My room was room was not cleaned completely, need to ask the staffs to clean again. But overall the hotel is good and comfortable, also the breakfast is really nice. Staffs are friendly and helpful!
Pui Man Heidi
於 2024 年 6 月住了 1 晚
10/10 優異
john
家人同遊
2024年5月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a new property. It is attached to the fabulous Lotte mall so you don't even have to go outside to go to the mall.
The roof top bar and infinity pool are superb.
Our room on 20th floor with a balcony offered a fabulous view of West Lake and privacy.
The staff were extremely helpful.
We had a minor problem with the sliding glass door to the balcony making wind noise one evening and the building team immediately fixed it.
I would suggest making your own transportation arrangements, however, if you are on a budget.
john
於 2024 年 5 月住了 4 晚
10/10 優異
Wong
2024年5月12日
讚好:整潔度、職員與服務和住宿狀況
Wong
於 2024 年 5 月住了 1 晚
10/10 優異
Jian Liang
伴侶同遊
2024年4月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was so helpful. The concierge desk went beyond and above the call of duty. Namely Jene. The 6th floor welcome area was also very helpful with recommending places to eat or areas of shopping. The doormen were helpful with advising taxi rates and preferable taxi companies. Service will always be memorable to me
Jian Liang
於 2024 年 4 月住了 4 晚
10/10 優異
HEEJUN
家人同遊
2024年4月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
노이바이 공항에서 가깝고 롯데몰이 붙어 있어 쇼핑하기 너무 편하고 좋았습니다.
직원들 모두 친절하고 시설도 깨끗해서 재방문 의사 있어요~~