Dear Lilian Suet Mui, Thank you so much for your visit and detailed feedback; both are much valued and appreciated! We sincerely apologize for not meeting your expectations on this occasion. We have duly noted your comments. Rest assured, we will address these concerns with our housekeeping team to ensure that necessary improvements and training are made promptly. Your satisfaction is of utmost importance to us, and we strive to deliver a five-star experience to all our guests. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay that exceeds your expectations.Warm regards, Chris General Manager

亲爱的 客人： 非常感谢您选择我们酒店，并且给予我们反馈，对此我们表示衷心的感谢，我们期待和欢迎您的再次光临。真诚的问候 Chris General Manager

Dear Guest, Thank you so much for your visit and feedback, both are much valued and appreciated!We look very much forward to welcoming you back soon again. Warm regards, Chris General Manager

Dear Wai Huang, Thank you so much for your visit and rating, we are much valued and appreciated! We look very much forward to welcoming you back soon again for more!Warm regards, Chris General Manager

Dear Guest, thank you very much for your visit, rating and feedback, much appreciated. We all look very much forward to welcoming you back for more! Warm regards, Chris | gm.akmc@theakyra.com

Dear Dean, thank you so much for your patronage and rating. We all look forward to welcoming you back soon again! Warm regards, Christophe Gestin | General Manager

Dear Traveler, Thank you so much for your visit and rating, both are much valued and appreciated! We hope to welcome you back soon again! Warm regards, Chris | General Manager

Dear Ho Yin, Thank you so much for your visit and feedback, both are much valued and appreciated! We all look very much forward to welcoming you back soon again for more! Warm regards, Chris | General Manager

Dear Sau, Thank you so much for your visit and rating, both are much valued and appreciated! We all look very much forward to welcoming you back soon again for more! Warm regards, Chris | General Manager

感谢您对酒店做出的评价。非常荣幸酒店的服务，设施还有餐饮可以得到您的认可和喜爱。欢迎您再来清迈，期待可以再次为您服务。祝您一切顺利，天天开心。

Dear Kit, thank you very much for your visit and rating.

Thank you very much for review rating.

非常感谢您的评价与肯定。顾客满意就是我们最大的动力，欢迎您再来清迈，Akyra团队时刻欢迎您再次光临！

非常抱歉酒店的服务与您预期所想的有一定差距，在酒店入住期间，有任何问题您都可以和我们沟通，我们一定会尽全力帮您解决。 同时也非常感谢您的评价，我们一定会争取做到更好，尽全力给客人最好的体验。再次感谢您！ 非常抱歉酒店的服务与您预期所想的有一定差距，在酒店入住期间，有任何问题您都可以和我们沟通，我们一定会尽全力帮您解决。同时非常感谢您的评价与建议，我们是小型奢华型酒店，泳池是我们的特色设计之一，很抱歉和您预期的有差距。关于浴室用品，我们酒店的洗发水，沐浴露，护发素和室内香薰等都是特殊定制的高质量产品，还会有很多客人专门购买我们的这些特殊调制的精品。很抱歉有让您不满意的方面。我们一定会努力改善，争取做到更好，再次感谢您！

Dear guest, Thank you very much for your review.

感謝您選擇入住我們酒店。外面酒吧的營業的時間是固定的，我們沒辦法掌控，造成您的不便，我們很抱歉。我們酒店是小型奢華型酒店，總房間數是30間。房間的設計是想給客人有在房間有房間的感覺。謝謝您喜歡酒店提供的早餐，除了點餐之外還有自助吧供客人使用。期待您下一次能夠再度選擇入住我們酒店。

感謝您為我們點評，酒店提供給客人的食物都是最新鮮的，若您有任何問題，酒店職員都會為您解決問題，Akyra Manor Chiang Mai hotel　是小型奢華酒店，注重於給客人享有精緻的服務，我們會改進我們不足的地方，期待您再次光顧我們酒店！

Thanks a lot for having stayed with us Kam Ho and please visit us soon again!

非常高兴您选择下榻Akyra Manor Chiang Mai，感谢您对我们酒店的喜欢和推荐，期待再次在清迈见到您！如果需要任何帮助，请不要犹豫直接与我们联系吧！

Dear Guest, Many thanks for your visit and feedback, both are much appreciated indeed! We all look very much forward to welcoming you back again. Warm regards, Chris General Manager

Dear Michelle, Thank you so much for your visit and feedback, both are much valued and appreciated! Delighted to hear that you had such a lovely time in Chiang Mai. We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Paulette,Thank you so much for your rating and feedback. This is much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Mungyu Thank you so much for your visit and feedback; both are much valued and appreciated! We are delighted to hear that you had such a lovely experience with us in Chiang Mai and look very much forward to welcoming you back again for more! Warm regards the entire akyra Manor team, Christophe Gestin General Manager

Dear Gabriela, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Abdulaziz,Thank you so much for your visit and detailed feedback; both are much valued and appreciated!Sorry to hear that our hotel concept and design did not fully meet your expectations, we're delighted that you still find our establishment enjoyable. Additionally, we apologize if you found our staff's service lacking in any way. Providing exceptional customer service is of utmost importance to us, and we will address this matter internally to ensure that all our guests receive the attention and assistance they deserve. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Warm regards, Chris General Manager

Dear Prapathon,Thank you so much for your visit and detailed feedback; both are much valued and appreciated!Sorry to hear that our hotel concept and design was not to you taste but glad to know that liked our warm and professional service as well as unique city center location. Sincerely hope that you had an enjoyable time in lovely Chiang Mai! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Luong, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Luong, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Scott, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Michael, Thank you so much for your visit. This is much valued and appreciated! We are delighted to hear that you had such a lovely experience with us in Chiang Mai and look very much forward to welcoming you back again for more! Warm regards, Christophe Gestin General Manager

Dear Terrence,Thank you so much for your visit and detailed feedback; both are much valued and appreciated! We sincerely apologize for the unpleasant experience you encountered during your stay. It deeply concerns us to hear about the issues you faced with the noise disturbances and the condition of your room.Please know that honesty and transparency are values we hold in high regard, and any failure to communicate the potential for noise disruptions falls short of our standards. We understand the importance of a restful night's sleep and regret that this was not achievable during your stay.Regarding your concerns about refunds, as you booked through hotels.com, we recommend reaching out to their customer support for assistance in resolving this matter. However, we would like to express our willingness to address your concerns directly and explore any possible recourse within our control.Your feedback is invaluable to us, and we assure you that we take it seriously. We are committed to continuously improving our services and facilities to ensure a more pleasant experience for all our guests.Once again, we apologize for the inconvenience caused and appreciate your understanding. We value your patronage and would appreciate the opportunity to regain your trust. If you are willing to give us another chance, please contact me directly, so that I can personally ensure your next visit meets and exceeds your expectations.Warm regards, Christophe Gestin General Manager

Dear Namsook, Thank you very much for your visit and rating, this is very much appreciated indeed! What could have we done better to earn the extra star? We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear Kristin, Thank you so much for your visit and detailed feedback; both are much valued and appreciated! We are delighted to hear that you had such a lovely experience with us in Chiang Mai and look very much forward to welcoming you back again for more! Warm regards, Christophe Gestin General Manager

Dear Marcus, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Poonam,Thank you very much for your visit and detailed feedback; both are highly valued and appreciated! Sorry to hear that our room design and buzzing city center location did not fully suit your taste, but I'm glad to know that you liked our warm and professional service. We actually have quiet rooms available at the back of the building for guests who are very sensitive to noise. We all look forward to welcoming you back again! Warm regards, Chris General Manager

Dear Caroline, Thank you very much for your visit and rating, this is very much appreciated indeed! We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear Caroline, Thank you very much for your visit and rating, this is very much appreciated indeed! We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear David, Thank you very much for your rating and feedback, this is very much appreciated indeed! We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear Robin, Thank you very much for your visit and rating, this is very much appreciated indeed! We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear Mario, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Catherine, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Sarah,Thank you so much for your visit and feedback, both are much valued and appreciated! We all look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Gary,Thank you so much for your visit and feedback, both are much valued and appreciated! We all look very much forward to welcoming you back again for more! Warm regards, Chris General Manager

Dear Guest, Thank you very much for your visit and rating, this is very much appreciated indeed! What could have we done better to earn that extra star? We all look forward to welcoming you back soon again! Warm regards, Chris General Manager

Dear Jose Antonio, Thank you so much for your visit and feedback, both are much valued and appreciated! We look very much forward to welcoming you back again for more! Warm regards, Chris General Manager