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薩沃亞大酒店的評價

5 out of 5
薩沃亞大酒店
Via Arsenale Di Terra, 5, Genoa, GE

評價

9.2

卓越

10 分評分，優異；1002 則評價中有 660 則" "
8 分評分，不錯；1002 則評價中有 263 則" "
6 分評分，一般；1002 則評價中有 50 則" "
4 分評分，欠佳；1002 則評價中有 17 則" "
2 分評分，很差；1002 則評價中有 12 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

真實旅客

於 2019 年 10 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊, 商務旅客
讚好：職員與服務、設施服務和住宿狀況
住的地方位置很好周圍環境差一點！早餐很豐富附近好的餐廳不多房間很舒服酒店設備不多沒有明確指示沒有太多其他人入住
於 2019 年 9 月住了 3 晚

8/10 不錯

Pang Yuen

讚好：整潔度、職員與服務和住宿狀況
於 2018 年 2 月住了 1 晚

10/10 優異

suming

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
I was there with my daughter in July 22. This is a very nice hotel, very close to train station. Excellent service, we got an ice bar when arrived in the hot weather. I will definitely come back again.
於 2017 年 7 月住了 1 晚

10/10 優異

TingWen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
回味無窮的經驗，太棒了！
很棒，在火車站旁邊，房間非常舒服，還有附設桑拿與spa⋯⋯不愧是豪華飯店。 我一定會再回去！

10/10 優異

Mo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
2 min walk from railway station, staff is frienly, facilities in the room is the best! bed is comfortable, towel is warm, bath tub is nice too, in general it is very good experience!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
There was some problem with the tap so water was dripping wildly. We asked the receptionists about the spa reservation and were not given any response despite waiting for hours. Great hotel, but service could have been better.

8/10 不錯

Michael

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

8/10 不錯

CHIARA (SAN ZENO NAVIGLIO)

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
camera comoda per una notte. bagno molto spazioso. colazione veramente ottima e con molti prodotti di qualità!
於 2024 年 5 月住了 1 晚

10/10 優異

Rich

This hotel is our favorite in all of Europe. The staff, rooms n restaurants are outstanding
於 2024 年 5 月住了 3 晚

10/10 優異

Hiroko

讚好：整潔度、職員與服務、設施服務和住宿狀況
クラシカルでイタリアらしい素敵なホテルでした。エアコンの音がうるさかったのですが，リクエストしたらすぐ違う部屋に取り替えてくれました。
於 2024 年 5 月住了 3 晚

10/10 優異

James (Lafayette)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful hotel, big clean rooms, convenient location to the train station for day trips to other cities The morning breakfast was fantastic and Sorina took good care of us. Giacomo at the front desk gave us great recommendations for dinner each night and was super helpful. The bar service was something we looked forward to each night . Highly recommend this hotel.
於 2024 年 4 月住了 9 晚

10/10 優異

Terence

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent stay
於 2024 年 4 月住了 1 晚

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Piano bar, because of the piano player was incredible!
於 2024 年 4 月住了 2 晚

10/10 優異

John (New York)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel, very comfortable bedding, great location, 2 minute walk to the train station, 10 minutes walk to the old town and harbor. 15 minutes by taxi to the airport. Very friendly staff, lots of nearby dining options.
於 2024 年 4 月住了 1 晚

10/10 優異

Kevin

Great staff, very friendly!
於 2024 年 3 月住了 1 晚

10/10 優異

James (Philadelphia)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely historic hotel. Staff was exceptional. The Royal Bar with live piano was a highlight. Would definitely recommend.
於 2024 年 3 月住了 1 晚

10/10 優異

Maryanne (Pymble)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were very courteous and helpful. A lovely place to stay in an old world hotel.
於 2024 年 2 月住了 1 晚

10/10 優異

Ulrich

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sehr schönes Hotel in guter Lage.
於 2024 年 2 月住了 2 晚

10/10 優異

YUCK YONG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice
於 2024 年 1 月住了 2 晚

8/10 不錯

YUCK YONG

於 2024 年 1 月住了 1 晚

10/10 優異

Kersti

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Highly recommended
from our room there was a very nice view on the main square in front of the hotel and to the port ( from afar). The service was really nice and the breakfast one of the best we had ever seen. Special thanks to Mounia from the breakfast team. We also made a tour in a spa that was small, but there was enough to do for a one hour slot. There is a lovely bar area with a pianist playing in the evenings.
於 2024 年 1 月住了 1 晚

10/10 優異

Suzanne Del

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel...easy and quick check in. Staff is very polite and helpful. we had a car for the last 4 nights which the hotel staff will valet park which was convenient. Breakfast was phenomenal with a wide variety for all tastes. The bed is very comfortable, firm. The only criticism is the jaccuzzi tub would not hold water even after all efforts with the plug ( which I must say we did not report so did not give them a chance to fix)and the bed sheets are a little rough which if you are a restless sleeper like myself you may find friction burns on your elbows. The location is great for walking to everything in the harbour area and to the older section of the city. The airport bus Volabus and the city hop on/off bus leaves you at the Principe train station which is just 30 meters from the hotel entrance. taxi stands also outside the train station. Overall it was an Excellent hotel in an excellent location
於 2024 年 1 月住了 6 晚

10/10 優異

Pauline A

讚好：設施服務和住宿狀況
Very friendly. Best breakfast buffet. Loved the bathtub
於 2024 年 1 月住了 1 晚

8/10 不錯

Marc

於 2024 年 1 月住了 1 晚

10/10 優異

Arnaldo

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Arnaldo

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

4/10 欠佳

Susannah

不滿：職員與服務和住宿狀況
Not even close to luxury 5-Stars (maybe last century). Right next to main train station so sketchy people around. Cleanliness not up to par. Front desk unable to properly make suggestions or reservations. Not enough staff in breakfast room- have to wait forever for coffee. Whole place smells like chlorine from the 'spa'
於 2023 年 12 月住了 1 晚

8/10 不錯

Henk

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Mooi, net en fijn hotel met goed ontbijt zeker een aanrader
於 2023 年 11 月住了 2 晚

10/10 優異

Marcia

於 2023 年 11 月住了 2 晚

10/10 優異

Jennifer Ann

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a very nice property. The staff was very helpful.
於 2023 年 11 月住了 5 晚

10/10 優異

Rich

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is our third stay at the Grand Savoia. It is one of our most favorite hotels. The staff is very responsive and helped us in many of our needs. The breakfast buffet and the Tralalero Restaurant are outstanding. A real Gem with outstanding food and service.
於 2023 年 10 月住了 2 晚

10/10 優異

Hongjun

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a wonderful experience staying this hotel.
於 2023 年 11 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good choice
Amazing place. One night after cruise. Was able to walk from port (approx 25 min). Lots of restaurants in area. Internet ok but did work. Very nice staff. Central location to train, bus and sightseeing.
於 2023 年 11 月住了 1 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location. Lovely building. Decor a bit dated and ‘tired’. Faded elegance. Bed and pillows very comfortable. Bathroom very nice. Breakfast fabulous. Staff very friendly and helpful but overall too young and inexperienced, not enough initiative. For example I needed an umbrella- not available, which in a five star hotel is disappointing. Also I asked for a set of playing cards, again not available but no one offered to pop across the road to buy me some. When I asked someone to do this, they did, but it should have been spontaneously suggested by them. Also, I specifically booked rooms next to each other, I telephoned before arrival to confirm, but on arrival only one room was ready and despite the girl leaving a note that the room next door was to be ours, we found later that we had been given rooms two apart- not what I had booked. Not what I had been promised. The rooms were fine, but disappointing that simple instructions were not followed. Spa is tiny. A nice bonus, but tiny.
於 2023 年 11 月住了 2 晚

10/10 優異

Mary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

Darine

讚好：整潔度、職員與服務、設施服務和住宿狀況
One of the best hotel experience in italy, and especially in Genoa for one night Friendly reception, well accommodation with Ac, Tv, internet, clean bathrooms and higenic kit, lobby very nice if someone likes the old furniture and design, but seems like new Buffet at breakfast is very wide and delicious Recommended for everyone
於 2023 年 10 月住了 1 晚

6/10 一般

真實旅客

讚好：住宿狀況和客房舒適度
不滿：整潔度
於 2023 年 10 月住了 6 晚

8/10 不錯

Sylvie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hôtel de la Belle époque. Chic et joli
於 2023 年 10 月住了 1 晚

2/10 很差

David (London)

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Very disappointing! Wildly overpriced at £233 a night. The hotel is far from the 5 star haven advertised with dated facilities in need of urgent TLC and lacked any luxurious experience. Firstly there is no one at the door to assist with luggage so had to struggle with our bags upon arrival up the stairs to the lobby. The rooms were tired and in need of much updating. Don't be fooled by the photos. The spa in the basement was filthy, so we left. The roof terrace was sadly lacking, no service during the day just empty tables, the hot tub was shut, and the terrace was completely closed for a private function at night. During our stay the majority of the staff seemed glum, often ignored us, barging past us in the corridors, and on occasion outrageously rude, particularly the restaurant manageress at breakfast who made us feel most unwelcome. No menus were provided at breakfast which we found rather odd as they did offer hot cooked options such as omelettes after asking, but we're told to add our own ingredients from the buffet after cooking. We've had better breakfasts at 3* establishments. The front desk did kindly make dinner reservations for us at a nearly restaurant but that's as far as the 'service' went. Very sad to have experienced such an over hyped and self-exaggerated hotel. We were not asked how our stay was upon checkout. Sad to Say we will not return.
於 2023 年 10 月住了 1 晚

10/10 優異

christia

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
What a grand old hotel. And they for a fee parked my car. Total bliss!
於 2023 年 10 月住了 1 晚

10/10 優異

Deirdre

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property with a very helpful staff. The property is directly across from the train station. Breakfast is fresh and more than adequate.
於 2023 年 10 月住了 1 晚

8/10 不錯

Richard

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel with incredible amenities including a spa, rooftop bar and hot tubs that overlook the city. Hotel is a stone’s throw from the train station and a 10 minute walk from the aquarium. A 800M walk/adventure straight up hill from the hotel gets you to Albertis Castle which is super cool, very quiet and a great find off the beaten path. Overall I did find Genoa a little tired and dirty compared to other Italian cities but still with its own unique charm. p.s. best bread ever, made uniquely the Genoese way.
於 2023 年 10 月住了 2 晚

8/10 不錯

Heather

多人同遊
讚好：整潔度和職員與服務
Disappointed that the terrace was closed for services , rooms are great , restaurants excellent
於 2023 年 10 月住了 3 晚

6/10 一般

Luis

伴侶同遊
讚好：整潔度
不滿：職員與服務
The hotel was okay overall. Some of the staff at the front desk were not friendly at all. Service at the bar was pretty bad. We wanted some ice for our drink and the waiter never came back. We had to go find someone else to get us the ice.
於 2023 年 9 月住了 2 晚

10/10 優異

Daniel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

8/10 不錯

Charlotte

於 2023 年 9 月住了 4 晚

8/10 不錯

Norman

Great lobby and pleasant staff.
於 2023 年 9 月住了 3 晚

10/10 優異

Nima

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful experience. Our room was spacious and comfortable. The staff was exceedingly friendly and helpful.
於 2023 年 9 月住了 1 晚