亲爱的Yibing：感谢您的评价。很高兴阁下满意是次在香港丽悦酒店的住宿体验。酒店位于湾仔及铜锣湾闹市之间，距离湾仔克街地道食街以及铜锣湾时代广场只需数分钟步程，客人亦可利用酒店免费穿梭巴士前往港岛区如中环SOHO等著名美食区。希望客人下次入住时有机会利用上述服务。未来我们会继续努力加强酒店服务及设施，务求为客人带来更优质的住宿体验。我们期待客人于不久将来再次入住香港丽悦酒店。

Dear Valued Guest, Thank you for your rating. We regret to hear that your stay did not meet your expectation this time. In the future we will continue to improve our services and offerings to provide a better stay experience for our guests. Thank you again for visiting Cosmo Hotel Hong Kong.

Dear Graeme, We regret to hear that your stay did not meet your expectation this time. Your comments on breakfast and hotel staff have been well noted and reflected to the concerned department for continuous improvement. Please rest assured that we will reinforce our staff training to ensure courteous and friendly service is extended to our guests at all times. In the future we will continue to improve our services and offerings to provide a better stay experience for our guests. Thank you again for visiting Cosmo Hotel Hong Kong.

親愛的Man Fai: 感謝您的意見。我們很高興您於香港麗悅酒店有個舒適的住宿。我們期待將來可歡迎您和家人好友再次入住，享受更愜意舒適的酒店住宿體驗。謝謝。

Dear Valued Guest, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel Hong Kong in the near future.

Dear Ng, Thank you for your comments. We are glad to learn that you enjoyed your recent stay with us. Your comment on in-room facilities has been well noted and reflected to the concerned department for continuous improvement. Thank you for staying at Cosmo Hotel Hong Kong. We will definitely continue to improve and strive our best to deliver our guests a more delightful stay in the future.

Dear Wing Bo, Thank you for your rating. We are delighted to know that you enjoyed your stay with us. We look forward to welcome you back to Cosmo Hotel, Hong Kong in the near future.

Dear Amelia, Thank you for your rating. We are glad to learn that you enjoyed your recent stay with us. In the future we will continue delivering the best services and stay experience to all our guests at Cosmo Hotel, Hong Kong. We hope to welcome you back in the near future.

親愛的Mok, 感謝您就近日入住香港麗悅酒店的體驗留下寶貴的評價。香港麗悅酒店位於銅鑼灣及灣仔之間，離時代廣場及銅鑼灣港鐵站只需8分鐘步程。酒店附近亦設電車及巴士站，讓客人便捷地前往港島區各個熱點。未來我們會繼續努力為客人帶來更加優秀的住宿體驗。感謝您入住香港麗悅酒店。

Dear Tung, Thank you for your rating. You are welcome to share with us more regarding your stay with us this time for our continuous improvement. In the future we will continue to deliver to our guests the best services and stay experience in Cosmo Hotel Hong Kong. We hope to see you again here soon.

Dear David, Thank you for your rating. We regret to hear that your stay did not meet your expectation this time. You are welcome to share with us more of your feedback regarding your stay for our continuous improvement. We will definitely continue to improve and deliver to you a better experience next time. Thank you for staying at Cosmo Hotel Hong Kong.

Dear Murphy, Thank you for your review. We are delighted to hear that you enjoyed your stay with us. In the future we will continue to improve and deliver to you the best services and stay experience. We hope to see you again in Cosmo Hotel soon.

Dear Chi Tat, Thank you for your rating. We are glad to learn that you enjoyed your stay with us this time. In the future we will continue providing the best services and stay experience to all guests in Cosmo Hotel Hong Kong. We look forward to welcoming you back to our hotel soon.

親愛的Chi Ho， 感謝您寶貴的留言。香港麗悅酒店位於銅鑼灣及灣仔鬧市之間，距離時代廣場及銅鑼灣餐飲熱點只需約8分鐘步行距離。客人亦可選擇以5分鐘步行至灣仔克街一帶，探索各式各樣的地道食肆。此外，酒店亦有提供房內Foodpanda送餐菜單，提供高達100多樣美食選擇，讓客人安坐房中即可享受美食。未來我們會繼續努力，為客人帶來更加愉悅的住宿體驗。感謝您入住香港麗悅酒店。

親愛的Miu fa， 很高興閣下滿意是次在香港麗悅酒店的住宿體驗。您對於我們的服務團隊的讚賞，我們定會轉達至相關部門，以激勵他們繼續努力為客人帶來最優秀的服務。感謝您入住香港麗悅酒店。我們期待再次迎接您的光臨。

Dear Ivy, Thank you for your rating. We are delighted to know you had a great stay with us. In the future we will continue providing the best services and stay experience to all guests in Cosmo Hotel Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Kwok Kui, Thank you for your lovely comments. We are so delighted to know that you enjoyed your stay with us at the Cosmo Hotel. We will definitely pass your compliments to our team to keep them motivated. In the future we will continue striving our best to provide the best services and stay experience to all guests in Cosmo Hotel Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Maggie, Thanks for your rating. It is nice to know that you enjoyed your stay with us. In the future we will continue providing the best services and stay experience to all our guests in Cosmo Hotel Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Rainbow,Thanks for your rating. It is nice to know that you enjoyed your stay with us. In the future we will continue providing the best services and stay experience to all our guests in Cosmo Hotel Hong Kong. We look forward to welcoming you back to our hotel soon.

親愛的Kwok Kui， 感謝您就近日在香港麗悅酒店的住宿留下寶貴評價。閣下就房內設施的意見我們已反映至相關部門作跟進；住宿期間如為客人帶來不便，我們深感抱歉。未來我們會繼續努力，為客人帶來更加優秀的服務及住宿體驗。期待您再次入住香港麗悅酒店。

親愛的Jacky, 感謝您的留言。很高興閣下滿意是次在香港麗悅酒店的住宿體驗。客人就我們員工的讚賞，我們定會轉達，以激勵他們繼續努力為客人帶來更加貼心有禮的服務。未來我們會繼續進步，務求為所有客人提供更加優秀的住宿體驗。

親愛的客人， 感謝您的寶貴評價。很高興閣下滿意是次在香港麗悅酒店的住宿體驗。我們已提醒前台同事於客人入住時，務必向客人介紹客房號碼的位置，避免為客人帶來不便。未來我們會繼續努力為客人提供更加優秀的服務及住宿體驗。感謝您入住香港麗悅酒店。

Dear Telly, Thank you for your valuable feedback. We are glad to hear that you enjoyed your stay with us. Your comments on the fixtures have been noted and reflected to the concerned department for future improvement. In the future we will continue to improve and deliver to our guests ever better services and stay experience. We look forward to welcoming you back to our hotel soon.

Dear Man Yee, Thank you for your rating. It is nice to know you had a great stay with us. In the future we will continue providing our guests with the best services and stay experience. We look forward to welcoming you back to our hotel soon.

Dear Kam Hing, Thank you for your rating. We are glad to hear that you had a great stay with us. In the future we will continue providing the best stay experience to all guests in Cosmo Hotel Hong Kong. Thank you for staying at Cosmo Hotel Hong Kong.

Dear Ma Yung, Thank you for your rating. It is nice to know you had a great stay with us. In the future we will continue providing our guests with the best services and stay experience. We look forward to welcoming you back to our hotel soon.

Dear Mr. Pak Hong, Thank you for your feedback regarding your recent stay at Cosmo Hotel. We regret to learn that you did not find your stay with us this time satisfying. Please be assured that the services you encountered was not reflecting the standard of services we always strive to deliver. And we are very sorry for missing out the special privileges this time due to the internal miscommunications. Rest assured that this is a very rare case, and the concerned staff have already been reminded and training will be reinforced to prevent the same from happening again in the future. We will continue to improve and genuinely hope that you will give us the chance to regain your faith towards our hotel in the future. Thank you again for staying at Cosmo Hotel Hong Kong.

Dear Cheuk Ho, Thank you for your rating. We are glad to hear that you had a great stay with us. In the future we will continue providing the best stay experience to all guests in Cosmo Hotel Hong Kong. We look forward to welcoming you back to our hotel soon.

親愛的客人， 感謝您寶貴的評價。很高興閣下滿意是次在香港麗悅酒店的住宿體驗。我們已提醒相關前台員工於客人入住時提醒客人房間門牌的位置，為免為客人造成不便。未來我們會繼續努力為客人帶來更加優秀的服務及住宿體驗。感謝您入住香港麗悅酒店。

Dear Choi Hing, Thank you for your rating. You are welcome to let us know more of your comments regarding your stay with us this time for our continuous improvement. In the future we will continue providing the best stay experience to all guests in Cosmo Hotel Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Valued Guest, Thank you for your rating. We are glad to hear that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all our guests in Cosmo Hotel Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Laiman, Thank you for your rating. We are glad to learn that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Cosmo Hotel Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Ho Sing, Thank you for your rating. We are glad to learn that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Cosmo Hotel Hong Kong. We look forward to welcoming you back to our hotel soon.

親愛的客人， 感謝您寶貴的評價。您就香港麗悅酒店客房設施方面提出的意見我們已記錄下來作未來檢討與改進。如為客人造成不便，我們深感抱歉。未來我們會繼續努力為客人帶來最優秀的服務及住宿體驗。謝謝您入住香港麗悅酒店。

Dear Guest, Thank you for your rating. We are glad to learn that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Cosmo Hotel Hong Kong. We look forward to welcoming you back to our hotel soon.

親愛的Nga Chi， 感謝您的評價。很抱歉未能滿意您是次在香港麗悅酒店的住宿體驗。閣下就前台職員及酒店設施的意見我們已記錄下來作檢討與改進。如為您帶來不便，我們深感抱歉。未來我們會繼續努力為客人帶來最優秀的住宿體驗。感謝您入住香港麗悅酒店。

Dear Ting Yuen, Thank you for your rating. We are glad to hear that you had a great stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Seknin, Thank you for your rating. We regret to hear that your stay did not meet your expectation this time. You are welcome to share with us your comments regarding your stay with us for our continuous improvement. In the future we will continue providing the best stay experience to all guests in Cosmo Hotel Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Valued Guest, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. Please be assured that the services you encountered was not reflecting the standard of services we always strive to deliver. The concerned staff have already been reminded for this and we are truly sorry for the happenings you encountered. We truly hope that you’ll give us the chance to regain your faith towards our hotel in the future. Thank you again for staying at Cosmo Hotel Hong Kong.

Dear Valued Guest, Thank you for your rating. We are glad to learn that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Cosmo Hotel Hong Kong. We look forward to welcoming you back to our hotel soon.

親愛的Chifung，感謝您的留言。非常高興閣下滿意是次在麗悅酒店的住宿體驗。我們定會將閣下的讚賞轉達至顧客服務團隊，以激勵他們繼續努力。下一次入住時，客人可考慮我們其他房型以享受更加愜意的住宿體驗。未來我們會繼續努力為客人帶來最優秀的服務及住宿體驗。感謝您入住麗悅酒店。

Dear Wan Ying, Thank you for your rating. We are glad to learn that you had a great stay with us. In the future we will continue providing the best stay experience to all guests in Cosmo Hotel Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Valued Guest, Thank you for your rating. We regret to learn that your stay did not meet your expectation this time. You are welcome to share with us your comments regarding your stay this time for our continuous improvement. In the future we will continue providing the best stay experience to all guests in Cosmo Hotel Hong Kong. Thank you again for staying with us.

Dear Wan Ying, Thank you for your rating. We are glad to learn that you had a great stay with us. In the future we will continue providing the best stay experience to all guests in Cosmo Hotel Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Alan, Thank you for your rating. We are glad to learn that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Cosmo Hotel Hong Kong. We look forward to welcoming you back to our hotel soon.

Dear Ka Yi, Thank you for your rating. We are glad to learn that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Cosmo Hotel Hong Kong. We look forward to welcoming you back to our hotel soon.

親愛的Wilson， 感謝您的寶貴評價。很高興閣下滿意是次在麗悅酒店的住宿體驗。未來我們會繼續努力為客人帶來最優秀的服務及住宿體驗。期待客人再次光臨麗悅酒店。