住宿設施服務

NH 精選格蘭納達維多利亞酒店的評價

4 out of 5
NH 精選格蘭納達維多利亞酒店
Puerta Real, 3, Granada, Granada

評價

9.2

卓越

10 分評分,優異;1000 則評價中有 681 則" "
8 分評分,不錯;1000 則評價中有 250 則" "
6 分評分,一般;1000 則評價中有 41 則" "
4 分評分,欠佳;1000 則評價中有 17 則" "
2 分評分,很差;1000 則評價中有 11 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

WENHSIN

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
great breakfast
於 2023 年 1 月住了 1 晚
RECEPCION 於 2023年2月4日的回應
Dear Wenhsin,Thank you for taking your time and writing us such an wonderful review!We remain at your disposal for anything you may need.Kind regards,

8/10 不錯

Tai-Ling

家人同遊
讚好:整潔度和職員與服務
地點方便,但較吵
住了兩晚 第一晚樓下很吵,直至天亮都在喧嘩 夜班服務人員不太熱忱 其餘皆好
於 2020 年 1 月住了 2 晚
Reception Desk 於 2020年2月11日的回應
Dear user, Thank you very much for the time spent and for your review. We hope to see you in the near future and offer you the best of NH Hotel Group. A warm greeting from Granada.

8/10 不錯

Yu Lam

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚
Reception Desk 於 2020年1月24日的回應
Dear Guest Thank you so much for choosing our hotel in Granada and for give us your feedback. Hoping see you again in Nh Hotel Group, Best regards.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚
LUCIA BERMEJO 於 2019年7月9日的回應
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 優異

Mindy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
喜歡在市中心點,飯店房間乾淨空間很大,安全方面很棒 下次再訪首選,不喜歡的是接近安全門口。開門關很大聲 晚上道10點半還很大聲。立即告訴櫃檯,有改善,覺得服務不錯
於 2019 年 6 月住了 3 晚
Reception Desk 於 2019年7月5日的回應
Dear Guest, We would like to thank you for your stay at the NH Collection Victoria and for your comments received, as well as for the trust you have placed in our chain NH hotels Group Best regards

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 3 月住了 3 晚
Reception Desk 於 2018年4月7日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Fifi (Taiwan )

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location to key spots in Granada
A central spot so easy to connect those key spots in Granada.
於 2018 年 2 月住了 2 晚
Reception Desk 於 2018年4月7日的回應
Dear guest, Thank you very much for your lovely review on Expedia. We are delighted to know that you enjoyed your stay with us in the magical city of Granada. It would be an honor to be able to welcome you again on your next visit to the city. With kind regards,

8/10 不錯

Michael

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice hotel in the middle of things. Friendly staff. Smallish rooms. Expedia advertises the sleeping arrangements incorrectly for some rooms.
於 2024 年 5 月住了 3 晚
RECEPTION 於 2024年5月27日的回應
Dear Michael,Thank you so much for your good and positive review, its a pleasure know about your comments.Hoping see you soon in NH Hotel GroupBest regards.

10/10 優異

John

Great stay but would appreciate security safe in room…
於 2024 年 5 月住了 2 晚
RECEPTION 於 2024年5月27日的回應
Dear John,Thank you so much for your review and on the other hand, sorry for the inconveniences about the security safe in the room. Will will work in order to improve what we can. Hoping see you, kind regards.

10/10 優異

Robert

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Excellent location, friendly staff
於 2024 年 5 月住了 1 晚
RECEPTION 於 2024年5月27日的回應
Dear Robert,Thank you for the good punctuation and for the comments.Best regards.

8/10 不錯

Stephen

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This a city centre hotel in a traditional building in a busy location very close to the main shopping area. The inside was more modern and but had been nicely converted. Getting to by car was a challenge as it sits within a restricted zone. Follow yellow signs for the Victoria public car park as there appears to only one way in through semi pedestrian streets. It would have been helpful to know this beforehand but the hotel published information on this was poor. In fact the traffic restrictions don’t apply to guests and the hotel passes your car registration number on to the police to avoid a fine, again would have been useful to know! The rooms were good, clean, and well equipped. We had a large room with an inner balcony and had hoped for a city view. This turned out to be blessing as there was a festival when we were there and the streets were crowded and noisy. The breakfast area was large in an enclosed courtyard and the breakfast was excellent with a wide choice. The staff were welcoming and friendly. If you are going to the Alhambra which is fantastic and thoroughly deserves its World heritage status, take a taxi up as it is a very steep climb and 20-30 mins walk (hailed from the street) about 7€ and walk back. Alternatively there is a good dedicated bus service from the city centre.
於 2024 年 5 月住了 2 晚
RECEPTION 於 2024年5月15日的回應
Dear Stephen,We greatly appreciate your wonderful comment about our hotel and our personal staff. We would be delighted to see you here again. Thank you so much. Best wishes. Team NH Collection Victoria.

6/10 一般

Danielle

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice hotel, good service and location however the mattress is very hard and stiff. Because of this our sleep was very uncomfortable.
於 2024 年 4 月住了 2 晚
RECEPTION 於 2024年5月2日的回應
Dear Danielle,Thank you so much for taking a few minutes of your time to share your impression about your recent stay with us to the rest of the Expedia users.We are sorry that your stay was not what you expected due to the mattress incident.Best regards

4/10 欠佳

Younjoo (Dix Hills)

家人同遊
讚好:住宿狀況
不滿:職員與服務
We booked a supreme XL room. It clearly states on the site an extra bed can fit and it comes with a balcony/terrace, robes, slippers. The room we were given was barely able to squeeze in the extra bed there was no balcony or terrace and no robes or slippers. Spoke to manager who told us the room is what it is and it’s a large window not a balcony. Strangely enough room next door we were able to take a peak it was definitely larger. Managers basically don’t have an answer really disappointing. Would avoid as it seems bait and switch.
於 2024 年 4 月住了 1 晚
Comentario de la recepción del hotel 於 2024年5月6日的回應
Sorry for the inconvenience, we take note of your rating to improve the conditions of our website so that it does not cause confusion again regarding the shape of the room. Again, we are sorry that the answer was not exactly correct.

10/10 優異

Samanta

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 4 月住了 2 晚
RECEPTION 於 2024年4月22日的回應
Dear Samanta,Thanks for sharing your opinion about your recent stay at the hotel.Best regards

10/10 優異

david

Great area. Staff nice. Comfortable stay
於 2024 年 4 月住了 2 晚
RECEPTION 於 2024年4月22日的回應
Dear David,thanks for sharing your opinion about your recent stay at the hotel.Best regards

10/10 優異

deepak

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
RECEPTION 於 2024年4月19日的回應
Dear guest,Thank you very much for your valuable evaluation. We hope to see you here again and offer you a great service.Best regards

10/10 優異

Eugenio

於 2024 年 4 月住了 3 晚
RECEPCIÓN 於 2024年5月6日的回應
Estimado Eugenio,Gracias por valorarnos con la máxima puntuación a través de Expedia.Saludos

10/10 優異

jessica

於 2024 年 4 月住了 2 晚
RECEPCIÓN 於 2024年5月6日的回應
Estimada Jessica,Gracias por valorarnos con la máxima puntuación a través de Expedia.Saludos de todo el equipo

10/10 優異

Blanca

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelent
於 2024 年 3 月住了 2 晚
RECEPTION 於 2024年4月14日的回應
Dear Blanca,First of all, let me show you our sincere gratitude for taking the time in sending us your review through ExpediaHoping to welcome you for your next stay with us in Granada.Receive our best regards

10/10 優異

Jennifer

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fabulous stay. Location was great. Everything was easily accessible on foot. Would highly recommend
於 2024 年 4 月住了 2 晚
RECEPTION 於 2024年4月14日的回應
Dear Jennifer,Thank you for taking the time to share your recent experience through Expedia.comWe appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future

10/10 優異

Denis

伴侶同遊
讚好:整潔度、職員與服務和設施服務
L’hôtel nécessiterait un rafraîchissement. Chambre un peu vieillotte. Déjeuner exceptionnelle. Difficulté pour l’arrivée en voiture aucun debarquadere et le parking est bien cachée pour les non-initiés
於 2024 年 4 月住了 1 晚
RECEPTION 於 2024年4月19日的回應
Dear Denis,Thank you for choosing NH Collection Victoria during your recent visit to Granada and for taking the time to share your feedback with us.We hope to welcome you back soon.Best Regards

10/10 優異

Rosa

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff went above and beyond to provide a room with great views and with early check in. Great location in the heart of Granada.
於 2024 年 4 月住了 1 晚
RECEPTION 於 2024年4月14日的回應
Dear guest,Thank you so much for your kinds words and your good puntuation, I am glad to hear that everything was perfect during your stay. We hope to see you soon.Best regards.

10/10 優異

Chun Wa

於 2024 年 3 月住了 1 晚
RECEPTION 於 2024年5月2日的回應
Dear Chun Wa,Thanks for sharing your opinion.Best regards

8/10 不錯

CONNIE (Miami)

於 2024 年 3 月住了 3 晚
RECEPTION 於 2024年4月19日的回應
Dear Connie, We appreciate your rating to continue offering the best service to our customers. Greetings from the NH Collection Victoria team

10/10 優異

Michael

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Accommodated us leaving our bags there after check out to go to the Alhambra. Breakfast was excellent as well. Highly recommend
於 2024 年 3 月住了 1 晚
RECEPTION 於 2024年3月28日的回應
Dear Michael,Thanks for your fantastic review about your recent stay with us.Hoping see you soonBest regards

10/10 優異

ELVIRA

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
City center. Nice staff.
於 2024 年 3 月住了 2 晚
RECEPTION 於 2024年3月15日的回應
Dear Elvira,Thanks for sharing your opinion about your recent stay.Best regards

10/10 優異

Maricela

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel with great parking and very clean
於 2024 年 3 月住了 2 晚
RECEPTION 於 2024年3月20日的回應
Dear Maricela,Thanks for sharing your opinion about your recent stay at the hotelBest regards

10/10 優異

Lam

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy walkable to all majors attractions
於 2024 年 3 月住了 2 晚
RECEPTION 於 2024年3月11日的回應
Dear Lam,Thanks for sharing your opinion about your recent stay.We hope you come back again.Best regards

10/10 優異

Loyd Anthony

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service in a superb location, thank you.
於 2024 年 2 月住了 5 晚
RECEPTION 於 2024年2月29日的回應
Dear Loyd Anthony,Thanks for sharing your experience with Expedia Community. It is a pleasure that you have enjoyed your stay at the hotel.Hoping see you soon.

10/10 優異

Joaquin

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Muy buena estancia.
Genial, desde la hubicación hasta la amabilidad.
於 2024 年 2 月住了 4 晚
RECEPCION 於 2024年2月29日的回應
Estimado Joaquin,Gracias por valorar su estancia con nosotros con la mejor puntuación posible.Es un placer saber que todo ha sido de su agrado.Esperamos recibirle de nuevo muy pronto.Saludos

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
RECEPCION 於 2024年2月29日的回應
Estimado cliente,Gracias por valorarnos con la mejor puntuación.Saludos

2/10 很差

Kimmo

讚好:整潔度和職員與服務
不滿:客房舒適度
Better to avoid if you appreciate good night sleep
Terrible noice during night because night club visitors screaming on th streets next to hotel
於 2024 年 2 月住了 2 晚
RECEPTION 於 2024年3月3日的回應
Dear Kimmo,Thank you so much for your good review and on the other hand, sorry for the inconveniences about the room and the noise. Will will work in order to improve what we can. Hoping see you, kind regards.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
아주 좋았습니다
깨끗하고 편안합니다. 무엇보다 조식이 완전 맛있음.
於 2024 年 2 月住了 1 晚
RECEPTION 於 2024年2月29日的回應
Dear guest,Thanks for sharing your opinion about your recent stay with us.Best regards

10/10 優異

André

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Wifi très médiocre
於 2024 年 2 月住了 2 晚
RECEPTION 於 2024年3月3日的回應
Dear André,Thank you so much for your opinion.Best regards

6/10 一般

Sofia

於 2024 年 2 月住了 4 晚
RECEPCION 於 2024年3月21日的回應
Estimada Sofía,Gracias por valorar su ultima estancia con nosotros.Saludos

10/10 優異

NilaJoy

於 2024 年 1 月住了 3 晚
RECEPTION 於 2024年2月7日的回應
Dear NilaJoy,Thanks for you excellent punctuation.Best regards

10/10 優異

Seong Tahk

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
레스토랑이 훌륭합니다. 다양한 차 종류, 주문 오믈렛, 주문 Fried egg를 제공하고 모든 재료가 신선하고 건강식입니다.
於 2024 年 1 月住了 2 晚
RECEPTION 於 2024年2月7日的回應
Dear Seong, Thank you very much for your positive review of our hotel.hoping see you soon.Best regards

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
RECEPCION 於 2024年2月7日的回應
Estimado cliente,Gracias por valorar su estancia en el hotel con la máxima puntuación.Saludos

10/10 優異

Hector

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
RECEPCION 於 2024年1月14日的回應
Estimado Hector,Gracias por valorarnos con la máxima puntuación.Esperamos recibirle en otra ocasión.Saludos

10/10 優異

Francisco

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay. Very easy from Metro-Train station. Walkable. Accesible. Great room. Close to everything. Great experience I will return and recommend
於 2024 年 1 月住了 2 晚
RECEPTION 於 2024年1月14日的回應
Dear Francisco,Thank you so much for your kinds words and your good punctuation, I am glad to hear that everything was perfect during your stay. We hope to see you soon.Best regards.

10/10 優異

Jin Ho

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
RECEPTION 於 2024年1月10日的回應
Dear Jin Ho ,Thank you for sharing your punctuation about your recent stay at the hotelBest regards

10/10 優異

Alvaro

於 2023 年 12 月住了 2 晚
RECEPCION 於 2024年1月10日的回應
Estimado Álvaro ,Gracias por compartir su puntuación sobre su reciente estancia en el hotel.Atentamente

10/10 優異

Yikang

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
RECEPTION 於 2024年1月10日的回應
Dear Yikang ,Thank you for sharing your punctuation about your recent stay at the hotelBest regards

10/10 優異

mahlojian fard

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel, nice location, friendly staff,
於 2023 年 12 月住了 1 晚
RECEPTION 於 2024年2月7日的回應
Dear Mahlojian,Thank you for choosing NH Collection Victoria during your recent visit to Granada and for taking the time to share your opinion.Best regards

10/10 優異

Michael (Toronto)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The hotel is perfectly located - walkable to any attraction/shopping/dining. The only issue i had is to find a parking garage - I was expecting to see it at the entrance to the hotel - in fact it was on a parallel street (1 San Anton) without a direct access from the hotel entrance. It took me some time to find it after asking a cab driver. My advice is to add a note to the property details indicating the parking address onsite
於 2023 年 12 月住了 2 晚
NACHO GARCIA 於 2023年12月27日的回應
We would like to thank you for the time you took to complete the Customer Satisfaction Survey referring to your stay at the NH Collection Victoria and for your comments received, as well as for the trust you have placed in our chain NH hotels GroupWe are grateful for your comments as it does allow us to improve on the services offered, We hope,to welcome you back to our hotel in the near future and we remain at your entire disposal.Best Regards

10/10 優異

Marco

於 2023 年 12 月住了 1 晚
RECEPCION 於 2024年1月10日的回應
Estimado Marco ,Gracias por compartir su puntuación sobre su reciente estancia en el hotel.Atentamente

10/10 優異

DIANE

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel, perfectly located. Staff and amenities were lovely.
於 2023 年 12 月住了 1 晚
Comentario de la recepción del hotel 於 2023年12月22日的回應
Dear Diane, Thanks for sharing your opinion with Expedia We are delighted that you have enjoyed your stay at our hotel. Hoping see you soon. Best regards NH Collection Victoria Team

10/10 優異

Alejandro

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
RECEPCION 於 2024年1月10日的回應
Estimado Alejandro ,Gracias por compartir su puntuación sobre su reciente estancia en el hotel.Atentamente

10/10 優異

Patti

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome location! We didn’t get the breakfast, but there are tons of places right there. Try Don Croissant across the street!
NACHO GARCIA 於 2024年2月12日的回應
Dear Patti.Thank you for your comments.Best Regards.

10/10 優異

Juan Eduardo

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente
Perfecta localizacion, más céntrico imposible.Calidad de alojamiento y servicio excelente.Vilveremos
於 2023 年 12 月住了 1 晚
Comentario de la recepción del hotel 於 2023年12月22日的回應
Muchas gracias por dedicar unos minutos para valorar su estancia. Nos alegramos que todo haya sido de su agrado. Esperamos verle pronto.