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白湯之宿 山田家的評價

3 out of 5
白湯之宿 山田家

評價

8.4

很好

10 分評分，優異；82 則評價中有 36 則" "
8 分評分，不錯；82 則評價中有 31 則" "
6 分評分，一般；82 則評價中有 11 則" "
4 分評分，欠佳；82 則評價中有 3 則" "
2 分評分，很差；82 則評價中有 1 則" "

7.4/10 

整潔度

9.2/10 

職員與服務

7.6/10 

設施服務

7.4/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Nin Yik

多人同遊
讚好：職員與服務和客房舒適度
溫泉及 早晚餐 很好 , 只是房間舊了一些
於 2024 年 2 月住了 1 晚

8/10 不錯

Chi Lung

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
設備較為老舊，但餐飲不錯，員工服務態度很好
於 2023 年 12 月住了 1 晚

10/10 優異

Yee ha

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
好方便去景點…服務超好又時間管理好不會延誤旅客時間表
於 2023 年 10 月住了 2 晚

4/10 欠佳

Chor Yu

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
殘舊
於 2023 年 8 月住了 1 晚

6/10 一般

Man Lok

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
很舊,懷石料理質素一般,浴場太細,而且舊,不會再入住
於 2023 年 8 月住了 1 晚

10/10 優異

Lai Nhor

讚好：職員與服務和住宿狀況
The environment is peaceful. Staff are all nice, polite and helpful. Able to use English for communication.
於 2023 年 7 月住了 2 晚

8/10 不錯

Che-wei (Taichung City)

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Good dinner and breakfast preparation by the hotel. Very testy👍
於 2023 年 6 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
傳統溫泉旅館
一家很有傳統風格的溫泉旅館。雖然看上來有點舊，但是整潔。可能是因為依山而建，而旅館較細小，所以只有樓梯步行至各層 職員雖然不太熟悉外語(如英語)，但似乎這個是日本酒店普遍的通病，但他們也很友善和盡力使用不同之方式與客人溝通及幫忙
於 2023 年 5 月住了 1 晚

10/10 優異

Yvonne

於 2023 年 4 月住了 1 晚

6/10 一般

Ho Chun

家人同遊
讚好：職員與服務和客房舒適度
不滿：整潔度
於 2023 年 3 月住了 1 晚

8/10 不錯

Tzu pin

於 2023 年 2 月住了 1 晚

8/10 不錯

CHUN YEN

10/10 優異

KUO

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
餐點好吃、房間舒服、價格合理
於 2019 年 11 月住了 1 晚

8/10 不錯

chihping

讚好：整潔度和職員與服務
很难评好坏的酒店
这是一家很小的温泉酒店，很旧，但是服务人员都很热情，温泉离泉源很近，所以水质很好。晚餐很一般，我们自费每人1620加了一只伊势龙虾，这个是一个雷啊，纵然点时就知道是冷冻的虾，但是应该冻很久很久了，不该拿出来卖那种，还好早餐很美味，早云山到大涌谷全线维护，很失望。
於 2019 年 7 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 1 晚

6/10 一般

mamoru

讚好：職員與服務
於 2024 年 5 月住了 1 晚

8/10 不錯

Ryan

讚好：職員與服務和設施服務
不滿：整潔度和住宿狀況
Hotel is very close to the ropeway and offers a shuttle bus to the main station which you really do need. Bedding arrangement is hard as a rock so be aware of that. The hotel itself is very dated and no especially clean. However I found that part of the old school charm. The included meals were absolutely outstanding traditional kaiseki style. Worth the price for that alone.
於 2024 年 5 月住了 1 晚

10/10 優異

??

親子同遊
讚好：整潔度和職員與服務
料理は美味しいし、源泉掛け流しの白濁した温泉は最高でした。但し、昔ながらの木造の建物なので、4階の部屋まで徒歩で階段を上りましたが、かなり急なので年配の方は上の方の階の部屋に行くのは大変かも知れません。
於 2024 年 5 月住了 1 晚

6/10 一般

ふみ子

家人同遊
不滿：整潔度
食事処は、予備暖房で暖かくしておくなど気遣いなく、寒寒とした部屋で食事をとらされた。貸切浴室の壁が黒カビだらけで清掃が行き届いていない。残念である。
於 2024 年 5 月住了 1 晚

8/10 不錯

Yoshinori

親子同遊
讚好：職員與服務和設施服務
外国の方のスタッフさんの対応がとても親切でした。お部屋でいただいた料理も美味しかったです。お風呂は年季を感じましたが、温泉は気持ちよかったです。
於 2024 年 4 月住了 1 晚

10/10 優異

Parichat

讚好：整潔度、職員與服務和住宿狀況
My parent greatly appreciate the beautiful scenery from the room window, and they find the staff very attentive and the environment safe.
於 2024 年 4 月住了 2 晚

8/10 不錯

Debbie

不滿：整潔度
於 2024 年 3 月住了 2 晚

10/10 優異

Jenson

多人同遊
讚好：職員與服務、設施服務和住宿狀況
Exactly what I expected from a traditional Ryokan experience.
於 2024 年 3 月住了 2 晚

10/10 優異

Ingrid

讚好：整潔度、職員與服務和住宿狀況
What an experience!!!!! Such a gracious and traditional place in Hakone. So thankful for making our experience so beautiful.
於 2024 年 3 月住了 1 晚

6/10 一般

CHANHO

於 2024 年 2 月住了 1 晚

10/10 優異

Jinki

於 2024 年 2 月住了 1 晚

6/10 一般

Hyunjun

家人同遊
於 2024 年 1 月住了 1 晚

2/10 很差

kyungsun

於 2024 年 1 月住了 1 晚

8/10 不錯

Jamie

伴侶同遊
讚好：整潔度和職員與服務
We had a really nice stay. This is our first ryokan experience. We arrived around noon and they were able to store our luggage so we can go tour the area with our Hakone Free pass. When we return to check in our luggage was already in our room. The heat was cranked up so our room was nice and toasty and there's hot green tea ready for us with a little piece of packaged cake, a nice touch after being out on a cold and rainy day. Our room is good size for the 2 of us and it is clean, no strange smell. It's a bit dated but that's the charm. Our room is on the 3rd floor, it has a nice view of the mountains. The outdoor onsen tubs on both the 3rd and 4th floor are really nice. It's great to be sitting in the outdoor tubs and inhale the mountain fresh air. The indoor onsen rooms on both floor were old and needs maintenance and renovation but I was using the outside onsen so that didn't bother me. Both meals were perfect, it was beautifully set up and has good flavor and variety. The futon was a bit hard for me, I didn't sleep very well because of it, other than that, it was a very nice stay and I would come back again.
於 2023 年 10 月住了 1 晚

10/10 優異

Mitsuo

親子同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
従業員がほとんど外国の方でした。 接客はよかったです。 前のお客さんのゴミが捨ててなかったり、浴槽にほこりと髪の毛の塊が浮いててがっかりでした。
於 2023 年 11 月住了 1 晚

10/10 優異

Maud

於 2023 年 11 月住了 1 晚

8/10 不錯

gareth

讚好：職員與服務和客房舒適度
Traditional Ryokan experience at a good price.
We really enjoyed our stay at this Ryokan. It was in a perfect location at the end of the cable car and ropeway for easy access. The service was great and if you're after a traditional Ryokan experience this offers that at a very reasonable price. The food both evening and morning was very traditional, whilst not necessarily to our tastes entirely it was beautifully presented and again a great experience. We stayed for 2 nights and found that to be enough. There was no hot water in the rooms for showers etc, so the only option was the communal naked Onsen for washing and bathing. It was a real experience and we would recommend giving it a go. The property itself is a little shabby in parts but for that price we were not complaining. We would highly recommend if you want the traditional Ryokan experience.
於 2023 年 10 月住了 2 晚

6/10 一般

Irvin

家人同遊
讚好：職員與服務和客房舒適度
不滿：整潔度和住宿狀況
Would be much better if they cleaned better.
The location was great with it being a short walk from the cable car station and the staff were friendly plus helpful. The building was definitely on the older side which we expected, however the rooms and facilities seemed to be lacking in cleanliness. The room we stayed in had cobwebs on the dm ceiling and dust/dirt could be seen along the baseboard areas of the room. The onsen / bath area was ok but the actual soaking area really could use some detail cleaning as the window edges were quite dirty. The meals were good overall but I would’ve appreciated it if they gave us the same meals for our children too as we had paid quite a bit more to include my 2 kids. For dinner they were not given the sashimi and one other dish which were some of the main dishes in dinner. Not was there a substitute.
於 2023 年 9 月住了 1 晚

10/10 優異

Xiaofei

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The ryankan is about 3 minutes walking from Souenzan cable car station and it is convenient get to. They do free pick up from the cable car station as well if needed. Our family stayed in three rooms on the fourth floor. The ryankan is generally very clean. It being old, you do see a bit of spider webs here and there. But there is no concern for being clean. We sleep on tatamis and it is generally conformable. There are two public bath, one on third floor and one on the fourth floor. Both with an indoor hot spring and two outdoor bathtub. The two hot springs switches between men’s and women’s at 7 am and 7 pm. You can soak in onsen whenever you want to through the night. Dinner is at 6 pm. The food was good and tasty. While you enjoy the dinner, the room is converted to a bedroom. Breakfast is at 8 am and is equally 10 course and tasty. The room is converted to day time use when you have breakfast. The onsen is not very busy and occasionally have 2-3 other people. It is a good place to stay.
於 2023 年 8 月住了 1 晚

10/10 優異

Augustine

於 2023 年 7 月住了 1 晚

10/10 優異

Heiko

於 2023 年 7 月住了 2 晚

4/10 欠佳

Kozue

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
This property was very old, which I don't mind, but walls, floors, and doors had old stains and mold. The windows were not clean. The hotel also smelled like mildew. The onsen area had stained & damp carpets in the changing room and mold all over the ceiling. The amenities like hair tonic & skin care was from the 80's. The bath was ok with 3 areas to soak (indoor & outdoor). Location was close to Sounzan station, but a short walk up the hill. What made my stay tolerable was the toilets looks newer and the tatami in the room was clean and futon sheets were crisp white and looked clean. Most of the staff was not Japanese, but they were very nice and friendly and hard working. The food was plentiful for dinner and breakfast and it was better than expected. Overall, I realized I should spend a little more so my family could really feel comfortable and enjoy the onsen experience. This place was just under $400 for a family of 4 during the weekday and I realized, I need to spend $800-$1000 (USD)at hakone so that this stay can feel like a vacation.
於 2023 年 7 月住了 1 晚

6/10 一般

Loan

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The staff was kind and pleasant. Both dinner and breakfast were delicious. We were grateful they offered transportation service to Gora station since it started raining. Unfortunately the place is in a desperate need of repairs. The ceiling was leaking in multiple places with buckets placed to catch the water. I slipped on a puddle with the uncomfortable slippers that were asked to be worn. My kids couldn’t even walk in theirs and couldn’t grip them to climb the stairs.
於 2023 年 6 月住了 1 晚

8/10 不錯

Abbie

家人同遊
讚好：職員與服務和客房舒適度
The workers are very friendly and the food is great but the cleanliness is not very good.
於 2023 年 5 月住了 2 晚

8/10 不錯

Santosh

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The location is pretty close to the starting point of Ropeway so easy to access on your own. The property does provide pick up service which is also nice. The outdoor Onsen ( hot bath) was really nice. Went early in morning and got it to myself kind of private usage experience. The best part was the dinner and breakfast offered as part of half board pricing when you book it. This to me was the best part of this property. The location is right on road so you cannot really have a area with open garden to walk etc. and having that would be really nice to relax in morning or evening watching the mountains.
於 2023 年 5 月住了 1 晚

10/10 優異

Mary

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
There was an authentic old school vibe that created a wonderful experience for us. Staff was amazing and the convenient location to bus stop and, cable cars and gondola to visit the small towns along that route and Lake Aisha was perfect. It's how we saw Mt Fuji, a highlight of our two week trip to Japan
於 2023 年 4 月住了 2 晚

10/10 優異

Francis

多人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚

10/10 優異

Tina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The food was absolutely amazing. All staff was exceptionally kind and helpful.
於 2023 年 4 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚

10/10 優異

kim

於 2023 年 3 月住了 1 晚

8/10 不錯

SUMIN

於 2023 年 2 月住了 1 晚

10/10 優異

GEUMWOO

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
고라역에서 전화하면 픽업하러 와주십니다. 영어가 가능한 직원이 있어서 불편한점은 없었습니다. 식사도 맛있었어요. 온천욕도 너무 좋았습니다.
於 2023 年 1 月住了 1 晚

10/10 優異

dongwon

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
너무좋았어요. 또가고싶네요ㅋ
於 2023 年 1 月住了 1 晚

8/10 不錯

hyun jun

親子同遊
온천, 음식이 좋았습니다.

8/10 不錯

Lik Yan

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the service.