鳥瞰角度

布加拉亞島溫泉度假村的評價

5 out of 5
布加拉亞島溫泉度假村
Polish Bay, Gaya Island, Tunku Abdul Rahman Park, Gaya Island, Sabah

評價

8.6

優異

10 分評分,優異;158 則評價中有 88 則" "
8 分評分,不錯;158 則評價中有 42 則" "
6 分評分,一般;158 則評價中有 18 則" "
4 分評分,欠佳;158 則評價中有 6 則" "
2 分評分,很差;158 則評價中有 4 則" "

8.6/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

WEN KUANG

於 2023 年 3 月住了 1 晚

10/10 優異

Shin i

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
世外桃源 與世無爭 整個讓人很放鬆 浮潛、划船都是免費的 早餐選擇很多樣(別忘了要用點餐的)
主臥
側邊兒童遊戲房
於 2020 年 1 月住了 2 晚

10/10 優異

William (香港)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
虽然说酒店在岛上来回不是很方便,但是胜在幽静和舒适,纯天然沙滩真的很美也很适合浮潜。带宝宝来的话娱乐项目不多,可以考虑增加
於 2019 年 12 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
環境非常之舒服,安靜乾淨舒適,接近大自然,又近沙灘可以游水,食物一流,服務非常之好。海灘水質乾淨。令人非常之放鬆嘅渡假屋
於 2019 年 12 月住了 2 晚

2/10 很差

真實旅客

於 2019 年 8 月住了 4 晚

6/10 一般

hiu pan

於 2019 年 6 月住了 1 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
環境舒適的好飯店
於 2018 年 9 月住了 1 晚

6/10 一般

CHEUK MING (HONGKONG)

不滿:整潔度、住宿狀況和客房舒適度
物非所值
渡假村收唔到網絡,酒店沒有提供免費wifi,要租用wifi蛋但接收非常差,俾錢又得唔到應有的網絡,因為獨立在島上,所以要在其餐廳吃飯,但餐廳出品的食物又貴又難食,早餐的沙律菜擺在枱上很多細飛蟲飛在上面但酒店沒有做好處理,入住時的床單有血漬同頭髮,當check-out 時問可否俾支水都唔可以,但當時氣溫高達32度,仲要搭40分鐘船出市區,非常差的渡假村!
於 2018 年 3 月住了 3 晚

8/10 不錯

Jin Fu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
東西難吃又貴
於 2017 年 12 月住了 2 晚

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
喜忧参半的旅途
和小伙伴去度假,定了2个套房,4个房间,因为一个小伙伴突然不能去,房间订多了,想改房型,网站说让我们跟酒店联系,同意改就可以;联系酒店,酒店说让我们联系订房网站,后来太麻烦,只能作罢,房费1000多。度假村是在一个岛上的海湾里,所以看不到日出和日落,很失望;度假村有点偏僻,上岛后手机就是无服务状态,中国移动到时还有信号,本土移动就over了,岛上wifi比较差,根本属于无用状态,上岛有固定班船,错过了就得出钱,离店时间只有早上9点说是免费的,下午出岛就要付50马币一个人,这样第二天基本没玩,比较坑;度假村的游乐设施比较少,只有浮潜和皮划艇,因为我们是下午4点去浮潜的,涨潮了,浪很大,水有点浑浊;度假村在热带,随处可见野生动物,房间壁虎什么的都有,同行小伙伴还看到了小野猪,有点吓人;岛上吃的很少,只有度假村里一个西餐厅和一个中餐厅,价钱偏贵,实物一般;接下来说说最不能忍受的,上岛前,工作人员提示我们岛上没了ATM,让我们带够足额马币,然后特意去取了2000多的马币,结果上岛后发现根本没地方消费,吃饭也是到离岛后统一结算,最后,我们那2000的马币就这样不翼而飞了,房间的门不太好关,长时间出去,我们都会锁门,到的那天锁门了都没事,结果第二天离岛结算的发现钱包里的钱不见了,钱包还在,找遍所有行李,都不见踪影,联系工作人员,交涉了3小时,最后的结论是让我们报警,但是他们只是配合调查,不会负责,因为在大马,作为外国人,只能作罢,自认自己倒霉,还耽误了我们一天的行程。但有一天,整个酒店出了餐厅有cctv,其他地方包括道理没有一台CCTV,这样游客的人身安全,财产安全根本得不到保障,所以,不建议这家酒店,花了钱也并不愉快。

10/10 優異

Angela (SHANGHAI)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很不错的体验
环境优美,员工亲切,即使是春节假期也很清静,住了两天都没有离岛,餐厅的餐食也挺不错,并不十分昂贵,分量十足,味道也过得去。本来定的两卧室别墅,抵达GAYA岛后,酒店表示房间出了问题,帮我换成了2间泳池别墅,也很不错,就是没看到猴子和山猪,有点小遗憾。

8/10 不錯

Hiu Wai (香港)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
放鬆relax好地方
一去到碼頭,工作人員就很準確說出我的名字,我想是那天只有我一個check in 吧,到搭乘快艇只有我和我的朋友,感覺好像包了船一樣,到達島後,工作人員給了杯透心涼的飲品後,就駕駛高爾夫球車帶我們遊覽一下整個渡假村,到處都開滿花,很漂亮,我們住下的這一天,見到的住客很少,很寧靜,很放鬆。整間渡假村員工態度很好,餐廳水準不錯有點小貴但可以接受,反而spa的價錢貴但按摩手勢不算很好,不太建議做。

10/10 優異

Runwild

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

yeung (香港)

讚好:職員與服務
不滿:客房舒適度
接駁船班次
接駁船班次太少,非常不便,不值得再去

8/10 不錯

吕先生 (深圳)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
设施和服务不错
很不错的度假酒店,员工友善服务及时。背山面海,稍显不足之处是海湾朝向东北,无法看到日出和日落,住宿时刚好有红潮,海水水质较差。

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

alice (shanghai)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
一流的服务,很舒适
酒店很好,房间很舒适,服务也很好,喜欢,推荐大家去可以选择

8/10 不錯

WINGWING (香港)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
景觀一流,但性價比低
酒店位於加雅島上,景觀一流,海灘沙很幼,海天一色,泳池景絕佳。酒店很多設施都免費,就算位置偏遠,都唔會悶。可惜,食物真的不太OK,五星級的酒店,食物如此一般,令我很失望。我住的是Hill Villar, 全間房都身處森林之中,很好feel,但由於完全不會有陽光,濕氣很重,減低了住在裡面的舒適度。

8/10 不錯

eleven (上海)

讚好:職員與服務、住宿狀況和客房舒適度
很安静,服务很好,但卫生间有点味道
很安静的一个地方,人比较少,可能见到的服务员比游客还多。原生态环境保持的不错,房间内的卫生间有些问题,有点味道,淋浴房下水道容易被堵,服务人员有时清洁的不够干净。总体不错,休闲的好地方

8/10 不錯

Angel Chan (Hong Kong)

讚好:整潔度、住宿狀況和客房舒適度
Eco Friendly Hotel
The hotel is located in Gaya Island - the biggest island near kota kinubalu city.15mins boat travel. The environment is great and relaxing. We've seen hornbills, Wildboars, monitor lizards and many fishes in the resort !!! You would like it if you love wildlife!! There also provide complimentary jungle walk, canopy walk, zip-line which you can get closer to the wildlife. The staff are very nice and caring One down side is the water supply is not stable, we haven't got hot water on our first day...

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很舒適的酒店
這間酒店實在太令人回味了!除了職員熱情的招呼外,環境也是一絕的!

10/10 優異

shadow

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
島上風景最佳的度假村
因為回程有經過gaya eco跟另外一間2012新開的度假村.很慶幸我們選擇了大紅花.因為另外兩家就在海灣對面.風景比較被影響.大紅花非常美麗.建議至少住兩天才不會覺得倉促

6/10 一般

真實旅客

讚好:職員與服務
不滿:整潔度和住宿狀況
Not too good for the money I have paid
Wifi has problem. A/C is leaking water. The bed is not clean.

8/10 不錯

真實旅客

讚好:職員與服務和住宿狀況
Shuttle ferry always delay , Less choise breakfast , European guests are treated more friendly than Asian .

8/10 不錯

金光閃閃

讚好:職員與服務和客房舒適度
是個親切服務且零商業化的可愛休閒渡假飯店
整體來說還不錯,隨時都有熱情的人,招呼我們,無論是在泳池湖畔邊,提供小BB畫筆,或是貼心的免費肩頸按摩服務,甚至是每天都有提供開床服務送小點心來房間,讓我們能悠閒的在渡村裡,如貴賓般對待,完全部會有商業化的叫賣或是計較不願意提供更好的服務。 美中不足的是,往返VILLA的車次人員太少,往往需要離開或回VILLA都需等待較久的時間,進而影響我們無法自己掌控吃飯或其他行程的時間,加上飯店內之聯繫系統不互通不太順暢,資訊沒有互通,本來聯絡好的事情,往往需要再次確認,影響了專業及品質。 位置因為屬比較遠,遇到風浪較大時,讓有帶小孩及老人家的我們心生恐懼。但天氣好時,真的是世外桃源,很不錯!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店综合评价还是不错的,只是在交通方面,比如说到达机场后有专门的酒店接送车负责接待。另外希望酒店内部房间之间的电话不需要收费,这个太不合理了。BBQ收档的时间有些早,不到十点就全部打烊。

10/10 優異

MASATO

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚

10/10 優異

KATO

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My stay at this hotel was rejuvenating. The soothing sound of the sea, the breathtaking natural surroundings, and the courteous staff all contributed to a delightful experience.
於 2024 年 5 月住了 1 晚

10/10 優異

Binhao

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
fantastic stay in the island
it is a wonderful trip, we have a very good time during the stay, the sea is beautiful, the room is nice, all staff are so friendly and nice.
於 2023 年 12 月住了 2 晚

10/10 優異

Johanna

於 2023 年 11 月住了 3 晚

10/10 優異

Ha Sook

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
평화롭고 아름다운 해변과 깨끗한 물, 애머랄드빛 바다
於 2023 年 9 月住了 2 晚

4/10 欠佳

Timothy

於 2023 年 8 月住了 3 晚

10/10 優異

Michela

讚好:整潔度、職員與服務和住宿狀況
Wonderful
於 2023 年 8 月住了 4 晚

10/10 優異

Elisa

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ha sido una de los mejores alojamientos en los que he estado. El personal es muy atento, tienes todo tipo de comodidades, el sitio es precioso y tienes la posibilidad de hacer muchas actividades. Totalmente recomendable!
於 2023 年 8 月住了 2 晚

10/10 優異

Ferenc Bence

伴侶同遊
讚好:職員與服務和住宿狀況
If there is one thing to highlight about Bunga Raya, that's the staff: they were all really well trained, helpful and friendly - from this perspective, one of the best experiences we ever had. The ladies at the massage were also really good. We liked breakfast a lot: great variety and quantity, I would especially recommend Tuaran mee. The house reef has probably seen better days (condition of the corals), but you can see a lot of small fish, clownfish, rays and if you are lucky, even a green turtle. We were also told that leatherbacks frequent the area if you visit at the right time. There were two things that we did not like: the cocktails have really little alcohol and the beach is quite dirty (PET bottles and other bigger pieces too). While it's understandable that the property cannot control what's in the water, they could send staff around daily to collect the thrash. We hoped they would do this, but we saw the exact same pieces for several days. At this price / quality level (and with so many people employed there), we could not understand why they would not do this.

2/10 很差

TAN

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
No word could be described for such a terrifying ways of handling for no- show customers that faced emergency issues. Most probably I’m not dealing with human being that was the only ways I could say. “NO CRITICAL THINKING “
於 2023 年 5 月住了 2 晚

6/10 一般

Sion (London)

伴侶同遊
讚好:職員與服務
不滿:住宿狀況
Has a lot of potential, but needs re-investment to bring back up to 4/5 star standards. Rubbish is a serious issue on the beach & the resort / hotel area needs a deep clean. Staff are lovely.

10/10 優異

Urs

於 2023 年 1 月住了 1 晚

10/10 優異

Wendy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had an amazing time! The staff were incredible, always happy to help and very friendly!
於 2023 年 1 月住了 13 晚

4/10 欠佳

mark

伴侶同遊
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
Der Pool war sehr unsauber. Die Bucht war voller Müll.
於 2023 年 1 月住了 2 晚

8/10 不錯

Kumiko

10/10 優異

Diane

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
An amazing stay at a lovely resort in the rainforest, yet not too far away from KK. The staff are terrific and go out of their way to make you feel welcome at the resort. Thankfully we arrived the week after bad weather, so there was cleanup/fixing in progress, which is understandable. After seeing some of the other report options near KK, we definitely were lucky to get seclusion/privacy and nature in abundance. To mention some memorable staff (and other were also friendly/helpful but I can not recall their names, sorry!): Ellyrika, Cera, Eduardo, and Isaac (jungle guide with excellent English). Laurant, the French resort manager, does an amazing job at welcoming you, checking in regularly to make sure there is nothing you need and leaving personal notes/gifts to make the stay memorable. A big thank you to all at Bungaraya.
於 2022 年 12 月住了 5 晚
Laurent 於 2023年1月10日的回應
Dear Diane, Dear Rogers,Greetings from all of us at Echoresorts!Thank you so much for this very kind and enthusiastic review. I really appreciate that you took some of your time on your road trip to post this outrageous comment based on your experience at the resort. On behalf of the whole team, I wish you a very good continuation in your tour around Borneo. Shall you need any assistance during your road trip please let us know we will be glad to help. Hope to welcome you back at Bungaraya to relax at the end of your drive!

10/10 優異

Per Jorgen

讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful place
於 2022 年 12 月住了 4 晚
Laurent 於 2022年12月28日的回應
Thank you for your concise review. We are glad that you enjoyed your stay at Bungaraya. Wishing you a joyful festive season!

8/10 不錯

Claude

讚好:整潔度、職員與服務和住宿狀況
Très bel endroit, bungalows confortables dans la nature, parfait pour 1 ou 2 jours de détente, mais on tourne vite en ronds....
於 2022 年 11 月住了 3 晚
Laurent 於 2022年11月26日的回應
Heureux de lire que vous avez apprecie nos bungalows et leur environnement. En effet la Nature et sa Faune sont les pricipaux atouts de notre hotel implante au pied d'une foret tropicale encore preservee et a la biodiversite incomparable. Dans un monde ou la montre gere notre journee il devient parfois difficile de se poser. Ainsi pour celui qui prend le temps d'observer, chaque jour peut reserver de nouvelles surprises. Nous faisons en sorte que l'atmosphere soit calme et reposante et a ce titre nous n'offrons que des activites sportives non motorisees. Aussi nous sommes ravis que vous ayez parfaitement profite de ces 2 jours de detente meme si nous offrons un large choix d'activites, principalement nautiques puisque le resort s'etend tout au long d'une belle plage de sable blanc de 1.2km. En plus des sports nautiques nous offrons egalement une marche sur la canopee puisque nous avons au sein de l'hotel quelques ponts suspendus surplombant la baie et offrant un point de vue unique sur l'immensite de la foret. Et pour occuper les plus courageux de nos clients, nous proposons aussi une tyrolienne qui va d'arbre en arbre laissant a chacun le plaisir de se prendre pour Tarzan ou Jane selon le cas!...Mais les activites ne s'arretent pas la et la salle de sport face a l'ocean n'a rien a envier aux salles de sport citadines. Et meme s'il pleut notre equipe de sport a toujours dans sa poche quelques activites a offrir allant du tournoi de ping pong a celui de babyfoot en passant par un apprentissage aux coutumes locales comme apprendre manipuler la sarbacane qu'utilisaient les chasseurs de tete ou apprendre a tisser des creatures etranges avec des feuilles de Padan....Au plaisir de vous revoir

6/10 一般

Alina

伴侶同遊
讚好:職員與服務
不滿:整潔度
The location on the island is amazing so our expectations were very high. But we were quite disappointed. The beach is filled with plastic, old car batteries (around 50placed on the beach) and other trash. And the hotel also throws their trash on the beach and in the water. There is a stretch of around 30meters which the hotel uses as a garbage landfill. They claimed to be environment friendly but they weren’t at all. We also asked about it and didn’t really get a satisfying response.
於 2022 年 8 月住了 3 晚
Laurent 於 2022年9月8日的回應
Thank you for your review. Indeed during your stay you were unlucky to face a storm and a wind change that all a sudden drove to the resort an impressive amount of plastic and rubbish. You might not have seen it but if you read other guests comments, they appreciated our efforts in consistently cleaning those floating objects and certainly not thrown by the resort into the water. Why shall we cut the branch where we are seated???With regards to the old batteries kept (in a restricted area where you should not have entered) at our buggy shack on the jetty at the end of the beach, they were temporary standing to be sent back to the mainland and it was already done since you left.The resort being consistently hit by by waves of plastic rubbishes coming from the ocean, you can be certain that we are very much environment-concerned. We put a lot of effort at MERC (Marine Ecology Research Center) where we have our own biologists working on preservation, including coral replanting and giant clams propagation, but not only. Over the year we keep picking up thousands and thousands of plastic waste to keep the beach as much clean as possible for the benefit and comfort of all our guests. On top of that we will be launching, by the end of this year, an online Educational program that aims to educate young kids in preserving the ocean, and shall you wish, I kindly suggest you take some time and enroll to the program.

10/10 優異

GONZALEZ CONCEPCION

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed 2 nights 3 days and the whole experience was fantastic!! Beautiful beach, incredible location and superb staff. Highly recommend!!
於 2022 年 8 月住了 2 晚
Laurent 於 2022年9月8日的回應
We are glad you enjoyed your stay at the resort and so grateful for having spent some of your time to write a quick comment here. Hope to see you again!

10/10 優異

Susan

於 2022 年 7 月住了 4 晚
Laurent 於 2022年9月8日的回應
Thank you for giving our property the maximum score.We are glad you very much enjoyed your stay with us and we hope to welcome you back in the nearest future!

8/10 不錯

Tudor

讚好:整潔度和職員與服務
於 2022 年 6 月住了 7 晚

8/10 不錯

Kim Yoke

於 2022 年 4 月住了 2 晚