Dear Mr/Ms. Fung Yee,With all my heart, we would like to say thank you a lot for staying with us. It is our pleasure that you could have a great experience in Hotel Grand Saigon, and Ho Chi Minh City as well.Your comment is one of the inspirations for us to keep improving our service, and quality. We hope that you will come back to our hotel someday in the near future and we promise to make your stay even better.We wish you all the best.Kind regards,
10/10 優異
Siu Kwan
2023年4月8日
Siu Kwan
於 2023 年 4 月住了 4 晚
Guest Relations Team 於 2023年4月10日的回應
Dear Mr/ Ms. Siu Kwan, Warmest greetings from Hotel Grand Saigon and thank you for choosing Hotel Grand Saigon as your preferred accommodation and spending time to share your experience with us. Highly appreciate your guest's valuable rating for improving our service quality in order to bring fantastic satisfaction to you in the future.Yours sincerely,
2/10 很差
LI WEI
2022年4月25日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
LI WEI
於 2022 年 4 月住了 1 晚
10/10 優異
Anh Diem Phuong
2021年12月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Anh Diem Phuong
於 2021 年 12 月住了 3 晚
10/10 優異
SHUO
2021年4月26日
SHUO
於 2021 年 4 月住了 7 晚
Hotel Grand Saigon 於 2021年5月12日的回應
Thanks for staying with us. We appreciate your feedback!
10/10 優異
真實旅客
2021年2月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Saigon
Hotel is a bit old, breakfast is not that good.
真實旅客
於 2021 年 2 月住了 1 晚
Hotel Grand Saigon 於 2021年2月22日的回應
Thanks for staying with us. We appreciate your feedback!
8/10 不錯
Fu sheng
多人同遊
2021年2月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fu sheng
於 2021 年 1 月住了 3 晚
Grand Hotel Saigon 於 2021年2月5日的回應
Thanks for staying with us. We appreciate your feedback!
Looking forward to welcoming you back!
10/10 優異
Hsing Yun
2020年11月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
西貢老牌五星飯店
1930年蓋的飯店,但房間品質不錯,交通也方便,唯一不足的是早餐品質普普⋯⋯
Hsing Yun
於 2020 年 11 月住了 1 晚
10/10 優異
PAIMIN
2020年7月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
PAIMIN
於 2020 年 7 月住了 1 晚
8/10 不錯
WEI CHUN
2020年6月21日
讚好:整潔度和職員與服務
住房環境
整體而言還不錯,20樓的風景很美,只是晚上樓上的KTV音樂太吵。
WEI CHUN
於 2020 年 6 月住了 2 晚
8/10 不錯
真實旅客
家人同遊
2020年2月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2020 年 2 月住了 3 晚
The Hotel Management Board 於 2020年2月17日的回應
Dear Our Valued Guest ,
Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always.
In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can.
Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times.
Sincerely,
The Hotel Management Board
10/10 優異
Lei Kang Han
家人同遊
2020年1月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點很好附近逛的地方很多
Lei Kang Han
於 2020 年 1 月住了 3 晚
The Hotel Management Board 於 2020年1月26日的回應
Dear Our Valued Guest
Thank you for staying with Hotel Grand Saigon and for sharing your comments.
We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experience to all our guests.
Once again, thank you for choosing our Hotel and we look forward to welcome you back at Hotel Grand Saigon in near future soon.
Sincerely,
The Hotel Management Board
8/10 不錯
真實旅客
2019年11月12日
讚好:職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 11 月住了 4 晚
The Hotel Management Board 於 2019年11月23日的回應
Dear Our Valued Guest
We are very proud of our staff and it is always rewarding to receive such kind comments as yours.
We constantly strive to exceed our guest’s expectations of service and it is satisfying to hear that these efforts are noticed.
We are thrilled that you were happy with the service and felt that no request was too much trouble. The staffs like to ensure our guests are happy and have everything they want during their time with us. We shall ensure that all of your kind comments and praise are passed on to the team.
We hope to welcome you back at Hotel Grand Saigon!
Sincerely,
The Hotel Management Board
10/10 優異
CHUNHAN
2019年6月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
CHUNHAN
於 2019 年 6 月住了 5 晚
JOHN 於 2019年6月19日的回應
Dear Mr. CHUNHAN,
Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always.
In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can.
Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times.
Sincerely,
Lam Van Dat
Front Office Manager
10/10 優異
CHUNHAN
2019年6月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
CHUNHAN
於 2019 年 6 月住了 5 晚
JOHN 於 2019年6月19日的回應
Dear Mr. CHUNHAN,
Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always.
In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can.
Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times.
Sincerely,
Lam Van Dat
Front Office Manager
10/10 優異
CHUNHAN
2019年6月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good
很好,地點周圍購物環境都很方便,步行可到
CHUNHAN
於 2019 年 6 月住了 5 晚
8/10 不錯
Edward
伴侶同遊
2019年6月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
great location, nice hotel. but overall facilities a bit old.
Edward
於 2019 年 5 月住了 7 晚
JOHN 於 2019年6月19日的回應
Dear Our Valued Guest,
Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always.
In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can.
Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times.
Sincerely,
Lam Van Dat
Front Office Manager
10/10 優異
Tsanhui
2019年5月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
美麗的飯店
早餐美味非常有氣氛,住宿品質很好,服務一流,下次會再訪
Tsanhui
於 2019 年 5 月住了 1 晚
JOHN 於 2019年6月19日的回應
Dear Our Valued Guest,
Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always.
In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can.
Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times.
Sincerely,
Lam Van Dat
Front Office Manager
8/10 不錯
CHUNHAN
2019年5月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
隔音不好,其它都很不錯
CHUNHAN
於 2019 年 5 月住了 2 晚
8/10 不錯
wei chin
2019年2月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
環境不錯
wei chin
於 2019 年 2 月住了 1 晚
Grand Hotel Saigon 於 2019年2月28日的回應
Thanks for staying with us. We appreciate your feedback!
8/10 不錯
真實旅客
2018年12月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 12 月住了 3 晚
8/10 不錯
Raymond
2018年11月19日
讚好:職員與服務和客房舒適度
Hotel is a bit old but nice~
Raymond
於 2018 年 11 月住了 4 晚
John 於 2018年11月21日的回應
Monday, 19th November 2018
Dear Mr. Raymond,
Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always.
In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can.
Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times.
Sincerely,
Lam Van Dat
Front Office Manager
10/10 優異
真實旅客
2018年10月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
早饭种类多,泳池大,房间舒适
真實旅客
於 2018 年 10 月住了 4 晚
John 於 2018年11月3日的回應
Thursday, 1st November 2018
Dear value Guest,
Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always.
In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can.
Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times.
Sincerely,
Lam Van Dat
Front Office Manager
10/10 優異
Haiyu
2018年8月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地点好有历史饭店
地点很好,早餐还不错,是有岁月的饭店,所以电梯有点太小了。
Haiyu
於 2018 年 8 月住了 2 晚
8/10 不錯
CHUN HAN
2018年8月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
CHUN HAN
於 2018 年 8 月住了 1 晚
8/10 不錯
Francis (HK)
2018年4月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice and convenient hotel with wonderful service
Situated in a convenient location. I prefer the new wing and the rooms are decent. Would be nice if the breakfast time can be extended to 10-10.30am to be in line with other international hotels especially for those not so early bird like me ;)
i stayed in the new wing, the services was good, facilities are good..good experience...location is close to the sight seeing...very convenient
Kable
於 2017 年 10 月住了 3 晚
10/10 優異
CHENGYUAN
2017年10月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
CHENGYUAN
於 2017 年 10 月住了 1 晚
10/10 優異
Carrie
2017年9月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Carrie
於 2017 年 9 月住了 2 晚
8/10 不錯
真實旅客
2017年8月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Old style five star hotel very good location
Location excellent
Old style five star hotel
Can not compare with new modern five star chain hotel in space and ultilitied
But still comfortable with good value
Very good for walk around the shopping area of the city
Easy to find and easy to find taxi for going some where
真實旅客
於 2017 年 8 月住了 2 晚
10/10 優異
Wai yan
2017年7月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wai yan
於 2017 年 7 月住了 5 晚
10/10 優異
Changwen
2017年7月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Changwen
於 2017 年 6 月住了 3 晚
6/10 一般
Kwok Wah
2017年5月26日
Good enought with the pricing.
Kwok Wah
6/10 一般
Kwok Wah
2017年5月22日
Location is good.
Kwok Wah
8/10 不錯
Lisa (Taipei)
2017年3月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點很好的飯店.
酒店位置很好. 在第一郡鬧區. 離西貢河很近.
附近景點有大劇院; City Hall; 中央郵局及聖母教堂. 均是走路可到的距離
對面二樓就有一家超市. 買伴手禮及水很方便
Lisa
8/10 不錯
真實旅客
2016年11月30日
讚好:整潔度、職員與服務和客房舒適度
真實旅客
8/10 不錯
真實旅客
2016年9月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
10/10 優異
Chung Cheng
2016年8月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chung Cheng
8/10 不錯
BIN
2016年8月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房间小。
BIN
6/10 一般
Chui
2016年6月19日
OK with all.
Chui
8/10 不錯
Chui
2016年6月13日
讚好:職員與服務
Price reasonable with the area and facility.
Chui
6/10 一般
Chui
2016年6月10日
Price reasonable.
Chui
8/10 不錯
Chun Piu
2016年5月30日
讚好:職員與服務和客房舒適度
Chun Piu
8/10 不錯
Chun Piu
2016年5月30日
讚好:職員與服務、住宿狀況和客房舒適度
Chun Piu
6/10 一般
真實旅客
2016年5月16日
讚好:職員與服務和住宿狀況
不滿:整潔度
真實旅客
2/10 很差
Lo Yi (Taiwan)
2016年4月27日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Worst !
Will not go again !!
Lo Yi
10/10 優異
MUI KWANG (Singapore)
商務旅客
2024年5月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent Location
MUI KWANG
於 2024 年 5 月住了 2 晚
Guest Relations Team 於 2024年5月26日的回應
Dear Mr/Ms. MUI KWANG,Thank you for staying with Hotel Grand Saigon and for sharing your comments.We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experiences for all our guests.Once again, thank you for choosing Hotel Grand Saigon and we look forward to welcoming you back at Hotel Grand Saigon in the near future soon.Kind regards,
10/10 優異
MUI KWANG (Singapore)
商務旅客
2024年5月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent Location
Staff Excellent Service
MUI KWANG
於 2024 年 5 月住了 2 晚
Guest Relations Team 於 2024年5月26日的回應
Dear Mr/Ms MUI KWANG ,We are very proud of our staff and it is always rewarding to receive such kind comments as yours. We constantly strive to exceed our guest’s expectations of service and it is satisfying to hear that these efforts are noticed. We are thrilled that you were happy with the service and felt that no request was too much trouble. The staffs like to ensure our guests are happy and have everything they want during their time with us. We shall ensure that all of your kind comments and praise are passed on to the team.We hope to welcome you back to Hotel Grand Saigon!Best regards,