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貝爾蒙特酒店的評價

3 out of 5
貝爾蒙特酒店
104 Sussex Gardens, London, England

評價

6.2
10 分評分，優異；437 則評價中有 36 則" "
8 分評分，不錯；437 則評價中有 129 則" "
6 分評分，一般；437 則評價中有 130 則" "
4 分評分，欠佳；437 則評價中有 94 則" "
2 分評分，很差；437 則評價中有 48 則" "

6.6/10 

整潔度

7.2/10 

職員與服務

5.8/10 

設施服務

5.6/10 

住宿狀況

6.2/10 

環保程度

評價

8/10 不錯

Chit Heng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不錯，只不是習慣
整體是很整潔的 服務也頗友善 頗鄰近Paddington 不習慣沒有升降機
於 2019 年 9 月住了 1 晚

8/10 不錯

Hsin Hsin

讚好：整潔度和職員與服務
於 2017 年 6 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
worth for the price.
simple, but freshly made breakfast and a good smile from the staff provided a good start of the day. :) Thought we were lucky to get a room on the ground floor (no lift), it was quiet during the night until the birds started screaming by the window in the early morning... wifi is a bit unstable. overall very happy stay :D
於 2017 年 6 月住了 2 晚

8/10 不錯

CHIN CHING (HONG KONG)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The breakfast is good and the toilet is very new.

10/10 優異

Andrew

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was as good as described, the accommodation was clean, everything worked well, and the staff were always friendly and helpful
於 2024 年 5 月住了 1 晚

6/10 一般

Anders Petri

家人同遊
We booked the Hotel with breakfast when we got there they told us they dont serve that.
於 2024 年 4 月住了 2 晚

6/10 一般

Marina

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Tillräckligt för en kortare visit. Trevlig personal
於 2024 年 4 月住了 2 晚

6/10 一般

Sean (Vancouver)

讚好：職員與服務
於 2024 年 4 月住了 2 晚

8/10 不錯

Tanweer (Manor Road)

讚好：整潔度、職員與服務和設施服務
I liked the room service app. I didn’t like the small cramped single room.
於 2024 年 4 月住了 2 晚

8/10 不錯

Mireille

伴侶同遊
讚好：整潔度、職員與服務和設施服務
The property was close to the Paddington station, which is what I was looking for. Love the quietness of the location. The staff was very courteous. The building is on the older side, the property seems to be in the process of being renovated. My bathroom seems newer. The rooms were quite small. The double room was tight for 2 small people. I would go back, as it served all my needs.
於 2024 年 3 月住了 1 晚

10/10 優異

Dominic

商務旅客
讚好：整潔度、職員與服務和設施服務
The staff were very efficient, welcoming, and helpful. If you are looking for luxury, this is not the hotel for you, however, this hotel is fantastic value.
於 2024 年 3 月住了 1 晚

4/10 欠佳

YUMI

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
エリザベスラインで空港を利用するのに便利でした。 朝食無料とありましたが、朝食は無かったです。受付でも無しと言われました。 お掃除の女性は親切でした。
於 2024 年 3 月住了 2 晚

6/10 一般

Steph

讚好：整潔度和職員與服務
不滿：住宿狀況
Stairs were difficult to walk up and down and I could hear people in other rooms at 3am. Limited plug sockets. However the room was generally good.
於 2024 年 3 月住了 1 晚

6/10 一般

Sagrario

於 2024 年 3 月住了 2 晚

10/10 優異

Alejandra

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It's amazing, very clean and the station is near walking places to shopping souvenirs
於 2024 年 3 月住了 3 晚

4/10 欠佳

Desmond

於 2024 年 3 月住了 1 晚

6/10 一般

Shana

讚好：整潔度
不滿：職員與服務
Initial staff were really polite and helpful. Location was great. Shower head and tv were broken. Walls very thin. I had parked for a hour and my circumstances had changed so I had to leave the hotels parking. The receptionist was hostile, shaking her head at me saying they turned someone away for me to have parking. I offered to pay for the time I was parked but she was extremely rude and didn’t even respond. My guest was shocked at the behaviour too.
於 2024 年 2 月住了 1 晚
Belmont Hotel 於 2024年2月22日的回應
Dear Guest, We apologise for any lack of customer service by the reception. I can assure you it will be dealt with and we look to welcome you again.Belmont Hotel

6/10 一般

David

多人同遊
不滿：住宿狀況和客房舒適度
If you dont want to spend money
Rubbish room, but did the job for as cheap as you can get in central london
於 2024 年 1 月住了 1 晚

8/10 不錯

真實旅客

讚好：職員與服務
於 2024 年 1 月住了 4 晚

2/10 很差

Stephen

於 2023 年 12 月住了 1 晚

4/10 欠佳

Ros

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

6/10 一般

JANE

家人同遊
不滿：設施服務
Bathroom was like one on a cruise ship and shouldn’t be in use sink plastic was cracked and had no plug - was v small when you sat on the loo my knees touched the door and I’m only 5ft 2. Shower water pressure was v poor and was v crampt toilet was right on top of the shower with no room to move in it - needs to be updated !!! Bedroom was ok would benefit from a couple of bed side lamps as only had 1 main light - TV reception was terrible kept on coming up with a no signal message and had limited channels no BBC1, 2 ,ITV,Chanel 4 or 5.
於 2023 年 12 月住了 2 晚

4/10 欠佳

andrew

多人同遊
不滿：職員與服務、設施服務和住宿狀況
This is the most basic accommodation you could get, very small and old-fashioned rooms with a closet-sized bathoom/shower shoehorned into it. The staff seemed unable to speak enough English to take basic requests and breakfast was a disappointment. Yes very cheap, but toast which is more than warm bread and clean cups is surely a given? The lady at breakfast (the one who could speak English) got shirty when I politely requested a clean cup and her response was there were no more cups! We didn't bother with breakfast the second day. If you're after literally a base then it's good enough for that. Safe area and not far from the tube.
於 2023 年 11 月住了 2 晚

4/10 欠佳

Charlotte

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Om du liker å ha det rent, så er ikke dette plassen. Dårlige dusjer, bad som minner om bad på båt. Det trakk kaldt fra vinduet. Flekkete sengetøy. De støvsuger ikke, bare feier. Stram parfymelukt i lobby og gang som kan være utfordrende for astmatikere. Frokost består av loff og egg. Eneste plusset var at det lå sentralt.
於 2023 年 11 月住了 7 晚

8/10 不錯

Lesley

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Friendly, clean and comfortable bed.
於 2023 年 11 月住了 1 晚
Belmont Hotel 於 2023年11月25日的回應
Thank you so much for taking the time to share your positive feedback! We're thrilled to hear that you found our establishment to be friendly and clean, and that you enjoyed a comfortable night's rest. Our team strives to create a welcoming and pleasant environment for our guests, and it's rewarding to know that we succeeded in making your stay enjoyable. If you have any suggestions or if there's anything specific that stood out to you, we'd love to hear more. We look forward to welcoming you back on your next visit!

8/10 不錯

Jérôme

於 2023 年 11 月住了 4 晚

4/10 欠佳

Sarah

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

2/10 很差

CHRISTOPHER T

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Paddington
Could not use kettle in room lead not long enough tv rubbish
於 2023 年 11 月住了 1 晚

6/10 一般

Alessandro

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
Struttura situata in un ottima zona ma dovrebbe fare qualche lavoretto dentro per migliorare un po’ le condizioni, personale non molto simpatico specialmente il ragazzo alla reception Rapporto qualità prezzo quasi buono

6/10 一般

Terry

商務旅客
不滿：設施服務
The shower head was leaking and broken. Shower tray didn’t drain properly so had to turn the shower to allow drainage. Banging and scraping until just after 10 pm.
於 2023 年 11 月住了 1 晚

8/10 不錯

Karen

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 11 月住了 1 晚

6/10 一般

Johanna

不滿：客房舒適度
Litet hotell, ej värt pengarna enligt mig
Var ett litet hotell med små rum, bilderna på hemsidorna visade större rum.. En 120 säng som klassas som dubbelsäng, väldigt trångt för 2 st att sova i en stenhård 120cm säng utan fjädring över huvud taget. Golvytan existerade knappt, fick precis plats med att lägga ut en kabinväska på golvet. Vissa utav personalen väldigt trevliga, andra upplevdes som lite dryga. Städning varje dag, dock mer som undanplockning.. Vi fick ej nya handdukar och sängkläder under de 4 dagarna vi var där, utan de bäddade endast sängen och sen vek ihop våra andvända handdukar. När jag skulle duscha på kvällen igen så var det min gamla fortfarande fuktiga handduk med lite sminkrester på sig som de hade vikt ihop
於 2023 年 11 月住了 3 晚

8/10 不錯

Nicolle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
O quarto em si era bom, apesar do banheiro ser pequeno. O maior problema foram os 3 lances de escada para subir com malas, pois os degraus eram estreitos. O café da manhã é bom, só um pouco desorganizado, mas os funcionários queridos.
於 2023 年 10 月住了 4 晚

6/10 一般

Melissa Siu Ha

於 2023 年 11 月住了 4 晚

6/10 一般

Linda

家人同遊
不滿：整潔度和職員與服務
於 2023 年 10 月住了 4 晚

2/10 很差

Richard

商務旅客
不滿：職員與服務、設施服務和住宿狀況
Awful Hotel! Do not stay here!
於 2023 年 10 月住了 1 晚

6/10 一般

Sanna

家人同遊
於 2023 年 10 月住了 4 晚

4/10 欠佳

Leif F

不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

8/10 不錯

Flemming Steen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚

4/10 欠佳

Laila Rustad

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚

2/10 很差

karen

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

6/10 一般

Thomas Schou

家人同遊
讚好：職員與服務
於 2023 年 9 月住了 3 晚

6/10 一般

Daniela

家人同遊
讚好：職員與服務和客房舒適度
於 2023 年 9 月住了 3 晚

6/10 一般

EHSAN

不滿：客房舒適度
於 2023 年 9 月住了 2 晚

2/10 很差

Andrea

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
La pulizia a richiesta, qualità prezzo non adeguata, colazione di pessima qualità, alla reception mai nessuno
於 2023 年 9 月住了 1 晚

2/10 很差

Massimo

於 2023 年 9 月住了 5 晚

8/10 不錯

Jannie

讚好：職員與服務和客房舒適度
於 2023 年 8 月住了 3 晚

8/10 不錯

Masayuki (HIROSHIMA)

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2023 年 8 月住了 2 晚

10/10 優異

Zsolt Miklós

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A simple hotel in a good location! Perfect for city travelers!
於 2023 年 8 月住了 4 晚

4/10 欠佳

Ryan

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Room was okay shower door was hanging off when we arrived so had to fix. Toilet roll holder fell off wall, hole in wall in bathroom. Towels were stained aswell. Breakfast was average.
於 2023 年 7 月住了 1 晚