套房, 2 張加大雙人床, 非吸煙房 (Yotei) | 防敏寢具、房內夾萬、書桌、隔音

永遠的新雪谷酒店的評價

3.5 out of 5
永遠的新雪谷酒店
65-13 Aza Kabayama, Abuta, Kutchan, Hokkaido

評價

8.4

很好

10 分評分,優異;201 則評價中有 95 則" "
8 分評分,不錯;201 則評價中有 69 則" "
6 分評分,一般;201 則評價中有 19 則" "
4 分評分,欠佳;201 則評價中有 7 則" "
2 分評分,很差;201 則評價中有 11 則" "

8.8/10 

整潔度

8.2/10 

職員與服務

7.8/10 

設施服務

8.4/10 

住宿狀況

8.0/10 

環保程度

評價

6/10 一般

JOe

讚好:整潔度和職員與服務
不滿:住宿狀況
隔離差,其他都不錯
於 2024 年 3 月住了 5 晚
Always Niseko Front Desk 於 2024年3月15日的回應
Dear Joe,Thank you for sharing your feedback with us. We're pleased to hear that you found everything else to be good during your stay. We understand your concern about isolation. We hope to have the opportunity to welcome you back for an even better experience.

4/10 欠佳

Kin Ming

讚好:整潔度
不滿:職員與服務和住宿狀況
It’s robbery there!!!
酒店位置不太好,房間設施少,價格亦不便宜。另外在沒有任何證據下酒店職員斷定客人在房間抽煙而罰款(本人並沒有在房間抽煙),而罰款電郵名字也不是本人,查詢後仍不獲退款,懷疑濫收罰款,所以不會光顧此黑店,亦建議其他遊客也盡量不要到此酒店入住 Hotel location is not very good, room facilities are less but the price is not cheap. In addition, without any evidence, the hotel staff concluded that I smoked in the room and was fined (I swear I did not smoke in the room). Strangely, the name of the fine email is not me. After enquiry, they still did not willing to refund the money to me. It’s robbery there. Tourists are advised not to stay at this hotel as far as possible
於 2020 年 1 月住了 1 晚

10/10 優異

WingLam Wayne

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
值得再次入住
性價比高, 房間整潔, 有SHUTTLE BUS到雪場
於 2020 年 1 月住了 4 晚

2/10 很差

Kai wing

家人同遊
不滿:職員與服務和住宿狀況
如果很晚才達,Shuttle bus已經沒有。 不建議家庭入住離雪場遠,地點不方便!偏遠,附近沒有便利店,大風雪下要行十五分鐘才到便利店。酒店很小,比較失望。
於 2020 年 1 月住了 1 晚

8/10 不錯

XIAOJIN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚

8/10 不錯

Jolene

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 4 晚

10/10 優異

CHIA NUNG

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Recommend!
Staff are from all over the world so communication is not an issue here at all. Very helpful and cheerful at all time. Breakfast is good with Asian and western choices. Shuttle bus runs every 30 mins and that is a big plus. I would totally recommend this hotel for its price and value!!
於 2019 年 12 月住了 6 晚

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
房間一看出去就有雪景 早餐好吃 員工親切 極好
於 2019 年 4 月住了 2 晚

10/10 優異

Yuan-Ping (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
今年雪季見
一定會再回來,非常棒!
於 2019 年 4 月住了 6 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 3 晚

10/10 優異

Julia

家人同遊
讚好:職員與服務和住宿狀況
非常喜歡這間飯店,下次有機會一定會再入住。
於 2019 年 3 月住了 3 晚

8/10 不錯

tingyuan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 3 晚

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and cozy place
於 2019 年 3 月住了 3 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2019 年 1 月住了 2 晚

6/10 一般

YUK SANG

讚好:整潔度
於 2019 年 1 月住了 4 晚

10/10 優異

XIAOJIN

讚好:整潔度和職員與服務
不滿:住宿狀況
於 2019 年 1 月住了 5 晚

10/10 優異

wen i

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
乾淨又新的飯店,下次還會再來住!
接駁車非常方便,早餐也很不錯。最重要的是房間很舒適,也有專門放雪具的地方,推薦給在二世谷滑雪的朋友。
於 2019 年 1 月住了 2 晚

6/10 一般

真實旅客

讚好:整潔度
不滿:住宿狀況
There is a repeated noise at night, could not sleep well. Breakfast was not ready to handle all the guests
於 2018 年 12 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很乾淨又新的旅店 四人房客廳非常寬敞 地毯舒適 浴缸很大早餐簡單新鮮

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great staff! The staffs are all very helpful.
We discovered we have left some things behind after we checked out and asking the staff through email and see if they are still able to find it. They immediately took the action and able to take care of our stuff. The drivers are all very polite and helpful too. However, the breakfast can add a little more choice.
於 2018 年 3 月住了 9 晚

8/10 不錯

wing wo

讚好:客房舒適度
不滿:整潔度
Another kind of choice
It is value for money but the location is a bit isolated. Staff is friendly but cleaning is too general.Breakfast is great but hope that could be changed if you stay more that five days
於 2018 年 3 月住了 5 晚

8/10 不錯

真實旅客

讚好:整潔度、住宿狀況和客房舒適度
有規模的飯店
離市區約15分鐘,還算方便,連住三天但店員忘記確認面紙盒內面紙存量是美中不足,浴室熱水會忽冷忽熱
於 2018 年 2 月住了 3 晚

8/10 不錯

LAI LING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 1 月住了 3 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice Modern Hotel
Better to reserve car park since the booking confirm. The hotel is new and modern, nice hotel.

10/10 優異

Yuen Yee Joann

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
新酒店,當然正!
清潔、整齊、裝修靚、儲物空間足夠、有Shuttle Bus到滑雪場,大約5分鐘。

10/10 優異

Wen Li

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
干净舒服…卫生间很棒…服务态度很好

10/10 優異

HO YIN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間大漂亮, 方便, 價格合理的好酒店.
和一般日本酒店比較, 房間很大, 很舒服. 房間整潔. 但這酒店有一個奇怪的地方. 全酒店的客房內皆沒有電話可以讓你致電去服務台. 若你是住2,3,4 樓, 有任何問題, 必須親自去樓下處理. 這點頗為不便. 因為我這次行程中, 有一位朋友滑雪時受傷了不便行動. 而他剛好住在4樓, 有任何問題需要, 他都必須親自去地下或叫我幫忙處理. 有一晚上, 我要求他們拿冰袋去給我住在4樓的朋友, 晚上的服務員只給我冰袋. 不幫我拿上去. 所以服務上, 這裏更像青年旅社一樣. 都自助多. 有免費接駁巴士來往中心地區, 很方便, 每30分鐘一班, 班次頻密. 中心地區與酒店距離車程約5-8分鐘. 所以很方便. 有一次我們想出外, 剛好是中午接駁巴士休息時間, 而附近又沒有的士. 前台員工很好, 親自駕駛另一架酒店小車送我們出中心區. 整體感覺得好. 若中心區酒店已滿, 不仿考慮這間酒店, 距離不太遠, 但房費可以省很多. 就算晚上9時30分後沒接駁車了, 從中心區坐的士回酒店, 也只需550YEN, 的士價錢不貴. 比較同一時期, 中心區其他的酒店價格, 這個酒店價錢則便宜很多.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
新酒店 位置比較偏
酒店在邊緣,離中心區走路10分鐘,有接駁車接送,帶滑雪具的時候就很方便,房間因為是新開張都很干凈,熱水瓶要跟前台借,大床房很大很舒服,洗衣機在二樓 只有三台,經常大排長龍。

10/10 優異

Yalin

讚好:整潔度、職員與服務和住宿狀況
Staff are very helpful and friendly.
於 2024 年 4 月住了 6 晚
Always Niseko Front Desk 於 2024年4月10日的回應
Dear Yalin,Thank you for choosing to stay with us and for sharing your insights about your experience at Always Niseko. We are absolutely thrilled to read the positive review you left about our service and staff. Our staff takes immense pride in ensuring every aspect of your visit is exceptional, and your words motivate us to continue exceeding expectations. We believe in delivering not just a service, but an experience, and your feedback reinforces that we are on the right track. Again, thank you for choosing to stay with us and we can't wait to welcome you back here at Always Niseko for another outstanding encounter with our fantastic team!

10/10 優異

Kieran

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent accomodation, shuttle bus was extremely helpful - only downside was the attached restaurant was closed at some points due to staffing issues - but when it was open it was very good.
於 2024 年 2 月住了 7 晚
Always Niseko Front Desk 於 2024年2月10日的回應
Dear Kieran,We would like to express our gratitude for choosing Always Niseko for your recent stay and for sharing your feedback with us. We genuinely appreciate your input and it is immensely rewarding to know that we met most of your expectations. Again, thank you for choosing Always Niseko and eagerly await the opportunity to host and serve you again here!

8/10 不錯

patrick

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Located in quiet area. Shuttle service is very good. For a fairly new building there are some disappointments in terms of comfort; Heating in the room is poorly controlled and showers are not equipped with pressure static valves maintaining constant temperature.
於 2024 年 1 月住了 8 晚
Always Niseko Front Desk 於 2024年2月7日的回應
Dear Patrick,Thank you for taking the time to leave your valuable feedback and for rating your recent stay at Always Niseko. We are thrilled to hear that you had an overall enjoyable experience with us. Your high rating affirms our dedication to providing exceptional service. At the same time, we have taken note of the minor issues you mentioned in your review. Your feedback is essential to our ongoing efforts to enhance our services and exceed our guests' expectations. Rest assured, we are committed to addressing the areas you highlighted to ensure that your next stay with us is even more seamless and enjoyable. Thank you for choosing us, and we hope to have the pleasure of welcoming you back to Always Niseko in the future.

8/10 不錯

Jarrod

讚好:整潔度、職員與服務和住宿狀況
Great property with friendly staff. Reasonable facilities. Good transport and friendly helpful drivers like Max. I would happily stay here again
於 2024 年 1 月住了 8 晚
Always Niseko Front Desk 於 2024年1月24日的回應
Dear Jarrod,Thank you for taking the time to leave your valuable feedback and for rating your recent stay at Always Niseko. We are thrilled to hear that you had an overall enjoyable experience with us. Your high rating affirms our dedication to providing exceptional service. We look forward to having you again with us. Thank you for choosing us, and please do not hesitate to reach out if you have any further comments or questions.

10/10 優異

Kathryn

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was great. Dining hall was a little bit too school refectory for me.
於 2024 年 1 月住了 4 晚
Always Niseko Front Desko 於 2024年1月28日的回應
Dear Kathryn,Thank you so much for taking the time to share your valuable feedback and rating your recent stay at Always Niseko. We are delighted to hear that you had a wonderful and enjoyable experience with us. At Always Niseko, our goal is to provide exceptional service and create memorable and seamless experiences for all our guests. It's incredibly rewarding to know that we were successful in making your stay special. We look forward to welcoming you back to Always Niseko in the future!

10/10 優異

Mamta

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay and the staff were amazing. The shuttle bus was super convenient. Was excellent value and we would stay again for sure. Thank you so much
於 2024 年 1 月住了 6 晚
Always Niseko Front Desk 於 2024年1月22日的回應
Dear Mamta,Thank you so much for taking the time to share your positive experience at Always Niseko. We are delighted to hear that you had a wonderful stay with us. At Always Niseko, our goal is to provide exceptional service and create memorable experiences for all our guests. It's incredibly rewarding to know that we were successful in making your stay special. We look forward to welcoming you back to Always Niseko in the future. Once again, thank you for choosing Always Niseko for your stay, and we can't wait to have the pleasure of serving you again.

8/10 不錯

CHEUK TUNG

讚好:職員與服務和設施服務
No boiled egg in breakfast
於 2023 年 12 月住了 3 晚
Always Niseko Front Desk 於 2023年12月26日的回應
Dear Cheuk Tung,Greetings from Always Niseko! Thank you for taking the time to rate your recent stay at Always Niseko. We are delighted that you had a positive experience with us. We look forward to the opportunity to welcome you back to Always Niseko.

10/10 優異

Philip

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Always Niseko Front Desk 於 2023年12月26日的回應
Dear Philip,Thank you for choosing Always Niseko as part of your travel plans this year. We are grateful for the high rating you left us. We hope to see you and serve you again here at Always Niseko. Happy Holidays!

10/10 優異

????

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚
Always Niseko Front Desk 於 2023年9月28日的回應
Dear Valued Guest,Greetings from Always Niseko!Thank you very much for leaving us a high rating! We loved having you at Always Niseko and hope to see you again.

8/10 不錯

貴子

於 2023 年 8 月住了 1 晚
Always Niseko Front Desk 於 2023年9月28日的回應
Dear 貴子,Greetings from Always Niseko!Thank you very much for leaving us a high rating! We loved having you at Always Niseko and hope to see you again.

10/10 優異

裕明

於 2023 年 8 月住了 1 晚
オールウェイズニセコフロント 於 2023年8月29日的回應
この度はオールウェイズニセコにご宿泊いただきまして誠にありがとうございます。ご宿泊をお楽しみいただけましたご様子でスタッフ一同、大変嬉しく存じます。またのご来館を心よりお待ち申しております。

2/10 很差

Kozue

不滿:職員與服務
於 2023 年 8 月住了 1 晚
オールウェイズニセコフロント 於 2023年8月29日的回應
この度はオールウェイズニセコにご宿泊いただきまして誠にありがとうございます。頂戴しました貴重なご意見をもとに、今後のサービスの改善を図らせていただきたく存じます。また機会がございましたらご利用いただけることを、スタッフ一同願っております。

10/10 優異

きよふみ

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
近くにコンビニが欲しい。
於 2023 年 8 月住了 1 晚
オールウェイズニセコフロント 於 2023年8月29日的回應
この度はオールウェイズニセコにご宿泊いただきまして誠にありがとうございます。ご宿泊をお楽しみいただけましたご様子でスタッフ一同、大変嬉しく存じます。頂戴しました貴重なご意見をもとに、今後のサービスの改善を図らせていただきたく存じます。またお迎えできますことをスタッフ一同願っております。

6/10 一般

Koji

讚好:整潔度和住宿狀況
不滿:職員與服務和設施服務
レセプションが無人になる時間が長く、宿泊時にスタッフを見かけませんでした。何か問題が生じた時の対応に不安を感じました。
於 2023 年 7 月住了 1 晚
オールウェイズニセコフロント 於 2023年8月29日的回應
この度はオールウェイズニセコにご宿泊いただきまして誠にありがとうございます。お忙しい中ご感想をお送りいただきましてありがとうございました。貴重なご意見を賜りましたこと、心よりお礼申し上げますと共に、またご利用いただける事をスタッフ一同切に願っております。

8/10 不錯

タナカタクロウ

親子同遊
讚好:設施服務
ホテルや部屋は綺麗で良かった。 特に部屋は非常に落ち着けた。 食事は摂ってないのでわかりません。 フロントは6時以降は不在です。 チェックインしか絡みがないので、スタッフさんについては判断しかねます。 素泊まりでこの値段なら文句ないと思います。
於 2023 年 7 月住了 1 晚
オールウェイズニセコフロント 於 2023年8月29日的回應
この度はオールウェイズニセコにご宿泊いただきまして誠にありがとうございます。ご宿泊のご感想をお寄せいただきましてありがとうございました。またのご来館をスタッフ一同、心より、お待ち申しております。

2/10 很差

sean

多人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
check in staff was creepy no ac in mid summer weeds going crazy outside the place no where to sit and visit, no decent lobby, ski storage room stunk
於 2023 年 7 月住了 2 晚
Always Niseko Front Desk Team 於 2023年8月29日的回應
Thank you for staying at Always Niseko.We thank you for your valuable feedback and will work hard to improve our services for your next visit.For your future consideration, at Always Niseko, we do have both Air conditioned room as well as non Air conditioned room.Should you have any further suggestion or comment, feel free to contact us anytime.

4/10 欠佳

???

家人同遊, 伴侶同遊
讚好:整潔度
不滿:住宿狀況
冷房のいらない季節以外はおすすめできない
於 2023 年 7 月住了 1 晚
オールウェイズニセコフロント 於 2023年7月29日的回應
この度は、オールウェイズニセコにご宿泊いただきまして誠にありがとうございます。オールウェイズニセコ当館にはエアコンありのお部屋もございますので、是非夏日でのご宿泊をご検討くださいませ。お客様からの貴重なご意見を賜りましたこと、心よりお礼申し上げますと共に、またのご来館を心よりお待ちしております。

6/10 一般

Charlotta

讚好:住宿狀況和客房舒適度
不滿:職員與服務
Average stay
We were quite disappointed by our stay at Always Niseko given the premium we paid for a tiny room without any space for our suitcases. There was housekeeping 1 time during our 8 night stay. Reception staff not overly service minded or happy. Restaurant was only open for breakfast so no place to have a drink in the evening. We would just have expected a bit more given how much we paid to stay here over the NYE period. Breakfast served between 6.30-9.30am and the breakfast staff were lovely.
於 2022 年 12 月住了 8 晚

10/10 優異

Kenji

於 2023 年 1 月住了 3 晚

8/10 不錯

Thomas Frank

讚好:職員與服務、設施服務和住宿狀況
不滿:整潔度
Overall, a pleasant experience. My main complaint relates to the cleaning service, which was not thorough at all. For example, dead winter bugs in plain sight were not removed during my 10-day stay.
Always Niseko Front Desk Team 於 2023年9月21日的回應
Dear Thomas, Thank you for staying with us at Always Niseko, we are sorry for the lack of thoroughness by our housekeeping team and deeply apologise on our team's behalf that this happened during your stay, our team take pride in making sure that our guest stay is a wonderful one and regret to hear that we are short of doing so. We have taken your feedback and will work on improving the quality of services that our team provide and we look forward to your next stay with us at Always Niseko.

8/10 不錯

Sakura

於 2022 年 9 月住了 1 晚

2/10 很差

Masakatu

商務旅客
不滿:職員與服務
緊急時に連絡がつかなくホテルにしばらく入らなかった
於 2022 年 9 月住了 2 晚