內部
查看供應

伯明翰珠寶區住宿城市服務式住宅的評價

3.5 out of 5
伯明翰珠寶區住宿城市服務式住宅
88 Charlotte Street, Birmingham, England

評價

8.4

很好

10 分評分，優異；922 則評價中有 426 則" "
8 分評分，不錯；922 則評價中有 312 則" "
6 分評分，一般；922 則評價中有 95 則" "
4 分評分，欠佳；922 則評價中有 50 則" "
2 分評分，很差；922 則評價中有 39 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Ka Yan

讚好：整潔度和客房舒適度
The room is tidy and clean, The staff at the reception are very attentive, The parking lot is convenient and safe
於 2023 年 9 月住了 1 晚

8/10 不錯

ELIZABETH WAI YIN

家人同遊
讚好：整潔度、設施服務和住宿狀況
Great location and close to the city centre.
於 2023 年 8 月住了 6 晚

8/10 不錯

Pui Yu

於 2023 年 7 月住了 1 晚

6/10 一般

Shuk Man

於 2022 年 9 月住了 2 晚
Staycity Aparthotels 於 2022年10月19日的回應
Dear Shuk Man, Thank you for taking the time to leave us a reviewOur guest experience is our top priority, I hope you enjoyed your stay with us.We hope to see you again.Kind regards,LuckyFront Office Manager

10/10 優異

CHI LUNG

家人同遊
讚好：整潔度和客房舒適度
Enjoy again
Very Good for Service
於 2022 年 6 月住了 1 晚
Staycity Aparthotels 於 2022年8月13日的回應
Good evening, Chi Lung Thank you for taking the time to leave us a positive review. I'm glad to see you enjoyed your stay as this is reflected in your post stay review. I hope our team did their best to make your stay more enjoyable. We hope to see you again soon. Kind regards, Lucky Front Office Manager

8/10 不錯

Bally

多人同遊
讚好：整潔度和客房舒適度
於 2022 年 4 月住了 1 晚
Mikialia 於 2022年4月15日的回應
Dear Bally, Thank you for the positive feedback, we hope to see you again soon! Kind regards, Mikialia Guest service manager

8/10 不錯

Kin Chung

家人同遊, 多人同遊
讚好：整潔度和客房舒適度
於 2020 年 3 月住了 2 晚
Shaniece 於 2020年6月11日的回應
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 優異

真實旅客

多人同遊
讚好：整潔度和客房舒適度
地理位置不錯，距離ARENA BIRMINGHAM只需步行10分鐘，再往CHINA SQUARE, BULLRING等地都只是20分鐘左右。房間空間充足，有電磁爐、微波爐等基本煮食用具，唯一可挑剔是泊車要付費。
於 2020 年 3 月住了 3 晚
Staycity 於 2020年3月22日的回應
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 不錯

Meiyan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 4 晚
Staycity 於 2020年3月22日的回應
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

8/10 不錯

Sheung Fa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I feel upset
Everything are good, except After I left the hotel with satisfactions for a while, I found that I have left my tv remode control on the table inside the room. But when I sent an email to them and ask for searching, they replied me that they cannot find it, so I felt disappointed
於 2020 年 2 月住了 2 晚
Staycity 於 2020年2月29日的回應
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚
Staycity 於 2020年2月29日的回應
Firstly, thank you for making our hotel your favourite choice in Birmingham. I am glad that we tick all the boxes for you, including the friendliness of our staff, comfort, breakfast selection, our location and competitive prices. We hope to welcome you back soon! Once again, thank you so much for your lovely comments, and if I can be of assistance to you, please do not hesitate to contact me directly.

8/10 不錯

真實旅客

於 2019 年 5 月住了 3 晚
Cezar 於 2019年5月18日的回應
Dear Guest Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind regards

10/10 優異

Chor Kwong (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect choice for family travel
It is a perfect stay for family travel. I am very impressed by their great service at the front desk. In particular, the lady called "Jessica" is very helpful and friendly! Though the apartment equipped with washing machine, I found the guest complementary laundry service at 1st floor very good, because they provided commercial grade washing and drying machine. I love the apartment interior design. It is well maintained. The hotel is about 5 minutes walking distance from the shopping center.
於 2019 年 4 月住了 2 晚
Shaniece 於 2019年6月22日的回應
Hi Thank you so much for your feedback, I will pass on your feedback to Jessica who will be overwhelmed by your Review. Kindest Regards

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Worth accommodation with silent environment
於 2019 年 2 月住了 1 晚
Staycity Management 於 2019年3月8日的回應
Dear Traveler Thank you for sharing your recent feedback on Hotels.com.I'm delighted to see that you have enjoyed your time with us.We look forward to welcoming you back in the future. Kind Regards Cezar Lungu Guest Service Manager

10/10 優異

真實旅客

Great experience
Very Nice
於 2018 年 8 月住了 1 晚
Cezar 於 2018年9月23日的回應
Dear Guest Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind regards Cezar Lungu Guest Service Manager

10/10 優異

Ka lei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel ,big room
於 2018 年 7 月住了 5 晚
Cezar 於 2018年7月29日的回應
Dear Ka Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Kind regards Cezar Lungu Guest Service Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
值得再住的飯店
除了地點離市中心稍遠外，其他各方面如客房/飯店清潔度、服務品質、飯店設施(舒適寬敞)等都很好，櫃台人員也很親切，附設的廚房設施也很好使用，下次到伯明罕會再考慮住宿，也會推薦給親友參考，總體評分可給9分(總分10分計)。
於 2018 年 6 月住了 4 晚

10/10 優異

HOI WING (HONG kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 3 晚

10/10 優異

lailai (Hong kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常滿意
價錢合理，員工和藹，服務一流
於 2017 年 11 月住了 3 晚

8/10 不錯

Sammi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
環境唔錯, 房間整潔, 是一個不錯的選擇
於 2017 年 9 月住了 3 晚

10/10 優異

Leung (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice stay here
To Supermarket 1min ,walk to train station 20mins
於 2017 年 9 月住了 2 晚

8/10 不錯

Teresa (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The place is quiet and convenient, 15 min walk from central district, efficient and clean hotel. We also enjoyed the free laundry self service.
於 2017 年 9 月住了 4 晚

8/10 不錯

Ching Wing

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good servicew but weak in location.
Good service and best with car park but weak point is location.

6/10 一般

真實旅客

General Manager 於 2016年10月25日的回應
Thank you ever so much for sharing your feedback. I'm happy to see that you have had a pleasant experience of our apartments overall. We look forward to welcoming you back soon. Kind Regards Jamie Trousdale

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
very good lovely
Room is clean and modern , with Kitchen and we can cook in the room. many car park nearby . center nearby.
Guest Relations Manager 於 2016年10月6日的回應
Many thanks for sharing your recent feedback. Wonderful to see that you have enjoyed your short time with us. It is a great pleasure to read such kind comments. We look forward to welcoming you back soon. Kind Regards Jamie Trousdale

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2016年10月6日的回應
Many thanks for sharing your recent feedback. Wonderful to see that you have enjoyed your short time with us. It is a great pleasure to read such kind comments. We look forward to welcoming you back soon. Kind Regards Jamie Trousdale

8/10 不錯

MAN (hong kong)

讚好：職員與服務、住宿狀況和客房舒適度
good choice for family
a very good choice for family with kids

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2016年8月17日的回應
Thank you for your most considered feedback. We hope to have the pleasure of welcoming you back in the future. With thanks and ind regards, Jamie Trousdale

8/10 不錯

JIE (china)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
环境好，位置佳
窗外的水景很美，可以看见摩天轮。地理位置优越，走去如何地方都不过十几分钟。实在是很棒

6/10 一般

Juan (中国)

不滿：職員與服務
不是恨愉快的住宿体验
公寓式酒店 基本没有服务可言

8/10 不錯

Joanna

讚好：整潔度和住宿狀況
Easy to check in and parking on site. TV didn’t appear to work but no complaints as we were too busy to be watching
於 2024 年 5 月住了 1 晚

8/10 不錯

Kelly

家人同遊
讚好：整潔度、設施服務和住宿狀況
A quick walk (less than 10 minutes) from the Arena but far enough away you don’t get the crowds and noise which is exactly what we wanted. Really friendly staff and room was clean and spacious!
於 2024 年 5 月住了 1 晚

10/10 優異

Joel

家人同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
Great stay could not recommend enough. Perfect spot, great pub down the road close to a grocery store.
於 2024 年 5 月住了 1 晚

8/10 不錯

Megan

多人同遊
讚好：整潔度和設施服務
The hotel as a whole was very nice and modern! Staff were happy to help and the place was very clean. My only issue was that the toilet didn’t flush very easily. We had to hold the button down for at least 30 seconds just for the toilet to start to flush - even then it was very slow and as someone with long nails it wasn’t the easiest of tasks! We only stayed for one night for the Olivia Rodrigo concert at the Utilita arena and that was only a 10 - 15 minute walk away so I would definitely recommend this place to anyone who is having a short stay for a concert or short break!
於 2024 年 5 月住了 1 晚

10/10 優異

Rachel

多人同遊
讚好：整潔度、設施服務和住宿狀況
Perfect little apartment for us to stay in, we’ve really enjoyed it thank you!
於 2024 年 4 月住了 1 晚
Magda 於 2024年4月10日的回應
Dear Rachel,Thank you for your review; we are happy to hear your stay with us was perfect and we are looking forward to welcoming you soon again.Kind Regards,MagdaOperations Manager

10/10 優異

Bethan

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The apartment style room was good, plenty of space. Staff on reception were friendly. Car park was very safe, very comfortable leaving my car there instead of the road.
於 2024 年 3 月住了 1 晚
Magda 於 2024年4月2日的回應
Dear Bethan,Thank you or your review, we are glad to know you found our staff friendly and apartment spacious.We are looking forward to seeing you soon again.Kind Regards,Magda,Operations Manager

10/10 優異

Elizabeth

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Magda 於 2024年4月2日的回應
Dear Elizabeth,Thank you for letting us know you enjoyed your stay with rating us 5 stars.Kind Regards,MagdaOperations Manager

10/10 優異

Stephanie

親子同遊
讚好：整潔度、設施服務和住宿狀況
Walking distance to arena, spacious room and great facilities
於 2024 年 3 月住了 1 晚
Magda 於 2024年4月2日的回應
Dear Stephanie,Thank you for review, we are very happy to know you found our facilities great. We hope to welcome you soon again.Kind Regards,Magda Operations Manager

10/10 優異

Bridget

多人同遊
讚好：整潔度、設施服務和住宿狀況
A lovely find and perfect for our 'girls' reunion. All staff were so friendly and welcoming. They could not do enough for you. All our rooms were great. Thank you.
於 2024 年 3 月住了 1 晚
Magda Operations Manager 於 2024年3月15日的回應
Dear Bridget,Thank you for your review, we are very happy to know everything was great with your stay and we hope to have an opportunity to welcome you soon again. Kind Regards, Magda Operations Manager

10/10 優異

Susan

讚好：整潔度、設施服務和住宿狀況
An easy 10 minute walk from New Street and close to the Jewellery Quarter. Shame all the museums were closed while we were there. Great room facilities and very good customer service. Luggage storage available which was handy on the day we checked out.
於 2024 年 3 月住了 1 晚
Magda Operations Manager 於 2024年3月15日的回應
Dear Susan,Thank you for your review, we are very happy to know everything was great with your stay and we hope to have an opportunity to welcome you soon again. Kind Regards, Magda Operations Manager

2/10 很差

Gita

於 2024 年 3 月住了 1 晚
Magda 於 2024年4月2日的回應
Dear Gita,Thank you for your review. We are sorry your stay was not what you were expecting; we would be happy to discuss it if you wish to contact us directly.Once again please accept our apologies.Kind Regards,MagdaOperations Manager

8/10 不錯

Peter

伴侶同遊
Clean good facilities (dish washer fridge etc) all ideal for short stay. Car parking was safe and convenient and flexible departure time. Can be noisy especially as bed positioned by wall adjacent to corridor. .
於 2024 年 3 月住了 1 晚
Magda 於 2024年3月9日的回應
Dear Peter,Thank you for your feedback, we are pleased to know overall you enjoyed your stay with us and we hope to welcome you soon again.Kind Regards,MagdaOperations Manager

8/10 不錯

Daanyaal

親子同遊
讚好：整潔度、設施服務和住宿狀況
Staff are friendly, helpful & courteous. Apartment is to decent standard. Everything clean and in order. Easy to park outside of property/side roads - especially out of hours.
於 2024 年 2 月住了 1 晚
Magda Operations Manager 於 2024年3月4日的回應
Dear Daanyaal,Thank you for your review, we are very happy to know everything was great with your stay and we hope to have an opportunity to welcome you soon again. Kind Regards,

10/10 優異

Peter

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Everything was perfect and beyond expectations. Plenty of space in the room and fully equipped with top-of-the-range equipment. TWO TVs, microwave, cooker, etc Shower was superb - hot and powerful. Normally I max temperature on a shower but I still had some way to go on this one! Small but excellently set out gym with a very well maintained (or perhaps newish) CONCEPT 2 rower (for those in the know, this is the absolute best available)! Parking was expensive at £17.50 for "24 hours" alrthough in reality this only meant until checkout but they were flexible on this AND even with this charge the room was amazing value for a city centre hotel of such quality and the car park did feel very safe and secure. EVERY member (without exception) of staff from receptionists to cleaners were friendly and extremely helpful. TBH hard to fault this hotel on anything.
於 2024 年 2 月住了 1 晚
A.Dhaimy Front Office Manager 於 2024年3月4日的回應
Dear Peter,Thanks very much for the favourable review of your experiences during your recent stay and your positive advice to other guests about our hotel.Your valuable feedback serves as an inspiration & motivation for our team who are specially trained to stay focussed on delivering consistent excellence in guest service.We are grateful to you for your patronage and eagerly look forward to welcoming you back at our hotel during your next planned stay with us.Kind Regards,

10/10 優異

oluwakolade

讚好：整潔度和住宿狀況
Nice
於 2024 年 2 月住了 1 晚
Magda Operations Manager 於 2024年3月4日的回應
Dear Oluwakolade,Thank you for your review, we are very happy to know everything was great with your stay and we hope to have an opportunity to welcome you soon again. Kind Regards,

10/10 優異

NISS ETHYLLE BERING

讚好：整潔度和住宿狀況
於 2024 年 2 月住了 2 晚
Magda Operations Manager 於 2024年3月4日的回應
Dear Niss Ethylle,Excellence in service is what we all strive for every day. The team will be delighted their efforts makes such a positive difference. Looking forward to the pleasure of welcoming you back many more times in future. Kind Regards,

10/10 優異

Lisa

多人同遊
讚好：整潔度和客房舒適度
Great
Great location. Nice lobby and breakfast available at a reasonable price
於 2024 年 2 月住了 1 晚
Magda 於 2024年2月8日的回應
Dear Lisa,Thank you for your review and letting us know we provided you with 10 out of 10 service.Kind Regards,MagdaOperations Manager

10/10 優異

Clare

多人同遊
讚好：整潔度、設施服務和住宿狀況
Super well equipped little unit, very clean and comfortable. Great location. Really quiet.
於 2024 年 2 月住了 1 晚
Magda 於 2024年2月8日的回應
Dear Clare,Thank you for your review, we are happy to know you enjoyed your stay. Kind Regards,MagdaOperations Manager

8/10 不錯

Mohammed

於 2024 年 2 月住了 1 晚
Magda Operations Manager 於 2024年3月20日的回應
Dear Mohammed,Thank you for your review, we are happy to know overall you enjoyed your stay with us and we are looking forward to welcoming you soon again. Kind Regards,

10/10 優異

Eleanor

家人同遊
讚好：整潔度和客房舒適度
於 2024 年 1 月住了 1 晚
Magda Operations Manager 於 2024年3月4日的回應
Dear EleanorExcellence in service is what we all strive for every day. The team will be delighted their efforts makes such a positive difference. Looking forward to the pleasure of welcoming you back many more times in future. Kind Regards,