Can only use heater not air con in the specific season, room temp is too hot and didnt sleep well.
Pui Yan
於 2024 年 3 月住了 2 晚
フロント 關口 於 2024年3月25日的回應
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you for taking time out of your busy schedule to write a word-of-mouth review of our hotel.We sincerely apologize for any inconvenience caused by the air conditioning during your stay.We will take your comments into consideration for our hotel management.We apologize again for not meeting your expectations.Mr. Sekiguchi, Front Desk
Thank you for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you again for taking time out of your busy schedule to write a word-of-mouth review of our hotel.We hope you will use our hotel the next time you come to Hiroshima.Thank you very much for your stay.We look forward to serving you again.Front Desk Sekiguchi
Thank you for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you again for taking time out of your busy schedule to write a word-of-mouth review.Thank you for your valuable feedback.We apologize for any inconvenience caused by the congestion.We hope that you will not be disappointed and will use our hotel again the next time you come to Hiroshima.Thank you very much for your stay.We look forward to welcoming you again.Front Desk sekiguti
Thank you for using APA Hotel Hiroshima Ekimae Ohashi.In addition, thank you again for posting a review while you are busy. Thank you for your valuable opinion.We would appreciate it if you could use our hotel when you come to Hiroshima next time.Thank you very much for using this time.We are looking forward to seeing you again.
10/10 優異
Man Wai
2023年8月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
good
Man Wai
於 2023 年 8 月住了 4 晚
Front desk Hamanaka 於 2023年8月30日的回應
Thank you for using APA Hotel Hiroshima Ekimae Ohashi.In addition, thank you again for posting a review while you are busy. Thank you for your valuable opinion.We would appreciate it if you could use our hotel when you come to Hiroshima next time.Thank you very much for using this time.We are looking forward to seeing you again.
6/10 一般
chak yeung
家人同遊
2023年7月4日
讚好:整潔度、職員與服務和住宿狀況
The hotel was further away from the jr station than we expected. If you have luggage with you it would be quite a hassle to move to this hotel. The hotel room was a bit small but clean and the staff was helpful.
chak yeung
於 2023 年 6 月住了 1 晚
フロント 濱中 於 2023年7月4日的回應
Thank you for using APA Hotel Hiroshima Ekimae Ohashi.In addition, thank you again for posting a review in your busy schedule. Thank you for your valuable opinion.We would appreciate it if you could use our hotel when you come to Hiroshima next time.Thank you very much for using this time.We are looking forward to seeing you again.
Room is small, but clean and sound-proof near the Hiroshima station. Unlike most APAs, it is a huge tower with many rooms on each floor. The public bath is great and located next to the laundromat, so you relax while getting washing done. The room TV displays the status of washing machine and the bath so you don't have to check yourself.
TING HEY
於 2023 年 6 月住了 2 晚
Front Kai 於 2023年6月8日的回應
Thank you for staying at APA Hotel Hiroshima Ekimae Ohashi. We are very happy to hear that you were satisfied with your stay this time. We will continue to create hotels that customers can choose. Last but not least, we would like to thank you again for taking the time to post your review.
Decent hotel overall although the room is small which is common for the brand anyway. Reception staff are helpful in general. Neighborhood is so so as shops and restaurants are very limited and there seem to be quite some people wandering around or waiting outside the hotel at night, however good location as it is close to the train station
Wai Ching
於 2023 年 3 月住了 1 晚
フロント 山中 於 2023年3月21日的回應
Thank you for using our hotel.We look forward to seeing you again.Thank you for your valuable opinions and impressions.
Thank you for staying at APA Hotel Hiroshima Ekimae Ohashi. We would also like to thank you once again for taking your valuable time to post. We are very happy to receive your compliments. All of our staff will continue to strive to provide better service to our customers. We look forward to your next visit. Front Maeda
I had difficulty with the laundry, it was supposedly a wash and dry machine but it wasn't drying. I had to extend the dryer 5x until it was dry
Susan
於 2024 年 5 月住了 3 晚
フロント 關口 於 2024年5月13日的回應
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi.Thank you very much for your valuable feedback in the midst of your busy schedule.We apologize for any inconvenience caused by our washing machine.It may take longer to dry clothes if there are too many clothes in the washing machine.Thank you very much for your stay.Front Desk Sekiguchi
8/10 不錯
Osamu
2024年5月12日
讚好:整潔度和住宿狀況
Osamu
於 2024 年 5 月住了 1 晚
フロント 關口 於 2024年5月13日的回應
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi.Thank you very much for your valuable feedback in the midst of your busy schedule.We are very happy to hear that you were satisfied with your stay at APA Hotel Hiroshima Ekimae Ohashi.All of our staff will continue to strive to improve our services so that our guests can spend a pleasant stay in the future.Thank you very much for your stay.We look forward to serving you again.Front Desk Sekiguchi
Love everything about Apa Hotel , spa for public, room clean , close to subway , staff extremely polite and kind , very friendly helpful courtesy. The Apa Hotel the best Hotel in Asian country . I am from Canada
Guy
於 2024 年 5 月住了 1 晚
Front desk IGAUE 於 2024年5月11日的回應
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi. Thank you very much for your kind words of praise regarding our staff's service. All of us at APA Hotel Hiroshima Ekimae Ohashi will continue to make every effort to provide services that satisfy our guests. Thank you very much for taking the time to send us your message.
10/10 優異
Sonia
伴侶同遊
2024年5月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Personal muy amable, un 7 eleven a la par del lobby y muy cerca de la estación y del centro. Lo recomendamos!
Sonia
於 2024 年 4 月住了 2 晚
フロント 村上 於 2024年5月9日的回應
Gracias por hospedarse en APA Hotel Hiroshima Ekimae Ohashi. Esperamos contar con su patrocinio continuo de nuestro hotel y nuestro hotel. Gracias por publicar tu reseña.
10/10 優異
SAMANTHA BEATRIZ SANCHEZ
2024年5月6日
讚好:整潔度、職員與服務和住宿狀況
Muy buen hotel
SAMANTHA BEATRIZ SANCHEZ
於 2024 年 5 月住了 2 晚
Front desk Hamanaka 於 2024年5月6日的回應
Thank you for using APA Hotel Hiroshima Ekimae Ohashi.In addition, thank you again for posting a review while you are busy. Thank you for your valuable opinion.We would appreciate it if you could use our hotel when you come to Hiroshima next time.Thank you very much for using this time.We are looking forward to seeing you again.
Rooms are two small, because I have 2 luggages! Other than that, staff's service was excellent A1
David
於 2024 年 5 月住了 2 晚
Front Sato 於 2024年5月4日的回應
Thank you for staying our APA HOTEL Hiroshima Ekimae-Ohashi. We appreciate that you choose our hotel in Hiroshima.APA HOTEL advocate "New urban hotel", the style is new idea in the world.The standard facility is compact room but it's pursue "High Quality", "High Function" and "Environmentally-Friendly".We were so glad to hear you were satisfied with our servive. We are making an effort to give inpression and satisfaction to guests.Thank you for taking your time to give us your precious opinion.
10/10 優異
Masanori
2024年5月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
clean and comfortable. excellent staff service
Masanori
於 2024 年 4 月住了 5 晚
フロント 關口 於 2024年5月2日的回應
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you for taking time out of your busy schedule to write a word-of-mouth review of our hotel.We are very pleased to hear that you were satisfied with your stay at APA Hotel Hiroshima Ekimae Ohashi.All of our staff will continue to strive to improve our services so that our guests can spend a pleasant stay with us in the future.We hope you will use our hotel the next time you come to Hiroshima.Thank you very much for your stay.Front Desk Sekiguchi
10/10 優異
Kirill
2024年5月2日
讚好:整潔度、職員與服務和住宿狀況
Great location.
Kirill
於 2024 年 4 月住了 1 晚
フロント 關口 於 2024年5月2日的回應
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to extend our sincere apologies for your choice of our hotel.We are very pleased to hear that you were satisfied with the location of our hotel during your stay.All of our staff will continue to strive to improve our services so that our guests can spend a pleasant stay with us in the future.We hope you will use our hotel the next time you come to Hiroshima.Thank you very much for your stay.Front Desk Sekiguchi
You have to check in on a computer. They can hold your luggage, but you can't check in early. They have a great selection of food for breakfast. The onsen has 2 big tubs and a little tub. It was a nice hotel.
MATTHEW
於 2024 年 4 月住了 4 晚
Front desk IGAUE 於 2024年5月1日的回應
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi. We are very honored that you have chosen our hotel among many hotels. As you mentioned, we have a check-in machine for our guests to complete check-in procedures. Thank you very much for your compliment about our breakfast. Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback. We look forward to welcoming you again.
10/10 優異
??
2024年5月1日
讚好:整潔度、職員與服務和住宿狀況
??
於 2024 年 4 月住了 1 晚
フロント 關口 於 2024年5月2日的回應
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to extend our sincere apologies for your choice of our hotel.We are very pleased to hear that you were satisfied with your stay with us.All of our staff will continue to strive to improve our services so that our guests can spend a pleasant stay with us in the future.We hope you will use our hotel the next time you come to Hiroshima.Thank you very much for your stay.Front Desk Sekiguchi
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi. We are very happy that you chose us out of all the hotels in Hiroshima. We look forward to welcoming you again when you have a chance to visit Hiroshima. Thank you very much for taking time out of your busy schedule to write us.
I was in a smoking room. I do not smoked but it was eye only room
Available. I was up half the night with the scent of smoke burning my nostrils.
Still, the staff was wonderful and they tried to find me a different room and mitigate the smell.
Overall decent stay. Very efficient checkin.
Schneur
於 2024 年 4 月住了 1 晚
Front Kai 於 2024年4月30日的回應
Thank you very much for using our hotel this time. However, we are very sorry to hear that your stay was not completely satisfactory.At our hotel, many hotels in Japan still have smoking rooms and floors, so please be careful when making reservations.We sincerely apologize for not being able to provide you with a satisfactory stay on this occasion.