Dear Mary,Thank you very much for taking the time to share the feedback with us.The high rating you have given us goes a long way in letting us know that we are meeting our goal of total guest satisfaction.We hope it will not be too long before we have the pleasure of welcoming you back at Melia Koh Samui.Warmest regards,Jarodfah SivayathornGuest Experience Manager

Dear Chih Ting, Thank you for taking the time to share your experience with us. We are extremely glad that you had a magnificent experience in our property. This is remarkably delightful to learn that your recent stay with us was great. Thank you very much once again for your feedback and we are looking forward to welcoming you back again on your next visit.

Dear Netmany,Thank you very much indeed for taking your time to write a review of your recent stay at Melia Koh Samui and for the high ratings you have given us.There is nothing to be compared to your kind review and your compliments to our team. It is significant for us. We appreciate your comprehensive feedback, and it has been shared with our team for continuing the excellent service.Once again, thank you very much for your kind endorsement of our service and product you have received from Melia Koh Samui. My colleagues and I look forward to your return visit with anticipation and for the opportunity to make your next visit to Melia Koh Samui another pleasant and memorable one.Warmest regards, Supawadee PudkhaoSenior Guest Experience Executive

Dear Gil,Thank you for choosing Melia Koh Samui and it was a truthful pleasure to be of your services.We are glad that you enjoyed your stay with us.Moreover, your rating, such as yours, go a long way in letting us know that we are meeting our goal of total guest satisfaction.We all look forward to welcoming a regular guest and you back very soon at Melia Koh Samui. Warmest regards, Supawadee PudkhaoSenior Guest Experience Executive

Dear Rohan,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our unique hotel, our excellent facilities, and our stunning pool. We are especially thrilled that you found the boat suite's bathroom to be amazing.However, we are truly sorry to learn about the challenges you experienced with our service during your stay. It is disheartening to hear that the front desk was unable to efficiently resolve the issue with your booking and provide the level of assistance you expected. We take your comments seriously and will address them with our team to ensure that we deliver a consistently high level of service to all our guests. We understand that there are many choices for accommodations on the island, and we truly appreciate your feedback as it helps us improve.Should you decide to give us another opportunity in the future, we would be honored to welcome you back and provide you with the exceptional experience that you deserve.Thank you once again for sharing your thoughts with us. We hope to have the chance to regain your trust and exceed your expectations in the future. Warmest regards, Supawadee PudkhaoSenior Guest Experience Executive

Dear Jody,Thank you for choosing Melia Koh Samui and it was a truthful pleasure to be of your services.We are glad that you enjoyed your stay with us.Moreover, your rating, such as yours, go a long way in letting us know that we are meeting our goal of total guest satisfaction.We all look forward to welcoming a regular guest and you back very soon at Melia Koh Samui. Warmest regards, Supawadee PudkhaoSenior Guest Experience Executive

Dear William,Thank you for choosing Melia Koh Samui and it was a truthful pleasure to be of your service.We are proudly to be as a representative of Melia Hotels International Brand. Our Owner and Management team are entirely dedicated in ensuring that our staffs to be treated very well as it conscientiously empower them provide even more high class level to our value guests. Your comments such as yours go a long way in letting us know that we are meeting our goal of total guest satisfaction.Trust we will see you back again for another wonderful experienceWarmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Isabella,Thank you very much indeed for taking your time to write a review of your recent stay at Melia Koh Samui and for the high ratings you have given us.There is nothing to be compared to your kind review and your compliments to our team. It is significant for us. We appreciate your comprehensive feedback, and it has been shared with our team for continuing the excellent service.Once again, thank you very much for your kind endorsement of our service and product you have received from Melia Koh Samui. My colleagues and I look forward to your return visit with anticipation and for the opportunity to make your next visit to Melia Koh Samui another pleasant and memorable one.Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Jared,Thank you for choosing Melia Koh Samui and it was a truthful pleasure to be of your services.We are glad that you enjoyed your stay with us.Moreover, your rating, such as yours, go a long way in letting us know that we are meeting our goal of total guest satisfaction.We all look forward to welcoming a regular guest and you back very soon at Melia Koh Samui. Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Bettina,Thank you for sharing your feedback about your recent stay with us. We appreciate your candid comments and apologize for any shortcomings you experienced during your visit.We sincerely regret the lack of information provided during check-in and check-out. Your feedback highlights an area where we can improve our communication processes to ensure our guests are well informed about available options, such as the breakfast box. We also acknowledge your concerns about the pricing.Your input is invaluable, and we are committed to addressing these issues to enhance the overall guest experience. We hope you will consider giving us another opportunity in the future, and we assure you that your concerns will be taken into account to make your next stay more enjoyable.Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear toby,Thank you very much indeed for taking your time to write a review of your recent stay at Melia Koh Samui and for the high ratings you have given us.There is nothing to be compared to your kind review and your compliments to our team. It is significant for us. We appreciate your comprehensive feedback, and it has been shared with our team for continuing the excellent service.Once again, thank you very much for your kind endorsement of our service and product you have received from Melia Koh Samui. My colleagues and I look forward to your return visit with anticipation and for the opportunity to make your next visit to Melia Koh Samui another pleasant and memorable one.Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Hajime,Thank you very much for selecting Melia Koh Samui as your preferred hotel. We appreciate your valuable time giving us a review. I'm pleased to hear that you found the facility clean. Your concern about the drainage is important to us, and we appreciate you bringing it to our attention. Please rest assured that all these are being addressed to the hotel management team. We will carefully look into the matter for improvement to avoid any reoccurrences in the future. We hope it will be not too long before we have the pleasure of welcoming you back to Melia Koh SamuiWarmest regards, Supawadee Pudkhao Guest Experience Executive

Dear Kristie,Thank you very much indeed for taking your time to write a review of your recent stay at Melia Koh Samui and for the high ratings you have given us.There is nothing to be compared to your kind review and your compliments to our team. It is significant for us. We appreciate your comprehensive feedback, and it has been shared with our team for continuing the excellent service.Once again, thank you very much for your kind endorsement of our service and product you have received from Melia Koh Samui. My colleagues and I look forward to your return visit with anticipation and for the opportunity to make your next visit to Melia Koh Samui another pleasant and memorable oneWarmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Alex,Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience at our hotel. It's wonderful to know that you found our facilities clean and safe, and our staff friendly and accommodating.We take pride in going above and beyond for our guests, and it's rewarding to hear that our efforts have been noticed. Additionally, we're delighted that you enjoyed the incredible food at our hotel.We look forward to welcoming you back for another enjoyable stay.Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Søren, Warmest greetings from Melia Koh Samui, and thank you very much for taking the time to share your feedback on your recent stay.First of all, I would like to thank you for choosing to stay with us recently. However, I would like to express my sincere apologies for the shortcoming you experiencedWe are delighted that you found our property location which close to Chaweng area and the airport, we are terribly sorry for any shortcomings you have experienced during your recent stay with us. Please rest assured that your feedback has been shared with the management team. It is my utmost priority to firstly address the issue in timely manner with management team and improve our service immediately. We truly hope to have another opportunity to welcome you back and be able to demonstrate the norm of Melia Hotels & Resort.Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Danny,Thank you very much indeed for taking your time to write a review of your recent stay at Melia Koh Samui and for the high ratings you have given us.There is nothing to be compared to your kind review and your compliments to our team. It is significant for us. We appreciate your comprehensive feedback, and it has been shared with our team for continuing the excellent service.Once again, thank you very much for your kind endorsement of our service and product you have received from Melia Koh Samui. My colleagues and I look forward to your return visit with anticipation and for the opportunity to make your next visit to Melia Koh Samui another pleasant and memorable oneWarmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Florian,Warmest greetings from Melia Koh Samui, and thank you very much for taking the time to share your feedback on your recent stay.First of all, I would like to thank you for choosing to stay with us recently. However, we are terribly sorry for any shortcomings you have experienced during your recent stay with us. Please rest assured that your feedback has been shared with the management team. We will continue to improve our products and services and we, entire team look forward to welcoming you back to our hotel. We truly hope to have another opportunity to welcome you back and be able to demonstrate the norm of Melia Hotels & Resort.Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Hyungpil,Thank you so much for providing a lovely review regarding your stay at Melia Koh Samui.Your review left a big smile on my face. I am delighted to learn that you enjoyed your stay with us and that you were impressed with the service provided by our team throughout the hotel. Again, thank you very much for your patronage and support us and we hope we will able to host you again with us very soon.Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Joanne,Warmest greetings from Melia Koh Samui, and thank you very much for taking the time to share your feedback on your recent stay.First of all, I would like to thank you for choosing to stay with us recently. However, we are terribly sorry for shortcomings you have experienced during your recent stay with us. Please rest assured that your feedback has been shared with the management team. We will continue to improve our products and services and we, entire team look forward to welcoming you back to our hotel. We truly hope to have another opportunity to welcome you back and be able to demonstrate the norm of Melia Hotels & Resort.Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Danny,Thank you so much for providing a lovely review regarding your stay at Melia Koh Samui.Your review left a big smile on my face. I am delighted to learn that you enjoyed your stay with us and that you were impressed with the service provided by our team throughout the hotel. Again, thank you very much for your patronage and support us and we hope we will able to host you again with us very soon.Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Loic,Thank you for choosing Melia Koh Samui and it was a truthful pleasure to be of your services.We are glad that you enjoyed your stay with us.Moreover, your rating, such as yours, go a long way in letting us know that we are meeting our goal of total guest satisfaction.We all look forward to welcoming a regular guest and you back very soon at Melia Koh Samui. Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Nina,We appreciate you taking the time to provide this Expedia Review.Thank you very much for highlighting the fantastic experiences you had with us during your stay. We are thrilled that you had a magnificent experience in our property and received exceptional services from our proficient colleagues.Once again, thank you very much for your kind endorsement of our service and product you have received from Melia Koh Samui. We hope it will be not too long before we have the pleasure of welcoming you back to Melia Koh Samui.Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Ammar,Thank you for choosing Melia Koh Samui and it was a truthful pleasure to be of your services.We are glad that you enjoyed your stay with us.Moreover, your rating, such as yours, go a long way in letting us know that we are meeting our goal of total guest satisfaction.We all look forward to welcoming a regular guest and you back very soon at Melia Koh Samui. Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Damir,Thank you for choosing Melia Koh Samui and it was a truthful pleasure to be of your services.We are glad that you enjoyed your stay with us.Moreover, your rating, such as yours, go a long way in letting us know that we are meeting our goal of total guest satisfaction.We all look forward to welcoming a regular guest and you back very soon at Melia Koh Samui. Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Scott,Thank you for choosing Melia Koh Samui and it was a truthful pleasure to be of your services.We are glad that you enjoyed your stay with us.Moreover, your rating, such as yours, go a long way in letting us know that we are meeting our goal of total guest satisfaction.We all look forward to welcoming a regular guest and your family back very soon at Melia Koh Samui. Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Pranit,Thank you for choosing Melia Koh Samui and it was a truthful pleasure to be of your service.We are proudly to be as a representative of Melia Hotels International Brand. Our Owner and Management team are entirely dedicated in ensuring that our staffs to be treated very well as it conscientiously empower them provide even more high class level to our value guests. Your comments such as yours go a long way in letting us know that we are meeting our goal of total guest satisfaction.Trust we will see you back again for another wonderful experienceWarmest regards, Supawadee PudkhaoGuest Experience Executive

Dear avi,Thank you so much for providing a lovely review regarding your stay at Melia Koh Samui.Your review left a big smile on my face. I am delighted to learn that you enjoyed your stay with us and that you were impressed with the service provided by our team throughout the hotel. Again, thank you very much for your patronage and support us and we hope we will able to host you again with us very soon.Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear VDAVID,Thank you for choosing Melia Koh Samui and it was a truthful pleasure to be of your services.We are glad that you enjoyed your stay with us.Moreover, your rating, such as yours, go a long way in letting us know that we are meeting our goal of total guest satisfaction.We all look forward to welcoming a regular guest and your family back very soon at Melia Koh Samui. Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Michael,Thank you for choosing Melia Koh Samui and it was a truthful pleasure to be of your services.We are glad that you enjoyed your stay with us.Moreover, your rating, such as yours, go a long way in letting us know that we are meeting our goal of total guest satisfaction.We all look forward to welcoming a regular guest and your family back very soon at Melia Koh Samui.Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear ChihWen,Thank you for choosing Melia Koh Samui and it was a truthful pleasure to be of your services.We are glad that you enjoyed your stay with us.Moreover, your rating, such as yours, go a long way in letting us know that we are meeting our goal of total guest satisfaction.We all look forward to welcoming a regular guest and you back very soon at Melia Koh Samui. Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Jean Michel,Thank you very much for sharing your stay experiences at Melia Koh Samui. We are thrilled that you had a magnificent experience in our property and received exceptional services from our proficient colleagues. Your gracious comment about our team is received with sincere appreciation as it is always rewarding to receive such encouraging words, and it helps to motivate our staff to strive for its best. We hope it will be not too long before we have the pleasure of welcoming you back to Melia Koh Samui.Warmest regards, Supawadee PudkhaoGuest Experience Executive

Dear Alixandra,Thank you very much for your feedback about Melia Koh Samui. We are terribly sorry to hear that there is shortcomings you have experienced during your recent stay with us. Especially about the arrival experience. It is my utmost priority to firstly address the issue in timely manner with management team and improve our service immediately. Also please rest assured that we are remain at your entire disposal, if you may need assistant regarding your card transaction.We truly hope to have another opportunity to welcome you back and be able to demonstrate the norm of Melia Hotels & Resort.Warmest regards,Jarodfah SivayathornFront Office Manager

Dear Guest,Thank you for sharing the feedback on your recent stay at Melia Koh Samui. We are delighted to hear that you enjoyed your stay. Thank you for highlighting our accommodation, pool, and breakfast. Your feedback will also be beneficial for other valued guests as well. And we all highly appreciated it.We are looking forward to welcoming you back very soon.Warmest regards,Jarodfah SivayathornFront Office Manager

Dear Kerin,Thank you immensely for taking the time to share your experience with us.To read that your stay was an amazing oasis is so very much appreciated.We are proud of not only our property and team, but as well the efforts our team go to to provide this oasis.We agree with you that out location is most definitely an attribute as the area of Choengmon is ideal for all Samui has to offer.On behalf of the entire team of Melia Koh Samui we hope to have the opportunity to welcome you back in the near future.Thank you for choosing Melia.Sincerely,

Dear Erik,I am so very pleased to read that your stay with us at Melia Koh Samui was a memorable one.Surprises in the sense of positive are always a pleasure to provide and therefore I am thrilled to know you appreciated the birthday setup in you room plus the upgrade.We appreciate immensely you mentioning our customer service and friendly team and look forward to welcoming you again in the near future.Sincerely,Nick CousinsGuest Experience Manager

Dear Anna,Thank you so very much for taking the time and providing us a review of your experience with us.I love to read that even our gardens were captivating for you.Our team be it the gardening team or food & beverage team always have you as our focus, aiming to meet and exceed your expectations. Judging by your praise and compliments - it is safe to say we succeeded.You are absolutely correct, our location is indeed an advantage as it is close to the sights yet far enough to offer peace and relaxation.Thank you for having selected Melia Koh Samui and we look forward to hosting your next stay on Samui.Sincerely,Nick CousinsGuest Experience Manager

Dear Anita,Thank you very much for your recent stay with us at Melia Koh Samui.We appreciate very much the opportunity to accommodate you and the high score you have given us.Noted are your comments regarding options and pricing and I can promise you I will share them with the team.Thank you for having provided us the privilege of welcoming you and we hope that we will be hosting your next stay to Samui.Sincerely,Nick CousinsGuest Experience Manager

Dear Yechiel,Thank you very much for your feedback about Melia Koh Samui.Your high rating you have given us goes a long way in letting us know that we are meeting our goal of total guest satisfaction.We, the entire team, look forward to welcoming you back to our hotel.Warmest regards,Jarodfah SivayathornFront Office Manager

Dear SandraThank you very much for your feedback about Melia Koh Samui.Your highest rating you have given us goes a long way in letting us know that we are meeting our goal of total guest satisfaction.We, the entire team, look forward to welcoming you back to our hotel.Warmest regards,Jarodfah SivayathornFront Office Manager

Dear Bernard,Thank you very much for your feedback about Melia Koh Samui.Your highest rating you have given us goes a long way in letting us know that we are meeting our goal of total guest satisfaction.We, the entire team, look forward to welcoming you back to our hotel.Warmest regards,Jarodfah SivayathornFront Office Manager

Dear Ku,Thank you very much for your feedback about Melia Koh Samui.Your highest rating you have given us goes a long way in letting us know that we are meeting our goal of total guest satisfaction.We, the entire team, look forward to welcoming you back to our hotel.Warmest regards,Jarodfah SivayathornFront Office Manager

Dear Marietta,Thank you very much for your feedback about Melia Koh Samui.We are delighted to hear that you are enjoying our facilities and services.We, the entire team, look forward to welcoming you back to our hotel.Warmest regards,Jarodfah SivayathornFront Office Manager