2/10 很差
David
親子同遊
2024年3月24日
不滿:職員與服務
Had a confirmed reservation at this property that was booked through Orbitz, but when I arrived the hotel said they had no information regarding my reservation or stay at the resort. They were very rude and unhelpful at the front desk! Made zero accommodation for my family that was stuck in a rental car with luggage with no where to go! I was instructed to call Orbitz because it wasn’t their problem! Wow! Needless to say I was angry and embarrassed for them. I won’t be back
David
於 2024 年 3 月住了 1 晚