外觀

大溪地度假村洲際酒店 (IHG 旗下酒店)的評價

4.5 out of 5

評價

8.6

優異

10 分評分,優異;1000 則評價中有 551 則" "
8 分評分,不錯;1000 則評價中有 267 則" "
6 分評分,一般;1000 則評價中有 87 則" "
4 分評分,欠佳;1000 則評價中有 64 則" "
2 分評分,很差;1000 則評價中有 31 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Wei Lan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服务态度很好,服务员和蔼可亲。
於 2019 年 7 月住了 2 晚

8/10 不錯

Tzu-Yu

讚好:整潔度和職員與服務
絕佳位置
度假村距離機場很近,且有可以眺望Moorea島的風景。服務還不錯,餐點也很好吃。不過房間隔音不太好,如果有半夜航班需求的話要多留意。
於 2017 年 9 月住了 1 晚

6/10 一般

真實旅客

不滿:職員與服務
飯店不新 舊舊的 餐廳選擇少 餐廳服務差 不是洲際應有的水準
General Manager 於 2017年1月20日的回應
尊敬的客戶: 謝謝您的意見。 我們期待著,在洲際塔希提島再次歡迎您。 真誠。 服務客戶關係

10/10 優異

Grace

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚
yams 於 2024年5月10日的回應
Dear Grace,'Ia Ora Na from Tahiti,Thank you for choosing to stay at InterContinental Tahiti and for your excellent rating on your recent visit.We believe your overall experience was enjoyable to the most.Looking forward to welcoming you again in the future.Warm regards,Guest Relation Manager

4/10 欠佳

Derek and Kristina

伴侶同遊, 多人同遊
讚好:整潔度和設施服務
Food was horrible and over priced.
於 2024 年 4 月住了 2 晚

10/10 優異

Maya

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic resort, close to the airport
於 2024 年 5 月住了 1 晚

10/10 優異

Robert (Germantown)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property
於 2024 年 4 月住了 1 晚

10/10 優異

Susan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This resort has a beautiful setting that delights with its views of Moorea. The staff is very friendly, helpful and welcoming. The rooms and facilities are reflective of the culture and are also clean. We loved staying here
於 2024 年 2 月住了 3 晚

10/10 優異

Chris

Beautiful property.
於 2024 年 4 月住了 4 晚

6/10 一般

Sally

家人同遊
讚好:職員與服務
We stayed 3 nights at the Intercontinental. The property itself is a bit tired but well-maintained. Staff was very helpful and friendly. Grounds were well kept. Amenities were very good. My husband and I each got a massage at the spa. The massage was good. Food and restaurant options were adequate. Our only complaint was inflexibility to substitute items in the menu. For example, I asked for sweet potato fries instead of regular with my fish sandwich and was told those only come with the deluxe burger - "Really?". One evening, they allowed me to substitute Quinoa for rice in the poke dish, but the next night, my husband was denied quinoa with his fish that was served with coconut rice. Food and beverage charges seemed very high to me and this was confirmed when we dined off property. The staff worked hard to mitigate language barriers and were generally very welcoming and accommodating.
於 2024 年 4 月住了 3 晚

8/10 不錯

Heng

親子同遊
讚好:職員與服務和設施服務
不滿:整潔度
Great view from most of the property. Super friendly staff and great services. Limited entertainment options for children other than one good pool. Limited transportation options, taxi only.
於 2024 年 4 月住了 3 晚

10/10 優異

Christina

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

8/10 不錯

Rob

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

Samantha

於 2024 年 4 月住了 1 晚

8/10 不錯

Anibal (Spring)

讚好:整潔度
於 2024 年 4 月住了 1 晚

2/10 很差

Kathleen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I don't know if it is expedia or the Intercontinental, I was here 18 days prior, great room wonderful people that helped me with the connection to other travel. This time downgraded room, with a real issue with the front desk. It was suggested I didn't have the same quality of reservation as others
於 2024 年 4 月住了 2 晚

10/10 優異

Chris

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely property with amazing grounds. Staff was very friendly.
於 2024 年 3 月住了 4 晚
Nedim 於 2024年4月5日的回應
Dear Chris Ia Orana,Thank you for taking the time to tell us about your experience at Intercontinental Tahiti Resort & Spa.Your kind words mean a lot to us. The entire team is working everyday to improve our guests experience, so your happiness is our best success.Again, thank you for choosing Intercontinental. We look forward to welcoming you again in the future.Sincerely,Guest Relation Manager

2/10 很差

Dick

Our room smelled like mold and the staff had to take my wife to other rooms to find one that didn’t smell like mold. They finally took her to a renovated room that she could sleep. Time to change air filters and give the place a thorough cleaning in the ductwork!
於 2024 年 3 月住了 1 晚
Nedim 於 2024年4月5日的回應
Dear Mr Dick,Thank you for taking the time to tell us about your experience at the InterContinental Tahiti Resort & Spa.First of all, we would like to apologize to you for not having met your expectations. It is in fact a humidity problem due to the air conditioning being too low and being very hot outside. This problem is really new and we are trying to resolve it quickly.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Once again, thank you for choosing InterContinental and we look forward to welcoming you again in the future.Sincerely,Guest Relation Manager

2/10 很差

Lucy

讚好:整潔度和設施服務
不滿:職員與服務和住宿狀況
The property is beautiful but the check in is awful, the line is long and very slow. My son was sick from the ferry ride but they couldn’t get a room for us until 3pm. We were told they will email when the room is ready but they never emailed. The AC in our room is locked and you cannot adjust the temperature. I complained twice but it was still too hot in the room. Glad we only stayed one night.
於 2024 年 3 月住了 1 晚
Nedim 於 2024年3月31日的回應
Dear Lucy ,Thank you for taking the time to tell us about your experience at InterContinental Tahiti Resort & Spa. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for choosing InterContinental, and we look forward to welcoming you again in the future.Yours sincerely,Guest Relation Manager

10/10 優異

Daria

讚好:職員與服務
Staff
於 2024 年 3 月住了 1 晚
Nedim 於 2024年3月26日的回應
Dear Daria Ia Orana,Thank you for choosing Intercontinental. We look forward to welcoming you again in the future.Guest Relation Manager

10/10 優異

Gary (Kitty Hawk)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property…well maintained…close to airport and cruise terminal.
於 2024 年 3 月住了 1 晚
yams 於 2024年3月15日的回應
Dear Gary,'Ia Ora Na from Tahiti,Thank you for sharing your positive review on your last stay among us.Delighted to read you found our location convenient and beautiful.We hope to have the pleasure to welcome you again in the future.Warm regards,Guest Relation Manager

8/10 不錯

Pamela

家人同遊
讚好:職員與服務和住宿狀況
Top dive was wonderful to have on premises. The breakfasts were great but dinners were very pricey. The negative edge/beach pool was awesome.
於 2024 年 3 月住了 4 晚
yams 於 2024年3月14日的回應
Dear Pamela,'Ia Ora Na from Tahiti,Thank you for choosing to stay at InterContinental Tahiti and for leaving your candid review on your last stay with us.Glad to read you appreciated our breakfast buffet, our sand pool and water sport center.We sincerely hope to have the pleasure of hosting your future travel back to Tahiti.Warm regards,Guest Relation Manager

10/10 優異

Shaunna

於 2024 年 2 月住了 4 晚
Nedim 於 2024年4月2日的回應
Dear Shaunna Ia Orana,Thank you for choosing Intercontinental. We look forward to welcoming you again in the future.Guest Relation Manager

10/10 優異

Angela

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
yams 於 2024年3月1日的回應
Dear Angela,Greetings from Tahiti.Thank you for choosing to stay at InterContinental Tahiti and for your excellent note.We hope you enjoyed your overall experience with us and look forward to serving you again in the future.Warm regards,Guest Relation Manager

10/10 優異

Kristine

讚好:整潔度、職員與服務和住宿狀況
yams 於 2024年2月26日的回應
Dear Kristine,'Ia Ora Na from Tahiti,Thank you for your excellent rating on your recent stay with us.Looking forward to accommodating your future travel needs.Warm regards,Guest Relation Manager

10/10 優異

Yolanda

讚好:整潔度、職員與服務、設施服務和住宿狀況
THE OVER WATER BUNGALOWS WERE ROOMY AND FANTASTIC. It was a treat to be anle to do this The food was different but good always a smile with the service
於 2024 年 2 月住了 3 晚
yams 於 2024年2月26日的回應
Dear Yolanda,'Ia Ora Na from Tahiti,Thank you for your nice review following your recent stay with us.We hope to have the pleasure to welcome you back again for another great experience.Warm regards,Guest Relation Manager

10/10 優異

David

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel... clean...friendly staff..takes care of guests very well. All needs were met and beautiful surroundings... scenery beyond expectations.
於 2024 年 2 月住了 1 晚
yams 於 2024年3月1日的回應
Dear David,Greetings from Tahiti,Thank you for sharing your great review on Expedia channel after your recent stay.Your compliments about our well-maintained resort and our staff members are greatly appreciated.We are delighted to exceed your expectations and your words motivate us to keep up the good work.We look forward to welcoming you again in our beautiful island.Warm regards,Guest Relation Manager

10/10 優異

Larry

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Tahiti is garden of Eden beautiful but lacks good beaches. Having said that, we had an automobile and really enjoyed exploring the island. Easy access to Moorea by ferry. The hotel was excellent. Mainly transient clientele that will stay a couple of days then leave on cruises or transfer to Moorea or Bora Bora.
於 2024 年 2 月住了 10 晚
yams 於 2024年2月21日的回應
Dear Larry,Greetings from Sunny Tahiti,Thank you for leaving your positive feeback on Expedia channel. We are very delighted to read your overall experience was excellent.We aim with enthusiasm to welcome you back again for another amazing stay with us.Warm regards,Guest Relation Manager

8/10 不錯

Stacy

讚好:整潔度、職員與服務和客房舒適度
於 2024 年 2 月住了 1 晚
yams 於 2024年2月13日的回應
Dear Stacy,'Ia Ora Na from Tahiti,Thank you for choosing our Tahiti resort and for your good rating following your recent visit among us.Looking forward to serving you again in the future.Warm regards,Guest Relation Manager

2/10 很差

Maria

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Really run down, super expensive
於 2024 年 2 月住了 6 晚
yams 於 2024年2月13日的回應
Dear Maria,Thank you for your candid review posted on Expedia channel.We are deeply saddened to read we fell short of your expectations. Your feedback will be used to implement improvements to ensure we offer a better experience for guests in the future.We hope to have the opportunity to welcome you back in the future and provide a more comfortable stay.Sincerely,Guest Relation Manager

2/10 很差

Katherine

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
DO NOT STAY HERE! Absolutely terrible stay. The AC does not work (see other reviews). The food is exorbitantly overpriced and inedible. The staff has an extremely foul demeanor. The grounds are in desperate need of a renovation, and the property does not command the prices being charged. If you are looking for a nice resort on this Island they are much better choices. Do not fall for the marketing, or you will regret your choice. Also, if you decide to venture out of the hotel to get food that is edible, taxis charge a min of $20 USD each way to any location. A complete racket and it is clear this hotel and the tourism industry on this island are in the habit of fleecing tourists.
於 2024 年 2 月住了 3 晚
yams 於 2024年2月12日的回應
Dear Katherine,Thank you for leaving your feedback on your recent stay among us.It is our constant goal to provide an excellent vacation experience to each and every one of our valued guests, hence it deeply saddened us, we have not achieved our objective.Our sincere apologies for the inconveniences that you encountered during your stay, your feedback is taken seriously and shared with the team to improve the services.We sincerely hope that the experience will not deter you from visiting us again.Warm regards from Tahiti,Guest Relation Manager

10/10 優異

Linda (Richmond Heights)

讚好:整潔度、職員與服務和住宿狀況
Beautiful property! Can’t get any closer to the ocean than this! Very comfortable beds and room size. Would stay here again next time we return to Tahiti!
於 2024 年 2 月住了 1 晚
yams 於 2024年2月9日的回應
Dear Linda,'Ia Ora Na from Tahiti,Thank you for leaving your nice feedback on Expedia channel following your recent stay at the InterContinental Tahiti Resort & Spa.Glad to read you found the property at your liking as well as the confort of your room.We await with enthusiasm to welcome you again on your futur travel back in Tahiti.Sunny regards,Guest Relation Manager

10/10 優異

Susan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best of Bora
It’s absolute paradise. So glad we chose the Conrad over the other resorts. The villas, the location and the vibe blow the others away.
於 2024 年 2 月住了 1 晚
yams 於 2024年2月6日的回應
'Ia Ora Na Susan,Glad to learn you had a nice stay in Bora Bora.We hope to get the chance to welcome you in our Tahiti resort.Sincerely,Guest Relation Manager

10/10 優異

Guillermo

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Increíble
於 2024 年 1 月住了 1 晚
yams 於 2024年2月5日的回應
Querido Guillermo,'Ia Ora Na de Tahití,Gracias por elegir nuestro hotel en Tahití y por su excelente calificación con respecto a su reciente estancia.Esperamos tener el placer de darle la bienvenida de nuevo en el futuro.Sinceramente,Guest Relation Manager

10/10 優異

Pleschette

讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property
於 2024 年 2 月住了 1 晚
yams 於 2024年2月7日的回應
Dear Pleschette,'Ia Ora Na from Tahiti,Thank you for leaving your nice review on Expedia.com channel.Looking forward to welcoming you again in our beautiful property.Warm regards,Guest Relation Manager

10/10 優異

Vance

於 2024 年 1 月住了 3 晚
yams 於 2024年1月29日的回應
Dear Vance,Greeting from Tahiti,Thank you for choosing our Tahiti resort and for your excellente note on your recent visit at InterContinental Tahiti Resort & Spa.We hope your overall stay was enjoyable to the most.Looking forward to welcoming you again in the future.Warm regards,Guest Relation Manager

10/10 優異

Ricky

讚好:整潔度、職員與服務、設施服務和住宿狀況
All good except awful WiFi and TV
於 2024 年 1 月住了 6 晚
yams 於 2024年1月26日的回應
Dear Ricky,'Ia Ora Na from Tahiti,Thank you for sharing your valued review on your recent stay with us.We are sincerely saddened to read we have not exceeding your expectations.Nevertheless, we are delighted to learn your overall experience was enjoyable despite the disfuntionnal TV and internet.Thank you again for choosing to stay with us and we look forward to welcoming you again in the future.Warm regards,Guest Relation Manager

10/10 優異

Lachlan (Ascot Vale)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great Hotel, very friendly staff, very clean and well presented rooms, fantastic pool and great restaurants made for a very memorable stay
於 2024 年 1 月住了 3 晚
yams 於 2024年2月21日的回應
Dear Lachlan,'Ia Ora Na from Tahiti,Delighted to read your nice review on Expedia channel.Your compliments about friendly team members, well-maintained property and great facilities are greatly appreciated.We look forward to the opportunity of serving you again in the near future.Sunny regards,Guest Relation Manager

10/10 優異

Angel

讚好:整潔度、職員與服務、設施服務和住宿狀況
All the areas well located and unique Plus good people
於 2024 年 1 月住了 1 晚
yams 於 2024年1月19日的回應
Dear Angel,'Ia Ora Na from Tahiti,Thank you for sharing your nice feedback and your excellent rating on your recent stay.Pleased to know you appreciated our location and team members.We always strive to provide our guests with the best possible experience, and it is always rewarding to hear when we have succeeded.We look forward to welcoming you back on your next visit.Kindest regards,Guest Relation Manager

10/10 優異

Edwin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It's a great place to stay. You have everything you need for when you've worn yourself out taking trips around the islands. Check-in was a little too brief and they forgot to tell me about some services and meals I was entitled to and did not know it until the concierge told me. Also would have been very helpful to know they can provide me with cash for a fee to have on hand as the island is mostly all cash. As for the food, the buffet is just okay, not my type of meals. But the a la carte menu has some very delicious items. The upstairs cafe had some foods but again, just not my kind of foods. It was something to kill the hunger though. Overall I would stay here again and be much better informed at check-in.
於 2023 年 12 月住了 1 晚
yams 於 2024年1月18日的回應
Dear Edwin,'Ia Ora Na from Tahiti,Thank you for giving us an excellent rating and for writing in details your recent stay with us on Hotels.com channel.We always try to give excellent customer service and be assured that InterContinental Tahiti Resort & Spa prides itself on the highest degree of customer satisfaction. We obviously have fallen short of your expectations upon check-in and please accept our apologies for the inconveniences caused.Nevertheless we are delighted to read you enjoyed at least our a la carte menu and you would like to stay among us in the future.Looking forward to the opportunity of welcoming you again in our beautiful resort.Warm regards,Guest Relation Manager

6/10 一般

Scott (Chicago)

家人同遊
讚好:整潔度和職員與服務
Convenient for transit and cruise travelers but otherwise not a destination itself.
於 2023 年 10 月住了 2 晚
yams 於 2024年1月12日的回應
Dear Scott,Greetings from Tahiti,Thank you for staying with us and for sharing your candid review on Expedia channel.Indeed, we welcome the good comments as well as the negative ones as we continually seek ways to evolve our level of service and guest experiences. Glad to read that apart of this you found our location convenient for transit and we hope this experience will not deter you from visiting us again.Warm regards,Guest Relation Manager

4/10 欠佳

kate

於 2024 年 1 月住了 1 晚
yams 於 2024年1月31日的回應
Dear kate,Greetings from Tahiti,Thank you for choosing our resort for your stay in French polynesia.According to your rating, we obviously have fallen short of your expectations and we apology for any inconveniences caused.Despite of that, we look foward to welcoming you again in the future.Warm regards,Guest Relation Manager

10/10 優異

Deb

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great way to start our holiday
We had a great stay. Comfortable room, they allowed us early checkin and late checkout as an IHG member. Restaurant menu options were restricted over christmas but food was delicious. Expensive as AUD conversion especially for cocktails. Some mistakes during dinner one night but the theme night was excellent. Loved visiting the turtles at the sanctuary and having mulitple pools was great.
於 2023 年 12 月住了 3 晚
yams 於 2024年1月9日的回應
Dear Deb, 'Ia Ora Na from Tahiti,Thank you for your ongoing loyalty to IHG and for sharing your nice feedback on your recent visit us.We are delighted to learn that the reception team managed to accommodate the early check in and that you found the rooms to be to your liking.Our team strives to give each of our guests the best experience and tries to focus on the little details just as much as the main details.We look forward to sharing your positive comments with the team and hope to welcome you back soon.Warm regards,Guest Relation Manager

4/10 欠佳

Charles

不滿:職員與服務
於 2024 年 1 月住了 1 晚
yams 於 2024年2月21日的回應
Dear Charles,Greetings from InterContinental Tahiti Resort & Spa,Thank you for choosing us for your stay in Tahiti.We noticed you reviewed the hotel with only two stars, please kindly accept our sincerest apology for falling short of your expectations.Let us know if we can assist you with anything further.We look forward to the opportunity of serving you in the future.Most sincerely,Guest Relation Manager

4/10 欠佳

BRUCE

伴侶同遊
讚好:職員與服務
不滿:住宿狀況
Rooms are outdated and small, and noisy,
於 2023 年 12 月住了 1 晚
yams 於 2024年1月9日的回應
Dear Bruce,'Ia Ora Na from Tahiti,Thank you for choosing our resort for your stay in Tahiti.We have noted your comments about the room condition and apologise for any disappointment and disturbance. Please rest assured we have a preventative maintenance schedule to do our utmost best to keep our guest rooms in pristine condition.We truly hope to welcome you back on a return visit.With kindest and best regards,Guest Relation Manager

8/10 不錯

Shogo

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
yams 於 2024年1月9日的回應
Dear Shogo, Greetings from Tahiti,Thank you for your excellent rating following your recent stay among us.Looking forward to welcoming you again in the future.Warm regards,Guest Relation Manager

10/10 優異

Larry

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
InterContinental Resort Tahiti - excellent
Excellent staff and everything was clean and tidy
於 2023 年 12 月住了 2 晚
yams 於 2024年2月21日的回應
Dear Larry,'Ia Ora Na from Tahiti,Thank you for sharing your amazing feedback on Hotels.com channel.Our team works hard to ensure that each guest has a comfortable and memorable stay, and we are pleased to hear that we were successful in doing so for you.We look forward to the opportunity of accommodating you again in the future.Yours truly,Guest Relation Manager

10/10 優異

Kara

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect stay for our honeymoon over the Christmas holiday. I highly recommend the buffet breakfast, especially on Christmas morning, and the Polynesian dance show. We loved our over-water bungalow, and the pool time and swim up bars were perfect for a relaxing getaway.
於 2023 年 12 月住了 3 晚
yams 於 2023年12月27日的回應
Dear Kara,'Ia Ora Na from Tahiti,What a great pleasure to read your perfect staycation at InterContinental Tahiti Resort & Spa.Thank you for choosing our resort for your married couple's first holiday.We await with enthusiasm to welcome you for your future anniversaries.With warmest and kindest regards,Guest Relation Manager

10/10 優異

Matthew

讚好:整潔度、職員與服務、設施服務和住宿狀況
Property and rooms are amazing, nature displays fantastic
於 2023 年 12 月住了 1 晚
yams 於 2023年12月26日的回應
Dear Matthew,Greetings from Tahiti,Thank you for your nice feedback following your recent stay with us.Delighted the property, rooms and natural displays did add to your enjoyment.We hope to have the pleasure to welcome you back again in the future.Sincerely,Guest Relation Manager

10/10 優異

Hui

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
yams 於 2023年12月26日的回應
Dear Hui,Greetings from Tahiti,Thank you for your excellent rating following your recent stay with us.We hope to have the opportunity of accommodating your future travel needs.Warm regards,Guest Relation Manager