We had an amazing stay! Friendly staff, very clean rooms, great location! Would definitely stay again.
Christy
於 2024 年 6 月住了 2 晚
6/10 一般
Bob
2024年6月9日
讚好:整潔度和職員與服務
Bob
於 2024 年 6 月住了 2 晚
10/10 優異
abba hay
2024年6月8日
讚好:整潔度、職員與服務和住宿狀況
All good
abba hay
於 2024 年 6 月住了 1 晚
10/10 優異
Elizabeth
家人同遊, 多人同遊
2024年6月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property was very convenient to all the historical sites as well as Little Italy. The subway was very close to the hotel as well. Great place to stay!
Elizabeth
於 2024 年 5 月住了 4 晚
2/10 很差
Peter
家人同遊
2024年6月3日
We arrived at the property. I was charged an additional $28.56, which I was not told about previously. The hotel attendant indicated to me that everybody pays this however this was not indicated on Expedia. The next issue we encountered apparently is a reoccurring issue with the Hyatt at this location. we came back from dinner till only to discover that the elevators were out of service. We are on the 10th floor of this hotel, and I feel even worse for those people who are on floors above us, including one elderly gentleman who had to go up nine flights of stairs. The assistant general manager told us that there was an issue with the elevator, and apparently this is an every other day Event. The manager indicated that he would refund or request from you to refund our room rate for the night. Needless to say this is very difficult for us as well as my fiancé is still recovering from knee surgery and needed to walk up 10 flights of stairs this is one of the worst experiences we have ever encountered , I would like a call back from someone not an email but also something indicating that you are refunding our entire amount for the evening.
Peter
於 2024 年 6 月住了 1 晚
2/10 很差
Tim
2024年6月3日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Elevator didn’t work, expect a discount off the price/money back. Not even an apology by the pathetic staff