....PROs....
SERVICES
Lotion provided,towels
Bike system
Boat shuttle to town free
necklace/shells at arrival/deptr ...music at leaving
STAFF - all very nice
Teva - Chinese rest
Viahua - Guest Srvs, meal plans, hairbrush, champagne bday
YaYa - cart/spa
Henry/Auelie - splinter help
JeanMarie - Bistro, ring, crown
Pierre-host/Antwon-concierge (Rm flex, privacy, pool)
Tini/Neily - breakfast
Cart stop/slow when walking, "YoRonna", rides
Golden hour (but limited seating) pool music nice
Poly dance/BBQ Fri
Poly gourmet quality food, mgt
Ukalayli music/concerts
ROOM
Sheer curtains
privacy 117<,109
Bluetooth music
rm layout, lg shower
CONS
Bar hrs at Bistro & UpaUpa
Wood planks, toe splinter
Rocks small/sharp on feet at water entrance
Logistics
Time Gaps/courses at Romantic dinner
Dinner reservations are not really needed?
Says RSVP full, but not
Guest services waiting line, need 2 staff (as needed)
Pickup for massage was 20 min deferred
my hat blew into the water, staff stopped but no raft/boat
Spilled delivered breakfast, but deferred and $0 (Tini & Neelie
Room
Hairbrush stolen then returned
Granite table stains couldn't remove
Large slider doors were heavy
Premium/serv fee added for dinner plan for Romantic dinner
promised Spa recommendations were never sent
airport pickup/dropoff fee $150
How to use Bluetooth, light switches, and tipping not clear