外觀

喜來登大酒店峴港度假村及會議中心的評價

5 out of 5
喜來登大酒店峴港度假村及會議中心
35 Truong Sa Street, Hoa Hai Ward, Ngu Hanh Son District, Da Nang, Quang Nam

評價

9.2

卓越

10 分評分,優異;551 則評價中有 398 則" "
8 分評分,不錯;551 則評價中有 107 則" "
6 分評分,一般;551 則評價中有 25 則" "
4 分評分,欠佳;551 則評價中有 12 則" "
2 分評分,很差;551 則評價中有 9 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Chi Huai

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything is good generally. The places are clean.
於 2023 年 12 月住了 3 晚
Sheraton Grand Danang Resort Team 於 2024年3月28日的回應
Dear Chi Huai,We are absolutely thrilled to hear that your experience at the resort was positive, especially the mention of the cleanliness of the property. Please do not hesitate to let us know if there is anything we can do to make your next stay even more enjoyable.Warm regards,Sheraton Grand Danang Resort Team

10/10 優異

bo

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 2 晚

10/10 優異

Wai Leung

於 2022 年 10 月住了 3 晚

10/10 優異

Chen-Hao

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Foods in La Plage are awesome. Pool is big and nice for relaxing all day. Last but not least, the service is over expectations. Highly recommend to stay here for your vacation.
於 2020 年 6 月住了 2 晚
Lan, Nguyen Director of Marketing Communications 於 2020年7月9日的回應
Dear Chen-Hao, Thank you so much for choosing the Sheraton Grand Danang Resort and taking your time to leave us such a beautiful review. We are ecstatic to learn that you were well looked after by our team and enjoyed the greatest dining experience at our beachfront restaurant - La Plage. It's also a reward to learn that you enjoyed our gorgeous infinity-edged pool, which is the longest infinity pool in town. We would love to have the chance of welcoming you back in the near future for us to try our best and keep creating the best experience for you. Warm regards,

4/10 欠佳

FANG CHING

讚好:整潔度和職員與服務
不滿:住宿狀況和客房舒適度
於 2020 年 2 月住了 3 晚

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
我選擇的是有私人泳池的房間,原來只是一個小水池,比想像中小,有點失望。但酒店除了一個公共泳池,原來還有一個無邊際泳池,而且非常鄰近海灘,可以盡情玩水,十分滿意!
於 2020 年 1 月住了 2 晚
Lan, Nguyen Director of Marketing Communications 於 2020年1月31日的回應
Dear our valued guest, Thank you so much for choosing Sheraton Grand Danang resort and taking your time to write such a nice review! We are happy to learn that you did have an enjoyable experience at our unique 250m swimming pool. Please do let us know when you are planning a return visit to Danang, as the team and I hope that we may have the opportunity to welcome you back soon for another memorable stay. Best regards,

8/10 不錯

真實旅客

於 2019 年 12 月住了 2 晚

10/10 優異

Mushroom

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good service. Good price. Nice swimming pool Spa can be cheaper
於 2019 年 11 月住了 5 晚
LAN, NGUYEN - DIRECTOR OF MARKETING COMMUNICATIONS 於 2019年12月6日的回應
Dear Mushroom, Many thanks for taking the time to share such a great review following your recent stay with Sheraton Grand Danang Resort. The team and I are delighted that you appreciated so many aspects of your stay with us such as our infinity pool and Shine spa. I would specially like to thank you for highlighting the services of our associates. Thanks once again for sharing your kind feedback and we hope that your future plans to Danang include a return visit to our hotel and that will have the opportunity to give you a warm welcome back. Best regards,

8/10 不錯

Kit Shan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We had very good time there. Except the kids pool is closed which my 2 kids disappointed on that. And also there are renovation in top floor.. Unexpected noisy during our breakfast time..
於 2019 年 10 月住了 3 晚
LAN, NGUYEN - DIRECTOR OF MARKETING COMMUNICATIONS 於 2019年10月31日的回應
Dear penelopec628, Thank you for having taken the time to review Sheraton Grand Danang resort. We are pleased to learn that you did have an enjoyable experience at our resort. We are also humbly sorry for all the inconvenience and difficulties you faced during your stay with us. It is extremely valuable and is assisting us to improve the quality of hotel service indeed thanks to your share. Your concerns on the building maintenance and pool setting-up have been brought up to our management’s attention for any improvement needed to enhance our guest experience. Thank you again for sharing with us your experience. We would ask that you do give us another opportunity to showcase our development on your next stay. Warm regards,

10/10 優異

Mei

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The facility inside campus is great. Only the dinner buffet is not supply daily. The breakfast isn’t have so many options
於 2019 年 10 月住了 2 晚
LAN, NGUYEN - DIRECTOR OF MARKETING COMMUNICATIONS 於 2019年10月9日的回應
Dear Mei, Thank you for selecting Sheraton Grand Danang resort for your stay and having taken the time to review us. We hope you did have an enjoyable stay experiencing our spacious and well-appointed room as well as unique longest pool looking over the azure ocean. Besides, we are proud to receive your interest in our weekly buffets despite the frequency not being your expectations. Every guest's comment is valuable and important to us as we make every effort to grow and drive our business and services with the desire to become the resort with the friendliest service in the region. We will definitely keep up with our job to make it happen and we do hope to have a chance to welcome you back in the future to enjoy our ongoing development.

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room is spacious and clean, service was really good
於 2019 年 9 月住了 5 晚
LAN, NGUYEN - DIRECTOR OF MARKETING COMMUNICATIONS 於 2019年9月16日的回應
Dear our valued guest, thank you for choosing Sheraton Grand Danang for your stay and we appreciate you taking time to share with us your experience while at our resort. Thank you for your positive comments. We are glad that you enjoyed our spacious and well-furnished room as well as the gorgeous infinity-edged pool, which is the longest infinity pool in town. And we are happy to learn that our associates tried to satisfy your needs and make your day at Sheraton so enjoyable. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon. Warm regards,

10/10 優異

繼彥

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
員工旅遊及家庭旅行
員工熱情,餐廳不錯,泳池及沙灘超棒,是可以放空放鬆的好地方。
於 2019 年 9 月住了 3 晚
LAN, NGUYEN - DIRECTOR OF MARKETING COMMUNICATIONS 於 2019年9月16日的回應
Dear 繼彥, Thank you for choosing Sheraton Grand Danang for your stay and having taken the time to review our resort. I am glad that you enjoyed the great experience discovering the hotel's restaurants, and especially our unique longest swimming pool. It is the most valuable reward for us to know that our associates with their care and consideration have pampered your vacation turning it out to be a memorable one. We do take pride in catering to our guests' needs the best way we can, especially relish the opportunity to provide guest with personal attention and touches. Our associates look forward to taking the challenge to make your next stay with us more wonderful than your last. Warm Regards,

10/10 優異

真實旅客

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
海灘泳池都很讚,期待villa房蓋好再來
於 2019 年 9 月住了 2 晚
LAN, NGUYEN DIRECTOR OF MARKETING COMMUNICATIONS 於 2019年9月16日的回應
Dear our valued guest, Thank you for selecting Sheraton Grand Danang for your stay and having taken the time to give us an evaluation of your experience. We are delighted to know that you enjoyed your stay by experiencing our spacious, well-furnished room and the unparalleled amenities as well as our mesmerizing longest infinity pool. Your positive comment is extremely valuable and motivational to us. We constantly aim for excellence and make every effort to grow and drive our business and service with the desire to become the resort with the friendliest and diverse services in the region. We will definitely keep up with our job to make it happen and we do hope to have a chance to welcome you back in the future to enjoy our ongoing development. Warm Regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 4 晚
LAN, NGUYEN DIRECTOR OF MARKETING COMMUNICATIONS 於 2019年9月3日的回應
Dear our valued guest, Thank you for choosing Sheraton Grand Danang Resort for your stay and taking your valuable time to review our resort. We very much look forward to the pleasure of welcoming you back to Sheraton Grand Danang Resort in the near future. Best Regards, LAN, NGUYEN DIRECTOR OF MARKETING COMMUNICATIONS

8/10 不錯

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is able to address my request. The staff are nice and helpful too.
於 2019 年 8 月住了 4 晚
LAN, NGUYEN DIRECTOR OF MARKETING COMMUNICATIONS 於 2019年8月8日的回應
Dear our valued guest, Thank you for taking the time to review Sheraton Grand Danang Resort. We hope you did have an enjoyable stay experiencing our spacious and well-equipped room as well as unique longest pool looking over the azure ocean. We could not be more pleased to know that our staff has made your vacation good memorable experience achieving your request accordingly. It really encourages us to continue trying to exceed our guests’ expectations and keeps giving us the passion to go beyond every guest satisfaction. Once again, thank you very much and we do hope to get a chance to welcome you back very soon. Best Regards, LAN, NGUYEN DIRECTOR OF MARKETING COMMUNICATIONS

10/10 優異

chin (vietnam)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
the swimming pool with the sea view is wonderful. staffs are nice and helpful. the environment is quite and clean. we enjoy our stay and will come back in the future definitely!
於 2019 年 8 月住了 2 晚
LAN, NGUYEN DIRECTOR OF MARKETING COMMUNICATIONS 於 2019年8月7日的回應
Dear Chin, Thank you for having taken the time to review Sheraton Grand Danang resort. I am glad that you enjoyed the great experience discovering hotel destination, especially our unique longest swimming pool and private beach. It is the most valuable reward for us to know that our associates with their care and consideration have pampered your vacation turning it out to be a memorable one. We do take pride in catering to our guests' needs the best way we can, especially relish the opportunity to provide guest with personal attention and touches. Thank you for your recommendation. Our associates look forward to taking the challenge to make your next stay with us more wonderful than your last. Best Regards, LAN, NGUYEN DIRECTOR OF MARKETING COMMUNICATIONS

8/10 不錯

wai see sass

讚好:整潔度和客房舒適度
Overall is good but room charge is high
I arrived 2:00 pm but the reception insisted 3:00 pm check in. The swimming pool is great and the breakfast is good. Free birthday cake and decorations to my husband, however the birthday card name ‘s spelling wrong. My room is not facing to the swimming pool and have poor view.
於 2019 年 7 月住了 1 晚
LAN, NGUYEN DIRECTOR OF MARKETING COMMUNICATIONS 於 2019年8月5日的回應
Dear wai see sass, Thank you for having taken the time to review Sheraton Grand Danang resort. We hope you did have an enjoyable stay experiencing our spacious and well-equipped room as well as unique longest pool while celebrating your husband's birthday with us. Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. We very much look forward to the pleasure of welcoming you back to Sheraton Grand Danang Resort in the near future. Best Regards, LAN, NGUYEN DIRECTOR OF MARKETING COMMUNICATIONS

10/10 優異

真實旅客

於 2019 年 6 月住了 2 晚
LAN, NGUYEN DIRECTOR OF MARKETING COMMUNICATIONS 於 2019年6月27日的回應
Dear our valued guest Thank you for choosing the Sheraton Grand Danang Resort for your stay and taking your valuable time to review our resort. We very much look forward to the pleasure of welcoming you back to Sheraton Grand Danang Resort in the near future. Best Regards, LAN, NGUYEN DIRECTOR OF MARKETING COMMUNICATIONS

10/10 優異

Kathy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
接近完美
員工服務都很好,特別是啊仁會講廣東話,還推介了幾家不錯的餐廳,入住前告知朋友當天生日,晚上回房做了很精緻的佈置,還要蛋糕和特別有心思手寫的卡片,第一次感受到這種心思!非常棒!泳池非常大,也有無邊泳池,房間也很大,早餐很好吃,唯一不足的就是空調不太夠凍。有機會還會來
於 2019 年 6 月住了 2 晚
LAN, NGUYEN DIRECTOR OF MARKETING COMMUNICATIONS 於 2019年6月27日的回應
Dear Kathy, Thank you very much for visiting Sheraton Grand Danang and for taking your precious time to share you honest review with us. We are delighted to hear that you had enjoyable and memorable stay with us while celebrating the birthday of your friend and exploring the gorgeous infinity pool and breakfast at Table 88 . We do take pride in catering to our guests' needs the best way we can, especially relish the opportunity to provide guest with personal attention and touches. Your kind and warm words towards our team especially Mr Nhan will be forwarded, who will be very pleased to hear that their efforts are recognized. Again, thank you and we would love to have the opportunity to welcome you back in the not distant future. Best Regards, LAN, NGUYEN DIRECTOR OF MARKETING COMMUNICATIONS

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2019 年 5 月住了 3 晚
LAN, NGUYEN DIRECTOR OF MARKETING COMMUNICATIONS 於 2019年6月5日的回應
Dear Anonymous, Thank you for choosing the Sheraton Grand Danang Resort for your stay and taking your valuable time to review our resort. We very much look forward to the pleasure of welcoming you back to Sheraton Grand Danang Resort in the near future. Best Regards, LAN, NGUYEN DIRECTOR OF MARKETING COMMUNICATIONS

10/10 優異

Jen

伴侶同遊
讚好:整潔度、職員與服務和設施服務
This stay is for my birthday trip and the team has done a great celebration arrangement for us. Very lovely. We enjoyed the stay a lot!
於 2019 年 4 月住了 1 晚
LAN, NGUYEN DIRECTOR OF MARKETING COMMUNICATIONS 於 2019年5月6日的回應
Dear Jen, Thank you for having taken the time to review Sheraton Grand Danang resort. I am glad that you enjoyed the great experience discovering hotel destination, especially our unique longest swimming pool. It is the most valuable reward for us to know that our associates with their care and consideration have pampered your birthday trip turning it out to be the memorable one. We do take pride in catering to our guests' needs the best way we can, especially relish the opportunity to provide guest with personal attention and touches. Thank you for your recommendation. Our associates look forward to taking the challenge to make your next stay with us more wonderful than your last. Warm Regards, LAN, NGUYEN DIRECTOR OF MARKETING COMMUNICATIONS

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚
Sheraton Grand Danang 於 2019年5月7日的回應
Dear valued guest, Thank you for staying with us. We hope that you enjoyed your stay with us. Please let us know if you need any further assistance. Kind regards,

10/10 優異

Ming Fai

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 2 晚
Sheraton Grand Danang. 於 2019年4月29日的回應
Dear Ming Fai, Thank you for reviewing us. Providing the highest level of service to all the guest is always our top priority. We are happy to hear that you had a wonderful time in our resort. Please reach out to us whenever you plan to visit us again in the future. Kind regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent!
Excellent in all aspects. My wife enjoyed the breakfast very much.
於 2019 年 2 月住了 4 晚
Sheraton Grand Danang Resort. 於 2019年2月18日的回應
Dear valued guest, Thank you for your review. We are very happy to hear that you enjoyed your stay with us, especially the breakfast. We will share this comment to all of our staff for our encouragement of providing the high level of service to all customers. Please do let us know when you have plan to come back. Kind regards,

10/10 優異

DFamily

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Family has holiday there staying 4 days. All the experiences are perfectly excellent! Will cone agin it is very good for sunbathing and relaxing short trip
於 2019 年 2 月住了 3 晚
Sheraton Grand Danang Resort 於 2019年2月12日的回應
Dear DFamily, Thank you for sharing your experience with us. We glad that you and your family enjoyed the stay in Sheraton Grand Danang Resort and had an memorable time here. Please do let us know whenever your plan brings you back to Danang again. Kind regards,

10/10 優異

真實旅客

於 2019 年 2 月住了 3 晚
Sheraton Grand Danang 於 2019年4月30日的回應
Dear valued guest, Thank you for sharing your experience with us. Please do let us know if you need any further assistance. Kind regards,

10/10 優異

Jeff

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was amazing! I traveled with my parents and my kids, they all enjoyed very much. The people, the services and the hotel were excellent! Very nice coffee too. Definitely will come back again.
於 2019 年 1 月住了 4 晚
Sheraton Grand Danang 於 2019年4月2日的回應
Dear Jeff, Greeting from Sheraton Grand Danang. We are so happy to hear that you had wonderful time with your family during your last stay here. We will share your comment to all of our team for our encouragement. Please do reach out to us whenever your plan back to Danang is set so the team can welcome your family again. Kind regards,

2/10 很差

Lung wah

不滿:職員與服務、住宿狀況和客房舒適度
dont book this hotel, rubbish. A lot of other better choices.
於 2018 年 12 月住了 1 晚
Marketing Sheraton Grand Da Nang 於 2018年12月31日的回應
Dear Lung wah, Thanks for choosing Sheraton Grand Danang Resort. We really appreciate you taking time to share your experience with us. And please accept our sincere apologies. We are continuously trying our best to make sure that all the guests can spend the most memorable time during their stay, but it seems like your stay was not all you hoped it would be. If you can share the detail of your experience with us, we will investigate and try to work on it as soon as possible. Again, we are so sorry and appreciate you for sharing your comments. Warmest regards, Sheraton Grand Danang Resort.

10/10 優異

真實旅客

於 2018 年 12 月住了 3 晚
Marketing Sheraton Grand Da Nang 於 2018年12月27日的回應
Dear Anonymous, We appreciate you taking time to share with us your experience while at Sheraton Grand Danang Resort. Thank you for your positive comments, and we are happy to know that you are satisfied with our service and facilities. We wish you have a wonderful, and memorable time at our resort. Warmest regards, Sheraton Grand Danang Resort.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 4 晚
Marketing Sheraton Grand Da Nang 於 2018年12月27日的回應
Dear Anonymous, Thank you for choosing Sheraton Grand Danang Resort! We really appreciate you taking time to share your experience with us. Since we always try our best to ensure all guests can enjoy their most memorable time during their stay, it's really nice to know that you are satisfied with our facilities and service. Again, thank you so much for your positive review, and we look forward to welcoming you again in the future. Best regards, Sheraton Grand Danang Resort.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Grand and new hotel in Danang
Great pool view! Delicious food and stylish restaurant. All hotel staff are nice and helpful ! Close to My khe beach and 20 mins to Hoi An market. New and comfortable hotel which just opened for few months! Our family enjoyed the stay and highly recommended to everyone!
於 2018 年 8 月住了 2 晚
Sheraton Grand Danang Resort 於 2018年9月19日的回應
Dear Anonymous, Thank you so much for taking the time to share with us your experience while at our hotel. We appreciate your positive comments. It's really our pleasure to know that you enjoyed the stay and spent nice holiday with your family. We look forward to welcoming you and your family again in the future. Warmest regards, Sheraton Grand Danang Resort.

6/10 一般

???

讚好:職員與服務
不滿:住宿狀況
於 2024 年 5 月住了 3 晚

10/10 優異

KAN

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 5 晚

10/10 優異

Timothy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

8/10 不錯

HUY (seattle)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beach and swimming pool
於 2024 年 5 月住了 2 晚

10/10 優異

NAO

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
広いプールで贅沢な時間を過ごすことができました。
於 2024 年 5 月住了 2 晚

10/10 優異

Narumi

讚好:整潔度、職員與服務、設施服務和住宿狀況
大きなプールに惹かれて宿泊。市内からは少し離れているため、宿泊中はホテルに篭って、早朝から海を散歩、朝食、プールで昼寝を満喫しました
於 2024 年 4 月住了 3 晚

10/10 優異

Megumi

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

Jennifer (Coquitlam)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is an amazing property, we added on 3 nights to our stay on the coast and so happy we chose the Sheraton. It was quiet and relaxing, the staff were friendly and professional, very attentive to our needs. The food we had at the beachside restaurant was delicious and the pool was a show stopper. We were sad to leave but was the perfect way to end our time in Vietnam.
於 2024 年 4 月住了 3 晚

10/10 優異

Kei

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

Shu

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel. Huge pool, clean rooms, nice restaurantes, delicious breakfast, and friendly staff. Location is a little far from other sightseeing places, but can experience a relaxing vacation just staying at the hotel. Would definitely like to visit again.
於 2024 年 3 月住了 2 晚
Sheraton Grand Danang Resort Team 於 2024年4月3日的回應
Dear Shu,Your detailed review has truly made our day! We are thrilled to hear that you found our facilities, cleanliness, and delicious breakfast to your liking. Your feedback on the location is greatly appreciated and we will certainly take it into consideration moving forward. Thank you for sharing your experience with us.Warm regards,Sheraton Grand Danang Resort Team

10/10 優異

Naoko

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very big swimming pool and very friendly staff
於 2024 年 3 月住了 3 晚
Sheraton Grand Danang Resort Team 於 2024年4月3日的回應
Dear Naoko,We cannot thank you enough for your positive comments about our swimming pool and friendly staff. Your kind words have put a smile on our faces and we are so happy to hear that you had a great experience with us. Please know that you will always be welcomed back with open arms.Warm regards,Sheraton Grand Danang Resort Team

10/10 優異

Colin

讚好:設施服務
Staff were excellent. Hotel fantastic and food was fabulous.
於 2024 年 3 月住了 4 晚
Sheraton Grand Danang Resort Team 於 2024年4月3日的回應
Dear Colin,Your recognition of our excellent staff, fantastic hotel, and fabulous food means the world to us. Knowing that you had such a wonderful stay with us fills us with joy. We hope to have the pleasure of hosting you again in the future and providing you with another unforgettable experience.Warm regards,Sheraton Grand Danang Resort Team

10/10 優異

Yoshiko

於 2024 年 3 月住了 6 晚
Sheraton Grand Danang Resort Team 於 2024年5月3日的回應
Dear Ypshiko,We appreciate your excellent rating and are so glad to hear that you enjoyed your stay with us. Thank you for choosing our hotel!Warm regards,Sheraton Grand Danang Resort Team

8/10 不錯

MINORU

伴侶同遊
讚好:整潔度、職員與服務和設施服務
快適でした。 バスタブがたまらず、残念でした。
於 2024 年 3 月住了 4 晚
Sheraton Grand Danang Resort Team 於 2024年3月27日的回應
Dear MINORU,Thank you for taking the time to provide us with your valuable feedback. We sincerely apologize for any disappointment you experienced with the bathtub during your stay. Rest assured, we will address this issue promptly with our housekeeping team to ensure that all amenities are in top condition for the comfort and satisfaction of all our guests.Warm regards,Sheraton Grand Danang Resort Team

10/10 優異

Alice (Nice)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay !
於 2024 年 2 月住了 2 晚
Sheraton Grand Danang Resort Team 於 2024年3月27日的回應
Dear Alice,We cannot thank you enough for your glowing praise of the cleanliness, exceptional staff, top-notch service, outstanding amenities, and impeccable property conditions at our resort. Our team is dedicated to ensuring that each guest has a fantastic experience, and we are overjoyed to hear that you found everything to your satisfaction during your stay with us.Warm regards,Sheraton Grand Danang Resort Team

10/10 優異

Albert (La Verne)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
50 meter infinity pool
於 2024 年 2 月住了 3 晚
Sheraton Grand Danang Resort Team 於 2024年3月27日的回應
Dear Albert,We are absolutely thrilled to hear that you thoroughly enjoyed our infinity pool and appreciated the overall cleanliness and array of amenities at our resort. Your feedback is incredibly valuable to us, and we are hopeful for the chance to welcome you again in the future for another delightful and memorable stay.Warm regards,Sheraton Grand Danang Resort Team

10/10 優異

Tina

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was great! Food was good but a little more variety would but nice. Also, no convenience store for soft drinks, chips, or candy available. Overall, great resort!
於 2024 年 2 月住了 13 晚
Sheraton Grand Danang Resort Team 於 2024年3月27日的回應
Dear Tina,Your kind comments about our helpful staff and delicious food are truly appreciated. We will certainly take into consideration your feedback regarding adding more variety to our food options and enhancing the availability of a convenience store on-site. We eagerly look forward to your return for another exceptional stay at our resort.Warm regards,Sheraton Grand Danang Resort Team

10/10 優異

Hanjun

於 2024 年 2 月住了 4 晚
Sheraton Grand Danang Resort Team 於 2024年3月27日的回應
Dear Hanjun,Thank you for your review! We are glad you enjoyed our resort. We hope you had a wonderful stay with us.Warm Regards,Sheraton Grand Danang Resort Team

10/10 優異

JONG WOON

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is spacious, quiet, and comfortable, making it a great place for a family vacation spot.
於 2024 年 2 月住了 4 晚
Sheraton Grand Danang Resort Team 於 2024年3月27日的回應
Dear JONG WOONIt brings us immense pleasure to hear that our spacious, serene, and comfortable property was a perfect fit for your family vacation. Your feedback is appreciated, and we are looking forward to the opportunity to host you once more at the beautiful Sheraton Grand Danang Resort & Convention Center.Warm regards,Sheraton Grand Danang Resort Team