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利物浦居民酒店的評價

3.5 out of 5
利物浦居民酒店
29 Seel Street Merseyside, Liverpool, England

評價

9.8

完美

10 分評分，優異；1217 則評價中有 1031 則" "
8 分評分，不錯；1217 則評價中有 149 則" "
6 分評分，一般；1217 則評價中有 26 則" "
4 分評分，欠佳；1217 則評價中有 6 則" "
2 分評分，很差；1217 則評價中有 5 則" "

9.8/10 

整潔度

9.8/10 

職員與服務

9.2/10 

設施服務

9.6/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Shu Yu

於 2023 年 7 月住了 1 晚
Andy - Reception Manager 於 2023年8月10日的回應
Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon !Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Wai ki

於 2023 年 7 月住了 1 晚
Kevin- Front Office Management 於 2023年8月1日的回應
Hi Wai,Thank you for taking the time to leave such a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 優異

Ka Hung

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2023 年 5 月住了 1 晚
Andy - Reception Manager 於 2023年5月5日的回應
Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your stay with us & we hope to welcome you back again very soon !Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Hong-YI

於 2023 年 4 月住了 2 晚
Kevin- Front Office Management 於 2023年4月29日的回應
Hi Hong-Yi,Thank you for taking the time to leave such a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 優異

Hong

於 2023 年 4 月住了 1 晚
Kevin - Front Office Management 於 2023年4月18日的回應
Hi Hong Thank you for taking the time to leave such a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 優異

Ka Yiu

讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staffs and clean room.
於 2022 年 10 月住了 7 晚
Kevin - Front Office Management 於 2022年11月20日的回應
Hi Ka YiuThank you for your review, we are so happy you had a great stay with us and thank you for your kind comments on the staff.Hope to see you again soon.Kind Regards Kevin - Front Office ManagementThe Resident Liverpool

10/10 優異

kwong mui

讚好：整潔度、住宿狀況和客房舒適度
於 2022 年 3 月住了 1 晚
Stephen - DM 於 2022年3月24日的回應
Thank you for taking the time to give us such a great rating ! It was amazing to have you with us & we hope to welcome you back soon. Kind regards, Stephen - Duty Manager

10/10 優異

kwong mui

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 1 晚
Andy - Reception Manager 於 2022年3月17日的回應
Thank you for taking the time to give us such a great rating ! It was amazing to have you with us & we hope to welcome you back soon. Kind regards, Andy - Reception Manager The Resident Liverpool

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 1 月住了 6 晚
NDM 於 2022年1月18日的回應
Thank you for this fantastic review, i am so happy that you enjoyed your stay with us.

8/10 不錯

Cho hang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間小，但非常整潔
於 2021 年 9 月住了 2 晚

10/10 優異

Ian

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing hotel and amazing staff! Loved the happy hour they offer!
於 2024 年 5 月住了 4 晚
Andy - Reception Manager 於 2024年5月25日的回應
Hi Ian, Thank you so much for taking the time to leave a great review, we are so happy to see you enjoyed your stay with us & we hope to welcome you back soon. Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Rosario

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property is outstanding!
於 2024 年 5 月住了 1 晚
Andy - Reception Manager 於 2024年5月24日的回應
Hi Rosario, Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Helene

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super hôtel et personnel incroyable. Tout était propre et le personnel faisait tout pour bien nous accueillir. Nous avons même eu un 5 à 7 et j’ai reçu une carte d’anniversaire❤️
於 2024 年 5 月住了 1 晚
Andy - Reception Manager 於 2024年5月23日的回應
Hi Helene,Thank you so much for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards,Andy - Reception Manager The Resident Liverpool

10/10 優異

craig

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
One of the best hotels in Liverpool, lovely staff and great location
於 2024 年 5 月住了 1 晚
Andy - Reception Manager 於 2024年5月23日的回應
Hi Craig, Thank you so much for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards,Andy - Reception Manager The Resident Liverpool

10/10 優異

Lucy

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Very friendly staff
於 2024 年 5 月住了 1 晚
Andy - Reception Manager 於 2024年5月23日的回應
Hi Lucy, Thank you so much for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards,Andy - Reception Manager The Resident Liverpool

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
Lovely hotel with great staff. Room was clean, bed very comfortable and a fantastic shower.
於 2024 年 5 月住了 1 晚
Andy - Reception Manager 於 2024年5月20日的回應
Hi John, Thank you so much for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards,Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Ruth

多人同遊
讚好：整潔度和職員與服務
Lovely rooms & excellent/ helpful staff. No on site parking but conveniently close & reasonably priced with the discount. No catering facilities but close to good places for breakfasts. Very close to huge bars, some reviewers have complained about the noise. I heard nothing & I was only on the 2nd floor
於 2024 年 5 月住了 2 晚
Andy - Reception Manager 於 2024年5月20日的回應
Hi Ruth, Thank you so much for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards,Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Jan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and super friendly staff.
於 2024 年 5 月住了 5 晚
Andy - Reception Manager 於 2024年5月20日的回應
Hi Jan, Thank you so much for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards,Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Christiane (Chambly)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Chambre king. Bain douche dangereux car bain haut et glissant. Tout le reste est parfait!
於 2024 年 5 月住了 1 晚
Andy - Reception Manager 於 2024年5月20日的回應
Hi Christiane, Thank you so much for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards,Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Carol

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We LOVED this place! It was beautifully refurbished, clean, had all the conveniences we wanted (fridge, microwave, etc), good wifi included in the price, fantastic location, easy walking distance to everything (Docklands, Cavern district), tons of great pubs and restaurants nearby.....would absolutely return in a minute..and somebody give that reception staff a raise! They were delightful and went out of their way to make our stay more enjoyable. Fabulous place@
於 2024 年 5 月住了 4 晚
Andy - Reception Manager 於 2024年5月20日的回應
Hi Carol, Thank you so much for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards,Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Neil

於 2024 年 5 月住了 1 晚
Andy - Reception Manager 於 2024年5月20日的回應
Hi Neil, Thank you so much for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards,Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Sohail

讚好：整潔度、職員與服務和住宿狀況
Highly recommend the resident at Liverpool. Ideal location which is walking distance to many restaurants as well as the docks. Staff were very helpful throughout our stay and even upgrading our room free of charge after mentioning it’s our anniversary. Will definitely be staying here again.
於 2024 年 5 月住了 1 晚
Andy - Reception Manager 於 2024年5月17日的回應
Hi Sohail, Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Trisha

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Maria and her staff were brilliant. They were warm and personable all the time. Maria even decorated our room for my birthday. We will recommend The Resident to anyone going to Liverpool. Wish their Glasgow hotel had been in place for our visit there.
於 2024 年 5 月住了 4 晚
Andy - Reception Manager 於 2024年5月17日的回應
Hi Trisha, Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Katie

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really nice little hotel, staff were excellent and it was in a great location but still nice and quiet.
於 2024 年 5 月住了 1 晚
Andy - Reception Manager 於 2024年5月17日的回應
Hi Katie, Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Nick

讚好：整潔度、職員與服務、設施服務和住宿狀況
I was in their smallest room but it was perfectly adequate for me. I particularly loved the bijou kitchenette, beautifully equipped and always kept spotless. If I were to be picky, the shower tray was somewhat chipped, and there were trainer prints in it when I arrived but they washed away. The shower itself was superb. All in all a good experience.
於 2024 年 5 月住了 5 晚
Andy - Reception Manager 於 2024年5月17日的回應
Hi Nick, Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Nikki

伴侶同遊
讚好：設施服務和住宿狀況
Fantastic customer service at reception, super friendly and happy to help, gave us a print out map of the area circling places to eat as we arrived late evening and told us how to get there.
於 2024 年 5 月住了 2 晚
Andy - Reception Manager 於 2024年5月17日的回應
Hi Nikki, Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Todd M.

伴侶同遊
讚好：設施服務和住宿狀況
Hotel is modern and well kept. Staff are extremely knowledgeable and friendly. Enjoyed free drinks and snacks in the lobby.
於 2024 年 5 月住了 4 晚
Andy - Reception Manager 於 2024年5月17日的回應
Hi Todd, Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 優異

martin

讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel is really nice and in a great location. Staff are excellent and were very helpful if i needed something Highly recommend 👌
於 2024 年 5 月住了 3 晚
Andy - Reception Manager 於 2024年5月13日的回應
Hi Martin, Thank you so much for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Ellie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 5 月住了 2 晚
Andy - Reception Manager 於 2024年5月13日的回應
Hi Ellie, Thank you so much for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Henry

讚好：整潔度、職員與服務和住宿狀況
Everything we wanted, and more. Only regret was in not asking for a shower instead of a tub, as this property’s tubs are difficult to navigate.
於 2024 年 5 月住了 2 晚
Andy - Reception Manager 於 2024年5月13日的回應
Hi Henry, Thank you so much for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Beresford

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Double bed’s position against the wall, meant that it was difficult to for my partner to get in and out of it.
於 2024 年 5 月住了 1 晚
Andy - Reception Manager 於 2024年5月13日的回應
Thank you so much for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Maureen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was quirky. The facilities were excellent and the staff were so friendly and helpful.
於 2024 年 5 月住了 1 晚
Andy - Reception Manager 於 2024年5月8日的回應
Hi Maureen, Thank you for taking the time to leave a great review. We are so happy to see you enjoyed your time with us & we hope to welcome you back again soon !Kind regards, AndyThe Resident Liverpool

10/10 優異

Genevieve

於 2024 年 5 月住了 1 晚

8/10 不錯

Robert D

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Small micro hotel rooms. Clean, will kept. No dining. Good location.
於 2024 年 4 月住了 2 晚
Kevin- Front Office Management 於 2024年5月7日的回應
Hi RobertThank you for taking the time to leave a review for us, we are so happy you had a great stay and enjoyed your time with us.We have 6 larger room types should you require more space, the room type you booked is our smallest, we provide a detailed description and photos of our small double rooms so guests know what to expect.As we are surrounded by bars and restaurants, we partner with many in the local neighbourhood that offer our guests great discounts, guests are also welcome to relax in our lounge area and enjoy a range of drinks and snacks from the menu.I will be sure to pass your review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 優異

Carol

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Kevin- Front Office Management 於 2024年5月7日的回應
Hi CarolThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 優異

Linda

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Kevin- Front Office Management 於 2024年5月7日的回應
Hi LindaThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

8/10 不錯

Janet (Watford)

多人同遊
讚好：職員與服務、設施服務和住宿狀況
Lovely hotel with very efficient staff. One thing missing is an on site bar
於 2024 年 5 月住了 2 晚
Kevin- Front Office Management 於 2024年5月7日的回應
Hi JanetThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.As we are surrounded by bars and restaurants, we partner with many in the local neighbourhood that offer our guests great discounts, guests are also welcome to relax in our lounge area and enjoy a range of drinks and snacks from the menu.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 優異

Sue

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
Great price! Friendly/helpful staff. Nice room. Secure.
於 2024 年 4 月住了 2 晚
Andy - Reception Manager 於 2024年5月1日的回應
Hi Sue, Thank you so much for a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 優異

tricia

讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is in a good location. There are bars and nightclubs nearby, but the hotel itself was secure and quiet. My room was on the top floor and was priced as a single room, even though it had a double bed and was of ample size. There were Molton Brown toiletries in the large bathroom, which had a solid door separating the bathroom from the bedroom. The room also was equipped with a pocket kitchen which was very useful. The hotel and my room seemed either brand new or recently renovated and it was spotless. The staff were friendly and helpful and I really enjoyed my stay. I would stay again in a heartbeat, especially if I were planning to shop!
於 2024 年 4 月住了 1 晚
Andy - Reception Manager 於 2024年5月1日的回應
Hi Tricia, Thank you so much for a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Jeffrey

於 2024 年 4 月住了 1 晚
Andy - Reception Manager 於 2024年5月20日的回應
Hi Jeffrey, Thank you so much for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards,Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Kori

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We booked this last minute. From the moment we arrived the staff was amazing! We cant say enough about how helpful and accomodating they were, rspecially Maria! Amazing!!!
於 2024 年 4 月住了 3 晚
Andy - Reception Manager 於 2024年4月28日的回應
Hi Kori, Thank you so much for taking the time to leave a great review, we are so happy to see you enjoyed your stay with us & we hope to welcome you back again soon!Kind regards, AndyThe Resident Liverpool

10/10 優異

nicola

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
A nice hotel close to the centre. Lovely staff that can’t do enough for you
於 2024 年 4 月住了 1 晚
Kevin- Front Office Management 於 2024年4月28日的回應
Hi NicolaThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 優異

rolana (London)

多人同遊
Good location. Fresh room. Safe. Security from wild party
於 2024 年 4 月住了 1 晚
Kevin- Front Office Management 於 2024年4月27日的回應
Hi RolanaThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 優異

Yuji

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Kevin- Front Office Management 於 2024年4月27日的回應
Hi YujiThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 優異

Joost

讚好：整潔度、職員與服務和住宿狀況
Nice hotel in city center. Very clean and quiet. Ideal for a trip with friends
於 2024 年 4 月住了 3 晚
Kevin- Front Office Management 於 2024年4月23日的回應
Hi JoostThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 優異

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff and convenient for everything
於 2024 年 4 月住了 3 晚
Andy - Reception Manager 於 2024年4月22日的回應
Hi David, Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool

6/10 一般

Ruth

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Nice property but bed and pillows especially were very hard.
於 2024 年 4 月住了 1 晚
Andy - Reception Manager 於 2024年4月20日的回應
Hi Ruth, Thank you for taking the time to leave your review. It is a shame to see us marked down for the reasons that you have given as I am more than confident that our team would have done everything they can to resolve this issue for you during your stay. Kind regards,Andy - Reception ManagerThe Resident Liverpool

10/10 優異

Mark

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Andy - Reception Manager 於 2024年4月20日的回應
Hi Mark, Thank you so much for taking the time to leave a great review. We are so happy to see you enjoyed your stay with us & we hope to welcome you back again soon. Kind regards, Andy - Reception ManagerThe Resident Liverpool

10/10 優異

sarah

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Kevin- Front Office Management 於 2024年4月14日的回應
Hi SarahThank you for taking the time to leave a nice review for us, we are so happy you had a great stay and enjoyed your time with us.I will be sure to pass your kind review onto the team, we look forward to welcoming you back again very soon!Kind Regards,Kevin- Front Office ManagementThe Resident Liverpool

10/10 優異

Benjamin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very spacious room & unique hotel style. Close to Liverpool Lime Street train station.
於 2024 年 4 月住了 1 晚
Andy - Reception Manager 於 2024年4月18日的回應
Hi Benjamin,Thank you for taking the time to leave a great review, we are so happy to see you enjoyed your time with us & we hope to welcome you back again soon!Kind regards, Andy - Reception ManagerThe Resident Liverpool