尊贵的Po Wing非常感谢您选择下榻吉隆坡成功时代广场酒店，在百忙中分享住宿经验，給予宝贵的意見。对于您在入住期间遇到的不便，请接受我们诚挚的歉意。请放心，我们的酒店目前正在分阶段进行设施升级和修复。此外，我们的客房清洁团队会更加关注每一个细节，并为我们的客人提供最高水平的清洁和舒适度。我们一定会尽力而为 整顿和提高我们在各个领域为客人提供的服务和设施标准。您的反馈对我们很有价值，因为它有助于我们完善服务并满足尊贵客人的期望。再次感谢您的支持，我们真切期待您再次光临 ，享受更愉快的住宿体验。刘秀萍酒店经理吉隆坡成功时代广场酒店謹啟

Dear Yi Ming, Thank you for sharing your feedback. We apologize your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Do let me know if there is anything else I can do to make your future stay more pleasant. Our team and I would be delighted to have you back with us on your return trip to Kuala Lumpur. Hospitably yours, Hugo Gerritsen | General Manager Berjaya Times Square Hotel, Kuala Lumpur.

Dear Guest, Thank you for rating us. Best wishes, Hugo Gerritsen | General Manager Berjaya Times Square Hotel, Kuala Lumpur.

Dear Guest Thank you for your review. We always look forward to our guest’s feedback on a daily basis, positive and otherwise, and rest assured we are constantly taking measures to ensure improvements with regards to maintenance and the quality of our service. Your concerns raised have been discussed with the relevant department heads and steps for improvement in the areas mentioned by you are in place and have been implemented. Thank you. Sincerely, The Management Berjaya Times Square Hotel Kuala Lumpur

Dear Guest Thank you for rating us Best wishes The Management

Dear Guest Appreciate sincerely in regards to your feedback and we will definitely take immediate action on your comment. Thank you. Sincerely, The Management Berjaya Times Square Hotel Kuala Lumpur

Dear Guest Appreciate sincerely in regards to your feedback and we will definitely take immediate action on your comment. Thank you. Sincerely, The Management Berjaya Times Square Hotel Kuala Lumpur

Dear Guest Thank you for rating us Best wishes The Management

Dear Guest I very much appreciate the time taken to update us re your concerns. All of the points raised have been discussed with my team members and immediate action taken to arrest any repetition of the problems noted. Can but hope you’d consider returning one day and give us the chance to improve on our performance. Best wishes The Management

Dear Guest Thank you for rating us Best wishes The Management

Dear Guest Thank you for rating us Best wishes The Management

Dear Guest Thank you for rating us Best wishes The Management

Dear Guest I very much appreciate the time taken to update us re your concerns. All of the points raised have been discussed with my team members and immediate action taken to arrest any repetition of the problems noted. Can but hope you’d consider returning one day and give us the chance to improve on our performance. Best wishes The Management

Dear Guest Thank you for rating us Best wishes The Management

Dear Guest Thank you for rating us Best wishes The Management

Dear Guest We are very much encouraged by your kind comments. We hope that you will once again choose to visit us the next time you’re in KL. Best wishes Anthony O’Neill General Manager

Dear Guest I very much appreciate the time taken to update us re your concerns. All of the points raised have been discussed with my team members and immediate action taken to arrest any repetition of the problems noted. Can but hope you’d consider returning one day and give us the chance to improve on our performance. Best wishes Anthony O’Neill General Manager

Dear Guest Thank you for rating us Best wishes The Management

Dear Guest We are very much encouraged by your kind comments. We hope that you will once again choose to visit us the next time you’re in KL.

Dear Guest We are very much encouraged by your kind comments. We hope that you will once again choose to visit us the next time you’re in KL.

Dear Guest We are very much encouraged by your kind comments. We hope that you will once again choose to visit us the next time you’re in KL.

We appreciate your kind feedback. It surely encourages us to do better. Thank you. Sincerely, Anthony O’Neill General Manager Berjaya Times Square Hotel Kuala Lumpur

Dear Mrs Panday KiranWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for staying and for your encouraging words.We are thrilled to hear that you are satisfied with our service.We will keep working hard to ensure our guests experience the best of their stay with us.We look forward to welcoming you back for another great experience.Best wishesLow Siew PengHotel ManagerBerjaya Times Square Hotel, Kuala Lumpur.

Dear MahendranWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you very much for staying with us and providing us your pleasant review. We are delighted to read that overall you had a good stay.We strive to ensure our guests have the best experience with us.We certainly look forward to welcoming you back again soonest possible.Best wishesLow Siew PengHotel ManagerBerjaya Times Square Hotel, Kuala Lumpur.

Dear LloydWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for staying and to share your experience with us.We are delighted to hear that you had a pleasant stay with us and everything went as smoothly as expected. Your positive comments are truly appreciated.We strive to provide a comfortable and seamless experience for all our guests and we are thrilled to know that we met your expectations during your stay.We look forward to creating more memorable experiences for you on your future visits.Best wishesLow Siew PengHotel ManagerBerjaya Times Square Hotel, Kuala Lumpur.

Dear GuestWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you very much for staying with us and providing us your great review. We appreciate your kind review on our awesome location.Indeed, we have a great location with direct connectivity to Berjaya Times Square shopping mall with an indoor theme park adds an exciting dimension to your stay, providing both leisure and entertainment options.We certainly look forward to welcoming you back again soonest possible.Best wishesLow Siew PengHotel ManagerBerjaya Times Square Hotel, Kuala Lumpur.

Dear Mr CarlosWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for taking your time to share your feedback with us.We sincerely apologize for the initial discomfort you experienced with the assignment of your room that did not meet your expectations.Your feedback is invaluable to us as it helps identify areas where we can improve.Meanwhile, our hotel is currently undergoing upgrading and restoration of the facilities in phases to enable our guests to have an enjoyable stay.We certainly look forward to welcome you back for a more pleasant experience in the near future.Best wishesLow Siew PengHotel ManagerBerjaya Times Square Hotel, Kuala Lumpur.

Dear Siew LanWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for staying and giving us a five star rating.We are most delighted to hear that overall you had a great experience.We value your patronage and look forward to welcoming you back for an even better experience on your next visit.Best wishesLow Siew PengHotel ManagerBerjaya Times Square Hotel, Kuala Lumpur.

Dear ToraiWarmest Greetings from Berjaya Times Square Hotel, Kuala Lumpur.Thank you for staying with us and giving us a rating. We truly value your feedback as we continually strive to improve our services.We look forward to welcoming you back for a more pleasant experience in the near future.Best wishesLow Siew PengHotel ManagerBerjaya Times Square Hotel, Kuala Lumpur.