大堂休息區

強羅花扇早雲閣酒店的評價

3 out of 5
強羅花扇早雲閣酒店
1300 Gora, Hakone-machi, Hakone, Kanagawa (prefecture)

評價

9.6

完美

10 分評分,優異;16 則評價中有 13 則" "
8 分評分,不錯;16 則評價中有 2 則" "
6 分評分,一般;16 則評價中有 1 則" "
4 分評分,欠佳;16 則評價中有 0 則" "
2 分評分,很差;16 則評價中有 0 則" "

9.8/10 

整潔度

9.4/10 

職員與服務

9.4/10 

住宿狀況

評價

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Food is very good and the staff are.very nice and gelpful
於 2018 年 11 月住了 1 晚

10/10 優異

Katherine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
excellent stay
a very warm welcome from staff, welcome drinks are served. the rooms are in traditional japanese style. the architecture is great. dinner and breakfast are served in a private room. it was very delicious.
於 2018 年 11 月住了 1 晚

10/10 優異

YC

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent service, fantastic onsen. Location was perfect for exploring Owakudani, being right at the start of the rope line. Room was perfect with a great view of the mountains overseeing the village down below. Meals were very good. Being non-smokers, we did not encounter any issue even though the ryokan was advertised as smoking allowed. We were lucky to get a room, and would highly recommend.
於 2019 年 1 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 1 晚

10/10 優異

Jeff

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent ryokan to stay at during your trip to Hakone, close to the cable car and ropeway
於 2018 年 12 月住了 2 晚

10/10 優異

Eunmee

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
호텔주변 산책로
호텔자체는 친절하고 좋았으나TV체널에 한국채널이 없어 조금 아쉬웠고 주변의 산책로 같이 걸으며 구경할 수 있는 것이 없었음
於 2018 年 12 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Extremely convenient location, just outside Sounzan station. Beautiful, quiet, tranquil private onsen room. Excellent service. Dinner and breakfast was delicious.
於 2018 年 11 月住了 1 晚

10/10 優異

Clement

Gorgeous place, so relaxing. Especially enjoyed the meal and onsen.
於 2018 年 11 月住了 1 晚

10/10 優異

Karl (Frankfurt)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sehr günstig zur Seilbahn gelegen. Daher gut mit öffentlichen Verkehrsmitteln zu erreichen und auch kurze Wege zu den Sehenswürdigkeiten.
於 2018 年 10 月住了 2 晚
Robin 於 2018年11月15日的回應
Thank you very much for your review! We are glad that you found our place not too hard to be found. We are thankful that you are satisfied with our place and service! Please consider visiting us again or our sister hotels in Hakone if you are back in Japan. Robin, Gora Hanaougi Staff

6/10 一般

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
於 2018 年 11 月住了 1 晚
Robin 於 2018年11月15日的回應
Thank you very much for your review! We are very sorry for unable to meet your expectation. We will do our best to further improve our services. We are very grateful for your feedback. Robin, Gora Hanaougi Staff

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Loved it
Magnificent food, superb service. Everyone was very kind and welcoming. This is a relaxing stay worth every penny. We hope to return one day.
於 2018 年 10 月住了 1 晚
Robin 於 2018年11月15日的回應
Thank you very much for your response! We are glad that we are able to satisfy you during your stay with us. Please do consider visiting us again or our sister hotels around Hakone if you are back in Japan! Robin, Gora Hanaougi Staff

10/10 優異

TT (Sydney)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
One of the highlights of our trip to Japan. Very convenient location. Excellent high quality traditional Japanese breakfast and dinner (Hida beef was melt in mouth delicious), great service and lovely hot spring baths.
於 2018 年 10 月住了 1 晚
Robin 於 2018年11月15日的回應
Thank you very much for your review of our ryokan! We really appreciate it. We are also very grateful that you enjoyed our food. We hope to see you again! Robin, Gora Hanaougi Staff

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Memorable 'traditional' stay with modern comforts
Memorable (in a good way!) stay - this is a traditional Ryokan-style small Japanese hotel in the Hakone hillside - but recently built, so has modern facilities like aircon and en-suite bathrooms. It wasn't clear from the hotels.com rate description, but it includes a fantastic 10-course set evening meal served in a private room which you eat wearing the provided kimonos. They cannot cater for vegetarians but can otherwise tweak the dishes to suit requirements. Japanese breakfast is included too. The rate includes access to the indoor and outdoor Onsens (hot springs) and I think they can set up private room-specific Onsen if you wish. You sleep on a futon mat with duvet which they set up in your room while you are eating dinner - was comfortable. This is a great place for a one-night stay in Hakone. Things to be aware: little English is spoken. The hotel is next to Sounzan station (with "Ropeway"=cable car, and "cable-car" - which is actually a funicular train). There is also a bus just around the corner which goes to both Hakone and Odowara railway stations - which is not included in the Hakone Free Pass so is missing from the associated map (it is on Google Maps though). Things the hotel could improve: Much clearer information on getting to/from the hotel. And add a light you can switch off by the 'bed'.
於 2018 年 10 月住了 1 晚
Robin 於 2018年10月9日的回應
Thank you very much for your review! We are very glad for your comments, we will try to add some more information on directions to our hotel. I also want to apologize for the lack of english speaking staff. We will strive to improve ourselves to better accommodate both foreign and local customers better. I hope you had a nice trip in Japan! Robin, Gora Hanaougi Staff

8/10 不錯

fanny

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very interesting the japanese Style hotel
於 2018 年 10 月住了 1 晚
Robin 於 2018年10月9日的回應
Miss Fanny, Thank you very much for your review! It really means a lot for us. We are sorry that we cannot meet your expectation to the fullest. We will try our best to improve our service so that the next that you try to visit us again we can meet your expectations. Have a nice day! Robin, Gora Hanaougi Staff

10/10 優異

Sam (Los Angeles)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Impeccable service and courtesy from all the staff. The property is beautiful and clean. The food is amazing. I would come again!
於 2018 年 9 月住了 2 晚
Robin 於 2018年9月9日的回應
Mr. Sam, Thank you very much for your review! It really means a lot for us. We too are glad that you enjoyed your stay with us. Please do visit us again if you are back in Japan! Robin, Gora Hanaougi Staff

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
very attentive top notch service by the host,
於 2018 年 6 月住了 2 晚
Robin 於 2018年7月18日的回應
Thank you very much for your review! We greatly appreciate it and will do our utmost best to serve our customer further! We await for your next visit in Japan!