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雅加達勒格朗德曼家度酒店的評價

4 out of 5
雅加達勒格朗德曼家度酒店
Jl. Mangga Dua Raya, Jakarta, Special Capital Region of Jakarta

評價

7.2

不錯

10 分評分，優異；174 則評價中有 29 則" "
8 分評分，不錯；174 則評價中有 78 則" "
6 分評分，一般；174 則評價中有 41 則" "
4 分評分，欠佳；174 則評價中有 17 則" "
2 分評分，很差；174 則評價中有 9 則" "

7.0/10 

整潔度

7.6/10 

職員與服務

6.6/10 

設施服務

6.6/10 

住宿狀況

評價

4/10 欠佳

Bondy

讚好：職員與服務
不滿：整潔度
設備老舊，還有蟑螂
於 2019 年 4 月住了 3 晚

2/10 很差

Jenny

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Very horrible experience!!!!!!!!
It was my second stay at this hotel, but I will never ever choose it again!! I have booked 2 rooms for business trip stay, but it was a nightmare, as the first night, I can not access the room smoothly due to the door lock was totally broken! They spent 1 hour to fix it!! All my luggage was inside the room, it was 11PM!! Very tired, and no compensation at all!! Moreover, we required the hair dryer, but we called several times, they gave us the broken one! when the second night, we tried to get the hair dryer again since the hair dryer which mounts on the wall in its restroom which is extremely weak, and sucks, the hotel manager promised to offer the new hair dryer, but once again, we have been lied again, they gave the old one and still broken!! I left my name card and summit the customer satisfaction questionnaire but no one contacted me, how this kind of hotel can have 4 stars certification, very disappointed, it was my worst stay experience!!!

8/10 不錯

CHI KEUNG

Good value
Nice staffs, close to the Kota area.
於 2018 年 3 月住了 1 晚

10/10 優異

Hui-Mei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel is good to stay. Shopping mall is near by. Very convenience
於 2018 年 1 月住了 2 晚

6/10 一般

Pauline

不滿：職員與服務
Check out 時跟該飯店索取receipt, 說因是透過網路travel agent 付款， 故該飯店不提供收據。 check in 時刷的保證金要10天才可歸還銷帳。
於 2017 年 11 月住了 2 晚

8/10 不錯

Bondy

讚好：職員與服務、住宿狀況和客房舒適度
於 2017 年 9 月住了 2 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
有點失望
設備老舊

6/10 一般

真實旅客

不滿：整潔度和客房舒適度
it's not worth price.

8/10 不錯

Fang ke

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
蠻注重香氣的飯店
游泳池和健身房的服務非常棒，服務人員態度都很好，早餐吃到飽非常厲害，雖然有一些小地方還有改進的空間，例如房內的備品不太夠，要再向服務人員索取，電梯刷卡有時候會感應不到...，但整體來說非常棒，我很喜歡大廳整體的氛圍。

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度

8/10 不錯

JIUNWEI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
位置近Mangga Dua 的重要電腦賣場，離家樂福等賣場略遠要走十五分鐘以上 頂樓lounge風景不錯有咖啡小點可用 早餐不錯，付費buffet口味也佳

8/10 不錯

Erh Chu (Taiwan)

地點不錯, 附近很多商場,整體都不錯

6/10 一般

真實旅客

讚好：整潔度和職員與服務
飯店說原訂的一大床房間已滿，被換成兩張床房間，飯店應事先保留房間

8/10 不錯

yung-tsai (台灣)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
交通方便，購物方便
第1次入住，經由網路介紹而決定入住，原來在網路上定價NT$1,933，但上網訂房後發現多加了一些費用變成三個晚上NT$7,017，多加了NT$1,218，希望在網路定價頁面要先寫清楚以便消費者方便比價，飯店櫃台旁邊有一道門可以方便通到商場，可以購置3C產品或通到另一棟大樓有更大的商場可以購物，基本上交通方便，購物方便。

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Nice hotel for bbusiness trip
Good quality of bed for sleeping and take rest, but the check in service spend a lot of times. Wiithout this point, evryting is good and well for recommend for business guy in Jakarta.

8/10 不錯

Chun-Chieh (Taipei Taiwan)

讚好：職員與服務和客房舒適度
性價比不錯的Hotel
早餐ok, Free WiFi, 房間也ok.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice hotel

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
The Hotel & rooms are old furniture need replace
The hotel is old and most of the things in the room are old and damage. The property and rooms must re-work condition.
於 2020 年 2 月住了 2 晚

8/10 不錯

RafatSedky (Egypt )

商務旅客
讚好：整潔度和職員與服務
Place is a relaxing place for you and your family
於 2019 年 11 月住了 2 晚

8/10 不錯

真實旅客

於 2019 年 10 月住了 2 晚

4/10 欠佳

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
Mannga due
Breakfast was ok but overall environmental is old.
於 2019 年 9 月住了 4 晚

6/10 一般

YOUNGIL

不滿：整潔度、住宿狀況和客房舒適度
곰팡이 냄새
에어컨을 켜면 곰팡이 냄새가 납니다. 잠을 못잤어요
於 2019 年 8 月住了 3 晚

4/10 欠佳

真實旅客

不滿：設施服務和住宿狀況
於 2019 年 8 月住了 1 晚

6/10 一般

真實旅客

商務旅客
不滿：整潔度和住宿狀況
建物やインテリの広さに余裕があってよいが、全体に古びている。
於 2019 年 7 月住了 1 晚

10/10 優異

khaled

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
رحله
مكان اقامه قريب من المولات .. يجمع بين اربع الى سته مولات .. راحه ونظافه وسعر بسيط
於 2019 年 7 月住了 2 晚

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
マンガドゥアモール直結のホテル
クラブルームに宿泊しましたが部屋は喫煙ルームだし、VIPラウンジも喫煙でタバコ臭く、食べ物もドライフルーツとしょぼい果物位しかなく意味がありませんでした。モールに行くのは便利ですが、夜になると周囲は暗く、食べる店も徒歩圏にほぼないので、ホテル内で中華を食べました。そこは中国でした。
於 2019 年 3 月住了 1 晚

6/10 一般

avanish

不滿：整潔度
ok hotel
the hotel services are not so good as it used to be earlier. this may be the reason there were not many guests in the hotel.
於 2019 年 4 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 5 月住了 4 晚

2/10 很差

真實旅客

商務旅客, 多人同遊
不滿：職員與服務
The staff was terrible I bought new soccer shoes left them in my room and when I came back they were gone. I asked the staff about them maybe cleaning staff misplaced them & they then proceeded to accuse me of lying and all they did was write a report and “opened” an investigation. They were so rude about the situation and accused me of lying but did nothing to try to reimburse my cost or finding my shoes.
於 2019 年 4 月住了 2 晚

8/10 不錯

UGO

讚好：整潔度、職員與服務和客房舒適度
Nella norma
Ambiente pulito, mobilio datato ma in ordine. Personale molto gentile e simpatico.
於 2019 年 4 月住了 1 晚

6/10 一般

LIM

不滿：住宿狀況
Na
Room in poor condition It a old hotel
於 2019 年 2 月住了 2 晚

6/10 一般

真實旅客

不滿：整潔度和住宿狀況
禁煙お願いしてたが、喫煙ルームだった為臭いが... 場所は
於 2019 年 2 月住了 3 晚

6/10 一般

Sim Moh

讚好：職員與服務
不滿：整潔度和住宿狀況
So so hotel
There are many young bb cockroaches in the toilet area..
於 2019 年 2 月住了 4 晚

10/10 優異

Muhamad (kuala lumpur, my)

家人同遊, 親子同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Its near to shopping Mall Mangga Dua. Just walking distance but far from Mangga Square. The taxi around hotel is quite expensive! But i am sure its out of your control. At night its nothing we can do near that area because Mangga Dua is close early around 6pm. To find halal food court also far and not so many stall near the hotel. Its important for me and my family of 6 to travel far without private car
於 2019 年 2 月住了 2 晚

4/10 欠佳

PERVEZ

不滿：整潔度、職員與服務和住宿狀況
Better avoid
Its better you remove this hotel from your list. Almost on the verge of Closure. Sub-standard Food in Breakfast, No Hygiene in Bathrooms, Very poor service, No one understand English. Old furniture. Dark Rooms
於 2019 年 2 月住了 3 晚

8/10 不錯

rusmidi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
semua baik, bersih, nyaman
semua baik, bersih, nyaman.
於 2019 年 2 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度和住宿狀況
Nice hotel & great staff but room cleanliness this visit was terrible.
於 2019 年 1 月住了 5 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：住宿狀況
Hotel vieillissant, peu de travaux de rénovation durant les 20 dernières années. Chambre spacieuse, salle de bain correcte mais robinetterie d'y il y a 25 ans. Coffre de sécurité hors service. Réception TV aléatoire, Wifi très correct. Literie propre et en bon état. Breakfast abondant et bon . Parking facile à l'hotel avec la chambre.Prix très compétitif 39 Euros/nuit.. Bonne Localisation. Insonorisation du bruit extérieur bonne.
於 2019 年 1 月住了 2 晚

6/10 一般

真實旅客

不滿：職員與服務
Since i booked the hotel via Expedia, i am not allowed a late check out at all. Lady staff is not too friendly when checking in with a big frown on her face as if i hv not made any bookings. Bfsat is good.
於 2018 年 12 月住了 2 晚

4/10 欠佳

Jenny

不滿：整潔度、住宿狀況和客房舒適度
Retouching needed
於 2018 年 12 月住了 2 晚

2/10 很差

真實旅客

This was my third, and probably the last visit to this hotel. They need a major renovation of the facility. At least they need to do drastic bug control measures. During my one week stay, the first thing I did when I got to the room was to kill roaches, at least 3 of them everyday. They were mostly in the bathroom but some also found on the TV cabinet and ON THE BED. The front desk kindly provided me an upgrade to the executive suite but I still saw them everyday and I also struggled with mosquitos. I saw mice in the restaurant and the lounge during my first and second visits. The restaurant served moldy cakes in the morning, the TV never picked up the signal and the remote didn't work correctly, the bell boy was insistent to carry my baggage and never left my room until got tipped. I emailed the hotel to ask about the payment after the visit but no reply. To be fair, most of the staff were friendly.
於 2018 年 11 月住了 7 晚

4/10 欠佳

真實旅客

The Aircon in the room was not cold at all. The shower water tap was uneasy to control the hotness of the water. Regular maintance needed.
於 2018 年 11 月住了 2 晚

8/10 不錯

たか (広島)

讚好：職員與服務和住宿狀況
モールが近い。歩いていける
於 2018 年 11 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel close to the shopping mall and have a kind staff
於 2018 年 11 月住了 3 晚

10/10 優異

Dan (Kuala Lumpur)

讚好：整潔度、職員與服務和客房舒適度
Good location good location good location good location
於 2018 年 10 月住了 2 晚

10/10 優異

Faizal (Malaysia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Saya puas hati hotel ini dan pekerja nya sangat friendly
於 2018 年 11 月住了 2 晚

2/10 很差

Mike (Portland, OR)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Doorman and receptionist is not welcoming upon arrival for a 5 stars hotel. I have to carry my own luggage throughout the check-in process. Receptionist clearly didn't care. Room is outdated and need serious repairs. Missing amenities such as facial towel, slipper, toothbrush. I have to call housekeeping to request it. Broken hair dryer. No cabinet for clothes storage. Dirty sheet. Old towel. Breakfast is below standard. Area is dead after 6pm. Stay away from this hotel.
於 2018 年 10 月住了 2 晚

6/10 一般

Ivan (Medan, Indonesia)

讚好：整潔度和職員與服務
Connecting to mangga dua, If you guys like to shop and bargain price, this is totally the place for you to be.
於 2018 年 9 月住了 1 晚

6/10 一般

T.K (日本)

讚好：職員與服務和住宿狀況
不滿：整潔度
於 2018 年 9 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Nice hotel but dated and in need of refurbishment
Nice hotel but dated and in need of refurbishment, there were signs of wear and tear everywhere. Small things like USB sockets could improve the look and feel.
於 2018 年 9 月住了 4 晚