A very outdated property. We were given a small, subpar room with a terrible view. Upon arrival after 3:00, we were told that the river view room we paid extra for was not ready. They were going to give us a room that was of the same value and bed size with a view of Fifth Street. Not only was the room extremely small and compact, the view was that of the HVAC system. It was the classic “bait and switch!” We come to Cincinnati yearly and will not be staying at the Hyatt again.
Jennifer
於 2024 年 5 月住了 2 晚
10/10 優異
Michael
家人同遊
2024年5月27日
This was my second time staying here. Everything was great! Very close to fountain square and the trolley.
Michael
於 2024 年 5 月住了 2 晚
10/10 優異
Peter
多人同遊
2024年5月27日
讚好:整潔度、職員與服務和設施服務
Limited dining
Peter
於 2024 年 5 月住了 2 晚
10/10 優異
Jennifer
親子同遊
2024年5月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
They made eveything simple and were able to check us in right away, just a little early, after the great valet service made parking easy.
Jennifer
於 2024 年 5 月住了 1 晚
10/10 優異
Eric
2024年5月20日
讚好:整潔度、職員與服務和住宿狀況
Great service and room
Eric
於 2024 年 5 月住了 3 晚
10/10 優異
Lawrence
2024年5月20日
讚好:整潔度、職員與服務和住宿狀況
My wife and I went to the theater, and I loved that we were able to walk from the Hyatt. The staff were professional and friendly. I will definitely stay again when I return to Cincinnati.
Lawrence
於 2024 年 5 月住了 1 晚
6/10 一般
Tracy
2024年5月19日
讚好:整潔度
This is a very old and outdated property. It may just be the vibe of the area but the hotel was very depressing and closed in. Windows in the room made it feel like a 1970’s office cubicle. Overpriced for the esthetic.
Tracy
於 2024 年 5 月住了 2 晚
10/10 優異
Steven (Brookville)
家人同遊
2024年5月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Hyatt worked well for our girls' gettaway! Quick Uber to the casino and back. Lots of restaurant choices within walking distance of the hotel.