大堂

格拉斯哥皇冠假日酒店 (IHG 旗下酒店)的評價

4 out of 5

評價

8.6

優異

10 分評分,優異;1001 則評價中有 572 則" "
8 分評分,不錯;1001 則評價中有 241 則" "
6 分評分,一般;1001 則評價中有 96 則" "
4 分評分,欠佳;1001 則評價中有 51 則" "
2 分評分,很差;1001 則評價中有 41 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

4/10 欠佳

Hilary

讚好:職員與服務
不滿:住宿狀況
於 2024 年 5 月住了 1 晚
Angela 於 2024年5月20日的回應
Good Morning HilaryThank you for your Constructive rating. We hope we can look forwardto welcoming you back in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

Andrea (Corwen)

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is in an excellent location for SECC and the reception staff were excellent. The air conditioning is noisy and we couldn’t open a window so became a bit uncomfortable. The bar staff were inconsistent. Some excellent with others poor.
於 2024 年 5 月住了 2 晚
Angela 於 2024年5月16日的回應
Good Afternoon Andrea, thank you for your positive and constructive feedbackWe value all of our Guests comments and use for training and improvementsWe look forward to welcoming you back to Crown Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

Anish

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff at reception , was very welcoming and made me feel at home right from the start, something you dont see these days with the robots at reception !!
於 2024 年 5 月住了 1 晚
Angela 於 2024年5月15日的回應
Good Afternoon Anish, thank you for your positive feedback and excellent rating. Delighted you enjoyed your stay. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

8/10 不錯

Liam

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was good apart from the breakfast being dry or sogy and being charged 2 times for the room
於 2024 年 5 月住了 1 晚
Angela 於 2024年5月14日的回應
Good Afternoon LiamThank you for your positive and constructive feedbackAll of our Guests comments are passed to our Teams for training and improvementsWe do hope we can look forward to welcoming you back to crowne Plaza GlasgowKind RegardsAngela ElliotGuest Relations

10/10 優異

Jordan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was straightforward, convenient and extremely comfortable. All the staff were approachable and allowed us to settle in really well! I would really recommend this place!
於 2024 年 5 月住了 3 晚
Angela 於 2024年5月14日的回應
Good Morning Jordan, thank you for your positive comments and excellent rating. Delighted you enjoyed your stay with us. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

Linda

讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic views and very peaceful sleep check out at noon is a bonus and very quiet and the facilities are great. Best hotel experience yet would highly recommend.
於 2024 年 5 月住了 1 晚
Angela 於 2024年5月10日的回應
Good Morning Linda, thank you for your positive comments and excellent rating. Delighted you enjoyed. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

8/10 不錯

Michael R

家人同遊
Great rooms, great staff , very happy with the hotel the only thing that could be improved is the food , we had wings pizza and onion rings and it was bland . Upgrade the standard of food and it’s a 10/10
於 2024 年 5 月住了 1 晚
Angela 於 2024年5月10日的回應
Good Morning Michael, thank you for your positive and constructive comments. We use all of our comments for training and improvements. We look forward to welcoming you back to Crowne Plaza Glasgow in the near future.Kind RegardAngela ElliotGuest Relations

8/10 不錯

BRIAN

商務旅客
讚好:職員與服務和設施服務
Property looks tried in places Staff in dining room needs hygiene training ,Scott in bar was great but can't say that about the younger members of staff
於 2024 年 5 月住了 1 晚
Angela 於 2024年5月8日的回應
Good Afternoon Brian, thank you for your positive and constructive feedback. All of your comments will be passed over to our Teams for training and improvementsKind RegardsAngela ElliotGuest Relations

2/10 很差

Louise

不滿:職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Angela 於 2024年5月9日的回應
Good Morning LouiseThank you for taking the time to give us a rating. We appreciate you doing thisKind RegardsAngela ElliotGuest Relations

8/10 不錯

LINDA

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Very close to OVO Hydro
於 2024 年 5 月住了 1 晚
Angela 於 2024年5月7日的回應
Good Morning Linda, thank you for your positive feedback. Delighted you enjoyed.We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

8/10 不錯

Leslie

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Angela 於 2024年5月7日的回應
Good Morning Leslie, thank you for your positive rating. Delighted you enjoyed. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

Nicholas

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice location and friendly staff
於 2024 年 4 月住了 1 晚
Angela 於 2024年5月3日的回應
Good Morning NicholasThank you for your positive rating. Delighted you enjoyedWe look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

8/10 不錯

Robyn

讚好:整潔度和職員與服務
Disappointed that the pool etc closed so early .
於 2024 年 4 月住了 1 晚
Angela 於 2024年4月30日的回應
Good Morning RobynThank you for your comments. We value all our Guests taking the time to do thisWe do hope we can welcome you back in the near futureKind RegardsAngela ElliotGuest Relations

6/10 一般

Ian

於 2024 年 4 月住了 2 晚
Angela 於 2024年5月20日的回應
Good Morning IanThank you for your Constructive rating. We hope we can look forwardto welcoming you back in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

alison (Monmouth Junction)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great customer service!! Room was a bit musty though
於 2024 年 4 月住了 2 晚
Reservations Manger 於 2024年4月26日的回應
Good evening Alison,Thank you for rating your stay 5 out of 5.We look forward to welcoming you back the near future.Best wishes,Gillian McIntosh

8/10 不錯

Margaret

讚好:整潔度、職員與服務和設施服務
Great welcome. Friendly and professional at Reception. Room lovely. Disappointed with the upgrade we’d paid for. Last time we had more wine/food in fridge. Also the Lounge on 15th floor was full - no seats to sit and enjoy time, food and drinks. Breakfast in the morning was a challenge- no seats, long queues and food and drink cold by the time we could walk to our seats. Felt like there could have been 2 sides to hot food. I realise there had been an event , and the hotel was very busy, but disappointed to pay so much for inferior service. We enjoyed our stay, but feel it’s important to share this feedback.
於 2024 年 4 月住了 1 晚
Reservations Manger 於 2024年4月26日的回應
Good evening Margaret,Thank you for taking the time to rate your recent stay and provide us with your feedback, this is vital to our continued improvement. Your comments will be shared with the management team to be addressed. Thank you for your kind comments regarding the reception team, I will be delighted to share these with them.Please do not hesitate to contact me directly if I can be of assistance with any future bookings.Hopefully we can welcome you back soon.Best wishes,Gillian McIntosh

10/10 優異

Malcolm

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ideally located for a concert at the OVO Hydro. Comfortable bed and a good shower. Cracking view of the River Clyde from our 9th floor room. Enjoyed the bar, we couldn't get a table in the restaurant for dinner as it was fully booked, no big deal as the bar food is very good. Breakfast was very busy. We were seated in the back room which they used as an overspill area. I suggest you avoid going down around 10 am. Breakfast is buffet style, great selection of hot and cold food on offer. Great tattie scones and haggis! We enjoyed our say and would return.
於 2024 年 4 月住了 1 晚
Reservations Manger 於 2024年4月26日的回應
Good evening Malcom,Thank you for rating your recent stay a 5 out of 5 and taking the time to leave some feedback. Thank you also for your kind comments regarding our food offerings and your understanding over the busy periods.Hopefully we can welcome you back soon.Best wishes,Gillian McIntosh

10/10 優異

Amanda

於 2024 年 4 月住了 1 晚
Angela 於 2024年5月13日的回應
Good Afternoon Amanda, thank you for your positive rating. Delighted you enjoyed. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

Andrew

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Reservations Manger 於 2024年4月26日的回應
Good evening Andrew,Thank you for rating us 5 out of 5.Look forward to welcoming you back soon.Best wishes,Gillian McIntosh

8/10 不錯

Ann

於 2024 年 3 月住了 6 晚
Angela 於 2024年4月11日的回應
Good Afternoon AnnThank you for your positive rating. Delighted you enjoyed your stay. We look forward to welcoming you back to Crowne Plaza GlasgowKind RegardsAngel ElliotGuest Relations

10/10 優異

margaret

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
#
於 2024 年 1 月住了 1 晚
Angela 於 2024年4月8日的回應
Good Afternoon Margaret, thank you for your positive rating. Delighted you enjoyed. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

James

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is situated ideally for anyone attending an event at the SEC or OVOO.
於 2024 年 3 月住了 8 晚
Angela 於 2024年4月4日的回應
Good Afternoon JamesThank you for your positive feedback and excellent rating. Delighted you enjoyed.We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

Hayley

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Angela 於 2024年4月4日的回應
Good Afternoon HayleyThank you for your positive rating. Delighted you enjoyedWe look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

Fiona

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely stay as always
於 2024 年 3 月住了 1 晚
Angela 於 2024年3月25日的回應
Good Afternoon FionaThank you for your positive rating. Delighted you enjoyed your stay. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

8/10 不錯

Sabina

讚好:整潔度、職員與服務和住宿狀況
Suitable for our visit to the Hydro
於 2024 年 3 月住了 2 晚
Angela 於 2024年3月25日的回應
Good Afternoon SabinaThank you for your positive rating. Delighted you enjoyed your stay. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

Jamesdean

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Can’t fault this place that we stay time and time again when going to the Hydro. We did have an issue with our room but the Team sorted it pretty quick for us and was apologetic. Find the breakfast to always be of high quality and ten options varied. The car park that’s joined to the hotel is great and ten views from certain rooms are great. If I had to say one thing to balance the review it would be the Club lounge gets full pretty quick due to size, it was well stocked and they do offer up the Mezz level seating as over spill so not the end of the world.
於 2024 年 3 月住了 1 晚
Angela 於 2024年3月18日的回應
Good Afternoon James, thank you for your positive and constructive feedback. Your comments have now been passed over to our Teams. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

Margaret

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location for the hydro was excellent, the staff are very helpful and friendly, the room was beautiful and the view of the city was excellent (11th floor),would definitely be back and highly recommended
於 2024 年 3 月住了 2 晚
Reservations Manager 於 2024年3月14日的回應
Good afternoon Margaret,Thank you very much for your 5/5 rating.I delighted that we impressed on various levels and thank you for your kind comments regarding our team.We look forward to welcoming you back sometime soon.Best wishes,Gillian McIntosh

10/10 優異

David

伴侶同遊
讚好:設施服務和住宿狀況
Stayed here for an event at the Ovo Hydro. Excellent location, staff friendly and helpful. Nice pool sauna and steam room. Really good breakfast.
於 2024 年 3 月住了 1 晚
Reservations Manager 於 2024年3月12日的回應
Good afternoon David,Thank you very much for taking the time to leave us a review. Glad to see you had such a positive stay with us and that you enjoyed our breakfast and the leisure facilities.Look forward to welcoming you back sometime soon.Best wishes,Gillian McIntosh

8/10 不錯

Callum

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Angela 於 2024年3月6日的回應
Good Morning CallumThank you for your positive rating. Delighted you enjoyed your stay with ourselvesWe look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

8/10 不錯

Leanne

於 2024 年 2 月住了 1 晚
Angela 於 2024年3月25日的回應
Good Afternoon LeanneThank you for your positive rating. Delighted you enjoyed your stay. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

8/10 不錯

Donald

於 2024 年 2 月住了 2 晚
Angela 於 2024年2月28日的回應
Good Afternoon Donald, thank you for your positive rating. Delighted you enjoyed. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

Jade

於 2024 年 2 月住了 1 晚
Angela 於 2024年2月28日的回應
Good Afternoon Jade, thank you for your positive rating. Delighted you enjoyed your stay with usWe look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Angela 於 2024年2月26日的回應
Good Afternoon, thank you for your positive rating. Delighted you enjoyed. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

Susan

於 2024 年 2 月住了 2 晚
Angela 於 2024年2月27日的回應
Good Afternoon SusanDelighted you enjoyed. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

Graham

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely stay
Lovely stay in a river view suite. Very handy for a show at nearby Ovo Hydro. Will definitely return.
於 2024 年 2 月住了 1 晚
Angela 於 2024年2月26日的回應
Good Afternoon GrahamThank you for your positive feedback regarding your recent stay. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

6/10 一般

Charlene

於 2024 年 2 月住了 1 晚
Angela 於 2024年2月26日的回應
Good Afternoon Charlene, thank you for your rating. Hope you enjoyed. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

Joanne

於 2024 年 2 月住了 1 晚
Angela 於 2024年2月26日的回應
Good Afternoon Joanne, thank yo for your positive rating. Delighted you enjoyed. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

8/10 不錯

Tom

於 2024 年 2 月住了 1 晚
Angela 於 2024年2月26日的回應
Good Afternoon Tom, thank you for your positive rating. Delighted you enjoyed your stay with us. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

Sylvi

家人同遊
讚好:職員與服務、住宿狀況和客房舒適度
Excellent location for the SEC/Armadillo
The hotel was perfectly located for the event we attended at the Armadillo. Some aspects of our room was not very clean - a lot of dust on the shelf above the fridge for example. The room service food was cold on arrival
於 2024 年 2 月住了 1 晚
Angela 於 2024年2月22日的回應
Good Morning Sylvi, thank you for your positive and constructive feedback. Your comments are valuable to us and our Teams will be using these for training and improvements within the Hotel. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

Morgan

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent Hotel
My friend and I enjoyed our stay and we had no issues with the room, the facilities or the staff. We were treated with kindness and respect everybstep of the way and had an amazing sleep.
於 2024 年 2 月住了 1 晚
Angela 於 2024年2月23日的回應
Good Morning MorganDelighted you enjoyed your stay with us. We thank you for your kind comments relation to our Staff. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
First impressions count and a 40 minute wait to check in leaves you frustrated from the off. The bar did come along to offer free glasses of wine to those in the queue.
於 2024 年 2 月住了 1 晚
Angela 於 2024年2月21日的回應
Good Morning, thank you for your constructive feedback regarding your recent stay with us. We appreciate all guests comments and use for training and improvementsKind RegardsAngela ElliotGuest Relations

10/10 優異

Douglas

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
We were delighted with our stay, would definitely recommend and without doubt stay again, thanks 👍
於 2024 年 2 月住了 1 晚
Angela 於 2024年2月19日的回應
Good Afternoon Douglas, delighted you enjoyed your stay We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

JENNIFER

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Loved our stay!
Family of 4 in a suite room, couldnt fault staff, any issues were very quickly rectified. Booking the suite also allowed access to club lounge with drinks and snacks included, a lovely touch!
於 2024 年 2 月住了 1 晚
Angela 於 2024年2月19日的回應
Good Afternoon Jennifer, delighted you enjoyed your stay We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

8/10 不錯

George

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Angela 於 2024年2月19日的回應
Good Afternoon George, Thank you for your positive rating. Delighted that you enjoyed. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

8/10 不錯

Mike

於 2024 年 2 月住了 1 晚
Angela 於 2024年2月19日的回應
Good Afternoon Mike, Thank you for your positive rating. Delighted that you enjoyed. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

6/10 一般

Donald

於 2024 年 2 月住了 2 晚
Angela 於 2024年2月13日的回應
Good Afternoon DonaldThank you for your rating. We look forward to welcoming you back to Crowne Plaza GlasgowKind RegardsAngela ElliotGuest Relations

10/10 優異

Nykola

於 2024 年 2 月住了 1 晚
Angela 於 2024年3月21日的回應
Good Afternoon NykolaThank you for taking the time to gave us a ratingDelighted you enjoyed. We look forward to welcoming you back to Crowne Plaza GlasgowKind RegardsAngela ElliotGuest Relations

10/10 優異

Nathan

讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved my time in Scotland everyone was very friendly
於 2024 年 2 月住了 2 晚
Angela 於 2024年2月12日的回應
Good Afternoon Nathan, thank you for your positive rating. Delighted you enjoyed your stay. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela Elliot

8/10 不錯

Laurie

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Angela 於 2024年2月12日的回應
Good Afternoon Laurie, thank you for your positive rating. Delighted you enjoyed your stay. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela ElliotGuest Relations

10/10 優異

Ruth

於 2024 年 2 月住了 1 晚
Angela 於 2024年2月12日的回應
Good Afternoon Ruth, thank you for your positive rating. Delighted you enjoyed your stay. We look forward to welcoming you back to Crowne Plaza Glasgow in the near futureKind RegardsAngela Elliot