住宿景觀
查看供應

拉斯哥中心希爾頓花園酒店的評價

4 out of 5
拉斯哥中心希爾頓花園酒店
Finnieston Quay, Glasgow, Scotland

評價

8.6

優異

10 分評分，優異；1002 則評價中有 502 則" "
8 分評分，不錯；1002 則評價中有 327 則" "
6 分評分，一般；1002 則評價中有 87 則" "
4 分評分，欠佳；1002 則評價中有 46 則" "
2 分評分，很差；1002 則評價中有 40 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Yuxin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 1 晚
Claudia 於 2021年9月3日的回應
Thanks for your feedback! We hope to welcome you back again soon. Kind Regards, Reception Team

6/10 一般

Brian

伴侶同遊
不滿：職員與服務
The lack of staffing was evident as we did not get our room serviced and was unable to get a reply from reception on a few occasions to ask for towels or toiletries.
於 2024 年 5 月住了 2 晚

2/10 很差

Michael (Valley)

不滿：整潔度、職員與服務和住宿狀況
The hotel charged me 70 pounds for a parking ticket I never should have been charged with. Totally unreasonable.
於 2024 年 4 月住了 2 晚

10/10 優異

Stewart

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Kirsty 於 2024年5月25日的回應
Thank you for your great score. We hope to welcome you back again!

10/10 優異

Michelle

讚好：整潔度、職員與服務和住宿狀況
Me and my daughter came to stay at the Hilton for a night and was the best night ever room was lovely and the staff were so helpful threw out our stay the facilities were brilliant esp the gym area.
於 2024 年 4 月住了 1 晚
Kirsty 於 2024年5月9日的回應
Hi Michelle,Thank you so much for your lovely review! Great to see the team exceeded your expectations and gave you a warm welcome.We look forward to welcoming you back.Regards

8/10 不錯

eugene

讚好：整潔度、職員與服務和住宿狀況
My room was cold. Even with the A.C. turned to max heat, no output warm air from unit. No heat source in bathroom. e.g.Heated towel rail would have been effective.
於 2024 年 4 月住了 2 晚
Kirsty 於 2024年5月9日的回應
Hi Eugene,Thank you for your 4 out of 5 review. We are glad you enjoyed your stay.Thank you for letting us know about the AC. I will have my maintenance team to look into this and check if it is working.Regards

10/10 優異

John

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and quiet
於 2024 年 4 月住了 1 晚
Kirsty 於 2024年4月27日的回應
Thank you for taking the time to let us know about your stay. Great to see you enjoyed your time with us and we hope to welcome you back again.Regards,Kirsty

8/10 不錯

barry

家人同遊
讚好：設施服務和住宿狀況
Good service
於 2024 年 4 月住了 1 晚
Kirsty 於 2024年4月27日的回應
Thank you for taking the time to let us know about your stay. Great to see you enjoyed your time with us and we hope to welcome you back again.Regards,Kirsty

10/10 優異

Marsha (Woodstock)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and comfortable. Good view of and walk along river and bridges.
於 2024 年 4 月住了 1 晚
Kirsty 於 2024年4月27日的回應
Thank you for taking the time to let us know about your stay. Great to see you enjoyed your time with us and we hope to welcome you back again.Regards,Kirsty

8/10 不錯

Paul

讚好：整潔度、職員與服務和住宿狀況
Good access for the conference centre
於 2024 年 4 月住了 1 晚
HGI Glasgow 於 2024年4月16日的回應
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 優異

Louise

讚好：整潔度
於 2024 年 4 月住了 1 晚
HGI Glasgow 於 2024年4月12日的回應
Thank you for the review. We are very happy to hear that you had a great stay with us and. We hope to see you back soon. Kind Regards, HGI Team

8/10 不錯

Travers

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 2 晚
Kirsty 於 2024年4月6日的回應
Hi Travers,Thank you for taking the time to leave a review for us. Great to see you enjoyed your time with us and look forward to welcoming you back again.Regards,Kirsty

10/10 優異

Collette

讚好：整潔度、職員與服務和住宿狀況
Staff attentive and available
於 2024 年 3 月住了 1 晚
Kirsty 於 2024年3月26日的回應
Hi Collette,Thank you so much for your 5 out of 5 review!We hope to welcome you back again soon.Regards,Kirsty

4/10 欠佳

John

不滿：職員與服務和住宿狀況
Despite booking in advance I was given a disabled room that I did not require No TV in room which I raised with staff but was not fixed
於 2024 年 3 月住了 1 晚
Sharon 於 2024年3月11日的回應
Hi JohnThank you for your review. I have checked your reservation and it was an accessible room that was booked. The TV is on the wall so I am unsure of why there was no TV in the room when you stayed however I will get this looked into. Warm Regards

10/10 優異

scott

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The rooms could do with a couple of usb ports. Apart from that faultless
於 2024 年 3 月住了 1 晚
Sharon 於 2024年3月11日的回應
Thank You for the lovely Review, I am glad you enjoyed your stay. We look forward to welcoming you back in the future.Warm Regards

8/10 不錯

Jacqueline

伴侶同遊
讚好：整潔度和職員與服務
Hotel is within very convenient walking distance to event venue Hydro. Check-in was quick & efficient. Room location was a little noisy(front facing & 2nd floor) but bearable for 'normal' city centre hotel limits. Limited options for dining within hotel(fully booked)& surrounding area is in need of development of cafe's/bars/eateries.
於 2024 年 2 月住了 1 晚
Sharon 於 2024年3月4日的回應
Thank you for your review. We take all comments on board and learn from them. We hope to welcome you back in the future to HGI Glasgow.Warm Regards

8/10 不錯

Martin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, good facilities and a nice breakfast.
於 2024 年 2 月住了 1 晚
Sharon 於 2024年2月28日的回應
Good MorningThank you for your lovely review. I have taken your comments and passed to the relevant managers. We hope to welcome you back to HGI again in the future. Warmest Regards

4/10 欠佳

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
View of Clyde
Great view of the Clyde. Bathroom tiny. Dinner not great.
於 2024 年 2 月住了 1 晚
Sharon 於 2024年2月28日的回應
Good MorningThank you for your review. I have taken your comments and passed to the relevant managers. We hope to welcome you back to HGI again in the future. Warmest Regards

8/10 不錯

Hayley

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Sharon 於 2024年2月28日的回應
Good MorningThank you for your lovely review. I have taken your comments and passed to the relevant managers. We hope to welcome you back to HGI again in the future. Warmest Regards

10/10 優異

Jennifer

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel and stay. Only suggestion i would make is for the bread to be sliced at breakfaat so every guest is not having to touch the bread.
於 2024 年 2 月住了 1 晚
Sharon 於 2024年2月28日的回應
Good MorningThank you for your lovely review. I have taken your comments and passed to the relevant managers. We hope to welcome you back to HGI again in the future. Warmest Regards

8/10 不錯

Cherise

讚好：整潔度、職員與服務和客房舒適度
於 2024 年 2 月住了 1 晚
Sharon 於 2024年2月28日的回應
Good MorningThank you for your lovely review. I have taken your comments and passed to the relevant managers. We hope to welcome you back to HGI again in the future. Warmest Regards

10/10 優異

Michael

於 2024 年 2 月住了 1 晚
Sharon 於 2024年2月28日的回應
Good MorningThank you for your lovely review. I have taken your comments and passed to the relevant managers. We hope to welcome you back to HGI again in the future. Warmest Regards

10/10 優異

Laura

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a lovely night stay. First thought walking into our room was how clean it smelled, unfortunately this was ruined slightly by the sight of a big red stain on the carpet two steps in. Rolled over in the morning to see a dirty stain on the lamp - maybe something house keeping can look into. Bathroom was clean with a great water pressure shower. Had a good night sleep on a comfy bed with heavenly pillows. The concert we went to at night was within walking distance and if you don't mind walking some more there were lots of shops and bars a little walk along the river. Excellent surroundings for a picturesque Glasgow to walk out to in the morning.
於 2024 年 2 月住了 1 晚
Sharon 於 2024年2月28日的回應
Good MorningThank you for your lovely review. I have taken your comments and passed to the relevant managers. We hope to welcome you back to HGI again in the future. Warmest Regards

8/10 不錯

SEAN

於 2024 年 2 月住了 1 晚
Sharon 於 2024年3月27日的回應
Hi SeanThank you for the great score review. We are glad you enjoyed your stay, We look forward to welcoming you back to HGI Glasgow in the future.Warm RegardsSharon

6/10 一般

Jackie

多人同遊
讚好：整潔度
Still an ok hotel but looking a bit sad (bedroom) since we last stayed pre-Covid.
於 2024 年 2 月住了 2 晚
HGI Glasgow 於 2024年2月12日的回應
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 不錯

Andrea

於 2024 年 1 月住了 1 晚
HGI Glasgow 於 2024年2月12日的回應
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 不錯

Ian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚
HGI Glasgow 於 2024年2月12日的回應
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 優異

Dawn

於 2024 年 2 月住了 1 晚
HGI Glasgow 於 2024年2月12日的回應
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 不錯

Ann

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
HGI Glasgow 於 2024年2月5日的回應
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 優異

SANDRA

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely Hotel that was ideally placed for where we needed to be for our visit. The Drinks were on the Expensive side so be prepared. Great Staff throughout the hotel.
於 2024 年 2 月住了 1 晚
HGI Glasgow 於 2024年2月5日的回應
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 不錯

Colin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
HGI Glasgow 於 2024年1月30日的回應
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 不錯

Cameron

於 2024 年 1 月住了 1 晚
Sharon 於 2024年3月27日的回應
Hi CameronThank you for the great score review. We are glad you enjoyed your stay, We look forward to welcoming you back to HGI Glasgow in the future.Warm RegardsSharon

2/10 很差

Yaser

於 2024 年 1 月住了 2 晚
HGI Glasgow 於 2024年1月30日的回應
Thank you for the review. We are sorry to hear that you did not have a great stay with us. Please do let us know what went wrong so we can rectify these issues. We hope to see you back soon. Kind Regards, HGI Team

10/10 優異

Chris

於 2024 年 1 月住了 2 晚
HGI Glasgow 於 2024年1月30日的回應
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 優異

Aaron

於 2024 年 1 月住了 1 晚
HGI Glasgow 於 2024年1月18日的回應
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 不錯

Regina

於 2024 年 1 月住了 1 晚
HGI Glasgow 於 2024年1月17日的回應
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 優異

PATRICIA

於 2024 年 1 月住了 1 晚
HGI Glasgow 於 2024年1月17日的回應
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 不錯

Roger

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
HGI Glasgow 於 2024年1月17日的回應
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 不錯

Iain

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
HGI Glasgow 於 2024年1月16日的回應
Thank you for the review. We are happy to hear that you had a good stay with us. We hope to see you back soon. Kind Regards, HGI Team

2/10 很差

Darin

於 2023 年 12 月住了 1 晚
HGI Glasgow 於 2024年1月30日的回應
Thank you for the review. We are sorry to hear that you did not have a great stay with us. Please do let us know what went wrong so we can rectify these issues. We hope to see you back soon. Kind Regards, HGI Team

8/10 不錯

GORDON

讚好：住宿狀況
於 2023 年 12 月住了 1 晚
HGI Glasgow 於 2024年1月10日的回應
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

8/10 不錯

william

於 2023 年 12 月住了 1 晚
HGI Glasgow 於 2024年1月5日的回應
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 優異

George

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quick and easy booking. Every thing was convenient for what I was stop over for
於 2023 年 12 月住了 1 晚
HGI Glasgow 於 2023年12月21日的回應
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

10/10 優異

Benjamin

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 5 晚
HGI Glasgow 於 2023年12月20日的回應
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

4/10 欠佳

Brian

不滿：職員與服務和住宿狀況
Unhappy customer
Private function on the day of arrival, therefore restaurant and main bar was closed. Room set up to provide a small menu, tables not numbered, no condiments on tables , staff unsure what arrangements were. Hotel could have emailed clients to forewarn the restaurant was closed. Customer service was poor.
於 2023 年 12 月住了 1 晚
HGI Glasgow 於 2023年12月19日的回應
Thank you for the review. We are sorry to hear that you did not have a great stay with us. We are sorry that your experience here was hindered and we will pass your comments along to the relevant teams. We hope to see you back soon. Kind Regards, HGI Team

4/10 欠佳

Sherry

於 2023 年 12 月住了 2 晚
HGI Glasgow 於 2023年12月19日的回應
Thank you for the review. We are sorry to hear that you did not have a great stay with us. Please do let us know what went wrong so we can make sure this does not happen again. We hope to see you back soon. Kind Regards, HGI Team

4/10 欠佳

Nicholas

讚好：整潔度
不滿：職員與服務
於 2023 年 12 月住了 1 晚
HGI Glasgow 於 2023年12月19日的回應
Thank you for the review. We are sorry to hear that you did not have a great stay with us. Please do let us know what went wrong so we can rectify these issues. We hope to see you back soon. Kind Regards, HGI Team

10/10 優異

Alison

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
unfortunately my friend fell ill and we had to just stay in our room for one of the days however it was actually just fine to simply relax in a very comfortable and peaceful room
於 2023 年 12 月住了 2 晚
HGI Glasgow 於 2023年12月19日的回應
Thank you for the review. We are happy to hear that you had a great stay with us. We hope that your friend is well and has recovered. We hope to see you back soon. Kind Regards, HGI Team

8/10 不錯

A

於 2023 年 12 月住了 1 晚
HGI Glasgow 於 2023年12月19日的回應
Thank you for the review. We are happy to hear that you had a great stay with us. We hope to see you back soon. Kind Regards, HGI Team

6/10 一般

Robert

家人同遊
不滿：住宿狀況
於 2023 年 11 月住了 1 晚
Kirsty 於 2023年12月6日的回應
Hi Robert,Thank you for letting us know about your stay. If there was anything we could have done to improve your stay with us, please let us know.Regards