Our luxury king suite was anything but luxurious. Bugs, shower and mini fridge broken. If you stay in south building on ground level you are in the parking lot. Requested to be moved from that area 4X and until escalated to management was told they would “try” two days later we were able to move to the other side to a room that was CLEAN with a working shower and fridge and away from the parking lot with our small children. They only refunded one of the two nights. The pool had spilled food and drink under all the chairs for the entire time we were there. Someone came around the pool to take orders maybe once every 90 minutes. The breakfast buffet was cold. The list goes Way on. We have stayed here over 8X and we will not be returning.
Christina
於 2024 年 5 月住了 4 晚
10/10 優異
Gayla
2024年6月2日
讚好:整潔度、職員與服務和住宿狀況
Gayla
於 2024 年 5 月住了 1 晚
10/10 優異
Joseph (Westbury)
2024年6月2日
讚好:整潔度、職員與服務和住宿狀況
Joseph
於 2024 年 5 月住了 6 晚
10/10 優異
Gayla
家人同遊
2024年6月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Spent 4 wonderful nights there for our 45th wedding anniversary and it couldn’t have been nicer. We came back to our room one afternoon and they delivered chocolate covered strawberries and Prosecco, what a wonderful surprise! It’s a beautiful hotel with lush tropical gardens and a relaxed atmosphere. We’re going to be back next year….maybe sooner 😉
Gayla
於 2024 年 5 月住了 3 晚
8/10 不錯
Anna
2024年6月2日
讚好:整潔度、職員與服務和住宿狀況
During the check out the hotel charges everyone $40 per night. I ended up paying additional $200 for 5 night. It is not disclosed anywhere on Expedia website about that charge.
Anna
於 2024 年 5 月住了 5 晚
6/10 一般
Philip
家人同遊
2024年6月1日
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
Air conditioning did not work well.
Philip
於 2024 年 5 月住了 3 晚
10/10 優異
Scott
家人同遊
2024年5月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a great hotel. It's right on the beach. The Palmetto Dunes Pickleball and Tennis facility is within a 10 minute walk. The Palmetto Dunes walking / biking path is right accross the street from the hotel. There are also plenty of restaurants, places to shop, and activities within a 10 minute drive.