Thank you very much for the response.we hope you were satisfied with the stay with us.when you come to karuizawa again,we always waiting for you.Thank you.
10/10 優異
KA HEI
多人同遊
2023年12月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
KA HEI
於 2023 年 11 月住了 1 晚
mahod 於 2023年12月16日的回應
Thank you for staying with us.We are so glad to hear that you were satisfied stayed at IkoI Villa.We are waiting for you visit us again.
10/10 優異
真實旅客
2023年11月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2023 年 11 月住了 3 晚
Manager 於 2023年11月23日的回應
Thank you for taking the time to provide us with your feedback. We are very happy to receive high evaluations from our guests, and we will continue to strive to make our facilities even better in the future.Thank you very much for choosing Ikoi Sanso.
10/10 優異
Wong
2023年8月29日
Wong
於 2023 年 8 月住了 2 晚
Manager 於 2023年9月1日的回應
Thank you for taking time to write a review. How was your stay at Ikoi Sanso? Did you have a time?We are very happy to receive the high evaluation from our customers. We are looking forward to see you again.
8/10 不錯
真實旅客
家人同遊
2023年1月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店乾淨,房間三個人住都不算小剛剛好,早餐每人一份回房間吃,都算豐富,不過整體上來說價格略貴。
真實旅客
於 2022 年 12 月住了 1 晚
Manager 於 2023年1月6日的回應
感謝您提出寶貴意見。 如果還有機會,請使用它。我們將盡最大努力提供物有所值的服務。
8/10 不錯
真實旅客
家人同遊
2022年12月27日
不滿:整潔度和客房舒適度
Good small family hotel in general.Very basic.
真實旅客
於 2022 年 12 月住了 1 晚
Wathsaka 於 2022年12月28日的回應
Thank you for staying at Ikoisanso. Also thank you for the your compliments.Hope you had a great time during your stay at our hotel.Best Regards,Ikoisanso
We like the excellent service offered by the staff, particularly Mrs. Suen, she is very nice and helpful.
真實旅客
於 2019 年 12 月住了 4 晚
Manager 於 2019年12月30日的回應
Thank you for using Ikoisan-so.
In addition, I am very happy to receive words of praise to the staff of the hotel.
If you have the opportunity to come to Japan again, please use Ikoisanso.
Thank you very much for your valuable opinions and use.
8/10 不錯
Yuk Ling
2019年12月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A friendly hospitality in Karuizawa
IKOI sanso has a very good location with many restaurants in walking distance, and very close to a onsen resort.
The male staff who served us most often is very friendly, helpful and really patient.
After accidentally missing the Shinkansen train to Karuizawa, we needed to arrive there at midnight. But that staff was still willing to wait for us and confirmed us the practical way of transport to get there through emails. It was such a relief in my situation.
The room that was arranged for us was very clean and spacious.
It also has a small hot spring(onsen).
But the breakfast included was a bit disappointing that was in western style, not the traditional Japanese one. And the size and flavour were a bit too ordinary.
It also has bicycles for the guests to enjoy riding to some scenic spots in Karuizawa which is just 1000yen for one day.
Yuk Ling
於 2019 年 12 月住了 1 晚
. 於 2019年12月29日的回應
Dear guest,
Thank you for staying at Ikoisanso.
Also thank you for many compliments and the location guidances.
Yes we are always take caring all of our guests and try to give the best experience to them by giving various services.
We are always concerning about the Cleanliness. And keep continuing.
We are providing both local & western menus for the breakfast & dinner. Guests can choose by your self whatever you like.
There are lots of sightseeing places around our hotel. Hope to see you again in different seasons.
Thank you again.
Best Regards
Ikoisanso
Great service for shuttle service and wonderful welcome greeting
YA CHI
於 2019 年 12 月住了 1 晚
Ikoisanso 於 2019年12月13日的回應
Dear guest,
Thank you for staying with us. Also thank you for many compliments. We hope you enjoy your journey this time. Looking forward to see you again in different seasons. We are hope to give the best services to our guests. Thank you again.
Best Regards,
Ikoisanso
Thank you for staying at Ikoi Sanso this time.
Thank you for the high evaluation.
If you have the opportunity to come back to Japan, please come to Ikoisanso.
thank you so much for staying with us! We hope to see you again in different seasons.
8/10 不錯
真實旅客
2019年5月28日
讚好:整潔度、職員與服務和住宿狀況
真實旅客
於 2019 年 5 月住了 2 晚
ikoi 於 2019年5月29日的回應
thank you so much for staying with us! We have special discount for you next time. Look forward to serving you again!
10/10 優異
ya-chi (Taiwan)
2019年2月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
ya-chi
於 2019 年 2 月住了 1 晚
Kamio 於 2019年2月27日的回應
Thank you for staying at Ikoi Sanso.
Also, we are very pleased that we gained a high reputation.
If you have the opportunity to come to Japan again, please come to Ikoi Sanso.
I'm looking forward to seeing you again.
Thank you for staying at Ikoi Sanso.
Thank you for your high evaluation.
If you have the opportunity to come back to Karuizawa again, please come to Ikoisanso.
Dear guest thank you so much for staying with us! We hope to see you in different seasons again. For repeat guests we have special offer. Thank you again!