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成都馨樂庭城南公寓酒店的評價

4 out of 5
成都馨樂庭城南公寓酒店
天府三街 88 號, ICON 大源國際中心項目 5 號樓, 成都市, 四川省

評價

8.8

優異

10 分評分，優異；72 則評價中有 40 則" "
8 分評分，不錯；72 則評價中有 24 則" "
6 分評分，一般；72 則評價中有 5 則" "
4 分評分，欠佳；72 則評價中有 1 則" "
2 分評分，很差；72 則評價中有 2 則" "

9.0/10 

整潔度

8.6/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

10/10 

環保程度

評價

10/10 優異

SHUMEI

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
乾淨。交通方便。
於 2019 年 12 月住了 3 晚
Jerry zhang 於 2020年1月25日的回應
尊敬的宾客， 感谢您入住成都馨乐庭城南服务公寓。很荣幸我们给您留下了美好的印象。而您对我们的肯定也让我们倍感荣幸。我们期待着您的再次光临，让我们有更多的机会为您展示馨乐庭的高品质服务！

2/10 很差

LUO

这个酒店的停车服务实在不行，绑定了自动扣款，给了停车票也没用
於 2019 年 11 月住了 1 晚
ian.wang 於 2019年12月15日的回應
尊敬的宾客， 感谢您选择成都馨乐庭城南服务公寓，我们重视每一位客人分享的入住体验。在您入住期间所带来的不愉快，我们深表遗憾，并且已经和相关部门沟通。成都馨乐庭城南服务公寓将一如既往的追求更高品质的服务和更为优越的设施。 希望你的下次入住会有更为愉悦的体验。

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 4 晚
Ian 於 2019年10月27日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

8/10 不錯

Chiu Keung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything is good
於 2019 年 10 月住了 2 晚
Ian 於 2019年10月26日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

8/10 不錯

HSI-YI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 2 晚
Ian 於 2019年9月3日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2018 年 8 月住了 1 晚
Ian 於 2019年8月31日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 2 晚
Ian 於 2019年8月16日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

10/10 優異

JIANG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店干净，整洁，适合全家旅行或者中长期商务停留。 楼下就是四川特色餐饮，推荐
於 2019 年 6 月住了 1 晚
Jason 於 2019年6月14日的回應
尊敬的宾客， 感谢您入住成都馨乐庭城南服务公寓，您的肯定给予我们莫大的鼓舞。我们秉承雅诗阁品牌标准为客人提供优质的产品与服务。再次感谢您的支持并衷心期待您的下次光临！

8/10 不錯

MEI YUN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 4 晚
Jerry 於 2019年6月4日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

10/10 優異

Ming yin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
超級喜歡這飯店
於 2019 年 5 月住了 3 晚
Jason 於 2019年6月14日的回應
尊敬的宾客， 感谢您入住成都馨乐庭城南服务公寓。很荣幸我们给您留下了美好的印象。而您对我们的肯定也让我们倍感荣幸。我们期待着您的再次光临，让我们有更多的机会为您展示馨乐庭的高品质服务！

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
商務工作
房間OK，服務OK，地點也算OK
於 2019 年 3 月住了 2 晚
Ian Wang 於 2019年5月27日的回應
尊敬的宾客， 感谢您入住成都馨乐庭城南服务公寓。很荣幸我们给您留下了美好的印象。而您对我们的肯定也让我们倍感荣幸。我们期待着您的再次光临，让我们有更多的机会为您展示馨乐庭的高品质服务

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
非常適合體驗成都生活的飯店，服務很親切。
於 2019 年 1 月住了 2 晚
Ian Wang 於 2019年1月23日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

8/10 不錯

FU (HONG KONG)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 4 晚
Ian 於 2018年10月30日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 4 晚
jerry 於 2018年8月7日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
飯店總體的服務與設備都不錯,以價位選擇上可以說是上上之選.可惜的是房間的浴室地板舖設的是光滑的瓷磚,使用過後地面容易滑倒,我的小朋友就在洗澡時滑倒,還好沒有受傷,希望飯店可以針對浴室地板的問題改進.下次還是會考慮入住.
於 2018 年 7 月住了 1 晚
jerry 於 2018年8月7日的回應
尊敬的客人， 非常感谢您入住成都馨乐庭城南服务公寓并抽出宝贵的时间对我们进行点评。我们重视每一位宾客的反馈，您的意见是我们改进和完善工作的重要依据。 衷心希望在不久的将来能迎接您的再次入住，见证我们的进步与提高。成都馨乐庭城南服务公寓祝您出行顺利！

8/10 不錯

MEI YUN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 7 晚
Ian Wang 於 2018年6月7日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 1 晚
Ian Wang 於 2018年5月16日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
The housekeeper forgot to clean the trash in the kitchen and hair still could be found in the toilet
於 2018 年 5 月住了 2 晚
Paul.Yang 於 2018年5月31日的回應
Dear Guest, Thanks for staying with us at Citadines South Chengdu and sharing your valuable comment. We are glad to know that you had a very good experience overall, and we also noticed there are something we could do better. We appreciate your feedback as this is our best resource for improving our facilities and service. Thank you once again and look forward to welcoming you in the near future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Ian 於 2018年4月17日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

10/10 優異

Chiu Keung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Room spacious and very clean. Customer service nice and warm.
於 2017 年 10 月住了 3 晚
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

10/10 優異

Wei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常棒
位置就在天府三街地铁站口几步路，出行方便，酒店整洁干净，非常适合商务出差的人士~ 不过要吐槽一下餐厅，食物可选有点少，但味道还是不错
於 2017 年 7 月住了 1 晚
尊敬的宾客， 感谢您入住成都馨乐庭城南服务公寓，您的肯定给予我们莫大的鼓舞。我们秉承雅诗阁品牌标准为客人提供优质的产品与服务。再次感谢您的支持并衷心期待您的下次光临！

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good!
go to mtr only need 2mins and here have many restaurant
於 2017 年 6 月住了 5 晚
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

10/10 優異

max (hong kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great and new, look so nice, and would introduce to my friend................
Tina 於 2016年7月19日的回應
Dear guest, Thank you for staying at Citadines South Chengdu in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

10/10 優異

LaBoay

讚好：整潔度、設施服務和住宿狀況
Excellent breakfast/lunch. Open for long hours so you can go early or around noon. Large variety of food items to choose from. Staff friendly and professional. Great location. I got off the train from the airport, and the hotel was just a short walk after getting off the rail .
於 2023 年 8 月住了 7 晚
Citadines South ChengDu 於 2023年10月16日的回應
Dear guests, thank you for your stay in Chengdu Citadines Chengnan Apartment Hotel and your meticulous evaluation, your satisfaction is our greatest pursuit, your praise is our greatest encouragement, all the staff of Citadines welcome you to stay again. Thank you again and have a nice life

10/10 優異

Philippe

商務旅客
讚好：整潔度和客房舒適度
於 2023 年 10 月住了 2 晚
Citadines South Chengdu 於 2023年10月16日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

10/10 優異

真實旅客

於 2021 年 4 月住了 3 晚
Paul 於 2021年6月2日的回應
Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

8/10 不錯

真實旅客

家人同遊, 商務旅客
讚好：整潔度
不滿：設施服務
バスタブがついているともっと良かった
於 2019 年 11 月住了 3 晚
Ian Wang 於 2019年11月29日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Some rooms have bathtubs, such as Studio Executive and 2-Bedroom Executive. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、設施服務和住宿狀況
The property was located in a fantastic location. Easy to walk to shops. The staff were wonderful to talk too. Very froendlt and helpful. The accommodation was very spacious with good facilities.
於 2019 年 10 月住了 4 晚
Ian 於 2019年10月19日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

2/10 很差

Janene

不滿：職員與服務
The service was appalling, couldn’t help with anything at all. Couldn’t help us book cars or tours. We booked taxis to go to airport they didn’t show up. Worst service we have had in China. Everywhere Elise the service has been brilliant. Don’t stay here!
於 2019 年 10 月住了 1 晚
Ian 於 2019年10月26日的回應
Dear Guest, Thanks for staying with us at Citadines South Chengdu and sharing your valuable comment. We are glad to know that you had a very good experience overall, and we also noticed there are something we could do better. We appreciate your feedback as this is our best resource for improving our facilities and service. Thank you once again and look forward to welcoming you in the near future.

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
コインランドリーの使い方を丁寧に教えてもらいました。また無料でした。
於 2019 年 9 月住了 5 晚
Ian 於 2019年10月17日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

6/10 一般

真實旅客

不滿：整潔度
Cleanliness should be improve
Need to improve on cleanliness.The room and washroom totally never sweep.
於 2019 年 9 月住了 4 晚
Ian 於 2019年10月19日的回應
Dear Guest, Thanks for staying with us at Citadines South Chengdu and sharing your valuable comment. We are glad to know that you had a very good experience overall, and we also noticed there are something we could do better. We appreciate your feedback as this is our best resource for improving our facilities and service. Thank you once again and look forward to welcoming you in the near future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was clean, modern and close to the subway station. The staff were friendly and helpful, dealing with multiple nationalities during our stay. Breakfast was tasty and offered a good selection of dishes.
於 2019 年 8 月住了 7 晚
Ian 於 2019年8月31日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

10/10 優異

Andy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
top service
Great service, after 22 years in China this is the best hotel service I have found
於 2019 年 6 月住了 3 晚
Ian 於 2019年8月1日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

10/10 優異

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
시타딘 사우스 청두 후기
숙소내부는 4인이상이 써도 될만큼 쾌적하고 넓었습니다. 1층 안내데스크에 계셨던 남자분께서 매우 친절하셨고 체크인부터 체크아웃까지 우리의 기분이나 좋은말씀들을 많이 해주셨다. 하지만 그 숙소에 머물 때 여성 안내원끄 택시를 한대 불러달라고 요청했으나 몇분이 지나도 아무 말이 없어서 언제오냐고 말씀을 드렸습니다. 하지만 5분뒤에 택시가 올것이라는 말과는 달리 15분이 지나도 오지않았고, 다시한번 나는 빨리가야하니 부탁드린다고 말씀 드렸으나 귀찮다는식의 반응을 보여 결국 40분을 넘게 기다린후 약속시간이 늦어 택시 취소를 하고 밖에나가서 따로 잡았습니다. 단순히 택시가 안와서 화난것이아니고 안내원의 태도가 불편했습니다. 또한 차가 많이 다니는곳에 위치해있어서 경적소리가 많이나서 시끄러웠던 점을 제외하고는 아주 만족스러운 호텔생활이었습니다!
於 2019 年 5 月住了 10 晚
Jason 於 2019年6月14日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

10/10 優異

Christy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This is a great location not far from the subway line. The apartment was very spacious and comfortable for a family of 4 with two teenagers. Highly recommend.
於 2019 年 5 月住了 3 晚
Jerry 於 2019年6月5日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

8/10 不錯

Lai Sheung Sita

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very Nice hotel. At the front desk ,Daisy, Yuoki and Mia are very helpful and very friendly. Location very convenience, close to subway. And many good restaurants around.
於 2019 年 4 月住了 4 晚
Paul 於 2019年6月13日的回應
Dear guest, Thank you for staying at Citadines South Chengdu . We are pleased to know that you were satisfied with our service ,Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

6/10 一般

真實旅客

家人同遊
不滿：整潔度
Mooi ruim appartement met luxe badkamers. Ligging handig als je met de auto komt. Metro richting centrum naast het hotel. Aantal substantiële minpunten: -appartement was helemaal niet goed schoon! Hier en daar stoffig, broodkruimels overal op de bank....bad/wc waren wel schoon. -ontbijt is gewoon slecht, zowel westers als Chinese buffet. Veel vieze producten, slechte en koude koffie.... -parkeren is - in tegenstelling tot wat er op Expedia vermeld staat - niet gratis!! Eerste uur 8 Yuan, uren daarna 3 Yuan per uur. -had dit hotel gekozen mede vanwege het (volgens Expedia filter) aanwezige zwembad. Dit blijkt echter per 1 januari 2019 gesloten te zijn...
於 2019 年 5 月住了 1 晚
Paul 於 2019年5月10日的回應
Dear Anonymous, Thank you for staying with us at Citadines South Chengdu and sharing your valuable comment. we apologize for confusing parking regulation on the website ,also we have focused on improving the breakfast quality. Feedback as this is our best resource for improving our facilities and service. Thank you once again and look forward to welcoming you in the near future.

6/10 一般

真實旅客

讚好：整潔度
不滿：職員與服務
ホテル環境は快適。中国語ができない身には、フロント対応は、いまひとつという感じ。
出張で5泊利用（デラックス スタジオ クイーンベッド 1 台 専用バスルーム）。 勤務場所は、世豪広場内。HOTELS. COMの地図で見ると、１ｋｍもない徒歩圏と思われたが、実際に２．５ｋｍ以上あった。その他の地図サイトでの確認が必要と痛感。 フロントは、英語ができるスタッフは少ない感じがした。 クレジットカードでの精算時に、元建てではなく、円建ての金額にてサインを求めてきた。レートが悪くなると思われるので、サイン時は確認が必要。 コインランドリーは２Fの朝食場の横にあり、無料で利用可能。洗剤も置いてある。 但し、操作方法に手間取る。特に乾燥時間は最初に表記された時間より短めに仕上がる場合もあり、戸惑う場合も。 朝食は、種類は限られているものの、サラダ、温野菜、麺、卵、肉、炒飯、パン、ヨーグルト、シリアルなど揃っている。メニューは日替わりになっており、味もおいしい。 シャワーも温水がきちんと出る。 キッチンもあり、ポット、電子レンジ、冷蔵庫、箸、スプーン、食器などを使用。 部屋の収納スペースは十分。
於 2019 年 3 月住了 5 晚
Paul 於 2019年5月10日的回應
Dear Guest, Thanks for staying with us at Citadines South Chengdu and sharing your valuable comment. we noticed there are something we could do better. We appreciate your feedback as this is our best resource for improving our facilities and service. Thank you once again and look forward to welcoming you in the near future.

10/10 優異

真實旅客

商務旅客, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Good services, rooms, locations, especially the location.
於 2019 年 3 月住了 4 晚
Ian 於 2019年3月30日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

10/10 優異

真實旅客

於 2018 年 12 月住了 4 晚
DAISY 於 2018年12月28日的回應
尊敬的客人， 非常感谢您入住成都馨乐庭城南服务公寓并抽出宝贵的时间对我们进行点评。我们重视每一位宾客的反馈，您的意见是我们改进和完善工作的重要依据。 衷心希望在不久的将来能迎接您的再次入住，见证我们的进步与提高。成都馨乐庭城南服务公寓祝您出行顺利！

8/10 不錯

Chee Seong

讚好：職員與服務
於 2018 年 12 月住了 2 晚
Ian 於 2018年12月21日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great hotel, clean, comfortable and very helpfull staff!
於 2018 年 11 月住了 1 晚
Ian 於 2018年12月21日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
五つ星レベルのサービスアパートメントです。
初めての成都市でしたので息子のガールフレンドの家に近いこちらに二泊しました。 スタッフの皆さんは親切丁寧で笑顔で接客してくださいました。 リビングとキッチン付きの広いお部屋で，寝具も高品質でゆっくり休めました。掃除も行き届き朝食も美味しかったです。 バスタブがないので残りの滞在は他のホテルを予約しましたが，こちらにしておけば良かったと後悔しました。 一つだけ改善して頂きたいのは，夜になって全自動洗濯機を使ったのですが，設置がイマイチでものすごい音がしたので途中でやめましたが簡単に修理できると思います。 団体客はいないし外国人の方も多く客層も良いと思います。 日本人の方たちにぜひお勧めします。
於 2018 年 11 月住了 2 晚
Tiffany 於 2018年11月21日的回應
Dear Guest, Thanks for staying with us at Citadines South Chengdu and sharing your valuable comment. We are glad to know that you had a very good experience overall, and we also noticed there are something we could do better. We appreciate your feedback as this is our best resource for improving our facilities and service. Thank you once again and look forward to welcoming you in the near future.

6/10 一般

Eileen (Singapore)

讚好：整潔度
不滿：職員與服務
Had requested for high floor but did not get it. Staff were not very friendly.
於 2018 年 10 月住了 6 晚
Tiffany 於 2018年11月23日的回應
Dear Guest, Thanks for staying with us at Citadines South Chengdu and sharing your valuable comment. We are glad to know that you had a very good experience overall, and we also noticed there are something we could do better. We appreciate your feedback as this is our best resource for improving our facilities and service. Thank you once again and look forward to welcoming you in the near future.

10/10 優異

Yanzheng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quality of service
Very very clean hotel and very good breakfast, services are excellent. We love this hotel is much
於 2018 年 10 月住了 3 晚
Tiffany 於 2018年11月23日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Spacious, clean and comfortable stay
The hotel is spacious, clean and comfortable. Suitable for family.
於 2018 年 10 月住了 1 晚
Ian Wang 於 2018年10月26日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 5 晚
Ian Wang 於 2018年9月24日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

4/10 欠佳

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
They did not refund to me the security deposit of Chinese yuan of 300. I am in the process to claim it back. It is difficult.
於 2018 年 5 月住了 3 晚
Paul Yang 於 2018年6月8日的回應
Dear guest, thank you for your comments. recently we found that the bank cannot refund the in time after we made some Pre-authorization void. we have forced the bank to do it manually. Please do not worry.The deposit will be back to your card when they finish the operation and send the voiding to the issuing bank. Sorry for the inconvenience this has caused.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
清潔快適最高の滞在
繁華街の近くに宿泊する必要がない全ての人におすすめできる。 ・交通 空港からタクシーで40元から45元くらい、天府三街の地下鉄駅はワンブロック先。市内からは遠いが、これは目的によるだろう。 ・立地 新市街に位置しており生活感？のない感じ。周辺にはコンビニもあり、生活に特に問題はない。行っていないが、スターバックスが近くにある。スーパーのイトーヨーカドーも近くにあるらしい。 ・室内 大変清潔できれい。日本のホテルと遜色ない。シャワーの水圧も問題ない。コンプリ水あり、簡易キッチンあり。 ・スタッフ 親切。両替に関して間違った案内をされたが、まぁ仕方ない。 ・朝食 ホテルの規模の割に充実している。
於 2018 年 4 月住了 1 晚
Ian Wang 於 2018年5月16日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.

8/10 不錯

Jennifer

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Chengdu Excursion
It was further than I realized from the things we wanted to see. This location was a nice area though and felt very safe.
Ian 於 2018年4月17日的回應
Dear guest, Thank you for staying at Citadines South Chengdu during your holiday in Chengdu. We are pleased to know that you enjoyed our hotel facilities. Thanks again for taking time to share your valuable feedback with us and look forward to welcoming you in the near future.