8/10 不錯
Mark
2024年3月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ha long bay 24
First I must say the negatives here are minor and the customer service was most definitely 5 stars. Quick with the negatives; housekeeping put a torn sheet on the bed. Pet peeve of mine I hate to see. There is no shower stall but a large tub almost 3 feet deep. Treacherous to get in and out of; no shower curtain; room gets flooded and the floor is slick; not a fan.
That’s it. Everything else was amazing people skills by the front desk and the dining room. They all went above and beyond to see that all my needs were met; consistent customer service. I can not say thank you enough. Highly recommend.
Mark
於 2024 年 3 月住了 3 晚