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伊利瑪酒店的評價

2.5 out of 5
伊利瑪酒店
445 Nohonani St, Honolulu, HI

評價

8.6

優異

10 分評分，優異；1000 則評價中有 462 則" "
8 分評分，不錯；1000 則評價中有 402 則" "
6 分評分，一般；1000 則評價中有 91 則" "
4 分評分，欠佳；1000 則評價中有 36 則" "
2 分評分，很差；1000 則評價中有 9 則" "

8.6/10 

整潔度

9.2/10 

職員與服務

8.0/10 

設施服務

7.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間裡有廚房、微波爐、完整餐具，用餐更加便利也更多選擇。周圍超市、餐廳、購物都很方便。靠近運河，離海灘也是走路可到的距離 非常方便。
於 2023 年 9 月住了 7 晚
Reservations Dept 於 2023年9月19日的回應
We appreciate your feedback and are happy to hear you enjoyed you stay.

8/10 不錯

Wei

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room neat and clean. Good Service. nearby downtown and beach.
Reservations Dept 於 2023年1月15日的回應
We appreciate your feedback.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
要開車自助時，停車真的很方便。地理位置佳，逛街也方便!員工親切，很開心入住。
於 2020 年 1 月住了 7 晚

6/10 一般

KEN (CN)

讚好：職員與服務
不滿：住宿狀況和客房舒適度
酒店一般搬
位置很好，离沙滩很近，附近有很多吃的，但房间太久，厨房一阵味道，冲凉水不够多，热水一下就不够了，不值得再去住
於 2018 年 4 月住了 5 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
性价比在降低
第三次定了，冲着性价比去的，但最近越来越贵了，下次考虑要换了。
於 2017 年 8 月住了 5 晚

10/10 優異

Herbert

家人同遊
讚好：整潔度、職員與服務和住宿狀況
This is an updated , order hotel. With free limited parking. It was quiet. The room was large. Would recommend.
於 2024 年 5 月住了 4 晚
Reservations Department 於 2024年5月13日的回應
Aloha Herbert,We appreciate your review and hope to see you again in the future! Take care.

10/10 優異

Tamara

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved my stay here! This place is ideal for anyone planning a long visit - rooms are large, and the kitchen is well-supplied. We had a big regular-size refrigerator, stove, microwave, toaster, kettle, coffee maker, cutting board, lots of pans, skillets, pots, etc. I could actually cook! Also, dish towels, utensils, plates, bowls, and cups. This place is perfect for families with kids or people who need a place to stay while relocating to Oahu. There is also a self-service laundromat on premises. Staff was incredibly kind, too.
Reservations Department 於 2024年5月13日的回應
Aloha Tamara,We appreciate your review and are happy to see you enjoyed your stay with us. Take care and we hope to see you again in the future!

10/10 優異

KAZUNORI

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
リメイクされて綺麗でした。
於 2024 年 5 月住了 2 晚
予約部門 於 2024年5月6日的回應
ご意見ありがとうございます。

8/10 不錯

Lani

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Liked that it had been renovated.
於 2024 年 4 月住了 4 晚
Reservations Department 於 2024年4月29日的回應
Aloha Lani,We appreciate your review and are happy you liked the room renovations. Take care and we hope to see you again in the future!

10/10 優異

Lisa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location for walking to explore Waikiki. The kitchenette was very convenient and the room size was excellent.
於 2024 年 4 月住了 5 晚
Reservations Department 於 2024年4月29日的回應
Aloha Lisa,We appreciate your review and hope to see you again in the future!

10/10 優異

Kirsten (Victoria)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great place! The free parking can’t be beat, we always found a spot (they are a bit tight). Very kind staff and the rooms are spacious and clean. Only thing to note is they only provide 2-in-1 shampoo/conditioner, so bring your own if you’ll need to wash out salt water in your hair!
於 2024 年 4 月住了 8 晚
Reservations Department 於 2024年4月27日的回應
Aloha Kristen,We appreciate your review and hope to see you again in the future!

8/10 不錯

YOSHIMI

讚好：整潔度和職員與服務
周辺は少し寂れた感じだがワンブロック歩いただけでデュークスレーン(ABCストアの大きくてデリなどが豊富なマーケット)やABCストア、丸亀製麺、アイスモンスタースターバックスなどがあるので便利 ホテルのロビーが小さいので買い物をしてきてもビーチに行ってもすぐエレベーターにたどり着ける規模感は楽 で、キッチンの冷蔵庫が大きいので料理をしたい人や冷凍食品にチャレンジしたい人には嬉しい
於 2024 年 4 月住了 11 晚
予約部門 於 2024年4月25日的回應
アロハ吉見さんレビューをありがとうございます。今後またお会いできることを楽しみにしています。 気をつけて。

4/10 欠佳

Jaeeun

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Very limited amenities
於 2024 年 3 月住了 7 晚
Reservations Department 於 2024年4月8日的回應
Aloha Jaeeun,We're sorry our hotel did not meet your needs. Please send us an email addressing your concerns so that we can look into this matter. We hope to see you in the future. Take care.

10/10 優異

tohru

於 2024 年 3 月住了 5 晚
Reservations Department 於 2024年4月24日的回應
Aloha Tohru,We appreciate your feedback and hope to see you again in the future!

10/10 優異

MIYOSHI

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
Reservations Department 於 2024年4月1日的回應
Aloha Miyoshi,We appreciate your feedback!

10/10 優異

TAKAYOSHI

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
Reservations Department 於 2024年3月25日的回應
Aloha Takayoshi,We're happy you enjoyed your stay with us. Take care and we hope to see you in the future!

10/10 優異

Mindi

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The customer service was amazing! Nicole at the front desk went above and beyond! She is so kind and helpful. She deserves to be employee of the month!
於 2024 年 2 月住了 8 晚
Reservations Department 於 2024年3月18日的回應
Aloha Mindi,We appreciate your review and will pass on your message to Nicole and Management. Take care and we hope to see you again in the future!

6/10 一般

Masaomi

不滿：整潔度和住宿狀況
部屋は古い。ただ、広いのがよければGOOD。 浴室の換気扇の音がすごい。
於 2024 年 3 月住了 2 晚
Reservations Department 於 2024年3月16日的回應
Aloha Masaomi,We appreciate your review. Our most recent room renovation was completed in July of 2022 and are looking to renovate the bathrooms in 2025. We hope to see you again in the future. Take care.

10/10 優異

Makoto

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 5 晚
Reservations Department 於 2024年3月6日的回應
Aloha Makoto,We appreciate your feedback and are happy to see you enjoyed your stay!

6/10 一般

jungmi

讚好：職員與服務
不滿：住宿狀況
於 2024 年 2 月住了 1 晚
Reservations Department 於 2024年2月26日的回應
Aloha Jungmi,Thank you for your feedback. We hope to welcome you all back in the future!

8/10 不錯

Yoshiyuki

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
便利な場所にあり設備も整っていたので希望通りでした。早めにチェックインできて大変助かりました。機会があればまた利用しようと思います。
於 2024 年 2 月住了 4 晚
Reservations Department 於 2024年2月20日的回應
Aloha Yoshiyuki Hamasaki,Thank you for your feedback. We hope to see you in the future!

10/10 優異

Junji (Kawanishi)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Parking fee is free.
於 2024 年 2 月住了 5 晚
Reservations Department 於 2024年2月20日的回應
Aloha Junji Morita,Thank you for you feedback. Our parking is limited and free of charge based on a first come first serve basis. We hope to welcome you in the future!

8/10 不錯

Kazunori

於 2024 年 2 月住了 6 晚
Reservations Department 於 2024年3月21日的回應
Thank you feedback.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
Reservations Dept. 於 2024年2月4日的回應
We appreciate your feedback!

10/10 優異

T J

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We love staying here
Ilima is a great place to stay in Waikiki. It is located very close to Kuhio Street ( rear entrance to International MarketPlace Shopping Centre, shops, restaurants and bus routes) Rooms are comfortable, and clean, and we like the view at the rear of the property over the lagoon and golf course towards the mountains. However the best thing about the Ilima is its staff - from front desk to housekeeping they are all fantastic. That's why we return each year
於 2024 年 1 月住了 7 晚
Reservations Department 於 2024年1月31日的回應
Aloha TJ,Thank you for returning to the Ilima and for also taking the time to write a review. We are happy to hear you enjoyed your stay with us and look forward to seeing you again in the future! Take care!

10/10 優異

Sean

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good price range with good spot with Wikiki and other spots.
於 2024 年 1 月住了 5 晚
Reservations Department 於 2024年1月29日的回應
Thank you for your feedback.

10/10 優異

Arnel

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly staff Clean, good location and feel at home
於 2024 年 1 月住了 5 晚
Reservations Department 於 2024年1月26日的回應
Thank you for your feedback.

10/10 優異

T J

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We will be back
It’s very comfortable, clean accommodation in a small hotel that is an easy walk to the beach and all of the activity of Waikiki, and close to bus routes and the International Center. The staff are fantastic - surely the most helpful in town! We return most years - no need to look elsewhere for somewhere to stay
於 2024 年 1 月住了 6 晚
Reservations Department 於 2024年1月17日的回應
Thank you very much for your feedback.

10/10 優異

Iwao

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
ベッドもキングとダブルの二台で部屋も広く 買い物も便利、駐車場も無料で 冷蔵庫やキッチンも使いやすいです 日本語は通じませんが、とても感じ良く対応してくれました
於 2024 年 1 月住了 6 晚
Reservations Department 於 2024年1月16日的回應
Thank you for your feedback.

10/10 優異

toshikazu

讚好：整潔度、職員與服務和住宿狀況
スタッフの対応が非常に良かった。 また利用したい。
於 2023 年 12 月住了 5 晚
Reservations Department 於 2024年1月10日的回應
Aloha Toshikazu,Thank you for your feedback. We hope to welcome you back in the future!

8/10 不錯

fumiyoshi

親子同遊
讚好：整潔度、職員與服務和設施服務
車などで日中活動したり、景色を重要視しない方には良いと思います。時期によると思いますが、ビーチ方面（南西）の部屋は隣の施設の音が夜中に少し気になりました。
於 2023 年 12 月住了 3 晚
Reservations Dept 於 2024年1月8日的回應
アロハフミヨシさん、ご意見ありがとうございます。 残念ながら、低層階では眺望は望めません。 通常、より良い景色をご覧いただくために、スーペリアまたはデラックスのカテゴリーをご予約いただくことをお勧めします。 お気をつけて、またお会いできるのを楽しみにしています！

8/10 不錯

Keiko

於 2023 年 12 月住了 2 晚
Reservations Department 於 2024年1月29日的回應
Thank you for your feedback.

10/10 優異

JOSEPH

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Sweet stay in Waikiki
Fun-filled Waikiki stay after a cruise on NCL Pride of America. Hotel is comfortable and spacious, Really nice to have a full working kitchen...huge time and money saver! Service is amazing, even had unexpected housekeeping on Christmas Day! Staff is helpful and friendly. Area is a block off Kuhio Street, so it's not as noisy and generally quiet for Waikiki. You're literally one block from the International Mall, Dukes Lane, and a host of awesome restaurants and shopping options. Easy walk to the beach, jetty, Duke's Statue, and other attractions. Parking is free, but it's a tight lot, so nothing over 6'3" height. You won't park a truck in here, and there are no nearby parking options, so choose your rental thoughtfully.
於 2023 年 12 月住了 5 晚
Reservations Department 於 2024年1月1日的回應
Aloha Mr Velasco,Thank you for your feedback. Parking is free of charge here at the hotel and subject to a first come first serve basis. If there are no parking stalls available, there is parking across the street at the Island Colony, however, they charge 40 per 24 hour period. We hope to welcome you back in the future!

6/10 一般

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Free parking
The hotel offers complimentary parking on a first-come, first-served basis. The rooms are spacious and equipped with a kitchenette. Our main complaint is that we occasionally detected cigarette smoke in the room, as if someone nearby was smoking and the smoke entered through the vents. Given our stay on the upper floors, it couldn't have been from the street but seemed to originate within the hotel. Another issue was the shower in the bathroom, which only had a trickling flow.
於 2023 年 12 月住了 3 晚
Reservations Dept. 於 2023年12月29日的回應
Aloha,Thank you for your feedback and we are sorry to hear about the cigarette smoke you encountered during your stay. This should not have happened. As for the bathroom, we have water-saving shower heads installed to help conserve water, however, your shower head should not have a trickling flow. I will have the maintenance department follow-up with this issue. In the future, please report any issues with your room to the Front Desk so that they can create a work order or find another room for you.Once again we apologize for the trouble and hope to see you in the future!

8/10 不錯

Aiko

家人同遊
讚好：整潔度、職員與服務和設施服務
於 2023 年 12 月住了 4 晚
Reservations Dept 於 2023年12月26日的回應
We appreciate your feedback!

10/10 優異

Rick

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Stay
Great Hotel, very clean & comfortable. Clerks were friendly and provided help when needed.
於 2023 年 12 月住了 1 晚
Reservations Dept. 於 2023年12月19日的回應
Aloha Rick,We appreciate your feedback. Have a great day and we hope to see you in the future!

10/10 優異

Rie

讚好：整潔度和職員與服務
於 2023 年 12 月住了 4 晚
Reservations Dept. 於 2023年12月14日的回應
Aloha Rie,We appreciate your response! Have a great day and we hope to see you soon!

8/10 不錯

Akiko

於 2023 年 11 月住了 4 晚
Reservations Dept 於 2023年12月26日的回應
We appreciate your feedback!

8/10 不錯

Noriko

讚好：整潔度和職員與服務
於 2023 年 11 月住了 4 晚
Reservations Department 於 2023年11月30日的回應
Thank you for your feedback.

8/10 不錯

YUMIKO

親子同遊
讚好：職員與服務和設施服務
早く到着したが、無料でアーリーチェックインしてくれた。フライパンを使用したが、加熱すると臭い匂いがして気になった。ブラックフライデーの日は駐車場がいっぱいで駐車できなかったが目の前のホテルを案内してくれた。家族で自炊しながら節約して暮らすような1週間のハワイ。施設は古いですが、駐車場無料なのと利便性はいい。
於 2023 年 11 月住了 7 晚
Reservations Department 於 2023年11月29日的回應
Aloha Ms Maki,Thank you for your feedback. We will have the housekeeper check the frying should it need to be replaced. Thank you for staying with us and hope to see you again in the future!Mahalo,Drina

10/10 優異

Ernesto

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I love this place
於 2023 年 11 月住了 7 晚
Reservations Department 於 2023年11月28日的回應
Thank you for your feedback.

8/10 不錯

Patricia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff are always friendly and helpful. The A/C didn’t seem to work well this trip. While sitting on patio noticed unit is rusted. Toilet ran and handle broke off. Refrigerator leaked.
於 2023 年 11 月住了 7 晚
Reservations Department 於 2023年11月28日的回應
Aloha Ms Mcalpin,We appreciate your feedback. We will have the maintenance department address these issues. We hope to see you in the future. Have a great day!

2/10 很差

victor

不滿：整潔度、職員與服務和住宿狀況
Kicked and locked us us out of our room with no explanation
於 2023 年 11 月住了 10 晚
Reservations Dept. 於 2023年12月5日的回應
Aloha Victor,Thank you for your feedback. Unfortunately, the Studio you reserved was for two adults, however, there were five adults staying which is against the hotel policy. Your room key didn't work because it was demagnetized and this is why the key needed to be reprogrammed to allow access. Please contact the hotel to discuss any other discrepancies you have so that we can work towards a solution. We hope to see you in the future!

10/10 優異

Jenny

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Cute nostalgic, property with very nice staff and great location
於 2023 年 11 月住了 1 晚
Reservations Department 於 2023年11月7日的回應
Thank you for your feedback.

10/10 優異

Edmond

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
great location,service,and restaurants and beach
於 2023 年 11 月住了 4 晚
Reservations Department 於 2023年11月7日的回應
Thank you very much for your feedback.

4/10 欠佳

James

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務
Our room was on the makai (sea) side, and noise from the neighboring outdoor bars was loud and lasted late into the night. The "free" parking was available to spots numbering less than one-half the number of rooms. So, to avoid paying for parking at outside venues, one must return to Ilima before 5pm or so. Also, being hit on checking in with a DAILY "amenity" fee of $37.95, plus taxes, was rudely shocking. Friendly staff, newly renovated room, but the above will discourage me from staying there in future.
於 2023 年 10 月住了 14 晚
Reservations Department 於 2023年10月23日的回應
Aloha Mr Roberson,Thank you for your feedback. We offer limited free parking subject to a daily first come first serve basis. Unfortunately, there are days when parking can get full and guest will be required to park off property. The daily Amenity Fee (Resort Fee) is stated on Expedia as a fee that's "payable at property". Please advise if you questions and we hope to see you in the future.Mahalo,DrinaReservations

10/10 優異

Niall

讚好：整潔度、職員與服務和住宿狀況
Ilima is an undiscovered gem in the heart of Waikiki. If you are looking for glitzy ,beachfront then this is not for you! Ilima is only two blocks from the beach and superbly located near all the major centres and eateries while having an 'old school' vibe in terms of comfort and staff service. Great value, you can walk to the beach and still enjoy a relatively peaceful and quiet location when needed.
於 2023 年 10 月住了 4 晚
Reservations Department 於 2023年10月19日的回應
Thank you for your feedback.

10/10 優異

真實旅客

讚好：整潔度、職員與服務和客房舒適度
As advised
Great location, good price, bigger than expected with respectful and helpful staff
於 2023 年 9 月住了 4 晚
Reservations Department 於 2023年10月10日的回應
Thank you for your feedback.

10/10 優異

Michelle

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Our room at this hotel was perfect, and it was the only place we stayed at that had air conditioning, which was awesome for a great night’s sleep. The parking garage at the hotel was awful - all the spaces were extremely small so many cars were parked over the line, and there weren’t any spaces left. Some cars were even parked in the driving lane. It also doesn’t loop around, so after we reached the top and realized we couldn’t park, we had to find a way to turn around without hitting any of the cars - very challenging! The staff was very helpful though and directed us to the hotel parking garage across the street. We were able to park there, but it was $40 for the night. We also had to pay a $40 amenity fee when we checked in, which I wasn’t aware of, and we couldn’t negotiate around it even though we weren’t using any extra amenities (checked in around 9pm and checked out at 5am - only there to sleep). So I’m not sure if I knew ahead of time that I’d be paying almost $100 extra, I maybe would have chosen a different hotel. All in all, once we got past the frustration of figuring out how/where to park - the room was great.
於 2023 年 9 月住了 1 晚
Reservations Department 於 2023年10月3日的回應
Aloha,Thank you for your feedback. Although our parking is free of charge, it's narrow, limited, and subject to availability. The agency you booked through should have informed you of the daily amenity fee. We apologize for the miscommunication and hope to see you in the future.

10/10 優異

Andréanne

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Notre séjour à cette hôtel était parfait. La chambre est propre et bien aménagée. Mes enfants ont adoré la piscine. Le personnel est sympathique
Reservations Department 於 2023年10月2日的回應
Thank you for your feedback.