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不列顛尼亞艾德菲酒店的評價

3 out of 5
不列顛尼亞艾德菲酒店
Ranelagh Place, Liverpool, England

評價

6.4
10 分評分，優異；1978 則評價中有 433 則" "
8 分評分，不錯；1978 則評價中有 509 則" "
6 分評分，一般；1978 則評價中有 381 則" "
4 分評分，欠佳；1978 則評價中有 281 則" "
2 分評分，很差；1978 則評價中有 374 則" "

6.4/10 

整潔度

6.8/10 

職員與服務

6.2/10 

設施服務

5.6/10 

住宿狀況

6.0/10 

環保程度

評價

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
It’s a bad service in the front of desk….
於 2023 年 1 月住了 3 晚
Reception 於 2023年1月17日的回應
Hi, Thank you for your feedback. We are sorry to hear you had a bad service from our reception. Could you please provide more details in regards to this?

10/10 優異

TOP MODEL

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing experience
於 2024 年 5 月住了 1 晚

6/10 一般

Guy

伴侶同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
The Adelphi is an historic hotel, once very grand, now somewhat faded. Rooms on the upper floors (we were on the 4th) are lightly modernised (some original fittings from 1914; no aircon) and rooms lower down are said to be more modern. The public areas, particularly the main lounge, are very pretty, with original Art-Deco themes. The rooms are quiet if the windows overlook the central well of the hotel, possibly noisy if they overlook the street (open windows needed for ventilation). The location in the city centre, about 250m from Lime Street station, is very useful. It's clean enough and comfortable enough, but vastly overpriced for what you get, considering that breakfast and WIFI in the room are additional to the base price. It's a 3-star hotel at best asking 4-star prices.
於 2024 年 5 月住了 1 晚

2/10 很差

Carl

不滿：整潔度、職員與服務、設施服務和住宿狀況
The hotel is old and run down. The rooms are terrible, dirty and damp not a good place to stay
於 2024 年 5 月住了 3 晚

8/10 不錯

juan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 5 月住了 1 晚

8/10 不錯

Ann Marie

讚好：整潔度、職員與服務和設施服務
Central location to city Car park convenient Rooms looking tired
於 2024 年 5 月住了 1 晚

10/10 優異

Kavussi

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 10 晚

2/10 很差

Daisy

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
There were no shower available in our room 401 and both bathrooms for both rooms are dirty and disgusting. This is the worst ever hotel we have booked and stayed through expedia. Expensive amd Nauseated. I would never ever recommend this hotel to friends and family. I could not stay for another night at Adelphi hotel. Luckily it was too late at night to look for another place to stay because we are all tired and exhausted. I hope expedia would remove this hotel from their list. Its degrading your good company name.
於 2024 年 5 月住了 1 晚

8/10 不錯

Kenneth

讚好：整潔度和職員與服務
於 2024 年 4 月住了 2 晚

6/10 一般

Rebecca

讚好：職員與服務
不滿：整潔度和住宿狀況
Our first room had a non-functioning washroom, but thankfully we were easily able to change. The staff were very friendly. It's a beautiful old building, it just needs some TLC.
於 2024 年 4 月住了 3 晚

4/10 欠佳

Khalaf

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Vary old hotel small room slow elevator
於 2024 年 4 月住了 5 晚

8/10 不錯

Dianne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Classic hotel with grand lounge. High ceilinged spacious rooms with good shower and plenty of hot water. Bar and breakfast on site. Close to noisy night life. Narrow beds with uncomfortable mattresses. Staff pleasant and helpful and quickly responded to requests for more linens.
於 2024 年 4 月住了 2 晚

8/10 不錯

Christopher

多人同遊
Two team members on reception at check in were superb!
於 2024 年 4 月住了 1 晚

6/10 一般

Thorsten (Herford)

讚好：職員與服務
不滿：住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Mariam

親子同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice staff
於 2024 年 4 月住了 1 晚

8/10 不錯

Trevor

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
Grand old property
於 2024 年 4 月住了 2 晚

4/10 欠佳

Nigel

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
We arrived and parking was important to us and satisfactory. Reception was quiet and they persuaded us to take a special offer of dinner, some free drinks and breakfast, only available at time of check in. We arranged to meet a friend in the American bar where we watched three security guards trying to persuade a local addict to put on his shoes and leave, he was finally manhandled away. As told we went to the Restaurant at 6pm to find it closed and went back at 7 when a waitress told us it was closed that evening. Annoyed we complained and a Manager informed us we could get a snack in an extremely crowded and ultra noisy bar. This was not what we had planned for our guest, we did however get some shoddy fish &chips. The room was acceptable. Generally a very poor experience particularly at the price we paid.
於 2024 年 4 月住了 1 晚

6/10 一般

Kelly

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The toilets were disgusting and smelly. This hotel needs an overhaul. Fantastic building. Even the communal areas aren’t bad but the rooms are terrible. Mattresses uncomfortable windows need replacing.
於 2024 年 4 月住了 1 晚

6/10 一般

Gerald

讚好：職員與服務
不滿：住宿狀況
Its tired, needs a lot of work to freshen up. Bed was comfortable, room was clean but had a weird stale smell. Would only stay here again as a last resort.
於 2024 年 4 月住了 1 晚

8/10 不錯

Dennis

家人同遊
讚好：職員與服務
Impressive in terms of space, layout and range of facilities. And staff are very helpful. But age has made it shabby - a bit scruffy and dirty. Prices are correspondingly reasonable. Set your expectations and enjoy your stay.
於 2024 年 4 月住了 1 晚

6/10 一般

Miguel

家人同遊
不滿：職員與服務、設施服務和住宿狀況
The property needs an update very tired inside
於 2024 年 4 月住了 1 晚

8/10 不錯

Stephen

讚好：整潔度和職員與服務
This is a Large older hotel with fittings etc in line with its age the Hotel is well located for both main train stations and shopping despite a number of previous reviews that scored the hotel very low I enjoyed my stay my room was clean comfortable and provided you with everything you needed from nice clean towels and complimentary toiletries and a Flat screen TV. Thanks.
於 2024 年 4 月住了 1 晚

10/10 優異

Jamie

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very close to liverpool lime street station. Close to bars, clubs and restaurants. Nice big double bed which was comfortable.
於 2024 年 4 月住了 1 晚

10/10 優異

Gregory

讚好：整潔度、職員與服務和住宿狀況
Classic property, friendly and helpful at check in. I don’t entirely understand all the negative reviews by locals, my experience was sound.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Stuart

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Terry

There was a bang of night every now and then what was it???
於 2024 年 3 月住了 4 晚

4/10 欠佳

Natalie

商務旅客
不滿：職員與服務和住宿狀況
I arrived at night (1am) and found a group of people outside the hotel smoking weed. I pressed the night bell and the door was opened by other waiting guests. During check in the clerk said my hotel room number unnecessarily loud while other people were present. This made me feel quite unsafe. There was no safety lock on the door which is really worrying. As I entered the hotel room it smelled of dust and ‘old’. The room seemed clean overall. The bathroom sink was very cracked. During the night there was eery banging. Positives: There is a kettle and tea provided in the room. There’s complementary bathroom soap, shampoo, shower gel and lotion. Check out is very quick and easy.
於 2024 年 4 月住了 1 晚

6/10 一般

Glenn

多人同遊
The beds were very small not alot of room in them
於 2024 年 3 月住了 2 晚

2/10 很差

Keith

家人同遊
不滿：整潔度、設施服務和住宿狀況
Mouldy unsafe bathroom. Complained at reception and asked to move room. Told no as were fully booked. Not even offered to clean bathroom and make safe
於 2024 年 3 月住了 1 晚

4/10 欠佳

Hilda

不滿：整潔度、職員與服務、設施服務和住宿狀況
The smell from the public toilets on the ground floor was awful most days on the last day there was excrement on the bathroom floor. I also had blood on my bathroom floor and I felt unsafe walking on the 4th floor. Doors slamming and screaming at 2 am not pleasant . Although I paid for Wi-Fi I could get no signal in my room on the 4th floor. There was some dodgy characters around in the foyer and my friend got a fright when someone grabbed her from behind . It was her first time in the Uk . On a positive note the towels were white and fluffy and the bedding clean although the mattress was uncomfortable but they are refurbishing so perhaps it will improve . The staff must be indicated with complaints that must be horrible for them . I felt they are probably doing their best . The room only gets cleaned in between guests . I sadly won’t go again .
於 2024 年 3 月住了 4 晚

6/10 一般

Leigh

讚好：整潔度
於 2024 年 3 月住了 1 晚

10/10 優異

Connor

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was excellent but next door was extremely loud, we heard yelling and someone hitting a wall
於 2024 年 3 月住了 1 晚

10/10 優異

Kathryn

讚好：整潔度、職員與服務和設施服務
Fabulous stay room clean and comfortable location excellent for everything
於 2024 年 3 月住了 3 晚

8/10 不錯

Marzi

伴侶同遊
讚好：整潔度和住宿狀況
不滿：設施服務
Such a grand hotel stayed for one week never saw much of it Hotel Cortez vibes from American horror movie has a certain vibe which I liked but didn’t get to use much facilities.
於 2024 年 3 月住了 7 晚

8/10 不錯

YUI

讚好：整潔度、職員與服務和設施服務
Very close to Liverpool Lime Street station. The room may feel old, but it is quaint and there is no problem. They also kept our luggage after check-in. Please note that Wi-Fi is charged.
於 2024 年 3 月住了 1 晚

10/10 優異

Jennifer

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
High ceilings in bedroom & bathroom Art Deco ballroom all very grand.
於 2024 年 3 月住了 1 晚

10/10 優異

Gary T

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent all round service!
於 2024 年 3 月住了 2 晚

10/10 優異

Gregory

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything about the
於 2024 年 3 月住了 1 晚

2/10 很差

Charlton

讚好：整潔度
不滿：住宿狀況
I like it for its proximity. That’s all
於 2024 年 3 月住了 1 晚

8/10 不錯

Piers

伴侶同遊
讚好：整潔度和職員與服務
Great Staff
於 2024 年 3 月住了 1 晚

8/10 不錯

Andrew

於 2024 年 3 月住了 1 晚

8/10 不錯

Paul

於 2024 年 3 月住了 1 晚

2/10 很差

Gary

不滿：整潔度、職員與服務和住宿狀況
Very bad
於 2024 年 2 月住了 1 晚

10/10 優異

Darren

讚好：職員與服務和住宿狀況
Lovely staff, so welcoming and even though they were breaking in a new booking in system, it was done with the minimum of fuss.
於 2024 年 2 月住了 1 晚

6/10 一般

Chris

於 2024 年 2 月住了 1 晚

8/10 不錯

Irene

讚好：整潔度
於 2024 年 2 月住了 1 晚

2/10 很差

Matthew

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Room's are in a very poor state needs updating
於 2024 年 2 月住了 2 晚

8/10 不錯

Kevin

讚好：整潔度、職員與服務和住宿狀況
Great location. A hotel with so much character. Dated but not in a bad way. You almost go back in time whem going in the door. Only thing which i didn't like is the room was very small as a twin room. Should of been suitable as a single person. Other than that an all round nice place To stay. A wonderful communal area to spend time too
於 2024 年 2 月住了 1 晚

8/10 不錯

Mike

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Clean room, good breakfast
於 2024 年 2 月住了 1 晚