The shuttle service is good, people friendly, and very nice stay. I love it.
Yu-Shih
於 2018 年 10 月住了 1 晚
10/10 優異
Rosa
2024年5月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and well maintaned. I enjoyed my stay here.
Rosa
於 2024 年 5 月住了 1 晚
10/10 優異
Mary
家人同遊
2024年5月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fast check in, pool was clean, it was quite
Mary
於 2024 年 5 月住了 1 晚
2/10 很差
Tony
2024年5月24日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I never stayed there because after reserving a room online, the hotel was completely booked for the night and after contacting Expedia.com and the hotel they refuse to refund my money.
Tony
於 2024 年 5 月住了 1 晚
6/10 一般
Rebecca
家人同遊
2024年5月23日
不滿:職員與服務
Night time staff friendly at check in. Bed were comfortable. Breakfast was ok but location was a little hard to find.
Down fall: went to grab a coffee cup in the room and there was dead roach in the cup. At least it was dead. I did inform the staff at check ouy about it and they may need to change the cups.
Then other issue we had start but luggage and stuff in the car to leave but had items still in the room, cleaning people saw we were loading uo. I told the staff we are not checking as of yet. I will be a sometime before we check out. It was on about 8:30ish in the morning and check is at 11:00. After telling the cleaning staff we will be a while and saw the room we came out off, they still keep knocking on the room asking if we were leaving and when. I found that to ignoring and rude. It was they were rushing us out the door. I would have understood if it was closer to 11 or we had given the hotel problems but it wasn't. Also it was Saturday morning. I don't know about most people but I like to sleep in on Saturdays. The only reason I didn't is because we had a long drive ahead of us.
The hotel is a little dated and could use a little face lift.
Rebecca
於 2024 年 5 月住了 1 晚
2/10 很差
Niki
多人同遊
2024年5月18日
不滿:整潔度、職員與服務和住宿狀況
They have bed bugs. Stayed in 156 last night. Hotel management was rude and immediately denied this, they made no efforts to rectify the situation or even look into it. Would not even give us a refund. They said we could have requested a different room…. Why would we want another room when we now know there is a bedbug infestation here?!
Niki
於 2024 年 5 月住了 1 晚
6/10 一般
Erica
2024年5月17日
不滿:整潔度
Erica
於 2024 年 5 月住了 1 晚
8/10 不錯
Andrew Dean
伴侶同遊
2024年5月14日
讚好:整潔度
不滿:設施服務
Booked stand room through Expedia but then hotel called and said I’d have to cancel my reservation because the room was no longer available and get refund within 7-10 days. If they didn’t have the room they shouldn’t have taken my money in the first place. Expedia rectified the problem and I wound up in a king suite for the same price. Suite was acceptable, furniture was falling apart and everything from the curtains to the wallpaper look like it needed to be ironed .
Andrew Dean
於 2024 年 5 月住了 1 晚
6/10 一般
Jennifer
2024年5月13日
不滿:整潔度和職員與服務
Property
Property is well lit with several keypad entry sites- I felt safe.
Check in took about 15 min. Staff person said the system kept kicking her out.
Carpet felt damp to bare feet and tile felt sticky