「Had a great time staying at the Heaven Hotel! Everyone I met who worked there was super nice and helpful, especially Laurence at the front desk. I went to the restaurant multiple times, and enjoyed the amazing food and wonderful staff. I can't wait to go back! 」
「A very good hotel, excellent service, modern room in older building, surroundings beautiful. I had the best filet mignon I have had for a long time.
I can recommend this charming hotel.」
「Room was clean and service was good. Food was average. I had better tasting food at the Four Points in Kigali during my past visit. The lounge menu in 2022 was better than current menu.
Thanks! 」
「When I checked in, I was sent to general room - a finally got the room I paid for. Also, everything is great (but noisy) except the restaurant has terrible service- 1 hour to get food and hard to get staff to get/pay bill」