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登南格羅夫酒店的評價

4 out of 5
登南格羅夫酒店
Tilehouse Lane, Denham, Uxbridge, England

評價

7.8

不錯

10 分評分，優異；885 則評價中有 305 則" "
8 分評分，不錯；885 則評價中有 306 則" "
6 分評分，一般；885 則評價中有 141 則" "
4 分評分，欠佳；885 則評價中有 84 則" "
2 分評分，很差；885 則評價中有 49 則" "

8.0/10 

整潔度

8.0/10 

職員與服務

8.0/10 

設施服務

7.6/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

Ko Ming

家人同遊
讚好：整潔度、職員與服務和住宿狀況
好與不好
好的：環境清淨，遠離市區，整體表現不錯，房間大，價錢適當合理，有游泳池及蒸汽浴室。 不好的：兩層式沒有電梯，尾房需要走很遠。
於 2022 年 7 月住了 1 晚
Faisal 於 2023年3月22日的回應
Thank you for your score and feedback.We hope to welcome you back soon.Kind RegardsFaisalFront of House Manager

6/10 一般

Harald

家人同遊
不滿：設施服務
Litt utenfor alfavei i stille og rolige omgivelser. Passer ikke hvis du har tenkt å tilbringe mye tid i London sentrum. Ble mye taxi og Uber på oss.
於 2024 年 5 月住了 3 晚

10/10 優異

Mate

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Where do i start; i came up with the stay on a whim, i have 2 girls, who wanted one thing: the pool. And it was absolutely perfect, thank you 😊 Im terrible with names, but special thanks to the restaurant manager, and the front of house receptionist (for sorting my girls with a brush) who made our stay even better. The room was amazing, i give you 6* to balance out a bad one ;)
於 2024 年 5 月住了 1 晚
Anca 於 2024年5月11日的回應
Dear Mate, Thank you for rating us and your lovely comments. Hope to welcome you again soon. Kind regards,Anca / Front of House Manager

10/10 優異

Hubert (Burnham)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Anca 於 2024年5月9日的回應
Dear Hubert,Thank you for rating us. Hope to welcome you back soon. Regards,Anca / Front of House Manager

10/10 優異

Christian

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location if you’re looking for peaceful place to stay. Gardens outside to sit and enjoy and play with children. There is a large area for walking.
於 2024 年 5 月住了 2 晚
Anca 於 2024年5月9日的回應
Dear Christian,Thank you for rating us and your lovely comments. Hope to welcome you back soon. Regards,Anca / Front of House Manager

10/10 優異

Hubert (Burnham)

於 2024 年 4 月住了 1 晚
Anca 於 2024年5月24日的回應
Dear Hubert, Thank you for rating us. Hope to welcome you back soon. Kind regards,Anca / Front of House Manager

10/10 優異

Callum

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel. Would certainly stay again
於 2024 年 4 月住了 2 晚
Anca 於 2024年4月25日的回應
Dear Callum, Thank you for rating us and your lovely words. Hope to welcome you again soon. Kind regards,Anca / Front of House Manager

10/10 優異

Jason

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was amazing, loved the room we stayed in. Partner loved the huge bath. The Clay Pods were fantastic and the staff were excellent and could not have done more for us. Thank You
於 2024 年 4 月住了 1 晚
Anca 於 2024年4月22日的回應
Dear Jason, Thank you for rating us and your lovely comments. Looking forward to welcoming you again. Regards, Anca / Front of House Manager

8/10 不錯

Hamid

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
view and rooms very nice, breakfast was cold and not much variety
於 2024 年 4 月住了 1 晚
Anca 於 2024年4月9日的回應
Dear Hamid, Thank you for rating us and your lovely comments. Looking forward to welcoming you again. Kind regards,Anca / Front of House Manager

10/10 優異

Kultar

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice my 4th stay
於 2024 年 4 月住了 1 晚
Anca 於 2024年4月9日的回應
Dear Kultar, Thank you for rating us and your lovely comments. Looking forward to welcoming you again. Kind regards,Anca / Front of House Manager

10/10 優異

Charlotte

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic property! Highly recommend. Staff were very friendly and really good with my 2boys (7 and 2)
於 2024 年 3 月住了 1 晚
Anca 於 2024年4月9日的回應
Dear Charlotte, Thank you for rating us and your lovely comments. Looking forward to welcoming you again. Regards, Anca / Front of House Manager

8/10 不錯

JOHN (Bourne End)

讚好：整潔度、職員與服務和住宿狀況
Lovely stay. Fully refurbished room nicely decorated. Comfy bed. Breakfast was ok typical buffet. Staff friendly and welcoming. No complaints.
於 2024 年 3 月住了 1 晚
Anca 於 2024年4月9日的回應
Dear John, Thank you for rating us and your lovely comments. Looking forward to welcoming you again. Regards, Anca / Front of House Manager

10/10 優異

scott

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Always a pleasant stay
於 2024 年 3 月住了 1 晚
Anca 於 2024年4月10日的回應
Dear Scott, Thank you for rating us. Kind regards,Anca / Front of House Manager

6/10 一般

Donna

商務旅客
讚好：整潔度和職員與服務
I can imagine in its time the hotel was luxurious, it hasn’t dated and is very well designed. Unfortunately, it’s looking a little tired now. There were marks all over the walls and ceiling and whilst it wasn’t a bad welcome, I didn’t get a warm feeling when checking in. The food was lovely (falafel wrap - great flavours) but the bar/lounge atmosphere left a lot to be desired. I was lucky to get a deal via Expedia, but I wouldn’t pay full price. I’m sure it’s excellent for golf and parking was easy. Some paint, work on the customer experience/journey and some nice jazz music in the lounge would improve this hotel greatly!
於 2024 年 3 月住了 1 晚
Anca 於 2024年4月10日的回應
Dear Donna, Thank you for sharing your feedback with us. We are very sorry to hear that your stay at our hotel did not meet your expectations. We take your comments very seriously and we want to apologize for the issues you encountered during your visit. Please come back and give us another chance to show you how much we care. We look forward to welcoming you again soon. Regards, Anca/Front of House Manager

8/10 不錯

chris

家人同遊
讚好：職員與服務、設施服務和住宿狀況
.
於 2024 年 2 月住了 1 晚
Anca 於 2024年4月10日的回應
Dear Chris,Thank you for rating us. Hope to welcome you again.Kind regards,Anca / Front of House Manager

8/10 不錯

Dawn

於 2024 年 2 月住了 1 晚
Anca 於 2024年4月10日的回應
Dear Dawn,Thank you for rating us. Hope to welcome you again.Kind regards,Anca / Front of House Manager

8/10 不錯

Anneka

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel and room.
於 2024 年 2 月住了 2 晚
Anca 於 2024年4月10日的回應
Dear Anneka,Thank you for rating us. Hope to welcome you again.Kind regards,Anca / Front of House Manager

4/10 欠佳

Taha

家人同遊
讚好：客房舒適度
不滿：整潔度和住宿狀況
Poor Cleanliness + Fire Alarm Wake Up Call at 5am!
I have stayed at this property before this trip. Similar issues with cleanliness and run down building. Difficult to pass off as a 4 star hotel when it needs a lot of refurbishment. This stay was unpleasant due to a very unclean room on arrival and was woken up at 5:30am due to a fire alarm going off. It made it extremely difficult to go back to sleep. Upon arrival to our room we found hair on the bed and on the toilet leading us to think that the room had not been cleaned prior to us checking in.
於 2024 年 2 月住了 2 晚
Anca 於 2024年4月13日的回應
Dear Taha, Thank you for sharing your feedback with us. We are very sorry to hear that your stay at our hotel did not meet your expectations. We take your comments very seriously and we want to apologize for the issues you encountered during your visit. Please come back and give us another chance to show you how much we care. We look forward to welcoming you again soon. Regards, Anca/Front of House Manager

10/10 優異

Rowan

讚好：整潔度和職員與服務
於 2024 年 2 月住了 1 晚
Anca 於 2024年4月10日的回應
Dear Rowan,Thank you for rating us. Hope to welcome you again.Kind regards,Anca / Front of House Manager

10/10 優異

spencer

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Great hotel for a family get away
Went as a family of 4, although some bits a of the room was a tired. It was clean and perfect. Quite surprised by the amount of room we had. The staff were welcoming and were more than happy to assist us. The pool was great and will be back in the future
於 2024 年 2 月住了 2 晚
Anca 於 2024年4月10日的回應
Dear Spencer, Thank you for rating us and your lovely comments. Hope to welcome you again soon. Thank youKind regards,Anca / Front of House Manager

6/10 一般

Joanna

商務旅客
不滿：職員與服務
The area was ok, the parking very difficult, poor lighting and layout
於 2024 年 2 月住了 1 晚

2/10 很差

Ella

不滿：職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Lee

於 2023 年 11 月住了 1 晚

6/10 一般

Satheesh

讚好：整潔度
They are very short of staff !!! We came around 2pm to check in even the say 3pm.
於 2023 年 12 月住了 1 晚

2/10 很差

Steve

商務旅客
不滿：客房舒適度
Freezeing cold room Breakfast poor Reception basic Eye off the ball, having captive HS2 workers staying there
於 2024 年 1 月住了 1 晚

10/10 優異

Janet

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Slippers
I am disabled and had no issues. The bar staff were particularly accommodating when someone's boots were hurting her and suddenly they produced a pair of slippers.....it's the little things 😀
於 2024 年 1 月住了 1 晚

8/10 不錯

Paul

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

steve

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel, definitely recommend
Stayed in a family room as we visited Harry Potter up the road, lovely hotel, staff very friendly and professional, would definitely recommend.
於 2024 年 1 月住了 1 晚

10/10 優異

Julie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚

2/10 很差

Lisa

於 2024 年 1 月住了 1 晚

6/10 一般

Andy

家人同遊
讚好：職員與服務
不滿：整潔度和客房舒適度
It was alright.
Hotel was nice from the outside. Cleaning needs attention. Hot water was far to hot and the gluten free items at breakfast need attention.
於 2024 年 1 月住了 1 晚

8/10 不錯

Brian

於 2024 年 1 月住了 1 晚

8/10 不錯

Stuart

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good hotel
Very comfortable with excellent facilities. The only thing stopping a 5⭐️ review is the cost of food onsite. Had to go offsite as I didn’t want to spend over £80 on 4 cheeseburgers (family of 4). Would definitely return for room only again.
於 2023 年 12 月住了 1 晚

10/10 優異

Enyaj

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A
於 2023 年 12 月住了 1 晚

8/10 不錯

Job

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

2/10 很差

Laura

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
This is not a four star hotel. The room is smaller than a premier Inn room, it was dirty with spider webs and dirt marks all over the walls. The food was appalling, how you can charge £21 for a cheeseburger is beyond me, but to then burn it and serve it in a stale bun? It is daylight robbery. I tried the penne arrabiata and it was overcooked to the point that the fork couldn't hold it, and it was covered in tinned tomatoes; I sent it back and asked for wings and chips thinking that you can't go wrong with that. The wings were not cooked, they were bloody and watery inside and unsafe to eat. The staff serving in the lounge were disorganised and kept forgetting simple things (cutlery, jug of tap water). We paid extra for breakfast and wish we didn't; the coffee machine had no coffee in it and just served hot milk, the hash browns were stodgy and mushy, and everything else was cold. This was meant to be a treat but it was so disappointing. Definitely not a four star hotel, I wouldn't give it 2 stars.
於 2023 年 12 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度和職員與服務
不滿：客房舒適度
Fairly standard hotel experience. Room either too warm or too cold, one radiator in the room.
於 2023 年 12 月住了 1 晚

10/10 優異

Melanie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel
Really nice clean modern room. Great bathroom very clean. Receptionist very friendly as were bar staff. Only negative is they sell the cheapest nasty wine ( Isla Negra £4.50 a bottle at Tesco). I opted for a different one once I saw label. All very good- had very comfortable night sleep.
於 2023 年 12 月住了 1 晚

6/10 一般

robby

親子同遊
讚好：職員與服務和設施服務
不滿：住宿狀況
Location was far from Civilization. The rooms could use some Updating .

8/10 不錯

Joanne

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pretty good
Comfy bed, generally quiet, prompt breakfast options. Really nice to have a proper radiator in the room to control heat. I enjoyed the pool and having a nice swim. The hotel has been newly upgraded but the walls could have done with a touch up to tie everything together. One end of the pool also smelled mouldy.
於 2023 年 12 月住了 1 晚

10/10 優異

Malcolm

讚好：整潔度和客房舒適度
於 2023 年 11 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Family fun
Another great stay at the Denham. As a family we love it. The hotel is lovely. The suites have everything a family needs including a mini fridge! My kids loved the pool and were in it 4 over the weekend. Breakfast was well stocked. Staff were very friendly. Location is great. Last year we came for Harry Potter. This year we did Christmas at Legoland and Windsor castle. We will be again Denham Grove we Cusacks love it.
於 2023 年 11 月住了 1 晚

10/10 優異

Marilena

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Felt cosy and beautiful entrance
於 2023 年 11 月住了 1 晚

10/10 優異

Steve

於 2023 年 11 月住了 1 晚

6/10 一般

Jessie

讚好：職員與服務
於 2023 年 11 月住了 1 晚

10/10 優異

Aimee

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚

8/10 不錯

Ian

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful area, quiet and secluded.
於 2023 年 10 月住了 2 晚

2/10 很差

Harrison

於 2023 年 10 月住了 1 晚

10/10 優異

Anthony

於 2023 年 9 月住了 2 晚

10/10 優異

RAWLINS (MIDDLESEX)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great check in, nice and clean rooms, would definitely recommend.
於 2023 年 9 月住了 1 晚
Umair 於 2023年9月18日的回應
Thankyou very much for staying with us and providing a valuable feedback.