4/10 欠佳
Ye
伴侶同遊
2023年5月31日
不滿：職員與服務和住宿狀況
Bath room was not so clean, especially the walls around the tub; all the towers were so uncomfortable; But the most unacceptable thing is my room was on the 23rd floor, include "city view" which was more expensive than regular room, but there was a door connected my neighbors's room, which means if I open the door in my room, my neighbor opens his door, two rooms are been connected. Then at the second day of my night there, there were around ten people had a big party in my neighbor, started from 10PM, they played very loud music, talking so loudly, laughing and playing games so loudly, Smelling weed, and the smell came to my room. from the doors; I called the front desk about this situation 4-5 times, went down to first floor talked with the night shift front desk 3 times, But until 2AM it was still the same, nothing changed until the front desk agency call the police. So at that night, we were hardly to fall asleep , my girlfriend was pregnent, she was so stressful the whole night. In this case, I think the night shift agency should at least follow up this case after he just made a call when I complained to him, or he should tell my neighbor it was not allow so many people spent a night at the room, there were around 10 people, and after 4-5 times I called him sai the problem was still there, he should call the police ASAP, It was already 1AM at night, but my neighbor was much more higher than earlier.I will never come back to this hotel any more, it was a totally nightmare
Ye
於 2023 年 5 月住了 2 晚