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京華大酒店的評價

4 out of 5
京華大酒店
Rue de Lausanne 41-43, Geneva

評價

8.2

很好

10 分評分，優異；1002 則評價中有 447 則" "
8 分評分，不錯；1002 則評價中有 333 則" "
6 分評分，一般；1002 則評價中有 131 則" "
4 分評分，欠佳；1002 則評價中有 56 則" "
2 分評分，很差；1002 則評價中有 35 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.0/10 

住宿狀況

8.2/10 

環保程度

評價

6/10 一般

Patrick

家人同遊
讚好：職員與服務
於 2024 年 2 月住了 1 晚

8/10 不錯

WING SHAN

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
鄰近車站，方便出入
於 2023 年 10 月住了 1 晚

10/10 優異

Hsiangyi

於 2023 年 9 月住了 2 晚

8/10 不錯

Kwok Ho

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
thanks
room is a bit slightly small
於 2023 年 6 月住了 6 晚

10/10 優異

ZIHHAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Well the location is good and reception is good. Breakfast at the normal level but they didn’t provide me clean towel at my second night. I’ve asked it and housekeeping didn’t take away the wet towel at my sink. The rest is fine.
於 2019 年 9 月住了 2 晚
royal 於 2019年9月30日的回應
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind Regards, Roberta P. Guest Services Manager

8/10 不錯

Dorothy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很方便 距離火車站只需10分鐘路程 附近亦有很多食肆
於 2019 年 8 月住了 1 晚
royal 於 2019年8月6日的回應
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roberta P. Guest Services Manager

6/10 一般

真實旅客

不滿：整潔度
於 2019 年 5 月住了 2 晚
royal 於 2019年5月14日的回應
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Roberta P. Guest Services Manager

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very vintage hotel , staffs are nice , room is quite hot
於 2019 年 4 月住了 1 晚
royal 於 2019年5月14日的回應
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind Regards, Roberta P. Guest Services Manager

10/10 優異

Teqi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
值得推荐！
位置好！交通方便！
於 2019 年 3 月住了 1 晚
royal 於 2019年4月8日的回應
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roberta P. Guest Services Manager

8/10 不錯

真實旅客

於 2019 年 1 月住了 1 晚
royal 於 2019年1月17日的回應
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best Regards, Roberta P. Guest Services Manager

6/10 一般

Rick

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
大堂有很大的味道
於 2018 年 10 月住了 1 晚
royal 於 2018年11月6日的回應
Dear Guest, I would like to thank you for the time you took to post your comment. Knowing you did appreciate your stay represents real value to us. Rest assured that we will forward your comments to the team. We are looking forward to welcoming you on your next stay in Geneva. Kind Regards, Roberta Panfilio Guest Services Manager

8/10 不錯

Pei-Ying

wonderful
房間很大很乾淨 可聽到火車通過聲音
於 2018 年 8 月住了 2 晚
royal 於 2018年10月11日的回應
Dear Guest, Thank you for sharing your comments on your recent stay at the hotel Royal. These are crucial to help us improve on a daily basis. It’s a pleasure to know that you appreciated the size of your room. I am sorry to learn about the train noise. We have checked the windows to prevent the sound from filtering into the room. Please do not hesitate to contact our reservation department when you are back in Geneva. They will make sure to assign you a quieter room. Looking forward to welcoming you personally on your next stay. Kind Regards, Roberta Panfilio Guest Services Manager

6/10 一般

Shih Hao

讚好：整潔度、職員與服務和住宿狀況
交通便利 價格不斐
於 2018 年 8 月住了 2 晚
royal 於 2018年8月29日的回應
Dear Guest, We all would like to thank you for taking the time to share your positive experience with us. As you mentionned, our location is one of our most appreciated features because of the proximity of Cornavin Train Station and public transports. I look forward to welcoming you personally in the near future. Kind regards, Roberta Panfilio Guest Services Manager

8/10 不錯

yanbin

总体还行，位置很好，出行十分方便。就是房间设施有点陈旧，地毯老旧，一楼大堂一直弥漫着一股类似煤油的气味。
於 2018 年 8 月住了 3 晚
royal 於 2018年8月29日的回應
Dear Guest, We thank you for taking some time to share your comments about your recent stay at the Hôtel Royal. As you well observed, our location is one of the most appreciated features because of our proximity with Cornavin Train Station. You also mentioned some field of improvement, in particular in Relationship with the Hotel conditions. We are considering this improvement for the renovation works that will take place. We do sincerely hope that we will have the opportunity to welcome you again to our property in the future. Best Regards, Roberta Panfilio Guest Services Manager

8/10 不錯

CHI HO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
鄰近火車站和巴士站，亦方便一早搭TGV去Paris.
於 2018 年 7 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常棒
飯店整體很漂亮, 櫃台人員很友善, 交通很方便, 房間也很舒適, 價格比伯恩同等級的飯店非常超值
於 2018 年 7 月住了 1 晚
royal 於 2018年9月19日的回應
Dear Guest, On behalf of the team of the Hotel Royal, I thank you for sharing with us your comments of your recent stay. It motivates us all when we meet our Guests’ expectations and we feel rewarded by comments such as yours. We look forward to welcoming you again for your next stay in Geneva! Kind Regards, Roberta Panfilio Guest Services Manager

8/10 不錯

Yuk Tak

讚好：整潔度、職員與服務和客房舒適度
nice hotel
this hotel is not too far from the train ststion, around 5 minus walk, ten miuns to the lake, the room is bit small, otherwise, all fine, staff were nice to us and friendly too, particilarly, a handsome male staff working in the morning of may 14.
於 2018 年 5 月住了 1 晚

8/10 不錯

SIU MING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

Jen-Wei

讚好：整潔度和職員與服務
不滿：客房舒適度
空調很熱
於 2017 年 6 月住了 4 晚

10/10 優異

ALEJANDRINA

家人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
The room was very comfortable, great beds. It was very quiet. The staff is very nice. Its 6 mins walk from the train station, or 1 bus stop away. If you have too use the gym, be prepared to travel back to the 70s. The gym is only a room with very old machines and some very weird dumbells.
於 2024 年 5 月住了 1 晚

10/10 優異

Marco (Palatine)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel with excellent breakfast. Close to the train and metro.
於 2024 年 4 月住了 4 晚

10/10 優異

Jomary

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente estadía Nos encantó la facilidad del tren
於 2024 年 4 月住了 6 晚

8/10 不錯

Lianne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a lovely hotel, very close to the railway station. The room was a great size and comfortable. The staff were excellent.
於 2024 年 4 月住了 3 晚

8/10 不錯

sam

讚好：整潔度、職員與服務和住宿狀況
very nice newly renovated room, bathroom could be better though
於 2024 年 4 月住了 2 晚

4/10 欠佳

Monica (La Mesa)

家人同遊
不滿：設施服務和住宿狀況
An awful experience. Turns out, there is a difference between an Executive room for three & an Executive Suite, though this is unclear on the hotel's website & also at Expedia. When we arrived, after traveling for more than 24 hours, our room was not ready. (It was after check-in time.). They arranged another room, which turned out to be directly across from construction. After we checked in, we heard hammering & drilling. The room was tiny, with the sofa pushed up directly against the bed. No room to maneuver & the TV didn't work. Expedia was unhelpful & told me to go to the lobby; I did, in my slippers. I explained the situation & was told that I had booked a "basic" executive room, not a suite. I asked if the room we had been given was exactly like the one I had booked, because it did not look so from the pictures. Barely functioning, I asked for an upgrade - given this was a VIP booking. Told I would have to pay 65 CHF/night, I burst into tears, a manager was called, and they agreed to 35 CHF/night. At that point, I would have done anything for some sleep. Breakfast was 30 CHF/day/person, & when stores were closed for Easter, I asked for a water at the bar and was charged 9 CHF. For an allegedly 4-star hotel, service was appalling. Housekeeping did a nice job, and some staff were friendly. But overall, an extremely disappointing stay. We often travel internationally & it's been some time since I've had such a terrible time. Would not recommend this hotel.
於 2024 年 3 月住了 5 晚

10/10 優異

Brenda Elizabeth

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente hoyel comodo y cerca d la estacion de trenes. Mi estqncia estuvo excelente
於 2024 年 3 月住了 2 晚

10/10 優異

Anubhav

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean hotel and close to the station. Served a good hotel for a good night stay
於 2024 年 3 月住了 1 晚

10/10 優異

Alessandro (New York)

商務旅客
讚好：整潔度
Very nice welcome upon arrival for a seven night stay. I was pleasantly surprised to find chocolate and wine as a special birthday present in my room . My only advice to the hotel is to remove one piece of furniture given the small room size. I’d come back again.
於 2024 年 3 月住了 7 晚

10/10 優異

Reema

讚好：設施服務
Good staff great location gorgeous room
於 2024 年 3 月住了 1 晚

10/10 優異

Giuseppe

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very professional service, good property in a convenient location. Good value for money. Absolutely recommended.
於 2024 年 3 月住了 3 晚

8/10 不錯

Andrea

家人同遊
讚好：整潔度、職員與服務和設施服務
Comfortable well located hotel but the decor is dated and feels tired. Staff were very nice and helpful
於 2024 年 3 月住了 1 晚

6/10 一般

Antonio

讚好：職員與服務
Nella media
於 2024 年 3 月住了 2 晚

10/10 優異

Svetlana (Brooklyn)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed for 2 nights in a family suite room, which was very spacious. The location of the hotel is great- the tram stops right outside the hotel and gets you to old town in 2 stops. The breakfast was also very good with lots of good options. Highly recommend and would consider staying here again on the next trip.
於 2024 年 2 月住了 2 晚

6/10 一般

Jenny

家人同遊
讚好：整潔度
Helt ok hotell med bra läge
Fräscht men litet rum. Hård säng och temperaturen i rummet var antingen för varm eller för kall. Enkel frukost och inga fönster i matsalen. Hade förväntat mig mer. Trevlig personal. Bra läge nära centralstationen
於 2024 年 2 月住了 1 晚

10/10 優異

Promiss

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚

4/10 欠佳

Maziar

商務旅客
讚好：整潔度和住宿狀況
不滿：職員與服務
I wanted to have a coca cola at the bar. After paying for the drink with my debit card, the young girl there gives me a form to fill in providing all my personal details. She says it is for security. I have no idea what this display was supposed to be. What security issue is involved here? I didn't even charge the coke to the room, but rather paid it on the spot which makes it the more weird. This is just disrespect for guests.
於 2023 年 12 月住了 1 晚

10/10 優異

Stefanie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ein wunderschönes Hotel, mit sehr freundlichem service und einem guten Standort.
於 2024 年 2 月住了 1 晚

10/10 優異

KEVIN PAUL

於 2024 年 1 月住了 4 晚

10/10 優異

PETER

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was well appointed and the staff excellent.
於 2024 年 1 月住了 3 晚

6/10 一般

Daniel

於 2024 年 1 月住了 2 晚

8/10 不錯

Alexandra

多人同遊
讚好：職員與服務、住宿狀況和客房舒適度
Le voiturier adorable L’accueil aussi Mais la porte de la SDB abîmé Pas très propre
於 2024 年 1 月住了 1 晚

10/10 優異

Bard LP

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

Jonathan

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

4/10 欠佳

Fabio

商務旅客
不滿：整潔度和住宿狀況
Sporco e moquette vecchia e tanta puzza Devono ristrutturare
於 2024 年 1 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very Good !
於 2024 年 1 月住了 1 晚

8/10 不錯

Mohammed (Tunis)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I stayed twice in this property. I like it. Very convenient
於 2024 年 1 月住了 3 晚

10/10 優異

Bailo (Atlanta)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and the staff is nice
於 2024 年 1 月住了 1 晚

10/10 優異

Luis (Miami)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚

8/10 不錯

Manuel (Santo Domingo)

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Está muy bien ubicado a una esquina de la estación de tren, pero no es una zona turística
於 2024 年 1 月住了 1 晚

10/10 優異

Erika

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a junior suite with views of Mont Blanc, had a fridge, dining table & bathrobes. The hotel is close to the train station with tram and bus stop right outside. Travel is free around the city when you have checked in so I wouldn’t pay for train from the airport again. The lake is 5 mins walk away and you can get a free water taxi across the lake to the old town. Staff were very friendly. We paid for breakfast as it was NY but there are lots of places to eat / buy food the area.
於 2023 年 12 月住了 3 晚