2 個室外泳池；7:00 至 20:00 開放；泳池傘、躺椅
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蘇美島亭閣別墅度假村 (SHA Extra Plus 認證)的評價

4.5 out of 5
蘇美島亭閣別墅度假村 (SHA Extra Plus 認證)
124/24 Moo 3 Lamai Beach Maret, Koh Samui, Surat Thani

評價

8.6

優異

10 分評分，優異；750 則評價中有 370 則" "
8 分評分，不錯；750 則評價中有 276 則" "
6 分評分，一般；750 則評價中有 71 則" "
4 分評分，欠佳；750 則評價中有 22 則" "
2 分評分，很差；750 則評價中有 11 則" "

8.8/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

J

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
工作人員很有禮貌，我先生生日亦準備了蛋糕，一個很好的體驗，唯一熱水不足就是熱水供應不穩定，時冷時暖。
於 2020 年 2 月住了 2 晚
Pavilion Samui Villas and Resort 於 2020年2月12日的回應
Dear Khun J, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property. Best regards,

8/10 不錯

SHIH NENG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
好的服務，方便的位置
於 2019 年 6 月住了 2 晚
Pavilion Samui Villas and Resort 於 2019年7月1日的回應
Dear SHIH NENG, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property. Best regards,

4/10 欠佳

真實旅客

伴侶同遊
Good location. But they should improve the service.
於 2019 年 3 月住了 7 晚
Parinya 於 2019年3月25日的回應
Dear Sir or Madam, We would like to take this opportunity to thank you very much for choosing us as accommodation of choice on your precious holiday and thank you very much for taking your valuable time to writing your feedback. Moving forward, all suggestions of our guests are most appreciated and taken to develop and improve our service and facility.Thank you for bringing this to our attention. Best regards,

10/10 優異

Ms.Tsang (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We come here for the celebration of our honeymoon, and quite surprising that the resort have upgraded our room with lovely decoration which make us have a memorable holiday. All the staff were well trained with a lovely smile and were aware of the client's needs wherever we come across, especially for the female manager on the day when we arrived the resort, she took us to go through every corner of the resort, introduced the facilities and led us to our room. So we would like take this opportunity to thanks with her.
於 2018 年 12 月住了 4 晚
Parinya 於 2018年12月21日的回應
Dear Ms. Tsang, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property. Best regards,

10/10 優異

Wan Kei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A bit expensive but overall had a great experience
We have booked a pool villa, it is a bit costy but the location and rooms are comfortable, just 5-10mins walk to the Lamai night market, staff are nice and helpful.
於 2018 年 10 月住了 2 晚
Parinya 於 2018年10月29日的回應
Dear Wan Kei, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property. Best regards,

10/10 優異

Murphy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
December : good - less people's, not terrible hot, bad - a bit cold for swin, windy
於 2017 年 12 月住了 2 晚
Dear Murphy, Greeting from Pavilion Samui Villas and Resort! Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to Pavilion Samui Villas and Resort! Best regards,

8/10 不錯

AMY (TAIWAN)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
飯店房間走出去就是海灘,太捧了!!
飯店的位置適中 . 鬧中取靜，周邊吃飯也很方便，步行5分鐘有夜市，飯店對面的餐廳做的飯菜味道很好，價格不貴，房間舒適. 有小游泳池 , 走出去有海灘 . 員工服務親切. 飯店附近 有多間商店 . SPA . 沐足店 .租摩托車和汽車都很方便 .來這渡假很愉快!
於 2017 年 10 月住了 4 晚
JOY 於 2017年11月10日的回應
Dear AMY, Warmest greetings from Pavilion Samui Villas & Resort! First of all, we would like to take this opportunity to thank you very much for choosing us as accommodation of choice on your precious holiday and thank you very much for taking your valuable time to writing your feedback. We're very pleased to hear that your stay with us were satisfied. Thanks once again for your helpful review on Expedia. We very much look forward to welcoming you again in the near future. Sincerely yours,

8/10 不錯

Sinchi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 9 月住了 1 晚
Dear Sinchi, Dear Paola, Thank you for taking the time to rating our property.

10/10 優異

shuk ha

讚好：職員與服務、住宿狀況和客房舒適度
可以再來
服務好有求必應，房清潔不夠地板好多沙， 水喉無力時冷時熱沖下無水要等半小時。食物ok價錢不貴spa買一送一平出面沙灘 寧靜好過渣文無咁多人地點方便出酒店咩都有好方便
於 2017 年 7 月住了 5 晚
Dear Shuk ha, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to Pavilion Samui Villas and Resort! Best regards, Ken/ Room Division Manager

8/10 不錯

Muse (Hong Kong)

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
靠近海邊, 很少昆蟲滋擾
在LAMAI海灘旁, 地理位置非常方便。酒店非常舒適, 滅蚊蟲的工作完善, 餐廳也沒有蒼蠅滋擾。 酒店職員會斤斤計較, 即使已加錢加床, 房間內的拖鞋水杯毛巾瓶裝水也不會多給一份。每次使用 expedia 的VIP 餐廳優惠也要打電話到前台花時間確認。延遲退房的福利也不能使用, 只可以退房前24小時申請, 晚上得到確認後, 隔天早上會致電到房間要求準時退房, 不可延遲(因為臨時有客人訂房間)。
Ken 於 2017年6月29日的回應
Dear Mr/Mrs. Muse, Warmest greetings from Pavilion Samui Villas & Resort! First of all, we would like to take this opportunity to thank you very much for choosing us as accommodation of choice on your precious holiday and thank you very much for taking your valuable time to writing your feedback. I feel so very bad to know that we didn't meet all your expectation, We deeply apologize for the unpleasant experience you had at our resort. We've already taken steps to improve the quality for future guests. Thank you for bringing this to our attention. Please accept our sincere apologies and thank you for comments.

8/10 不錯

Alan (Hong Kong)

讚好：職員與服務
在拉邁海灘一個不錯的選擇
靠近拉邁海灘, 但距離機場45分鐘車程. 酒店職員態度親切, 可惜沒有太多活動可以選擇. 附近有多間商店及沐足店, 星期日有夜市場. 洗頭沬浴不好用, 建議自己帶去, 中規中距的一間酒店.
酒店泳池
房間露台
拉邁海灘
酒店大堂

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice and highly recommended
The hotel is just beside the beach, with bar and restaurant, you can enjoy your meal there with amazing sea view. The hotel staff attitude are awesome as well as the facilities, nice room and decoration! the minor defect is our booking was two double bedroom, unfortunately one of the bed was dirty (with infects or ants), we were asking for cleaning again or change to another room, they did clean instead of changing, but the infects were still there :( besides this, everything is awesome.
Noni 於 2016年9月13日的回應
Dear Values Guest, Thank you for your been stay wiht us at Pavilion Samui Villa and Reosrt . We are so great to get your positive feed back from you . The hotel is location in Lamai Beach is beside the beach can swim no rock around . And another side main street close by to the bank and more convinence store , bar and restaurant special on Sunday have night market walking street . The hotel would provide room wiht double bed and two double bed suitable for our clients. And we have housekeeper always stand by to make the room clean and clear around the clock .We are in the island with natural and green plant aroudn the resort . Hope you are enjoy and have a good memorable . We would like you come back and stay with us again in future. Look forward to welcome you soon. Yannapol Malailek Hotel Manager

4/10 欠佳

真實旅客

讚好：整潔度
不滿：職員與服務
Worst experience ever had in Samui
I spent four nights there and I could say this was the most awful experience that I have ever had among my past four visits to Koh Samui. I received a very unpleasant welcoming when the receptionist asked me, in a rather impolite way, to let her take a photo of me. That was offensive I think. For the room make-up, housekeepers were not accustomed to check whether the amenities required replenishment. Beach staff were generally not helpful, as they did not assist in opening the sunshades despite repeated requests. Location is not that great, and the beach is of a more inferior quality than that in Chaweng. The room was overpriced, and the service simply did not worth it. I would not recommend this hotel to others, definitely.

8/10 不錯

TSUTE (TAIWAN)

讚好：整潔度、職員與服務和住宿狀況
很棒的位置 不用擔心交通跟用餐選擇性不足的問題 可以說是LAMAI BEACH最佳飯店
飯店人員服務態度不輸五星級，飯店不私藏的提供館內館外服務，非常難得。

8/10 不錯

johnny (hong kong)

讚好：整潔度
Beach side, good long beach to walk on it
There is a long beach along the sea, which you can walk and enjoy the sunset, even on the night time

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
靠近海灘的舒適飯店
住宿的房間非常舒適，一個大陽台並且有露天雙人按摩浴缸。沙灘也維繫得很乾淨。櫃檯人員也會說中文，十分親切，並熱心為我們安排租借機車及一日遊的服務。
按摩浴缸
陽台
客房
浴室

10/10 優異

SON WA (macau)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
附近spa不錯,很好,職員很好
附近spa不錯,很好,職員很好

6/10 一般

Man hoi (Hong Kong)

不滿：客房舒適度
Something can be improved
The lighting is too dim in the room and lighting system is not enough on the way from lobby to the apartment , and the water supply was suddenly stopped when I taking shower

8/10 不錯

Yi Chun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

真實旅客

讚好：職員與服務
不滿：客房舒適度
Okay only
We had the hydro pool villa during our stay. Staffs are nice & friendly there. However, the hotel is a bit old already. Our villa pool is real small that it's unable to swim, so it's meaningless to pay for any pool types recommendation in this hotel. For the budget of almost US $250/night, your money worths better stay in any 5stars hotel with ocean view. We tried the spa in the hotel too. It's just so-so. with the price plus services charge, it's better spend cheaper to those local massage houses located right outside the hotel.

10/10 優異

Tian Yu (大连)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很愉快的一次旅行
很愉快的一次旅行

10/10 優異

Wai Chuen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

dora (hk)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
first two nights, take me to other hotel But compensate with free dinners and free pick up service overall is fine, But private pool is a bit small and only one small outdoor pool food is Good and price is fair service is fine

8/10 不錯

Siyi

讚好：住宿狀況

8/10 不錯

Min (上海)

讚好：整潔度、職員與服務和住宿狀況
不过马路就更好了。
酒店不错，我们的房间也很大，还有按摩浴缸，只是我们房间在酒店大厅对面，要过一条马路，感觉不太好。酒店餐厅很棒，沙滩相对于查汶沙质较粗，海水也没有查汶清澈。

8/10 不錯

ping (CHINA)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
这个酒店有点黑
对中国人态度一般，没泳池的房间被安排到马路对面的大车店，只有加400元升级到泳池房。健身房很赞，理疗泳池房值得推荐，早餐一般，沙滩沙子比较粗，海水也不干净。没有中文电视，WiFi信号不强。

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
很多蚂蚁
新年的时候入住酒店，看中这个酒店的内部装修和设施，但是非常失望的是FAMILY suite是在马路对面的另外一个楼里，风景望去只有一条臭河。虽然过个马路就可以到达对面的resort但是还是希望酒店能在预约的时候注明这一点。 总体来说海滩和跨年party都不错，还有海边吧里的菠萝饭的确很好吃， 但是我的朋友在她的床上发现了好多蚂蚁，这实在让人难以接受。 叫来酒店服务员之后他只把床单铺在了蚂蚁上敷衍了事，觉得作为一个星级酒店这是一个不应该有的行为。所以清洁度和服务质量是不过关的。

10/10 優異

ZHENPING (北京)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
我们一行7个大人1个婴儿在苏梅岛亭阁精致度假酒店住了5个晚上，分别住了4个不同的房型，顶级别墅, 私
我们一行7个大人1个婴儿在苏梅岛亭阁精致度假酒店住了5个晚上，分别住了4个不同的房型，顶级别墅, 私人游泳池, 海滨；顶级别墅, 私人游泳池；水疗泳池别墅和双卧室别墅池畔，其中顶级别墅, 私人游泳池升级到双卧室别墅池畔。酒店的服务非常好，服务人员很热情。酒店的位置我们也很喜欢，闹中取静，周边吃饭也很方便，步行5分钟有夜市，酒店对面的餐厅（隶属酒店）做的饭菜味道很好，价格不贵，我们在这个餐厅吃了3个午餐。酒店周边租摩托车和汽车都很方便，摩托车1天租金大约25人民币，6座丰田汽车1天租金260人民币，租车手续很简单。我们到的头两天，风大、浪大，不适合下海游泳，只能在泳池里游泳、海边晒太阳，依然感觉很美好！

10/10 優異

ZHENPING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

ZHENPING (北京)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
苏梅岛亭阁精致度假酒店
我们一行7个大人1个婴儿在苏梅岛亭阁精致度假酒店住了5个晚上，分别住了4个不同的房型，顶级别墅, 私人游泳池, 海滨；顶级别墅, 私人游泳池；水疗泳池别墅和双卧室别墅池畔，其中顶级别墅, 私人游泳池升级到双卧室别墅池畔。酒店的服务非常好，服务人员很热情。酒店的位置我们也很喜欢，闹中取静，周边吃饭也很方便，步行5分钟有夜市，酒店对面的餐厅（隶属酒店）做的饭菜味道很好，价格不贵，我们在这个餐厅吃了3个午餐。酒店周边租摩托车和汽车都很方便，摩托车1天租金大约25人民币，6座丰田汽车1天租金260人民币，租车手续很简单。我们到的头两天，风大、浪大，不适合下海游泳，只能在泳池里游泳、海边晒太阳，依然感觉很美好！

8/10 不錯

yang (chengdu)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
员工热情、餐厅味道一流。
我们入住的是带按摩浴缸的豪华房，房间面积有点小。不过整体来说，酒店还是满意，员工热情好客，打4.5分！

10/10 優異

cindy (koh samui)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
完美：）
我是去晒黑黑的，这里可以安静的看书，用餐，每天享受完阳光可以去附近的小店溜达和马杀鸡。我的房间是带个泳池的，非常完美，干静和浪漫。酒店服务非常好，每一个都是友好，热情，专业的。感谢你们，我会再来的：）

6/10 一般

Ann (Hong Kong)

員工友善, 服務良好
酒店房質素一般, 附近食店選擇小!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很漂亮的房間
房間很棒很漂亮

8/10 不錯

Chun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Lin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Iris (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice staffs and wonderful breakfast.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Dima

讚好：整潔度、職員與服務和住宿狀況
Best island experience since my arrival to Thailand It is underrated comparing to all other islands
於 2024 年 4 月住了 2 晚
Pavilion Samui Villas and Resort 於 2024年4月12日的回應
Dear Dima, Thank you for taking the time to review, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property.

10/10 優異

Brittany (Beverly Hills)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful staff and loved my hydro pool room. It was so peaceful and private. Beautiful property and convincent to town and all shops and restaurants
於 2024 年 4 月住了 3 晚
Pavilion Samui Villas and Resort 於 2024年4月11日的回應
Dear Brittany, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property.

10/10 優異

Tim

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel right on the beach
於 2024 年 3 月住了 1 晚
Pavilion Samui Villas and Resort 於 2024年3月21日的回應
Dear Tim, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property.

10/10 優異

Elisabeth

讚好：整潔度、職員與服務、設施服務和住宿狀況
I had a great time on Lamai Beach! Pavilion was v nice. I loved my room with the plunge pool. It gave me more room and access to outside on ground floor. Awesome! Bar was nice. Bartenders are sweet. All the staff makes a big effort! Def would stay again. They need to replace the outdoor lounge chairs!
於 2024 年 2 月住了 6 晚
Pavilion Samui Villas and Resort 於 2024年2月27日的回應
Dear Elisabeth, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property.

6/10 一般

真實旅客

Mediocre
The hotell is a bit old, however well keept. They have a nice beach and a decent restaurant. The price per night compared to what I expected was a bit off.
於 2024 年 1 月住了 2 晚
Pavilion Samui Villas and Resort 於 2024年1月26日的回應
Dear Sir or Madam, We would like to take this opportunity to thank you very much for choosing us as accommodation of choice on your precious holiday and thank you very much for taking your valuable time to writing your feedback. Moving forward, all suggestions of our guests are most appreciated and taken to develop and improve our service and facility.Thank you for bringing this to our attention.

10/10 優異

Joanna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay. Lovely place and very relaxed. We had an issue with the aircon but it was sorted swiftly which was pleasing. Absolutely recommend
於 2023 年 12 月住了 5 晚
Pavilion Samui Villas and Resort 於 2024年1月23日的回應
Dear Joanna, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property.

8/10 不錯

Meilin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Das Personal war sehr freundlich und die Lage vom Hotel sehr schön. Der Strand ist wirklich traumhaft. Fussläufig kann man ebenfalls alles erreichen.
於 2023 年 12 月住了 9 晚
Pavilion Samui Villas and Resort 於 2024年1月9日的回應
Dear Meilin, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property.

10/10 優異

Hilde

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 14 晚
Pavilion Samui Villas and Resort 於 2024年1月9日的回應
Dear Hilde, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property.

10/10 優異

Loïc

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
Pavilion Samui Villas and Resort 於 2024年1月9日的回應
Dear Loic, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property.

10/10 優異

Daniel (Honokaa)

於 2023 年 11 月住了 7 晚
Pavilion Samui Villas and Resort 於 2023年12月26日的回應
Dear Daniel, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property.

10/10 優異

Joan

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the balcony and lounge beds. Loved the staff at the bar and restaurant. Didn't like the lighting outside our room, lights came on too late and it was very dark!
於 2023 年 11 月住了 4 晚
Pavilion Samui Villas and Resort 於 2023年12月6日的回應
Dear Joan, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments,We look forward to seeing you on your next trip to our property.