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史密夫住宅的評價

2.5 out of 5
史密夫住宅
37-39 Nuntharam Road T. Haiya, Muang, Chiang Mai, Chiang Mai

評價

7.8

不錯

10 分評分，優異；24 則評價中有 5 則" "
8 分評分，不錯；24 則評價中有 11 則" "
6 分評分，一般；24 則評價中有 7 則" "
4 分評分，欠佳；24 則評價中有 1 則" "
2 分評分，很差；24 則評價中有 0 則" "

8.6/10 

整潔度

7.8/10 

職員與服務

7.4/10 

設施服務

8.0/10 

住宿狀況

6.6/10 

環保程度

評價

8/10 不錯

Roger

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location. Helpful staff.
於 2024 年 2 月住了 6 晚

8/10 不錯

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location was ok. No coffee facilities in the room.
於 2024 年 2 月住了 1 晚

10/10 優異

Tony

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice homely place
Lovely place, mainly longer term residents one to five months with some full time residents. Friendly place really suitable for older longer term visits
於 2023 年 1 月住了 21 晚

8/10 不錯

ROGER

讚好：整潔度、住宿狀況和客房舒適度
於 2022 年 5 月住了 2 晚

6/10 一般

regis

讚好：整潔度和客房舒適度
於 2020 年 2 月住了 3 晚
Owner 於 2020年3月23日的回應
Thank you for your review. Please feel free to contact us for any suggestions and we are looking forward to seeing you again

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
ทำเลดีมาก อยู่ใกล้ถนนวัวลาย ถนนคนเดินวันเสาร์ แต่ห่างพอที่จะเงียบสงบ ห้องพักสิ่งอำนวยความสะดวกพื้นฐานครบ สะอาดพอใช้
於 2019 年 12 月住了 2 晚

8/10 不錯

Linn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚

8/10 不錯

Christophe

讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
Good résidence but bad bed
Résidence sympa... Par contre pour mon 2eme sejour mon dos n'a pas aimé le lit :( Je ne pensais pas qu il existait encore des matelas à ressort...
於 2019 年 8 月住了 6 晚

10/10 優異

Patrick

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Jederzeit gerne wieder
Super Lage, keine fünf Minuten fußläufig vom Chiang Mai Gate entfernt. Freundliches Personal. Saubere und geräumige Zimmer. Schöne Dachterrasse mit Pool. War bereits mein dritter Aufenthalt.
於 2019 年 4 月住了 6 晚

4/10 欠佳

David

不滿：職員與服務
I sad end to many happy times!
Have stayed at this hotel frequently for 6 years. Unfortunately this will be the last time. We were given the room closest to the road, next to a construction site and having new airconditioning installed in room next door. The noise made staying there impossible. We checked out a day early, loosing money. The management seemed not to care. After all they had their money from Hotels.com. As one of the other regular quests told me "this place has seen its day, there are plenty of better options"
於 2019 年 4 月住了 3 晚
Management 於 2019年4月10日的回應
We would like to clarify our point of view that the privilege room upgrade that you asked for cannot be granted for free. We can change the room right away for free should you need the room with the same type, not asking for a deluxe room for free. We understand that this is the main issue that made you upset and threaten to write a negative review. It is a summer time in Thailand and we have the procedure to maintain the a/c. The a/c maintenance is done just only for half and hour during the working hour to ensure that the a/c is well-maintained.

8/10 不錯

Evan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 2 晚

6/10 一般

真實旅客

多人同遊
讚好：整潔度和住宿狀況
The location of this property is excellent. The pool is small so we did not use it at all. The staff were very helpful with bookings.
於 2019 年 2 月住了 6 晚

6/10 一般

真實旅客

讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Restaurant staff not friendly. Otherwise clean and populated with a lot of retirees. Shower pressure was poor but otherwise room was good.
於 2019 年 2 月住了 6 晚

10/10 優異

matthew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean & Comfortable
Clean & spacious rooms. No frills but a great location, comfortable bed good aircon. Great shower. No complaints.
於 2019 年 1 月住了 3 晚

6/10 一般

James C

讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
terrible bed
Good things...great check in, very helpful people , I was able to change my room after the first night, good view of the mountain, swimming pool on 8th floor so great views. Bad things..terrible bed one of the worst beds I have had in Thailand and my first trip was in 2003, very noisy street right out side the room and there is a street on the other side of this hotel since it is in the middle of where 2 streets meet. Noisy fan in the bath room and no tea or coffee in the room. I had to use ear plugs when ever I was in the room and you really need them at night if you want to sleep. So so things....elevator that went to 4th, 6th and 8th floor.
於 2019 年 1 月住了 5 晚
Smith Residence Staff 於 2020年2月26日的回應
Thank you for your review. We have already renovated the content in the room, including changing the mattress. Please come to the residence again next time should you need an accommodation in Chiang Mai.

8/10 不錯

真實旅客

讚好：整潔度和住宿狀況
I liked the location, just south of the old city and very close to Baan bakery for good coffee and excellent pastries!
於 2019 年 1 月住了 2 晚

10/10 優異

Renate (Regensburg)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sehr gutes Preis-leistungsverhältnis, sehr freundliches und hilfsbereites Personal, nah am Zentrum.
於 2018 年 11 月住了 7 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and friendly. Comfortable room. Centrally located.
於 2018 年 10 月住了 2 晚

8/10 不錯

Frank (Gold Coast, Australia)

讚好：整潔度和職員與服務
Could accommodate longer term stays & close to Old City
於 2018 年 10 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度和職員與服務

8/10 不錯

Tatjana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

真實旅客

讚好：整潔度
不滿：職員與服務
Two nights booked days in advance they couldn't find our booking and wouldn't let us use there wifi to print the confirmation. (Had to pay for wifi) Gym and pool although advertised are not for use for people staying below level 5 which we were this is rubbish they should advise that there is additional cost for wifi, pool, gym and also ro cleaning is done weekly not daily so you don't get amenities like toilet paper clean towels water etc
Smith Residence Staff 於 2020年2月26日的回應
Thank you for your review. There might be a misunderstanding regarding to our policies. We have the daily cleaning for rooms on daily basis and there is no cost for gym and pool using as well. WiFi is now free.

6/10 一般

真實旅客

讚好：職員與服務
不滿：住宿狀況
Dem Preis entsprechend
Das Hotel liegt Nahe der Altstadt, so dass alles gut zu erreichen ist. Die Zimmer waren sauber, aber rochen etwas muffelig. Der Pool war stark gechlort. Das Personal war hilfsbereit.

6/10 一般

maria (u.k)

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Nice hotel staff could be more friendly.
We arrived at smith residence and greeted by the receptionist who found it hard to even crack a smile. I've found in Thailand that customer service isn't a top priority so his moodiness wasn't a surprise to me. Other staff in the cafe and shop are friendly and made an effort. Room was clean and beds comfortable. Overall had a pleasant stay but maybe they need to work on customer service in future.