Dear Yuk Him,First of all, thank you so much for choosing to stay at our Continental Hotel Budapest and for taking your precious time to share your sincere opinion.It is encouraging to hear that many aspects of your hotel stay were proved to be great and you truly enjoyed not only our central location, but also our friendly staff as well as the lavish buffet breakfast provided.I am sorry to learn that your room was not maximally to your satisfcation in terms of its size. Hope its quality equipment and comfort well compensated you. Let me inform you that our hotel features a diverse range of rooms. In addition to the standard rooms we offer deluxe and executive rooms and large suites, even some featured with balconies. Next time please do not hesitate to go for a larger room. It worths the reasonable supplement for your greatest convenience.I trust that your overall good experience makes you want to return in the future. We would be happy to accommodate you in your preferred room type.Thanks a lot for your recommendation.Best regards,Zoltán GéherGeneral Manager

Dear Rahul,Thank you for sharing your sincere feedback about your recent stay at our Continental Hotel. I am grateful for your concerns shared. Your feedback is valuable, as it highlights areas where we can improve our services to ensure a more pleasant experience for guests.Please note that air conditioning is optimized to the varied spring weather, cooling will be stronger and more efficient during summer. I am sorry that you did not have the chance to share your comments on the spot, as our maintenance team could have looked on your A/C and bathroom’s sink to eliminate possible technical issues. It is regrettable that you felt you were not getting the room service you have expected. Please accept my apologies for the inconveniences encountered and please be assured that your words have already been shared with relevant department heads fur further steps.We appreciate your support. I trust that otherwise your Budapest discovery was successful and your mixed experience does not deter you from choosing our place once again. We will do our very best to provide you with a flawless hotel stay.Best regards,Zoltán GéherGeneral Manager

Dear Casper,Greetings from the Continental Hotel Budapest! Thank you for choosing to stay with us and for sharing your honest experiences here, on Expedia.On a positive note, I am glad to hear that you enjoyed the perfect breakfast with plenty of choices, including eggs made to order. The convenient location near a lively area and a metro station within a short walking distance is also a plus. It is a delight to read that you enjoyed the central location and the friendly hospitality encountered.Needless to say that our aim is to achieve perfect guest satisfaction, therefore I appreciate both for sharing your compliments and for drawing our attention to the area where we could have performed better. I am sorry for your disturbed rest and please accept my apology for the issue with drainage. It is unfortunate that you did not have the chance to share this on the spot, as our helpful staff could have looked on both issues. Maintenance will check aircon’s noise level to make sure if it is in the proper range as well as to avoid similar occurrences in the future. I trust that despite these issues, you were still able to enjoy your city trip to the fullest. We appreciate your insights, and we hope to welcome you back for a more comfortable stay in the future!Best regards,Zoltán GéherGeneral Manager

Dear Elena,Greetings from Budapest and thank you for sharing your nice scoring given to our Continental Hotel. It is fantastic to hear that you had a great experience overall. If there is anything specific that made it memorable, please feel free to share. Whether it was the amenities, the service, or something else entirely, we would love to hear about your experience!We hope that you will return to us if your plans take you back to Budapest.Best regards,Zoltán GéherGeneral Manager

Dear Robert,Greetings from the Continental Hotel Budapest! Thank you very much for your recent stay with us. I am thrilled you had an excellent experience at our beloved property. Prime location, along with perfect buffet breakfast and lovely wellness terrace, undoubtedly added to the overall charm of our hotel, that we are very proud of.We appreciate your support and would love to have the opportunity to welcome you back in the near future.Best regards,Zoltán GéherGeneral Manager

Dear Edina,Thank you for sharing the highlights of your Continental Hotel visit.It feels great that you enjoyed your stay overall and gave us maximum points. I gladly read that you had the chance to enjoy the benefits of the wellness area and found cleanliness to be immaculate.Grateful thanks for your recommendation, and I hope your future travels continue to be enjoyable and comfortable. Hope to welcome you back in the not too distant future.Best regards,Zoltán GéherGeneral Manager

Dear Cynthia Ann Stephenson,Greetings from Budapest! Thanks a lot for staying with us and for sharing your great experiences.It fills me with happiness that you had a pleasant stay at our Continental Hotel and that the location was perfect for your needs, with walkable distances to attractions. Comfortable accommodations, helpful staff, and a convenient location for exploring the city are essential ingredients for a great experience. Thank you for your recommendation, and we look forward to welcoming you back on your next visit to Budapest!Best regards,Zoltán GéherGeneral Manager

Dear HASSANE,Thank you very much for the lovely scoring and praising word shared about your Continental Hotel holiday.It is a true delight that all aspects of your visit were proved to be excellent and our efforts have resulted in your perfect hotel experience. Thank you for recommending us to the traveler’s world. We cannot wait to welcome you back for another fabulous visit.Best regards,Zoltán GéherGeneral Manager

Dear Peter Magdalena Joseph,Thank you for visiting Continental Hotel and for sharing your honest opinion with us and fellow travelers.I am terribly sorry for your disappointment and I am sad to receive your bad score given. Thank you for drawing our attention to the areas where we could have performed better. Please accept our sincerest apologies for all the inconveniences encountered.Please rest assured that we check drainage promptly to ensure that it does not occur in the future as well as your feedback will be shared with Housekeeping for further improvements.Coffee is replenished on a daily base. Towels and textiles are changed only in every three days due to environmental considerations. Naturally we change them at any time upon request and provide as many extra towels as you ask for and we can. Thank you for your cooperation and understanding.What a pity that we could not live up to your high expectations and that given issues have greatly affected your overall impression. I truly hope that despite this, you gained many enjoyable and memorable moments during your Continental Hotel holiday and that your Budapest discovery were successful.I trust that my words can a bit ease your bad feelings. We sincerely wish to get a second chance to restore your faith in our great hotel and to get the opportunity to demonstrate our sincere desire to offer you the outstanding service that Continental Hotel is renowned for.Best regards,Zoltán GéherGeneral Manager

Dear Katherine,Thank you for sharing your good experience at the Continental Hotel! It sounds like you had an overall enjoyable stay with us. Thank you for particularly appreciating our staff's helpfulness and great services. We appreciate your compliments and we are grateful for your recommendation.Wishing you many more enjoyable stays in the future and hope to see you soon again!Best regards,Zoltán GéherGeneral Manager

Dear Shalot,First and foremost, thank you for visiting Continental Hotel and for sharing your honest experiences with us and fellow travelers.We take high value in every guest feedback given and welcome both the positive comments and constructive remarks. On the one hand, I am encouraged that you found staff to be kind, who would have surely been happy to handle the mentioned issues on the spot and to take the necessary extra miles for your greater satisfaction. I am very sorry that your room choice did not meet your expectations and that you did not have the chance to share your concerns during your stay. We could have offered you a quieter room option and naturally could have changed your kettle. Please accept our sincere apologies for the inconveniences encountered and please be assured that your feedback has already been shared with Housekeeping to avoid similar occurrences in the future.Hope that overall your Budapest discovery was successful and that you will give us another chance. We will do everything to provide you with a much improved hotel experience.Best regards,Zoltán GéherGeneral Manager

Dear Mario,Grateful thanks for choosing to stay at our Continental Hotel Budapest and for dedicating your precious time to write your detailed feedback here, on Expedia.It was a delight to read about your general satisfaction. Location is central, however it is true that our property a bit blends into its surroundings. This old historical quarter, the so called Bohemian District of Budapest, offers a plenty of excellent restaurants, cozy ruin pubs and convenient transportation connections.Thank you for appreciating your comfortable bed and spacious accommodation despite the minor imperfections you faced with. Your feedback about these details is valuable for improvement, your words have already been shared with the Maintenance team. Thank you for your constructive comments and please accept my apologies for the inconveniences you may have encountered during your stay here.We appreciate your support. On behalf of our entire team we are looking forward to your next visit. We will work even harder to achieve your perfect satisfaction.Best regards,Zoltán GéherGeneral Manager

Dear Massimo,Thank you for your recent Continental Hotel stay and for your concise yet telling review! It gives me pleasure to hear that you had an excellent experience with us! If you have any specific highlights or aspects of the hotel that you particularly enjoyed, feel free to share. Otherwise, I am delighted that everything met or exceeded your expectations. Thank you for your recommendation, and we hope to welcome you back again in the future for another excellent stay!Best regards,Zoltán GéherGeneral Manager

Dear Christian,Greetings from the Continental Hotel Budapest and grateful thanks for your time you took to share few lovely compliments on your holiday.I am delighted to hear that you had a perfect experience at the hotel! Clean rooms, friendly staff, and delicious breakfast are essential elements for a comfortable stay. Your willingness to return speaks volumes about your satisfaction. Thank you for your positive review. Wish you safe travels, and may your future hotel stays be just as enjoyable! Hope to see you soon again!Best regards,Zoltán GéherGeneral Manager

Dear Nicolaj,Thank you for your recent stay with us and for your short yet praising review! It is fantastic to hear that you had a great experience with both the hotel and its location! These are indeed crucial aspects that contribute to a satisfying stay. We are very proud of our beautifully renovated historical property situated in the heart of the Jewish Quarter.We all very much looking forward to welcoming you back, hopefully in the near future.Best regards,Zoltán GéherGeneral Manager

Dear johannes,Welcome from the Continental Hotel Budapest. It is always a great delight to hear compliment on our lovely staff! Friendly, attentive, and helpful staff members can elevate a stay from good to exceptional. I am proud that we could meet your expectations and let you go with remarkable moments.Wish you all the best and we are looking forward to the next time we can greet you as our guest again.Best regards,Zoltán GéherGeneral Manager

Dear Patti,Thanks a lot for your recent stay with us and for supporting Continental Hotel with this nice ratings.It is a delight to hear that you loved the reception and gallery bar, these uniquely beautiful areas of the hotel often set the tone for guests' lovely impressions. Accommodations are really modern and functional compared to the stunning common spaces evoking an old-world charm. Our motto "Enjoy the style and tradition" also reflects this. Room design was inspired by the need for quality and comfort in addition to style. Cleanliness is essential, we pay a lot attention to this very important factor. Thank you for your appreciation.Hope that your experience will make you want to return to us once in the future. Grateful thanks for your recommendation.Best regards,Zoltán GéherGeneral Manager

Dear William,Thanks a lot for staying at our Continental Hotel Budapest and for sharing your honest feedback, which mentions both the highlights and downs of your visit.It fills me with happiness that you found the interior decor and architecture to be stunning. This is the former building of the historical Hungária Bath, some beautiful monument parts were carefully renovated, such as the facade and the gallery with the staircase. The kind and helpful staff added a lot to the positive aspects of your stay that I am very proud of. However, I am terribly sorry that your upgraded deluxe room was not to your perfect satisfaction, considering the additional cost. Please note that in terms of comfort and equipment there are no significant difference between standard and deluxe rooms, however the latter one is a bit more spacious. Bathtub is an option (advertised as „bathroom with shower or bathtub”); we cannot guarantee it, however we might have been able to offer for you a deluxe room with bathtub subject to availability. It is regrettable that you did not have the chance to share your preference on the spot. Let me apologize for the inconveniences you have encountered. Next time please contact our helpful team in any cases, we are pleased to take the necessary extra miles to ensure your more comfortable stay. I trust that otherwise your Budapest discovery was a successful experience and you could take the benefits of our great hotel facilities. Thank you for your support and hope to have the pleasure of welcoming you back in the near future! Best regards,Zoltán GéherGeneral Manager

Dear Andrew,First and foremost, thank you for choosing to stay with us and for sharing your honest opinion about our Continental Hotel Budapest.On the one hand, I was happy to read that you enjoyed the great location and found the overall value received for the money to be good.On the other hand, I was saddened to learn that you feel some aspects of your visit left a bit to be desired. Please note that wellness area is provided as a nice plus. We are a 4 star superior city hotel with great facilities, we do not advertise ourselves as a spa hotel and all parameters, facilities are indicated on our official website to avoid any misunderstandings. We offer a decent indoor relaxation area with a pool and saunas. In summer we open the panoramic roof terrace with an outdoor pool and sunbathing facilities. I am terribly sorry for your disappointment.Please note that currently central heating runs, we do not cool the rooms. However you can completely turn off the heating if it is too warm. We also would have been pleased to deliver you a portable fan which might have improved your comfort. Next time please do not hesitate to turn to our helpful Front Desk team with your concerns. Please accept our sincere apologies for the inconveniences encountered.We wish that your mixed impression does not deter you from choosing our place again and taking the great advantages of central location. Thank you for your support.Best regards,Zoltán GéherGeneral Manager

Dear Bronson,Thank you so much for your stay at our Continental Hotel Budapest. I was happy to read your overall nice review and we are grateful for your recommendation.Your good scoring is appreciated, it seems like you had an enjoyable time in our property and our staff added a great value to your positive experience.On the other hand, I was sorry to learn that your rest was not perfectly undisturbed. It is a pity that you did not have the chance to share your concerns on the spot, as we would have been pleased to offer you a garden view room, that is quieter. Please note that downtown hotels, like ours in the middle of the lively Bohemian District, have to deal with some level of street activities and noises in certain times. Thank you for your understanding and please accept our apologies for the inconveniences encountered.I sincerely hope that you will return to us if your plans take you back to Budapest. We would be happy to have the opportunity to provide you with a faultless hotel stay.Best regards,Zoltán GéherGeneral Manager

Dear Enid,Thanks a lot for your stay with us and for supporting our Continental Hotel Budapest here, on Expedia.It makes me very happy that you found the entire value received good enough and that you recommend us to fellow travelers. Grateful thanks for appreciating the advantageous location and the friendly hospitality experienced.Please note that currently central heating runs, however you can completely turn off the heating if it is too warm. In summer season air conditioning makes room to be pleasantly cool. Between seasons it is sometimes difficult as it is still winter, but the past two weeks it has been early spring weather. We would have been pleased to deliver you a portable fan as well as a mattress topper which might have improved your comfort. Next time please do not hesitate to turn to our helpful Front Desk team in any cases. Anyhow please accept our apologies for the inconveniences encountered.We all very much look forward to welcoming you back, hopefully in the not too distant future. Best regards,Zoltán GéherGeneral Manager

Dear Maria,First of all, I would like to express my thankfulness to you for being so kind to review our Continental Hotel Budapest.Thank you for rewarding us with beautiful points, it seems like we were your perfect base during your Budapest discovery. It is nice that you highlighted our central location and friendly hospitality. Many thanks for the definite recommendation. We are looking forward to the next time we can greet you as our guest again.Best regards,Zoltán GéherGeneral Manager

Dear our Guest,Thank you so much for your recent visit in our Continental Hotel Budapest and for your trust given based on your previous great impressions.I was a bit disappointed to learn that this time we were not able to achieve your perfect satisfaction. It is a pity that you did not have the chance to share your concerns on the spot. As a regular guest, your opinion is particularly important for us and we would have been pleased to take necessary extra miles for your greater satisfaction. Nevertheless, please accept our sincere apologies for the inconveniences encountered.Let me confidently tell you that we have already done some major renovations in the past few years and we do every day a lot to maintain the general great state of our beloved property. Hope that otherwise you spent an enjoyable time with us in Budapest. Please consider me as your personal ambassador for your future bookings. Please let me know when you are due back to Budapest, as I would be delighted to make your reservation myself and ensure you that recent case was a one-off. We all cannot wait to welcome you back and to have the opportunity to honour you with the special attention you deserve as our returning guest.Thank you for your support.All my best,Zoltán GéherGeneral Manager

Dear Jacob K,Thanks a lot for the excellent points given to Continental Hotel Budapest and for recommending us to the online community.I am proud that we managed to meet your expectations, however I am sorry if your rest was not completely undisturbed. Please note that downtown hotels, like ours, have to deal with some level of street activities and noises in certain times. Next time please ask for a courtyard side room, we gladly fulfill your preference subject to availability.Hope you enjoyed our great hotel facilities and loved the beautiful Budapest. We would be happy to be again at your service!Best regards,Zoltán GéherGeneral Manager

Dear Thomas,Thank you so much for visiting our beloved Continental Hotel Budapest as well as for sharing your honest feedback.On the one hand, it is encouraging to learn that your overall stay was very satisfactory and you found our place to be well-located and staff to be friendly. Thank you for appreciating our efforts.Needless to say that our aim is to achieve perfect guest satisfaction. There was a planned maintenance work, about which we informed our guests in advance on our official website. I am terribly sorry that it took place during your stay here and that you did not have the chance to use our wellness facilities. However I am glad that you were happy with the generous compensation offered. We also would have been pleased to show you our pillow selection and to provide you a mattress topper. Next time please do not hesitate to share all your concerns on the spot. Please accept my apology for the inconveniences you have encountered.Last but not least, let me tell you that we have already done some major renovations in the past few years. All bedrooms have undergone a refreshing refurbishment before the pandemic and we have recently renewed the wellness, gym, restaurant and gallery area. Bathrooms, corridors and common areas are constantly beautified and maintained. It is regrettable that we could not live up to all your expectations.Thank you for your support. I wish that your overall good impresson will make you want to give us one more chance. We would be happy to welcome you back and to provide you with one of our quietest hotel rooms and a faultless experience.All my best,Zoltán GéherGeneral Manager

Dear francisco,Thank you very much for your Continental Hotel stay and for your honest review shared with us here, on Expedia.I was very sorry to learn that your first room we assigned for your stay was not to your perfect satisfaction, however I was calmed that we were able to offer you a room change. It sounds encouraging that we were able to provide a satisfactory solution, despite the fact that an unforeseen hot water outage a bit shadowed your overall impression. Please accept our sincere apologies for the inconveniences encountered, we got the techinal issue fixed as soon as it was possible. I trust that apart from these your Budapest discovery was enjoyable and successful. We wish to get a second chance to please you with an impeccable experience.Best regards,Zoltán GéherGeneral Manager

Dear Shila,Thanks a lot for your stay with us and for sharing few lovely words about your Continental Hotel experience. I am proud to learn that we managed to meet your expectations. Thank you for appreciating the outstanding guest service. We strive to make guest requests happen with the best of our knowledge and make our kind guests very happy. As committed professionals this is what drives us. Thank you for recommending us to the online readers! We hope your ways will lead you back to us in the not too distant future, we will be waiting for you!Best regards,Zoltán GéherGeneral Manager

Dear Yaakov,Thank you for your visit in our Continental Hotel Budapest. I greatly appreciate that you considered taking a few minutes to share your sincere feedback.Many thanks for highlighting our lovely staff as well as for drawing our attention to the area where we could have performed better. We will definitely pay even more attention to every little details, I have already shared your constructive feedback with relevant department head. Nevertheless please accept my apology for the inconveniences you may have encountered.On behalf of the whole hotel team we cannot wait to be at your service again soon. Best regards,Zoltán GéherGeneral Manager

Dear Paul,Thank you very much for your Continental Hotel stay and for your honest review mentioning both the highlights and the downsides of your visit.It is encouraging to see that overall you had a superb stay with us and you were perfectly content with our personnel, sumptuous breakfast, spotless cleanliness and great location.Thank you also for sharing your concerns, many of which could have been handled for your greater comfort. We have a nice pillow menu to choose from and mattress topper is also avaliable upon request. Next time please do not hesitate to share your comments on the spot, we gladly ensure your perfect rest.Let me inform you that we have larger bathroom option in certain higher category room types, it worths to pay a little extra for your greatest satisfaction. Next time please indicate your preference in advance, our reservation team gladly record your wishes. I understand that these were minor issues, however let me express my apologies for the inconveniences you may have encountered.Thank you for your definite recommendation. We would be honored if you choose to stay at our hotel on your next visit to Budapest. Hope to see you soon!Best regards,Zoltán GéherGeneral Manager

Dear Guest,Thank you very much for choosing to stay at our Continental Hotel Budapest and for sharing your honest experiences.I was saddened to receive your low ratings. Everything seemed to be fine and we said goodbye in that belief that you left our place with good impression. I am terribly sorry that you did not have the chance to share your concerns on the spot. Please accept our deepest apologies for all the inconveniences encountered and next time please do not hesitate to share any issues during your stay here. As committed hoteliers we believe that in the case of service shortcoming we can do the most and turn it back while the guest is staying with us. Your satisfaction is top priority for us and we gladly take necessary extra miles achieve it at the highest possible level. We would have been pleased to check wifi connection and to fill in any cleaning shortcomings. Please be assured that we have already reviewed your feedback with the entire team and expected friendly service behaviors have been reinforced.Overall, I am sad that we could not live up to your expectations, however I hope that you though enjoyed your Budapest break and found some hotel facilities to be more than satisfactory.I trust that your mixed experience does not deter you from choosing our great hotel once again. It would be an honour to welcome you back and to please you with a perfect hotel stay.Best regards,Zoltán GéherGeneral Manager