外觀

成都協信中心希爾頓酒店的評價

4.5 out of 5

評價

9.2

卓越

10 分評分,優異;28 則評價中有 20 則" "
8 分評分,不錯;28 則評價中有 6 則" "
6 分評分,一般;28 則評價中有 1 則" "
4 分評分,欠佳;28 則評價中有 0 則" "
2 分評分,很差;28 則評價中有 1 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.6/10 

住宿狀況

10/10 

環保程度

評價

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
服务态度好,房间大,设备新,尤其早餐特别棒,有当地的特色小吃!
於 2020 年 7 月住了 1 晚
成都协信中心希尔顿酒店管理层 於 2020年7月16日的回應
亲爱的客人您好,欢迎您下榻成都协信中心希尔顿酒店。很荣幸得到您对酒店团队成员服务、设施设备及厨艺全日自助餐厅早餐的肯定。酒店早餐不仅包含了中西式餐点,还融合了许多成都本地特色的小吃如担担面、钟水饺等,相信一定会为您开启独具成都风味的美好一天。期待您的再一次光临,祝您万事顺遂。

8/10 不錯

ShuMin

商務旅客
讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
新且舒適的住宿
隔壁房間一直大聲喧嘩到凌晨兩點,正好我隔天又要要早起,不知道是否是隔音不太好還是對方真的太吵? 除此之外的環境設備都很好,被子很舒服,房間乾淨,連餐廳的菜色服務都很好,可惜沒素質的房客破壞了入住體驗
於 2019 年 12 月住了 2 晚

10/10 優異

YUPING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
寬敞舒適
飯店大廳明亮,房間寬敞,住起來很舒適
於 2019 年 9 月住了 1 晚
成都协信中心希尔顿酒店管理层 於 2019年10月29日的回應
亲爱的YUPING:感谢您选择下榻成都协信中心希尔顿酒店并给予我们的好评。看到您对我们大堂和房间的喜爱,我们感到非常荣幸及欣慰。我们诚挚期待您的再次光临。

10/10 優異

JOUNGHWAN

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚

2/10 很差

真實旅客

讚好:設施服務和住宿狀況
不滿:職員與服務
Terrible service, bad concierges
於 2021 年 3 月住了 3 晚
nancy 於 2021年5月24日的回應
Dear Guest, We appreciate the thorough review of your recent stay at our hotel and are very sorry you had a disappointing experience with us. We’ve addressed all of the issues you described with our entire staff. your comments are most helpful in meeting the goal of exceptional experiences we strive to meet for everyone who walks through our doors. Thank you once again for your feedback, and we wish you safe travels.

8/10 不錯

Fuxin (大阪)

家人同遊, 親子同遊
讚好:整潔度、職員與服務和住宿狀況
很不错的酒店,整洁干净,大堂有点小但是很别致。地点稍微偏点,但是去春熙路,太古里,宽窄巷,熊猫基地打车都很今和方便。早餐一般。酒店周边有7eleven,超市,小餐馆等。住宿中半夜对面房间出现很大的噪音,酒店解决,给我们升级到18豪华间,前台和门前的服务,尤其是大堂门前的服务生好热情,服务周到非常感谢大。
於 2019 年 12 月住了 8 晚

10/10 優異

Andrew (Honolulu Hawaii)

讚好:整潔度、職員與服務、設施服務和住宿狀況
I recommend this hotel to others because it's located in a nice place in town in Chengdu and near the rail station, and nearby restaurants and shops. My stay was outstanding, the fitness center was great, with various amenities in there, and with a friendly receptionist there. The maids went the extra mile in cleaning, even wrapping up my plug cords for my iPads and phone, and the entire staff were very pleasant, courteous, and bilingual.
於 2019 年 11 月住了 5 晚

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The facilities were very good. The staff's English could be better. The concierge service was adequate, but could be improved.
於 2019 年 10 月住了 3 晚
Hilton Chengdu Chenghua Management 於 2019年10月31日的回應
Dear valued guest, thanks for taking time to review your recent stay at Hilton Chengdu Chenghua. We are very pleased to know that you enjoyed the facilities. Also we feel sorry that our team members' English proficiency and concierge service was a bit disappointing. We will definitely look into the problems and ensure we will improve. Again, thanks for sharing your valuable feedback with us. We sincerely look forward to your next visit.

10/10 優異

真實旅客

於 2019 年 10 月住了 5 晚
Hilton Chengdu Chenghua 於 2019年10月31日的回應
Dear Guest, thanks for taking time to review your recent stay with us. We are pleased to know that you enjoyed your stay at Hilton Chengdu Chenghua and we look forward to welcoming you again when your next travel brings you back.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 2 晚
Hilton Chengdu Chenghua Management 於 2019年10月31日的回應
Dear Guest, Thanks for reviewing your recent stay at Hilton Chengdu Chenghua. We are pleased to know that you have had a satisfied stay and we look forward to welcoming you back in near future.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Newly built hotel, great services. The concierge and front desk are very helpful. Definitely will recommend to my family and friends.
於 2019 年 9 月住了 3 晚
Hilton Chengdu Chenghua Management 於 2019年10月15日的回應
Dear guest, thanks very much for your wonderful comments. It was really good to have you stay with us and so nice to know that you enjoyed our hotel and the services of all our team members, especially the Concierge and Front Desk team. We do appreciate your compliments and have certainly shared that with our team members. Thanks you again for staying with us and we look forward to welcoming you back in the not too distant future.

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent property and location. Superb room. Dinning room was excellent.
於 2019 年 9 月住了 6 晚
Hilton Chengdu Chenghua Management 於 2019年10月15日的回應
Dear guest, thanks for choosing to stay at Hilton Chengdu Chenghua. We are very pleased that your enjoyed our property and its location, which is truly convenient to go to all the great places in Chengdu. We sincerely look forward to your next visit!

8/10 不錯

真實旅客

讚好:職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 6 晚
Hilton Chengdu Chenghua Management 於 2019年10月15日的回應
Dear Guest, Thanks for reviewing your recent stay with us at Hilton Chengdu Chenghua. It is good to know that you have had a satisfied stay and we look forward to welcoming you back in near future.

10/10 優異

Aki

讚好:整潔度、職員與服務、設施服務和住宿狀況
英語が通じます。また、部屋の掃除もしっかりしていて快適に過ごせました。
於 2019 年 9 月住了 5 晚
Hilton Chengdu Chenghua Management 於 2019年10月15日的回應
Dear Aki, thanks for your nice comments and we are so pleased to know that you enjoyed our room and the cleanliness. And it is really nice to know that our team members’ English proficiency satisfied your requirements. We do hope to welcome you back again soon.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
於 2019 年 8 月住了 2 晚
Hilton Chengdu Chenghua Management 於 2019年10月15日的回應
Dear Guest, Thanks for reviewing your recent stay with us at Hilton Chengdu Chenghua. It is good to know that you have had a satisfied stay and we look forward to welcoming you back in near future.

6/10 一般

Marks

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our stay at this newly built hotel is overall pleasant. The staff are very attentive, and always very willing to help, specially the doormen crew who gave us heartfelt help thorough our stay. They seem really motived and well trained. One of them named James even made extra effort to help us with taxi. The only thing that bothered us is the sound proof of the rooms and the hallway. We had noisy neighbor who came back to their rooms at 3 AM and 1 AM the other night. We had two sleepless nights in a row.
於 2019 年 7 月住了 6 晚
Hilton Chengdu Chenghua Management 於 2019年7月30日的回應
Dear Marks, thanks for sharing your feedback with us regarding your recent stay at Hilton Chengdu Chenghua. We feel terribly sorry about bad experience about the noise at night and we unsderstand that would be very disappointing. However, we truly appreciate your kind words for the service quality of our team members. We do hope we will have the chance to welcome you back again soon and thanks again for letting us know your feedback.

10/10 優異

Jongdeok

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚
Hilton Chengdu Chenghua Management 於 2019年7月30日的回應
Dear Jongdeok, thanks for reviewing your recent stay at Hilton Chengdu Chenghua. We hope we can welcome you back again soon.

10/10 優異

Addie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel staff at check in, concierge service, restaurant was excellent; considerate and patient with us not speaking the language.Their helpfulness made the visit relaxing.
於 2019 年 7 月住了 4 晚
Hilton Chengdu Chenghua Management 於 2019年7月30日的回應
Dear Addie, thanks for choosing to stay with us at Hilton Chengdu Chenghua and for the compliments you gave to our team members of Front Desk, Concierge and restaurant. We were pleased to know that you enjoyed your stay with us and look forward to welcoming you back again soon.

10/10 優異

Jia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Family one night trip
Great hotel in a nice condition, clean and comfortable. Service is also good.
於 2019 年 7 月住了 1 晚
Hilton Chengdu Chenghua Management 於 2019年7月30日的回應
Dear Jia, thanks very much for sharing your feedback regarding your recent stay with us at Hilton Chengdu Chenghua. It's great to know that the cleanliness and comfort of the hotel as well as the service quality of the team members have lived up to your expectation. We look forward to welcoming you back in the not-too-distant future.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 2 晚
Hilton Chengdu Chenghua Management 於 2019年6月26日的回應
Dear Guest, thanks for taking time reviewing your recent stay with us. We sincerely look forward to your next visit!

10/10 優異

真實旅客

家人同遊
讚好:整潔度和職員與服務
La atención de personal y las habitaciones muy bien equipadas
於 2019 年 6 月住了 1 晚
Hilton Chengdu Chenghua Management 於 2019年6月25日的回應
Der Guest, thank you for staying at Hilton Chengdu Chenghua and sharing your great comments about our team members and the room. It was really lovely to have you staying with us and we do hope we can welcome you back again soon.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
VERY FRIENDLY AND
於 2019 年 6 月住了 2 晚
Hilton Chengdu Chenghua Management 於 2019年6月25日的回應
Dear Guest, thanks for taking time reviewing your recent stay with us. It's good to hear that you found our team members friendly. We sincerely look forward to your next visit.

10/10 優異

真實旅客

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
It was one of the nicest hotels we stayed in. The staff was helpful and spoke English.
於 2019 年 4 月住了 2 晚
Hilton Chengdu Chenghua Management 於 2019年6月25日的回應
Dear Guest, thanks very much for your compliments. We feel most encouraged and will keep it up. Look forward to welcoming you back in the not too distant future.

10/10 優異

Ray (日本)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店今年新开的,设备都挺好,主要是酒店大堂服务态度特别好,特别热情,下次来还是会住。
於 2019 年 5 月住了 3 晚

10/10 優異

Kent (AUSTIN TX)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel with very good breakfast and resturants. Off in a quiet neighborhood, but inexpensive taxi ride to many tourist sites. Not a well known hotel for taxi drivers. We had to provide directions numerous times.
於 2019 年 4 月住了 3 晚
Hilton Chengdu Chenghua Management 於 2019年6月25日的回應
Dear Kent, thanks very much for the time you've taken to review your recent stay at Hilton Chengdu Chenghua. It's great to know that you enjoyed the food and beverage offerings in our restaurants, as well as the tranquility of the neighborhood. As the newest member of Hilton hotels in Chengdu, we have been working on increasing our awareness in the market. And we are more "well-known" than we used to be. Please rest assured that you won't have the same problem again when your next travel brings you back to Chengdu. We look forward to welcoming you back.

8/10 不錯

Marcela

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Os taxistas nao sabiam onde ficava o hotel, a localização é ruim. As dependências do hotel são excelentes.
於 2019 年 3 月住了 1 晚

10/10 優異

Soowei

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay!
Dexter and Enouch were very friendly and helpful! It was a wonderful and warm experience at chengdu!
於 2019 年 3 月住了 2 晚

10/10 優異

runting

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 2 晚