When we got there there was a phone number on door which we called and a man and girl came up from a shop and let us in about a hour later they were telling all the guests to pay again or leave saying they hadn’t received payment which had clearly came out everyone’s bank my little boy was very upset and so were a lot of guests it was terrible
Marion
於 2023 年 9 月住了 2 晚
2/10 很差
Sally
2023年9月16日
不滿:整潔度和職員與服務
Sally
於 2023 年 9 月住了 1 晚
2/10 很差
Sean
家人同遊
2023年9月13日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Avoid this hotwl
When booking the photo of the property was different to the actual front of the hotel. The man on reception was on the phone to his friend when i got there and showee no interest in being helpful. The booking says wifi and a carpark but there is neither. When asking about car park was told to use the full public car park at the end of the road. The shower was only freezing cold water the hot wouldnt work, we had kitchen roll instead of toilet roll in the toilet. The tv could not get any channels and there were empty crisp packets and rubbish behind and under the beds. And the hotel have refused our request for a refund. Even a cheap basic hotel should have basics such as hot water for a shower, toilet roll and a tv that works Avoid this hotel
Sean
於 2023 年 9 月住了 1 晚
6/10 一般
P
多人同遊
2023年9月11日
讚好:客房舒適度
Parking can be expensive
Acceptable standard but an empty building was opposite and asked about parking there aas my uncle is disabled. Sunday morning I found a PCN on my car. Quite disappointed
P
於 2023 年 9 月住了 1 晚
4/10 欠佳
Samah
家人同遊
2023年9月11日
不滿:住宿狀況和客房舒適度
One of the rooms we booked the tv didn’t work, the shower was cold water didn’t heat up.
Samah
於 2023 年 9 月住了 1 晚
2/10 很差
Mashal
2023年9月3日
Mashal
於 2023 年 9 月住了 1 晚
2/10 很差
真實旅客
多人同遊
2023年8月29日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Horrible Helmshore
There were no english speakers. Had to wait 15 mins for an english speaker to cone to the hotel.
Beds were made but the room had not been cleaned, very dusty and toilet had been used but not flushed.
The online pictures do not look like the sane hotel, if there were would not have booked it.
真實旅客
於 2023 年 8 月住了 1 晚
2/10 很差
Graeme
伴侶同遊
2023年8月28日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The smell on the entrance to the property was rotten & damp
The fact there was pubic hair all over the bathroom from previous guests
No clean bedding on beds
Was that bad I had to go to find another hotel to stay in after travelling nearly 4 hours to find out they took our payment for the booking and gave our booking to someone else
Considering contacting trading standards never seen such a shamble in my life !
And also the reviews , photos and hygiene rating on the website is from 2020
Hotel needs shut down