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薩曼尼亞海灘度假村及 SPA的評價

4 out of 5
薩曼尼亞海灘度假村及 SPA
Kep Road (33A), Kep

評價

9.2

卓越

10 分評分，優異；32 則評價中有 20 則" "
8 分評分，不錯；32 則評價中有 10 則" "
6 分評分，一般；32 則評價中有 1 則" "
4 分評分，欠佳；32 則評價中有 1 則" "
2 分評分，很差；32 則評價中有 0 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

10/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

YUN-WEN

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice and relax resort
於 2022 年 7 月住了 1 晚
Jonathan 於 2022年8月19日的回應
Thank you very much for your great review. We hope to welcome you back here at Samanea during your next visit in Kep.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Yim

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I’m feel safe to stay there even during covid 19 outbreak.
於 2021 年 9 月住了 1 晚

10/10 優異

Lori (Colorado)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful and relaxing place, with terrific food and a really nice pool. Bungalows are spacious and lovely. Friendly and helpful staff as well.
於 2020 年 11 月住了 6 晚
Jonathan 於 2020年11月28日的回應
Thank you so much for your great feedback. We very much appreciate it and hope to see you again soon.

10/10 優異

DrJ (Washington DC)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
A great property with a fantastic and friendly staff. This is clearly one of the best property in the area.
於 2020 年 10 月住了 3 晚
Jonathan 於 2020年10月26日的回應
Thank you so much for your great feedback. We very much hope to be able to welcome you here again soon. With best regards, Jonathan

10/10 優異

真實旅客

於 2020 年 9 月住了 2 晚
Jonathan 於 2020年10月13日的回應
Thank you so much for your great rating.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
깹 최고의 리조트
깹 지역에서 이정도의 우수한 시설의 리조트는 찾기힘들것입니다. 날씨 때문에 숙소에 있는 시간이 많았는데 만족합니다
於 2020 年 9 月住了 2 晚
Jonathan 於 2020年9月20日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Julie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
un petit coin de paradis
L’hôtel est plein de charme, les chambres spacieuses et les salle de bain extérieures géniales! La situation est incroyable et les couchers de soleil dignes d’une carte postale! La cuisine est délicieuse et le service adorable.
於 2020 年 1 月住了 4 晚

10/10 優異

Kati

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely beach hotel at Kep
Fantastic 4 night stay at this lovely well run, friendly and super stylish beachside hotel. Would definitely recommend.
於 2019 年 12 月住了 4 晚
Jonathan Manstein Hotel Director 於 2020年1月4日的回應
Dear Kati, thanks for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. With best regards, Jonathan Manstein Hotel Director

10/10 優異

jeongkeun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
Jonathan Manstein 於 2019年8月31日的回應
Dear jeongkeun, thanks for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. With best regards, Jonathan Manstein Hotel Director

8/10 不錯

Bunleng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 2 晚
Jonathan Manstein Hotel Director 於 2019年7月1日的回應
Dear Bunleng , thanks for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. With best regards, Jonathan Manstein Hotel Director

10/10 優異

真實旅客

於 2019 年 4 月住了 1 晚
Jonathan 於 2019年4月30日的回應
Thanks for your great feedback! Its very much appreciated by me and our team. We hope to see you again soon!

10/10 優異

Allison

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The resort was beautiful and the staff were very friendly and helpful.
於 2019 年 3 月住了 3 晚
Jonathan 於 2019年4月4日的回應
Dear Allison, Thank you so much for your great feedback. I have shared it with my staff already and we very much hope to welcome you here again next time. With best regards, Jonathan

4/10 欠佳

masahiro

不滿：職員與服務、住宿狀況和客房舒適度
個人的にはがっかりです。
普通のホテルでした。4星にがっかり。まず、4ＲＯＯＭ中2ＲＯＯＭでシャワーのお湯が出ない。歯ブラシが無いのでお願いしたら次の日の朝にバルコニーに置いてあった。 施設の改装中でしたのでうるさかった。ホテルへの飲み物持ち込みが制限された。朝食の種類が少ない。全体的には対応が遅いのでのんびりと待てばよいと思います。
於 2018 年 9 月住了 2 晚

8/10 不錯

JEAN-MICHEL

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Endroit très calme avec un personnel extra
Très bel endroit en pleine nature, très relaxant. En attente des nouveaux vélos car ceux qu'ils ont ne peuvent quasiment pas rouler mais le manager nous avait prévenu. Le personnel est vraiment très sympa.
於 2018 年 8 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful location
Fantastic location for a hotel which provides an intimate setting. Pool was like a bath and the gardens were immaculate. Beach however was a very loose description of the location and the bathroom facilities are not quite as nice as depicted on the website. Staff were very helpful and nothing was too difficult.
於 2018 年 4 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hôtel magnifique
Hôtel magnifique. Personnel très sympathique Restaurant très bon...même si le poivre est un peu trop présent !
於 2018 年 2 月住了 1 晚
Bertrand Prestaut 於 2018年3月22日的回應
Chère Madame, Cher Monsieur, Nous vous remercions d’avoir choisi Samanea Beach Resort pour votre arrêt a Kep pendant votre tour du Cambodge Cela a était un réel plaisir pour toute l’équipe de vous servir pendant séjour à l’hôtel Cordialement, Bertrand Prestaut

10/10 優異

Teresa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Tranquil setting with fantastic staff.
Absolutely beautiful hotel and grounds,in a peaceful setting with views of the sea. Lovely staff very helpful, delicious food.
於 2018 年 1 月住了 4 晚
Jonathan Manstein 於 2018年2月14日的回應
Dear Teresa, Thank you very much for rating us 5 out of 5. We at Samanea are delighted to hear that you had such a lovely stay and looking forward to welcome you back soon! Best regards, Jonathan Manstein - Sales & Marketing Manager

8/10 不錯

Hervé

讚好：整潔度、職員與服務和住宿狀況
Voyage à kep
Literie dur , et dommage pour se laver à l'extérieur Sol pas terrible, Pierre et gravier
於 2018 年 1 月住了 1 晚
Bertrand Prestaut 於 2018年2月20日的回應
Cher Hervé, Nous vous remercions d’avoir choisi Samanea Beach Resort pour votre séjour a Kep Nous sommes dessolées que certaines prestations ne vous ont pas plus Nous allons contrôler la literie dans la chambre ou vous avez séjourner Pour la salle de bain extérieur qui est au milieux d’un jardin exotique ou nous avons donné un style qui Charme beaucoup de client Nous avons mis des carreaux de pierre pour le chemin et pour le sol de la douche et les gravier blancs sont juste en décoration Cordialement, Bertrand Prestaut

10/10 優異

ROGERIO (Paris )

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Belle adresse dans un cadre reposant
Très belle adresse qui permet à la fois un séjour découverte et de la détente. Confort, sécurité, bonne restauration et un bon rapport qualité prix. Seul bémol l’environement Adjacent à l’hotel Qui n’est très propre avec bouteilles et sacs en plastique qui gâchent un’peu Le paysage de la mangrove.
於 2017 年 12 月住了 3 晚
Bertrand Prestaut 於 2018年1月8日的回應
Cher ROGERIO, Nous vous remercions d’avoir choisi et séjourner à Samanea Beach Resort pendant vos vacances au Cambodge Cela a était un réel plaisir de vous avoir pendant votre séjour à Kep à l’hôtel Pour la Mangrove, nous avons les jardiniers qui vont faire le nettoyage toute les semaines et nous faisons le maximum pour que la mangrove soit la plus propre possible toute le temps Du au marais, nous recevons des bouteilles, des sac plastiques et divers déchets tous les jours ce qui n’aide pas pour la maintenance L’hôtel ne rejette aucuns produits chimiques à la mer ainsi que pour les jardins et la maintenance de l’hôtel Cordialement, Bertrand Prestaut

8/10 不錯

Helena (UK)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel with amazing views.
Really enjoyed the time spent at Samanea Beach Resort. The staff is incredibly friendly. Quite close to the crab market (7 min by tuktuk or 25 min walking).
於 2017 年 12 月住了 7 晚
Jonathan Manstein 於 2018年2月1日的回應
Dear Helena, Thank you so much for your great review! I am glad you enjoyed your stay at Samanea and disconnected from your daily routine. I apologize for the problems with the WiFi, indeed we had our IT-specialist already fixing this issue. We would be delighted to welcome you again during your next stay in Kep! With best regards, Jonathan Manstein Sales Manager

8/10 不錯

Patrick

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Rooms!
Very nice rooms which are small separate bungalows. Nice place to relax and chill out, there is a nice pool and a small beach, however the sea is not so clean in this area. Lovely grounds, service was ok. Restaurant there is not great, very average and for Cambodia not great value for money. But the rooms are really great! (wifi didn't work most of the stay) There is nothing interesting close by.
於 2017 年 7 月住了 1 晚
Dear Patrick, Warmest greetings from Samanea Beach Resort and thank you very much for taking the time to write this review. We appreciate all kind of feedback and are happy for the positive things you name and are motivated to improve what you felt negative during your stay. The new GM and me are currently working on an new menu for our Restaurant to increase the standard of our food. Furthermore we had our IT-team coming to fix the recent issue with our Wifi. Saying there is nothing interesting to see close by is a matter of opinion. For your next visit please ask at the Reception for help with tours & activities. Our concierge will be pleased to give you tips and advises with our local knowledge. Furthermore you can visit our excursions page here: http://www.samanea-resort.com/excursions/ Once again thank you very much for your feedback. We are looking forward to welcoming you again at Samanea during your next visit in Kep. Best regards, Jonathan Manstein Sales Manager

10/10 優異

jean pierre (Metz)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Un paradis sur terre
L'établissement est merveilleusement calme , le cadre est vraiment idyllique . Une merveilleuse Piscine à miroir donnant sur Phu quoc , de grande villa avec douche et baignoire extérieur de très bon goût 12 au maximum de la décoration et des meubles originaux ,un personnel très prévenant un personnel très prévenant. L'engagement écologique est présent , le propriétaire à préservé la jolie mangrove il est possible de se promener sur cette dernière grâce un ponton en bois le village est à quelques kilomètres.c'est avec beaucoup de regret que l'on quitte cet endroit de rêve.

8/10 不錯

Silje C.

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Bo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Absolutely the best place to stay in Kep!!
This was our second stay in 2015 at the Samanea Beach Resort. And once again we were not dissapointed. This stay was for six days in December 2015, and what a time we had!! The Samanea is by far the best choice in Kep, also compared to the fancy more downtown place. Here you get our own individual house in a lush tropical garden. Our house was again VERY comfortable. Huge king bed, sofa arrangement, dresser, wardrobe and in general a very spacious living. All amenities from a 4-5 star hotel. The bath room is almost the best part. It's situated en suite but outdoors in your own totally private yard. Very nice, romantic and comfortable. Restaurant, pool area, private beach, private pier - hey just look at the hotels.com pictures. it is just a WONDERFUL place. The staff is great. Especially the guys working in the restaurant are just fantastic! thanks a lot guys!!!!

6/10 一般

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Just alright
We stayed here just one night. The room was spacious and clean but nothing extraordinary. The gardens were well manicured. Staff was very attentive. The WiFi was very slow, breakfast was mediocre, and the "beach" is actually a patch of mangrove that was cleared away to make space for a sandy platform on concrete pylons.

10/10 優異

Don

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best Value for Money Resort in Cambodia!
Absolutely thrilled with our experience, so much we decided to get married at Samanea. The resort is lovely, the staff are well trained, courteous and go above and beyond. The accommodations are absolutely divine. The outdoor shower was a really unique experience. Everything was just perfect!

8/10 不錯

stephanie (Paris)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cadre magnfique
Excellent sejour. Lieu et cadre magifique. Service et personnel sympa et competent.

10/10 優異

Gerry (Silverton, OR)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Resort. Staff very friendly and helpful.
Went there to just relax and read. It was a perfect place for that activity. Quiet and Peaceful. The staff was not overbearing, but offered suggestions as to what we might want to do.

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
Lovely relaxing resort
Great. room refreshing could be better
Pov Phalla 於 2015年10月24日的回應
Dear Sir/Madam Thank you for choosing Samanea Beach Resort for your recent stay in Kep-Province. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It is very important for us that our guests’ experiences are shared. We would like to take this opportunity to thank you for your stay and we hope to see you again soon at Samanea Beach Resort. Thank you

8/10 不錯

Tobias (Schweiz)

讚好：整潔度、住宿狀況和客房舒適度
Gut für ein paar erholsame Tage
Edles resort umgeben von mangroven in kep. Schöne bungalows, noch schönerer pool, leckeres essen zu überteuerten preisen. Dank einem ellenlangen steg kann auch im meer gebadet werden. Personal hat wenig ahnung von lokalen ausflügen, ist aber fast überfreundlich. Das Samanea eignet sich gut für geruhsame 2-3 nächte, danach wirds etwas langweilig. Extrem viele moskitos, da in den mangroven. Ab und an stromausfall wie überall in kep.
Vielen Dank für Ihr Samanea Beach Resort für Ihren letzten Aufenthalt in Kep-Provinz. Wir haben Ihre Kommentare über das Hotel gelesen und wir schätzen, dass Sie sich die Zeit, sie zu schreiben, als unsere Gäste Dienst ist unsere Hauptpriorität. Es ist für uns sehr wichtig, dass unsere Gäste die Erfahrungen werden geteilt. Es tut mir leid mit der Mücke hat unsere Maschine zu schützen Moskito gewesen, um von Singapur wird es so schnell kommen. Wir möchten diese Gelegenheit nutzen, um Ihnen für Ihren Aufenthalt bedanken und wir hoffen, Sie bald wieder bei Samanea Beach Resort zu sehen.

10/10 優異

Jacqueline (Lausanne)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Peace with beauty.
We adored our stay because it is so beautiful and peaceful. The gardens are well kept, the bungalows far apart and the pool is large and very clean. There is a small private beach and we had a dinner table set for us there, next to the sea and glorious sea sunsets. It was like a dream! The sea is a bit shallow for swimming even with the 200 metre pier but we walked out and had a swim in waist deep water, like a warm bath. Lovely! Thé staff went out of their way To help make our stay special and the chef offered to cook something different for our dinner. Breakfast was great with a wide choice and we enjoyed our 4 meals. Our only criticism is that the lunch/dinner prices seemed a little expensive so we ate out twice. A great place to get away from the noise and crowds - we will return! Thank you everyone.
Thank you for choosing Samanea Beach Resort for your recent stay in Kep-Province. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. It is very important for us that our guests’ experiences are shared. We would like to take this opportunity to thank you for your stay and we hope to see you again soon at Samanea Beach Resort.