外觀

西貢大樓喜來登酒店的評價

5 out of 5
西貢大樓喜來登酒店
88 Dong Khoi Street, District 1, Ho Chi Minh City

評價

8.8

優異

10 分評分,優異;557 則評價中有 333 則" "
8 分評分,不錯;557 則評價中有 159 則" "
6 分評分,一般;557 則評價中有 31 則" "
4 分評分,欠佳;557 則評價中有 21 則" "
2 分評分,很差;557 則評價中有 13 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

9.4/10 

設施服務

8.8/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

wang

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
美好的住宿回憶
地點很好,鄰近國家歌劇院,交通方便。 房間寬敞舒適,浴室動線規劃佳。 早餐種類豐富,食材品質精緻,口味很好。
附近的國家歌劇院
房間
浴室
早餐餐廳
於 2023 年 10 月住了 3 晚
Sheraton Saigon Hotel & Towers 於 2023年10月16日的回應
亲爱的 wang, 我们很感谢您选择喜来登西贡酒店,我谨代表酒店管理层感谢您認可並满意我们对您提供的服务. 我们一定会分享您的精彩评论给酒店团队,以此激励所有人员为每位客人提供更好的服务. 再次感谢您一直以来的信任与支持,希望在不久的将来,能有机会再次恭迎您莅临喜来登西贡酒店! 诚挚的祝愿 Julian Wong 总经理

8/10 不錯

Tao-Shiang

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
值得再次入住
整體感覺還不錯,餐廳服務人員很好,地理位置很好,早餐豐盛美味
於 2023 年 10 月住了 1 晚
Sheraton Saigon Hotel & Towers 於 2023年10月9日的回應
亲爱的 Tao-Shiang,我们很感谢您选择喜来登西贡酒店,我谨代表酒店管理层感谢您認可並满意我们对您提供的服务. 我们一定会分享您的精彩评论给酒店团队,以此激励所有人员为每位客人提供更好的服务. 再次感谢您一直以来的信任与支持,希望在不久的将来,能有机会再次恭迎您莅临喜来登西贡酒店! 诚挚的祝愿 Julian Wong 总经理

8/10 不錯

WEI Jung

讚好:整潔度、職員與服務和住宿狀況
Ok
於 2023 年 5 月住了 1 晚
Sheraton Saigon Hotel & Towers 於 2023年5月29日的回應
Dear WEI Jung,We are gratified to know that you had a pleasant experience while staying with us. We would like to express our sincere thanks for your positive feedback and wish you have a nice day.Warm regards,Julian WongGeneral Manager

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 2 晚
Sheraton Saigon Hotel & Towers 於 2023年2月6日的回應
Dear Valued Guest, On behalf of the Sheraton community, we would like to express our sincere thanks for your positive feedback on your recent experience with us. We look forward to welcoming you back in the future and wish you have a nice day. Warm regards, Julian Wong General Manager

10/10 優異

NgA Lai

於 2023 年 1 月住了 2 晚
Sheraton Saigon Hotel & Towers 於 2023年3月7日的回應
Dear NgA Lai, On behalf of the Sheraton community, we would like to express our sincere thanks for your positive feedback on your recent experience with us. We look forward to welcoming you back in the future and wish you have a nice day. Warm regards, Julian Wong General Manager

10/10 優異

Kwok Hung

於 2022 年 12 月住了 4 晚
Sheraton Saigon Hotel & Towers 於 2023年1月3日的回應
Dear Kwok Hung, On behalf of the Sheraton community, we would like to express our sincere thanks for your positive feedback on your recent experience with us. We look forward to welcoming you back in the future and wish you have a nice day. Warm regards, Julian Wong General Manager

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 2 晚
Sheraton Saigon Hotel & Towers 於 2022年12月7日的回應
Dear Anonymous, On behalf of the Sheraton community, we would like to express our sincere thanks for your positive feedback on your recent experience with us. We look forward to welcoming you back in the future and wish you have a nice day. Warm regards, Julian Wong General Manager

8/10 不錯

Hau Man

商務旅客
讚好:職員與服務、住宿狀況和客房舒適度
Non smoking floor but people are smoking at room
於 2022 年 9 月住了 3 晚
Sheraton Saigon Hotel & Towers 於 2022年9月7日的回應
Dear Hau Man, Many thanks for taking the time to share your recent experience with us. As we always strive to deliver the Sheraton’s go beyond service to our guests on every visit, we are very concerned about what you mentioned in regards to the cigarette smell in a non-smoking floor. We wish to extend our sincere apology to you. Please rest assured that your feedback has been shared and taken wholeheartedly with our management team for future improvements. Once again, we deeply apologize for your inconvenience. We look forward to having a chance to welcome you back so that we could serve you with our best hospitality. Warmest regards, Julian Wong General Manager

2/10 很差

真實旅客

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 1 晚
Julian Wong - General Manager 於 2022年3月2日的回應
Dear Anonymous, Thank you for choosing to stay at the Sheraton Saigon Hotel & Towers and for sharing your recent stay experience with us. We always strive to deliver a memorable stay experience for our guests but unfortunately, we were unable to meet your expectations in your recent stay with us and therefore, we wish to extend our sincere apology to you. We would appreciate if you can share with us further details via sheratonsaigon@sheraton.com. Please rest assured that our management team will take your feedback seriously for future improvements. Once again, we deeply apologize for your less than memorable stay experience with us and we look forward to welcoming you back to our hotel. Warmest regards,

10/10 優異

Chi Ning

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 1 晚
Sheraton Saigon Hotel & Towers 於 2021年12月13日的回應
Xin chào Chi Ning, On the behalf of Sheraton Saigon Hotel & Towers team, thank you for choosing us and sharing your experience on Expedia. We would like to express our gratitude for you in taking the time to share your recent staycation at our property, which resulted in your standing ovation score for our hotel. As our sole mission being Where the World Comes Together, we dedicate time, passion, and commitment to bring our guests unforgettable moments, so we're truly grateful to learn that you had a pleasant experience while staying with us. Once again, thanks so much for taking the time to share your experience with us. It would be our pleasure to welcome you back to your home away from home in the nearest future. With warm regards, Julian Wong General Manager

10/10 優異

Chi Ning

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 1 晚
Sheraton Saigon Hotel & Towers 於 2021年12月13日的回應
Xin chào Chi Ning, On the behalf of Sheraton Saigon Hotel & Towers team, thank you for choosing us and sharing your experience on Expedia. We would like to express our gratitude for you in taking the time to share your recent staycation at our property, which resulted in your standing ovation score for our hotel. As our sole mission being Where the World Comes Together, we dedicate time, passion, and commitment to bring our guests unforgettable moments, so we're truly grateful to learn that you had a pleasant experience while staying with us. Once again, thanks so much for taking the time to share your experience with us. It would be our pleasure to welcome you back to your home away from home in the nearest future. With warm regards, Julian Wong General Manager

8/10 不錯

Hsine feng

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 4 月住了 1 晚
Sheraton Saigon Hotel & Towers 於 2021年5月4日的回應
Dear Hsine feng, On the behalf of Sheraton Saigon Hotel & Towers, thank you for choosing and rating your experience with us on Hotels.com. As our sole mission being Where the World Comes Together, we dedicate time, passion, and commitment to be our guests’ home away from home. Hence, it is a great pleasure to learn that you had a pleasant stay with us and we were given the opportunity to welcome you back to our hotel. Your review is always highly appreciated as a motivation for us to continuously strive to maintain the highest level of guest satisfaction and improve our services. Once again, thank you for reviewing us on Hotels.com and we look forward to welcoming you back to your home away from home in the nearest future. With warm regards, Scott Hodgetts General Manager

8/10 不錯

Hsine feng

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 3 月住了 1 晚
Sheraton Saigon Hotel & Towers 於 2021年3月31日的回應
Dear Hsine feng, Thank you for choosing to stay at the Sheraton Saigon Hotel & Towers and share your experience with us on Expedia. Since we constantly strive to maintain the highest levels of guest satisfaction, your review is highly appreciated as the motivation to continuously improve our services. Once again, on the behalf of Sheraton Saigon Hotel & Towers, thank you for your review and we look forward to having the opportunity to welcome you back soon. With warm regards, Scott Hodgetts General Manager

10/10 優異

yaching

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 2 月住了 1 晚
Sheraton Saigon Hotel & Towers 於 2021年2月22日的回應
Dear Mr./Ms. yaching, It is a genuine pleasure to have the opportunity to welcome you to Sheraton Saigon Hotel & Towers! On behalf of the Sheraton community, we would like to express our gratitude for your great compliment and the absolute rating for us. We are gratified to know that you had a pleasant experience while staying with us. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every single of our guests who step into the door. Hence, learning that you pampered with the premium comfort of our room featuring the Sheraton signature sleep experience along with first-rate amenities is one of the most joyful feelings.We also take great delight in seeing that the warm hospitality and the attentive service of our team made a wonderful difference to your visit. Once again, thank you for sharing your feeling with us. We hope to be your home away from home every time your travels bring you to our charming city. With warm regards, Scott Hodgetts General Manager

6/10 一般

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 11 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 6 月住了 1 晚

10/10 優異

yin ru

於 2020 年 5 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
GOOD LOCATION. NEAR THE MUSEUM AND INDEPENDENCE PALACE
於 2019 年 12 月住了 2 晚
Sheraton Saigon 於 2020年1月6日的回應
Dear Valued Guest, How delighted it is to receive 5 out of 5 ranking from you! With our sole mission being Where the World Comes Together, we are entirely dedicated to delivering warmth and a sense of belonging to each of our guest from the moment they step into the door, so we take great delight in seeing that you had a enjoyable stay and that were able to utilize the hotel prime location. Once again, thank you for your continued trust, and we hope to have the pleasure of welcoming you back to the hotel in the not too distant future. With warm regards, Scott Hodgetts General Manager

10/10 優異

Chi Wang

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
convenient location
Nice location, good service.
於 2019 年 12 月住了 1 晚
Sheraton Saigon 於 2020年1月6日的回應
Hi Chi Wang, How delighted it is to receive 10 out of 10 ranking from you! With our sole mission being Where the World Comes Together, we are entirely dedicated to delivering warmth and a sense of belonging to each of our guest from the moment they step into the door, so we take great delight in seeing that you were able to enjoy the hotel prime location and the genuine hospitality delivered by the hotel team. Once again, thank you for your continued trust, and we hope to have the pleasure of welcoming you back to the hotel in the not too distant future. With warm regards, Scott Hodgetts General Manager

8/10 不錯

Michelle

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 3 晚
Sheraton Saigon 於 2020年1月6日的回應
Hi Michelle, Thank you for the ranking! We are glad to learn that you had an overall positive stay experience at the Sheraton Saigon Hotel & Towers. Once again, thank you for your continued trust, and we hope to have the pleasure of welcoming you back to the hotel in the not too distant future and for a more elevated experience. With warm regards, Scott Hodgetts General Manager

10/10 優異

JOU-CHEN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
It’s really nice place Surely to stay again
於 2019 年 10 月住了 3 晚

10/10 優異

mingjian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
clean, good locaton, delicious breakfast, nice pool, walking distance, easily accessible, friendly staff, fulk music show in the lobby......
於 2019 年 6 月住了 2 晚
Sheraton Saigon Hotel & Towers 於 2019年6月12日的回應
Dear mingjian, Thank you for taking the time to rate us and share with Hotels.com community. It is great to hear that you had a happy stay at out hotel. We hope to welcome you back to our hotel soon for more delightful stay experiences. With warm regards, Scott Hodgetts General Manager

10/10 優異

Kit Ling

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚
Sheraton Saigon Hotel & Towers 於 2019年1月31日的回應
Dear Kit Ling, Thank you for taking the time to rate us and share with Hotels.com community. It is great to hear that you had a happy stay at out hotel. We hope to welcome you back to our hotel soon for more delightful stay experiences. With warm regards, Scott Hodgetts General Manager

10/10 優異

Kit Ling

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚
Sheraton Saigon Hotel & Towers 於 2019年1月31日的回應
Dear Kit Ling, Thank you for taking the time to rate us and share with Hotels.com community. It is great to hear that you had a happy stay at out hotel. We hope to welcome you back to our hotel soon for more delightful stay experiences. With warm regards, Scott Hodgetts General Manager

10/10 優異

真實旅客

讚好:職員與服務
於 2018 年 12 月住了 4 晚
Sheraton Saigon Hotel & Towers 於 2019年1月4日的回應
Dear Guest, Thank you for taking the time to rate us and share with Expedia community. It is great to hear that you had a happy stay at out hotel. We hope to welcome you back to our hotel soon for more delightful stay experiences. With warm regards, Ivan Lee Director of Rooms

10/10 優異

Ching Man

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
下次出差必定會再次入住!
酒店前台員工幫忙入住時很有禮貎, 房間整潔, 各方面都很意!
於 2018 年 10 月住了 2 晚
Sheraton Saigon Hotel & Towers 於 2018年11月7日的回應
Dear Ching Man, Greetings from Sheraton Saigon Hotel & Towers, Thanks for taking the time to rate us on Hotels.com and we are glad to know that you enjoyed our room facilities and had an overall positive stay experience with us. It would be our great pleasure to welcome you back more often. Best regards, Marion Klein Director of Sales & Marketing

10/10 優異

WAI LING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice and Quiet
good room, nice and quiet.
於 2018 年 10 月住了 3 晚
Sheraton Saigon Hotel & Towers 於 2018年10月17日的回應
Dear WAI LING, Greetings from Sheraton Saigon Hotel & Towers, We appreciate you for taking the time to rate us on Hotels.com and we are glad to know that you had an overall positive stay experience. It would be a pleasure to welcome you back more often. With warm regards, Scott Hodgetts General Manager

10/10 優異

Kit Ling

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 1 晚
Sheraton Saigon Hotel & Towers 於 2018年10月11日的回應
Dear Kit Ling, Thank you for taking the time to rate us with Hotels.com community. It is great to hear that you had an overall happy stay at out hotel. We hope to welcome you back to our hotel soon for more delightful stay experiences. With warm regards, Scott Hodgetts General Manager

10/10 優異

Kai Chung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
excellent hotel
excellent location, right in the heart of the district 1. got upgrade on the day of check in. very friendly staff.
於 2018 年 6 月住了 1 晚
Best regards, 於 2018年6月14日的回應
Dear Kai Chung, Thanks for taking the time to share with us your thoughts. We are happy to hear that you had an enjoyable time at our hotel and that you were able to utilize our central location during your recent stay. Fulfilling the guest expectations is what we have been striving for, and we are delighted to hear that our Front Office team was thoughtful and offered you the upgrade! Rest assured your future stays will only be more memorable. We all can’t wait to welcome you back in the not too distant future. With warm regards, Scott Hodgetts General Manager

8/10 不錯

Arthur

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 11 月住了 2 晚
Dear Arthur, Thank you for taking the time to rate us. We look forward to welcoming you back soon. With warm regards, Sheraton Saigon Hotel & Towers

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2017 年 10 月住了 2 晚
Dear Anonymous, We appreciate you for taking the time to rate us on hotels.com. Looking forward to welcoming you back to our hotel in the not too distant future. With warm regards, Scott Hodgetts General Manager

10/10 優異

Wayne (I Lan, Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good quality in environment protection.
The restaurants and room are suitable to live temporary. I am please to have my family to live in this hotel in second times. No doubt about it, I will chose it the next time stay in Ho Chi Mingh City.
於 2017 年 8 月住了 6 晚
Sheraton Saigon Hotel & Towers 於 2017年9月19日的回應
Dear Wayne, Thank you for your support to Sheraton Saigon Hotel & Towers and for taking the time to share with us your recent stay experience. We are glad to read that you enjoyed the time spent with your family especially at our restaurants and in the room. We look forward to your return in the very near future! Best Regards, Sheraton Saigon Hotel & Towers

6/10 一般

Kwok Wah

Unspected : bad !! The building is good, the lobby is good, the postion is good, but.... The room is old, the poor is old fashion, the casino is old type. The name of Sheraton is famous, but not possible to compare other 5 starts hotel in HCM.
Many thanks for staying with us and your time leaving us you feedback. Sadly your stay with us this time didn't meet your expectation. Please rest assured that your feedback has been brought to our senior leaders to review and improve in the nearest future. Good news is we are going to have our room refurbishment this year. Until everything is finished, we hope to welcome you back to an updated Sheraton Saigon. Our apology for any inconvenience caused. Warmest regards,

10/10 優異

YU-KUO

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點非常方便在主要景點旁
地點非常方便,服務人員很友善。

8/10 不錯

Kwan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間沒有wifi很驚訝
訂的時候看錯了,所以沒有早餐,房間也沒有wifi,有點失望

8/10 不錯

Chih ming

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
滿意
地理位置佳 到哪裡都方便

10/10 優異

Shih-Chin (R.O.C)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Business trip in Saigon
Very good

10/10 優異

SHUI SHU

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good
A very comfortable stay, staff is nice and professional.

6/10 一般

Fung (HK)

讚好:整潔度、住宿狀況和客房舒適度

8/10 不錯

KAO

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Mrs. Chier (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Hotel with a good location.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

YAN

讚好:整潔度
酒店位置不錯,緊挨胡志明市歌劇院。不過酒店服務一般。
酒店位置不錯,緊挨胡志明市歌劇院。不過酒店服務一般。

8/10 不錯

stuart (Hindhead)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 9 晚
Julian Wong 於 2024年5月2日的回應
Dear stuart, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us.We are delighted to acknowledge that you are more than satisfied with your stay experience with us. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your experience with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Sheraton Saigon Grand Opera Hotel

10/10 優異

Yoshiaki

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Julian Wong 於 2024年5月2日的回應
Dear Yoshiaki, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us.We are delighted to acknowledge that you are more than satisfied with your stay experience with us. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Julian Wong General Manager

8/10 不錯

Rika

讚好:職員與服務和住宿狀況
The club lounge and gym were very good. However, the beauty salon was too expensive and I was not satisfied.
於 2024 年 3 月住了 3 晚
Julian Wong 於 2024年4月2日的回應
Dear Rika, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us.We are honored to acknowledge that you had a pleasant stay experience with us. Moreover, we have also well noted your special regards to the quality of our facilities. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your experience and constructive feedback with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Julian Wong General Manager

10/10 優異

Yuko

於 2024 年 3 月住了 2 晚
Julian Wong 於 2024年5月2日的回應
Dear Yuko, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us.We are honored to acknowledge that you had a pleasant stay experience with us. Moreover, we have also well noted your special regards to the quality of our facilities. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your experience and constructive feedback with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Julian Wong General Manager

8/10 不錯

CHINSHU

多人同遊
讚好:整潔度和職員與服務
何処に行くのも便利。 ホテル前の中華はおすすめ
於 2024 年 3 月住了 3 晚
Sheraton Saigon Hotel & Towers 於 2024年3月21日的回應
Dear CHINSHU, Thank you for choosing Sheraton Saigon Hotel & Towers and sharing your recent experience with us.We are gratified to acknowledge that you had a pleasant stay experience with us. Moreover, we have also well noted your long-lasting impression on the central location. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your experience with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Julian Wong General Manager

10/10 優異

Pawel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 6 晚
Sheraton Saigon Hotel & Towers 於 2024年3月12日的回應
Dear Pawel, Thank you for choosing Sheraton Saigon Hotel & Towers and sharing your recent experience with us.We are delighted to acknowledge that you are more than satisfied with your stay experience with us. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Julian Wong General Manager