室外泳池;6:00 至 22:00 開放;泳池傘、躺椅

西貢萬韻酒店的評價

5 out of 5
西貢萬韻酒店
22 - 36 Nguyen Hue Boulevard, 57 - 69F Dong Khoi Street, District 1, Ho Chi Minh City

評價

9.6

完美

10 分評分,優異;850 則評價中有 721 則" "
8 分評分,不錯;850 則評價中有 98 則" "
6 分評分,一般;850 則評價中有 13 則" "
4 分評分,欠佳;850 則評價中有 8 則" "
2 分評分,很差;850 則評價中有 10 則" "

10/10 

整潔度

9.6/10 

職員與服務

9.4/10 

設施服務

9.8/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

chingfu

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location. Nice service.
於 2023 年 9 月住了 2 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2023年9月27日的回應
Dear chingfu,Thank you for your recent stay at The Reverie Saigon and your positive review.I am delighted to learn that you had an enjoyable stay with us and were happy with our location and service. On behalf of the team, we look forward to welcoming you back in not far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

10/10 優異

Yinfang

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
always like to stay here
於 2023 年 9 月住了 3 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2023年9月14日的回應
Dear Yingfang,Thank you for choosing The Reverie Saigon as your place of stay in Ho Chi Minh City. I am delighted to learn that you had an enjoyable stay and that you were satisfied with our high service standards. We thank you for being such wonderful guests in The Reverie Saigon and are looking forward to have the pleasure of welcoming you again to your home away from home.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

10/10 優異

kan kwan

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2023年9月8日的回應
Dear kan kwan,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in not far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

10/10 優異

kan kwan

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2023年9月6日的回應
Dear Kan Kwan,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in not far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

8/10 不錯

Fu sheng

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 2 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2023年1月6日的回應
Dear Fu sheng,Thank you for your recent stay at The Reverie Saigon and taking your time to rating us. I am delighted to know that you had an enjoyable stay and that you were satisfied with our high service standards. We will continue to put effort to maintain the high level of standard we require and you have come to receive. Thank you and look forward to welcoming you again in the near future.Warm regards Thu Thuy Nguyen - Assistant Director of Rooms

10/10 優異

Chung Yu

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 3 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2022年12月19日的回應
Dear Chung Yu,Thank you very much for choosing The Reverie Saigon for your recent stay at Ho Chi Minh City and for sharing your rating about our hotel. On behalf of the team, we look forward to welcoming you back in not a far distance.Warm regards Thu Thuy Nguyen - Assistant Director of Rooms

10/10 優異

Chun Jen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 5 月住了 1 晚

10/10 優異

Kwok Cheung

於 2019 年 12 月住了 1 晚

8/10 不錯

Jen Yu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location and environment!
於 2019 年 12 月住了 2 晚
Christina von Wrede 於 2019年12月27日的回應
Dear Guest, we appreciate your comments regarding your stay at The Reverie Saigon. It is always a pleasure to receive positive feedback and we are sure your comments will encourage the team to keep up their hard work. Thank you again for sharing your experience, and we look forward to welcoming you again in the near future. Warm regards Christina von Wrede Hotel Manager

10/10 優異

Chia ju

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
無懈可擊
非常美好的住宿經驗!
於 2019 年 8 月住了 1 晚
Christina von Wrede 於 2019年9月1日的回應
Dear Guest, we appreciate your comments regarding your stay at The Reverie Saigon. It is always a pleasure to receive positive feedback and we are sure your comments will encourage the team to keep up their hard work. Thank you again for sharing your experience, and we look forward to welcoming you again in the near future. Warm regards Christina von Wrede Hotel Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服務很好; 裝潢並不一定合每一個人的胃口
酒店服務很好,酒店本身也很新。只是金碧輝煌的裝潢並不一定合每一個人的胃口。
於 2019 年 8 月住了 3 晚
Christina von Wrede 於 2019年9月1日的回應
Dear Guest, we appreciate your comments regarding your stay at The Reverie Saigon. It is always a pleasure to receive positive feedback and we are sure your comments will encourage the team to keep up their hard work. Thank you again for sharing your experience, and we look forward to welcoming you again in the near future. Warm regards Christina von Wrede Hotel Manager

10/10 優異

Bazel (Hong Kong)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
everything is perfect except the breakfast,variety is not very enough
於 2019 年 7 月住了 3 晚
Christina von Wrede 於 2019年7月21日的回應
Thank you for staying with us in your recent visit to Ho Chi Minh City. I am pleased to hear that you enjoyed your stay at the Reverie Saigon and it was indeed our pleasure to take care of you. Your kind words have been shared with everyone. This is a great encouragement to all of us and rest assured we continue to put effort to maintain the high level of standard we require and you have come to receive. I am sorry that the breakfast was not to your satisfaction. We will continue to put effort to improve the standard which we require and you have come to receive. Once again, thank you and on behalf of the team, we look forward to welcoming you back in the near future. Warm regards Christina von Wrede Hotel Manager

10/10 優異

Chien Chin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 3 晚
Christina von Wrede 於 2019年7月10日的回應
Thank you for your recent stay at The Reverie Saigon and your valuable feedback. How wonderful that you have enjoyed your stay with us to the fullest. We are looking forward to welcome you back in a not too distant future. Warm regards Christina von Wrede, Hotel Manager

10/10 優異

Michael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 3 晚
Christina 於 2019年6月16日的回應
Thank you for your recent stay at The Reverie Saigon and your valuable feedback. How wonderful that you have enjoyed your stay with us to the fullest. We are looking forward to welcome you back in a not too distant future. Warm regards Christina von Wrede, Hotel Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
乾淨,設施及地理位置好
於 2019 年 5 月住了 2 晚
Christina 於 2019年6月16日的回應
Thank you for your recent stay at The Reverie Saigon and your valuable feedback. How wonderful that you have enjoyed your stay with us to the fullest. We are looking forward to welcome you back in a not too distant future. Warm regards Christina von Wrede, Hotel Manager

10/10 優異

Chiling

讚好:整潔度、住宿狀況和客房舒適度
Excellent!!!
於 2018 年 12 月住了 4 晚
Christina von Wrede - Hotel Manager 於 2019年1月16日的回應
Dear Chiling, thank you for sharing your incredible experience with us. We are more than happy to hear that you enjoyed the hotel facilities and services during your stay with us. We look forward to welcoming you back again soon!

10/10 優異

Pei Jen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 3 晚
Christina von Wrede - Hotel Manager 於 2019年1月3日的回應
Dear Pei Jen, Thank you for sharing your experience, and we look forward to welcoming you again in the near future.

10/10 優異

DER

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 4 晚
Christina von Wrede - Hotel Manager 於 2018年12月28日的回應
Dear DER, thank you for taking the time to share your feedback about your recent stay at The Reverie Saigon. We look forward to welcoming you back in the near future.

10/10 優異

FU SHENG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
wonderful night
Wonderful!If they can provide Mouthwash before I go to there next time. I will give them 101 score. best andrew
於 2018 年 12 月住了 1 晚
Christina von Wrede - Hotel Manager 於 2018年12月21日的回應
Dear FU SHENG, thank you for sharing your incredible experience with us. We are more than happy to hear that you enjoyed the hotel facilities and services during your stay with us. We look forward to welcoming you back again soon!

10/10 優異

ZHAOSHENG (HONG KONG)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常豪華乾淨舒適的酒店。地理位置也十分優越,職員非常認真負責友善。唯一美中不足的就是SPA的收費極貴,与當地物價水平不符!
於 2018 年 11 月住了 2 晚
Christina von Wrede - Hotel Manager 於 2018年12月4日的回應
Dear ZHAOSHENG, thank you for taking the time to share your feedback about your recent stay at The Reverie Saigon. Your positive comments are greatly appreciated. We look forward to welcoming you back in the near future.

10/10 優異

Zhaosheng (HONG KONG)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
幾乎挑不出缺點的豪華酒店!唯一問題是浴缸前的電視機喇叭壞了,希望可以改進。另外SPA收費太高,應按當地物價水平調整!
於 2018 年 11 月住了 2 晚

10/10 優異

Yvonne (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點適中, 市內景點步行可至, 購物方便. 酒店房間大, 很整潔, 日用品齊全. 員工細心, 禮貌, 樂於協助和替客人解決問題.
於 2018 年 10 月住了 2 晚
Christina von Wrede - Hotel Manager 於 2018年12月4日的回應
Dear Yvonne, we appreciate your comments regarding your stay at The Reverie Saigon. It is always a pleasure to receive such positive feedback. As a luxury hotel in the city center, we strive to provide accommodations and services that meet and even exceed the expectations of our guests. I will share your comments with the team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to welcoming you again to The Reverie Saigon.

10/10 優異

Shau-Tang

地點很好,房間乾淨寬敞景色很好
於 2018 年 9 月住了 3 晚

10/10 優異

CHI SHENG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常適合商務旅遊的飯店
飯店的地點非常好👍!床非常大也非常舒適,高樓層景觀非常好看,內部裝潢設計風格非常漂亮。
於 2018 年 1 月住了 4 晚

10/10 優異

PL

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 1 月住了 1 晚

10/10 優異

Minh Du

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
不錯的一個飯店。浴室的水龍頭不是很好使用,很複雜。
於 2018 年 1 月住了 1 晚

8/10 不錯

Vincent (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
價格偏高但物有所值的酒店
入住登記快捷。房間雖不算寬躺但舒適。這次去適逢新年,酒店附近有大型慶祝,晚上頗為嘈吵。不過酒店位置去主要景點和購物都十分方便。 酒店職員態度友善。可惜第一晚找意大利餐廳,問了好幾位職員都給不到明確指示,結果花了超過10分鐘才找到位置。 清潔客房的員工值得一讚,一天整理兩次,除了剛入住時客房電視沒有遙控器,以及有一天忘記清理其中一個垃圾桶外,整體上十分滿意。 試過酒店的SPA,設施和服務都相當不錯,以當地價來說是偏高水平。
於 2017 年 12 月住了 11 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The hotel is grand, stylish, comfortable and in exquisite design. The service is excellent and thoughtful. The view of the hotel is amazing viewing the Saigon River. You can feel much effort has been put on every details of the hotel.
於 2017 年 12 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
員工親切熱情 服務週到有禮 客房整潔舒適 地點適中方便 整體而言無可挑剔 下次還會去住 也會推薦朋友本飯店
於 2017 年 12 月住了 2 晚

10/10 優異

容 (台灣)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很好的海景房
view很棒,床也很舒服,地點優,飯店裝潢高檔,房間設計非常典雅舒適 ,是間物超所值的飯店,有機會再訪胡志明市一定會再選擇這家飯店
於 2017 年 10 月住了 2 晚

10/10 優異

HUI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 8 月住了 3 晚

10/10 優異

CHAOPIN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

joyce kwok (hong kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The best Management structure I had ever seen !!
Cannot compare with any in ASIA! Really great team there! I had ever had such an experience in life! This is the best hotel, I can say not just in Asia but as long as I seen! No doubt at all! I am not related to anyone of their team, but no word can express my pleasure of their service at all!

10/10 優異

S F Chin (Sweden)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
this is the best hotel l stayed in

10/10 優異

Takehiro

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
ホテルのサービスは全て最上級でした。 何日でも泊まっていたくなるようなホテルです。
於 2024 年 5 月住了 3 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2024年5月21日的回應
Dear Takehiro,Thank you for your wonderful review during your stay at The Reverie Saigon and for your kind words about our service. Our goal is to ensure every guest has a comfortable and memorable stay. We will do our utmost to keep up our high service standards.Once again, thank you and on behalf of the team, we look forward to welcoming you back at The Reverie Saigon once your plans bring you back to Ho Chi Minh City.Warm regards,Thu Thuy Nguyen - Assistant Director of RoomsThe Reverie Saigon

8/10 不錯

EMIRI

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
部屋が前の人の匂いが残っており臭かったです。 3日程利用して匂いが薄まりました。 プールサイドで仕事の同僚とご飯を食べながら打ち合わせをしつつ、プールを利用しようとしたところスタッフに外部宿泊者は利用できないと言われ注意を受けましたが、マネージャーを呼んでもらい話したところ、食事を利用するのであれば何も問題はないと後に説明を受けました。 スタッフ同志のマニュアルが統一されてないように感じました。
於 2024 年 4 月住了 1 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2024年5月16日的回應
Dear Emiri,Thank you for sharing your experiences at the Reverie Saigon during your recent visit. We sincerely apologize for the unpleasant odor in your room. We're also sorry for the confusion regarding the use of the pool. It seems there was a miscommunication among our staff, and we appreciate you bringing this to our attention. We will ensure our team receives further training to provide consistent and accurate information. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.Warm regards,Thu Thuy Nguyen - Assistant Director of RoomsThe Reverie Saigon

10/10 優異

Paul

家人同遊, 親子同遊, 伴侶同遊, 寵物同遊, 商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome
於 2024 年 5 月住了 4 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2024年5月13日的回應
Dear Paul,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

10/10 優異

urushitani

讚好:整潔度、職員與服務、設施服務和住宿狀況
very good
於 2024 年 5 月住了 3 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2024年5月13日的回應
Dear Urushitani,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

10/10 優異

KENJI

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2024年5月13日的回應
Dear Kenji,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

10/10 優異

KEIKO

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
とても素敵な時間を過ごせました。 またぜひ利用したいです。
於 2024 年 5 月住了 1 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2024年5月13日的回應
Dear Keiko,We're delighted to hear that you had a wonderful time with us! Thank you for your kind words, and we would be honored to welcome you back again in the future. We look forward to the opportunity to host you again at The Reverie Saigon!Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

10/10 優異

Muraoka

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The city of Ho Chi Minh is great, but this hotel was also great. The breakfast buffet, view from the room, and pool were especially good.
於 2024 年 4 月住了 2 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2024年5月13日的回應
Dear Muraoka, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us at The Reverie Saigon. It's wonderful to know that you found our breakfast buffet, room views, and pool to be especially enjoyable. We strive to provide our guests with a memorable experience, and we're thrilled that we could contribute to your positive impression of Ho Chi Minh City. We hope to have the pleasure of welcoming you back for another great stay in the future!Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

10/10 優異

Geoffrey

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was friendly and service was very good
於 2024 年 4 月住了 2 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2024年4月25日的回應
Dear Geoffrey,Thank you for your recent stay at The Reverie Saigon and your positive rating.We are glad that you enjoyed your stay and it was indeed our pleasure to take care of you. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

10/10 優異

Antares (Milpitas)

於 2024 年 4 月住了 2 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2024年5月13日的回應
Dear Antares,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

10/10 優異

Cuong

商務旅客
World class service
於 2024 年 4 月住了 2 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2024年4月15日的回應
Dear Cuong,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

10/10 優異

Toru

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed 3 nights 5 years ago and could not forget the amazing view and warm hospitality, so we stayed one night in Ho Chi Minh City just to stay at the Reverie on my way back from the Phu Quoc. The hotel staff arranged for us to stay in a memorable room with the same wonderful view as last time, and we were again deeply impressed by the many warm hospitalities and reassuring service. New hotels are popping up all the time, but we look forward to staying at the Reverie next time with its unchanged beautiful and overwhelming presence and reliable hotel staff, which sets it apart from the rest! Thank you for making our stay unforgettable every time!!
於 2024 年 4 月住了 1 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2024年4月15日的回應
Dear Toru,Thank you for your kind words and for choosing to stay with us again at The Reverie Saigon. We are thrilled to hear that you had such a memorable experience and that our team was able to arrange for you to stay in a room with the same wonderful view as your previous visit. It's wonderful to know that our warm hospitality and reassuring service left a lasting impression on you. We take great pride in providing a consistently exceptional experience for our guests, and we're delighted that you appreciate our efforts. We look forward to welcoming you back on your next visit to Ho Chi Minh City, and we hope to continue exceeding your expectations with our beautiful accommodations and reliable service. Thank you for your loyalty, and we can't wait to make your stay unforgettable once again!Warm regards Thu Thuy Nguyen - Assistant Director of Rooms

10/10 優異

Susan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
over the top ostentatious luxury. Street noise always there even 31 stories up,especially on Saturday nights when loud bar music played until 5 a.m. Unfortunate, as that is not the hotels fault.
於 2024 年 4 月住了 3 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2024年4月9日的回應
Dear Susan,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel to offer over-the-top luxury. However, we apologize for any inconvenience caused by the street noise, especially on Saturday nights. We understand that this can disrupt your stay, and we regret that it affected your experience with us.While the noise from external sources is beyond our control, we appreciate your understanding on this matter. Please know that our team is always available to assist you in finding solutions to ensure a more comfortable stay, such as providing earplugs or arranging room relocation if possible.We value your feedback and hope to have the opportunity to welcome you back for a more peaceful experience in the future.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

10/10 優異

suzanne (deer park)

家人同遊
讚好:職員與服務、設施服務和住宿狀況
The location is ideal for visitors, the service across the board is impeccable. The outstanding award must go to the staff and once again from the bellhop, housekeeping, food and services, front desk. Your hotel is exceptionally represented by your staff and they and management should be commended for this excellence. Loved my stay here and will be returning in a few months along with friends that I have highly recommended. Thank you for a wonderful and memorable stay after a disappointing start from another establishment.
於 2024 年 3 月住了 4 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2024年4月1日的回應
Dear Suzanne,Thank you very much for your kind words and for choosing to stay at The Reverie Saigon. We are delighted to hear that you had a wonderful and memorable experience with us, and we truly appreciate your recognition of our staff's exceptional service. Your compliments will be shared with the entire team, as they serve as great motivation to continue delivering impeccable service to our guests.We are thrilled to know that you plan to return with your friends and that you have highly recommended our hotel. It would be our pleasure to welcome you back and create more unforgettable moments during your next visit.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

8/10 不錯

shaunalia

家人同遊
讚好:住宿狀況
Great except for the shower turn on. You get drenched just turning it on. Not great when you don’t want to get your hair wet
於 2024 年 3 月住了 2 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2024年3月27日的回應
Dear Shaunalia,Thank you for choosing to stay with us at The Reverie Saigon and for your valuable feedback. We apologize for the inconvenience you experienced with the shower turn-on mechanism. Your comment will be shared with our team, and we will ensure to check and rectify the issue promptly. During check-in, we make it a point to demonstrate the room facilities to our guests, and we appreciate your understanding as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back for a flawless stay in the future.Kind Regards,Thu Thuy Nguyen - Assistant Director of Rooms

10/10 優異

William (King City)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is one of the best hotels I have stayed at, both for quality of rooms and for service. I would highly recommend it.
於 2024 年 3 月住了 1 晚
Thu Thuy Nguyen - Assistant Director of Rooms 於 2024年3月13日的回應
Dear William,Thank you for your wonderful feedback! We're thrilled to hear that your experience at our hotel was one of the best you've ever had, both in terms of room quality and service. Your recommendation means a lot to us, and we truly appreciate it.We hope to have the pleasure of welcoming you back at The Reverie Saigon for another exceptional stay in the future.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms