Dear Mr Prisca,Thank you for giving us a perfect rating on Hotels.com We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel,We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management
10/10 優異
FENG HSU
2023年10月29日
FENG HSU
於 2023 年 10 月住了 2 晚
Nguyen Thuy Ha 於 2023年10月31日的回應
Dear Mr Feng Hsu,…Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable. We will share your kind words with the team and thank you again for taking the time to write this review.We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management -
10/10 優異
Chia Chi
2023年8月27日
讚好:整潔度、職員與服務和住宿狀況
Good
Chia Chi
於 2023 年 8 月住了 2 晚
Nguyen Thuy Ha 於 2023年9月7日的回應
Dear Mr Chia,Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable. We will share your kind words with the team and thank you again for taking the time to write this review.We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management -
8/10 不錯
JEN-CHENG
2023年8月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
JEN-CHENG
於 2023 年 8 月住了 2 晚
Nguyen Thuy Ha 於 2023年9月7日的回應
Dear Mr Cheng,Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable. We will share your kind words with the team and thank you again for taking the time to write this review.We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management -
8/10 不錯
YIN CHIEH
2023年6月29日
YIN CHIEH
於 2023 年 6 月住了 1 晚
Nguyen Thuy Ha 於 2023年7月1日的回應
Dear Mr Chieh,Thank you for giving us a perfect rating on Hotels.com website We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel, We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management
4/10 欠佳
Wing Mui
商務旅客
2023年5月9日
不滿:職員與服務、住宿狀況和客房舒適度
Wing Mui
於 2023 年 5 月住了 1 晚
Nguyen Thuy Ha 於 2023年5月14日的回應
Dear Mr WingFirst of all, we would like to thank you for taking the time to provide us your reviews regarding your stay at Hanoi Daewoo Hotel, and we do apologize for the inconveniences that you have experienced.Kindly advise us which the inconveniences you have in Daewoo hotel.I would like to share with you that we have discussed the issue with the relevant departments and ensured that all measures have been taken to avoid such problems in the future. We do appreciate your feedback and look forward to the opportunity to reinstall your confidence in us upon a future stay at Hanoi Daewoo Hotel.Yours sincerely,- The Hotel Management -
10/10 優異
Bi-Yu
商務旅客
2023年4月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bi-Yu
於 2023 年 4 月住了 3 晚
Nguyen Thuy Ha 於 2023年4月25日的回應
Dear Mr Bi Yu,Thank you for giving us a perfect rating on [Name of the website]. We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel,We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management -
10/10 優異
SHAN PIN
2023年2月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
服務品質良好,交通非常方便
SHAN PIN
於 2023 年 2 月住了 1 晚
Nguyen Thuy Ha 於 2023年2月13日的回應
Dear Mr Shan,Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable. We will share your kind words with the team and thank you again for taking the time to write this review.We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management -
8/10 不錯
YIU BUN
商務旅客
2022年12月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YIU BUN
於 2022 年 12 月住了 3 晚
Nguyen Thuy Ha 於 2022年12月14日的回應
Dear Mr Bun,Thank you for giving us a perfect rating on Hotels.com website. We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel,We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management -
8/10 不錯
Yao Kun
商務旅客
2022年12月3日
讚好:整潔度、職員與服務和住宿狀況
Yao Kun
於 2022 年 11 月住了 4 晚
Nguyen Thuy Ha 於 2022年12月5日的回應
DearMr Kun,Thank you for giving us a good rating on Hotels.com website. We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel, We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management -
8/10 不錯
Sik Min Prisca
商務旅客
2022年10月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A bit noise from the traffic below
Sik Min Prisca
於 2022 年 10 月住了 3 晚
Nguyen Thuy Ha 於 2022年10月6日的回應
Dear Mr Sik,.,First of all, we would like to thank you for taking the time to provide us your concerns regarding your stay at Hanoi Daewoo Hotel, and we do apologize for the inconveniences that you have experienced.I would like to share with you that we have discussed the issue with the relevant departments and ensured that all measures have been taken to avoid such problems in the future. We do appreciate your feedback and look forward to the opportunity to reinstall your confidence in us upon a future stay at Hanoi Daewoo Hotel.Yours sincerely,- The Hotel Management -
8/10 不錯
janet (台灣)
2019年10月18日
讚好:職員與服務和客房舒適度
The bathroom is not clean during the stay
janet
於 2019 年 10 月住了 1 晚
Nguyen Thuy Ha 於 2019年10月21日的回應
Dear Ms Janet,
First of all, we would like to thank you for taking the time to provide us your concerns regarding your stay at Hanoi Daewoo Hotel, and we do apologize for the inconveniences that you have experienced.
I would like to share with you that we have discussed the issue with the relevant departments and ensured that all measures have been taken to avoid such problems in the future. Kindly give us your room number you stayed.
We do appreciate your feedback and look forward to the opportunity to reinstall your confidence in us upon a future stay at Hanoi Daewoo Hotel.
Yours sincerely,
- The Hotel Management -
6/10 一般
真實旅客
2019年10月17日
讚好:職員與服務
不滿:整潔度
bathroom
dirty in bathroom water, water with oil in bathtub.
真實旅客
於 2019 年 10 月住了 2 晚
Nguyen Thuy Ha 於 2019年10月21日的回應
Dear Mr/Mrs,
First of all, we would like to thank you for taking the time to provide us your concerns regarding your stay at Hanoi Daewoo Hotel, and we do apologize for the inconveniences that you have experienced.Kindly send us your room number for checking.
I would like to share with you that we have discussed the issue with the relevant departments and ensured that all measures have been taken to avoid such problems in the future.
We do appreciate your feedback and look forward to the opportunity to reinstall your confidence in us upon a future stay at Hanoi Daewoo Hotel.
Yours sincerely,
- The Hotel Management -
10/10 優異
CHIYU
2019年9月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
This is really great hotel
Great Hotel
CHIYU
於 2019 年 9 月住了 3 晚
Nguyen Thuy Ha 於 2019年10月1日的回應
Dear Mr Chiyu,
Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable.
We will share your kind words with the team and thank you again for taking the time to write this review.
We look forward to welcoming you back in the near future.
Yours sincerely,
- The Hotel Management -
10/10 優異
CHENGHSUN
2019年9月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
CHENGHSUN
於 2019 年 8 月住了 2 晚
Nguyen Thuy Ha 於 2019年9月3日的回應
Dear Mr Cheng…
Thank you for giving us a perfect rating on Hotels.com website. We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel,
We look forward to welcoming you back in the near future.
Yours sincerely,
- The Hotel Management -
8/10 不錯
Yao Kun
2019年7月21日
讚好:職員與服務和客房舒適度
浴缸水流不通
早餐不錯
Yao Kun
於 2019 年 7 月住了 4 晚
Nguyen Thuy Ha 於 2019年7月23日的回應
Dear Mr Yao ,
Thank you for taking your precious time to share with us this feedback. We are happy to know that you have enjoyed your stay at Hanoi Daewoo Hotel, especially in our breakfast quality.
We would like to share with you that we are making great efforts for a long-term renovation plan to offer our guests most pleasant moments during their stay.
We look forward to welcoming you again in the near future.
Yours sincerely,
- The Hotel Management -
8/10 不錯
Bonnie
2019年7月15日
Bonnie
於 2019 年 7 月住了 3 晚
Nguyen Thuy Ha 於 2019年7月18日的回應
Dear Ms Bonnie,
Thank you for giving us a good rating on Hotels.com website. We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel
We look forward to welcoming you back in the near future.
Yours sincerely,
- The Hotel Management -
8/10 不錯
真實旅客
2019年7月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
漂亮 整潔
漂亮 整潔
真實旅客
於 2019 年 7 月住了 1 晚
Nguyen Thuy Ha 於 2019年7月10日的回應
Dear Mr/Mrs…
Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable.
We will share your kind words with the team and thank you again for taking the time to write this review.
We look forward to welcoming you back in the near future.
Yours sincerely,
- The Hotel Management -
8/10 不錯
Yao Kun
2019年6月8日
讚好:整潔度、住宿狀況和客房舒適度
沒有免治馬桶
Yao Kun
於 2019 年 6 月住了 1 晚
Nguyen Thuy Ha 於 2019年6月14日的回應
Dear Mr Kun,….,
Thank you for taking your precious time to share with us this feedback. We are happy to know that you have enjoyed your stay at Hanoi Daewoo Hotel,
We would like to share with you that we are making great efforts for a long-term renovation plan to offer our guests most pleasant moments during their stay.
We look forward to welcoming you again in the near future.
Yours sincerely,
- The Hotel Management -
8/10 不錯
Yao Kun
2019年6月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
沒有免治馬桶
Yao Kun
於 2019 年 6 月住了 1 晚
Nguyen Thuy Ha 於 2019年6月8日的回應
Dear Mr Yao Kun.,
Thank you for taking your precious time to share with us this feedback. We are happy to know that you have enjoyed your stay at Hanoi Daewoo Hotel,
We would like to share with you that we are making great efforts for a long-term renovation plan to offer our guests most pleasant moments during their stay.
We look forward to welcoming you again in the near future.
Yours sincerely,
- The Hotel Management -
10/10 優異
CHIH BIN
2019年5月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
CHIH BIN
於 2019 年 5 月住了 2 晚
Nguyen Thuy Ha 於 2019年5月20日的回應
Dear Mr Chih,
Thank you for giving us a perfect rating on Hotels.com We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel,
We look forward to welcoming you back in the near future.
Yours sincerely,
- The Hotel Management -
10/10 優異
真實旅客
家人同遊, 商務旅客
2019年4月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
與樂天飯店對面林立,生活機能相當好,飯店設施完善,整個氛圍非常適合渡假,大推特推。
真實旅客
於 2019 年 4 月住了 2 晚
Nguyen Thuy Ha 於 2019年5月2日的回應
Dear Mr /Mrs
Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable.
We will share your kind words with the team and thank you again for taking the time to write this review.
We look forward to welcoming you back in the near future.
Yours sincerely,
- The Hotel Management
10/10 優異
IvanKwan
家人同遊
2019年3月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
excellent service, nice staff.
The machine of gym room is too old, need to replace.
IvanKwan
於 2019 年 3 月住了 3 晚
Nguyen Thuy Ha 於 2019年3月12日的回應
Dear Mr Kwan,
Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable.
We would like to share with you that we are making great efforts for a long-term renovation plan to offer our guests most pleasant moments during their stay
We look forward to welcoming you back in the near future.
Yours sincerely,
- The Hotel Management -
8/10 不錯
Marvin
2018年12月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Traditionally 5 star hotel.... overall is good but the room may need to have some renew.
Marvin
於 2018 年 12 月住了 2 晚
Nguyen Thuy Ha 於 2018年12月25日的回應
Dear Mr Marvin,
Thank you for taking your precious time to share with us this feedback. We are happy to know that you have enjoyed your stay at Hanoi Daewoo Hotel.
We would like to share with you that we are making great efforts for a long-term renovation plan to offer our guests most pleasant moments during their stay.
We look forward to welcoming you again in the near future.
Yours sincerely,
- The Hotel Management -
10/10 優異
King Ho
2018年9月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
King Ho
於 2018 年 9 月住了 3 晚
Nguyen Thuy Ha 於 2018年9月27日的回應
Dear Mr Ho,
Thank you for giving us a perfect rating on Hotels.com website We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel
We look forward to welcoming you back in the near future.
Yours sincerely,
- The Hotel Management -
10/10 優異
King Ho
2018年9月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
King Ho
於 2018 年 9 月住了 1 晚
Nguyen Thuy Ha 於 2018年9月27日的回應
Dear Mr Ho,
Thank you for giving us a perfect rating on Hotels.com website We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel
We look forward to welcoming you back in the near future.
Yours sincerely,
- The Hotel Management -
8/10 不錯
Yao Kun
2018年9月2日
讚好:整潔度、住宿狀況和客房舒適度
早餐付費太貴
Yao Kun
於 2018 年 8 月住了 4 晚
Nguyen Thuy Ha 於 2018年10月8日的回應
Template 01
Dear…
Thank you for giving us a feedback . We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel,
We look forward to welcoming you back in the near future.
Yours sincerely,
- The Hotel Management -
10/10 優異
Minh Du
2018年8月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
不錯的飯店。
Minh Du
於 2018 年 7 月住了 2 晚
Nguyen Thuy Ha 於 2018年8月27日的回應
Dear Mr Du
Thank you for giving us a perfect rating on Hotels.com website. We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel.
We look forward to welcoming you back in the near future.
Yours sincerely,
- The Hotel Management -
8/10 不錯
Terence
2018年7月5日
讚好:職員與服務和住宿狀況
Terence
於 2018 年 7 月住了 1 晚
Nguyen Thuy Ha 於 2018年7月7日的回應
Dear Mr Terence
Thank you for giving us a perfect rating on Hotels.com twebsite. We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel,
We look forward to welcoming you back in the near future.
Yours sincerely,
- The Hotel Management -
8/10 不錯
PICHU
2018年6月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
高貴不貴,不舊不新!!
市中心點,去少數民族博物館和胡志民紀念館都很方便,馬路對面是樂天超市,推薦來體驗看看。
PICHU
於 2018 年 5 月住了 1 晚
Nguyen Thuy Ha 於 2018年6月5日的回應
Dear Mr Pichu,
Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable.
We will share your kind words with the team and thank you again for taking the time to write this review.
We look forward to welcoming you back in the near future.
Yours sincerely,
- The Hotel Management -
10/10 優異
真實旅客
2018年4月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常好.
真實旅客
Nguyen Thuy Ha 於 2018年4月28日的回應
Dear Sir/Madame
Thank you for giving us a perfect rating on Hotels.comthe website. We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel,
We look forward to welcoming you back in the near future.
Yours sincerely,
- The Hotel Management -
Dear Mr Yi,
Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable.
We will share your kind words with the team and thank you again for taking the time to write this review.
We look forward to welcoming you back in the near future.
Yours sincerely,
- The Hotel Management -
Dear Ms Tuyet,Thank you for giving us a perfect rating on Expedia.com . We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel, We look forward to welcoming you back in the near future. Yours sincerely,The Hotel Management
10/10 優異
Elaine
2024年5月9日
讚好:整潔度、職員與服務和住宿狀況
The service from the staff were all exceptional. Daisy the Duty Manger on the day of my check out was excellent, helpful and very pleasant.
Elaine
於 2024 年 5 月住了 5 晚
Nguyen Thuy Ha 於 2024年5月10日的回應
Dear Ms Elaine,Thank you for taking your precious time to share with us this feedback. We are thrilled that we were able to make your stay memorable. We will share your kind words with the team and thank you again for taking the time to write this review.We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management
10/10 優異
Shuichi
2024年4月29日
Shuichi
於 2024 年 4 月住了 3 晚
Nguyen Thuy Ha 於 2024年5月20日的回應
Dear Mr Shuichi,Thank you for giving us a perfect rating on Expedia website. We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel,We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management
6/10 一般
martha
2024年4月29日
martha
於 2024 年 4 月住了 1 晚
Nguyen Thuy Ha 於 2024年5月20日的回應
Dear Mr Martha…Thank you for giving us a feedback on Expedia's website.Our hotel prides itself on providing service from the heart, yet in some cases, mistakes can occur.Please advise us if you have any uncomfortable experience.Please rest assured that your feedback has been communicated with concerned department heads We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management
10/10 優異
ARISA
2024年4月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
ARISA
於 2024 年 4 月住了 3 晚
Nguyen Thuy Ha 於 2024年5月20日的回應
Dear Ms Arisa…Thank you for giving us a perfect rating on Expedia website. We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel,We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management
8/10 不錯
Long
家人同遊
2024年4月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff is not friendly.
Long
於 2024 年 4 月住了 1 晚
NGUYEN THUY HA 於 2024年4月27日的回應
Dear Mr LongFirst of all, we would like to thank you for taking the time to provide us your concerns regarding your stay at Hanoi Daewoo Hotel, and we do apologize for the inconveniences that you have experienced. Kindly advise us more information of which department staff is not firendly I would like to share with you that we have discussed the issue with the relevant departments and ensured that all measures have been taken to avoid such problems in the future. We do appreciate your feedback and look forward to the opportunity to reinstall your confidence in us upon a future stay at Hanoi Daewoo Hotel.Yours sincerely,- The Hotel Management
10/10 優異
KIYOYUKI
商務旅客
2024年4月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
ポーターさん、フロントのご対応がとても良いです。
KIYOYUKI
於 2024 年 4 月住了 2 晚
Nguyen Thuy Ha 於 2024年4月16日的回應
Dear Mr Kiyoyuki,Thank you for giving us a perfect rating on Expedia website We are so glad to know that you have enjoyed your stay at Hanoi Daewoo Hotel, especially in our nice room, friendly and professional staff ...We look forward to welcoming you back in the near future. Yours sincerely,- The Hotel Management