Sejour dans une chambre hyper désagréable. Nettoyage pas fait. Hygiene laisse a desirer. Nous avons trouvé des cheveux dans la toilette. Le lit double n'en parlons meme pas , nous etions deux petits corps et malgré cela nous n'avions pas de place.
Tele ne fonctionne pas.
Jai fait une video de la.chambre dommage que je ne puisse pas la publier. Vraiment desolee pour le personnel qui est vraiment sympathique et tres accueillant mais cela ne nous fait pas oublier notre deception.
Je ne conseille donc pas cet établissement. Visiblement des rénovation sont prevus et lannee prochaine ce sera meilleur. Je lespere pour les prpchaib voyageur mais pour notre part nous ny retournerons pas.
Ghizlane
於 2024 年 5 月住了 3 晚
2/10 很差
Rejean
多人同遊
2023年12月14日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Repairs/construction under way. Lot's of noise. Lacks clean towels.
I asked for a taxi and the person at the counter told me that the night person would do it and that I would get my taxi at 5AM as I requested. The night person wasn't there and I had to walk to my destination.
The owner/manager that I met at my arrival was the only positive thing about this place.
Rejean
於 2023 年 9 月住了 5 晚
2/10 很差
Terje
2023年11月19日
Terje
於 2023 年 11 月住了 1 晚
2/10 很差
Jocelyn
2023年10月26日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Worst hotel I’ve ever stayed at. The hotel was under construction and should not be open. When I arrived at the hotel, the construction worker said no one that worked there was in the hotel. Some of the stairs to my room were unfinished ply wood. The door to my room had one splotchy coat of white paint on it and the room number was written in sharpie. The bed was made of lumber. The big large window in the room was open and would not close. No screen in the window and the manager said there was nothing that could be done. The door didn’t lock and a contractor had to come fix it. No garbage can, television, or phone in the room as mentioned in the room description. Very loud construction. The bathroom was the size of a closet. Toilet seat was purposely put on crooked so that both knees didn’t hit the sink when you used it. Outside the bathroom door was a kitchen cupboard handle and on the inside was a folded piece of sand paper screwed to the door. I woke up the first night to a spider crawling on the bed and then seen more outside my door the next day. One morning the door wouldn’t lock and the evening staff that was sleeping on the couch in the lobby when I went down said there was nothing he could do. I said it needed to be fixed by the time I got back as I didn’t want my belongings in an unlocked room to begin with and I said no housekeeping in my room that day. He did not listen. Staff don’t communicate with each other at all. Overpriced “hotel”. Not worth it at all.
Jocelyn
於 2023 年 9 月住了 3 晚
8/10 不錯
Leila
2023年10月21日
Leila
於 2023 年 10 月住了 6 晚
10/10 優異
Taylor (Greeley)
伴侶同遊
2023年10月6日
讚好:職員與服務
This property was centrally located near many great dining options and the Earl’s Court tube station. The property was undergoing renovations during our stay and I imagine it’ll be a great upgrade to the building once completed. I would recommend this place to anyone visiting London. The proprietor was exceptionally welcoming and helpful as was the staff.
Taylor
於 2023 年 9 月住了 8 晚
2/10 很差
Amber
商務旅客
2023年9月22日
讚好:職員與服務
不滿:整潔度和住宿狀況
Ceiling came in in the bathroom during the night.
Put in a room that was clearly a basement garage, with no curtain. Wallpaper peeling off from the damp, everything damp. TV didn’t work. Unable to use.
Neither lock nor door was safe or sufficient.
Whole building leaking with water everywhere.
This hotel is worst hotel I’ve ever stayed in my life.
Amber
於 2023 年 9 月住了 2 晚
2/10 很差
Glyn
2023年9月6日
讚好:職員與服務
不滿:住宿狀況
This really shouldn't have been open given the extent of the building works - the property was in a bad state, and I didn't have hot water in my room.
Glyn
於 2023 年 8 月住了 2 晚
10/10 優異
Rachel (North Salt Lake)
2023年7月11日
讚好:整潔度和職員與服務
We loved our stay. The location is amazing. Understand what you’re getting before you book. You are paying to stay in one of the most exclusive areas in London. For us, it was well worth it. The staff was great to us.