This hotel is directly opposite the Hilton beach front hotel. But guests will need to walk ten minutes to public access areas to get onto the beach. Behind the hotel the bustling bar street noise made it difficult to sleep. The unavoidable music and vocals continue well past midnight. But if this doesn’t keep you awake the noisy air conditioner will. Not sure which was worse.
The hotel's swimming pool is too small for adults -more suitable as a paddling pool. There is no view or scenery from the pool deck located in the second floor. The facilities in the room were rudimentary. Thin paper towels, no hair dryer, and bathroom toilet odours that filled the room were surprising disappointments.
Regarding service we feel the English at the reception desk was very poor and found it impossible to communicate even in simple conversation. We spoke up on several issues to the hotel manager but she was rude, unwilling to help and refused to offer assistance. This was a first for me. Our feelings did not matter to this hotel. We had our elderly parents with us but they did not care about the inconvenience caused to them. There is no sense of service, respect, ethics or basic civility.
As the metaphors goes - bad software and hardware - inside and out- truly the worst experience we have had in our well traveled 20 plus years.
真實旅客
於 2019 年 2 月住了 2 晚
8/10 不錯
真實旅客
2017年2月24日
讚好:整潔度、職員與服務和客房舒適度
Good Hotel
It is convenient and will be back next timr
真實旅客
6/10 一般
Jatinder
2024年3月26日
Jatinder
於 2024 年 3 月住了 2 晚
8/10 不錯
Grete
2024年3月5日
讚好:整潔度、職員與服務和住宿狀況
Grete
於 2024 年 3 月住了 1 晚
8/10 不錯
Adam (Houston)
2024年2月28日
讚好:職員與服務和設施服務
不滿:整潔度和住宿狀況
there were ants in the room, and the elevator broke down every day. But otherwise, the service and location are great.
Adam
於 2024 年 2 月住了 4 晚
8/10 不錯
Christopher
2024年2月27日
讚好:整潔度、職員與服務和客房舒適度
Trip around Thailand - A few days by the beach
V friendly staff and a good hotel in the heart of the activity, Ask for a room at the front of the hotel as it backs onto one of the main entertainment roads and it can be noisy. Nice breakfast
Christopher
於 2024 年 2 月住了 3 晚
10/10 優異
Christopher
多人同遊
2024年2月26日
讚好:整潔度、職員與服務和客房舒適度
Four Days in Hua Hin
Loverly hotel in good location. Staff at hotel friendly and very helpful. A short walk from beach and many bars and restaurants. Rooms very comfortable and clean.