there were moths and the floor was tilted. lack of storage for emptying suitcases and hooks for towels.
Sophie
於 2024 年 4 月住了 4 晚
6/10 一般
Simon Paul (Grimsby)
2024年4月24日
讚好:整潔度和職員與服務
Positives:
Good value at £120 with my discount for 2 nights including breakfast.
Free coffee machine a nice touch in the lounge.
Small but clean shower barhroom.
Negatives:
Attitude of one of the breakfast staff, I arrived at 925am, 5 minutes before breakfast orders finish, she said we are closed now, I said surely not, it's not 930am yet Then she said ok. I think she expected me to turn around and leave. Hair in pony tail. Was pretty unfriendly the first morning as well. The breakfast staff, all behave llike they resent their job and the guests. Time to recruit some customer service professionals as they let the hotel down badly.
Room was very narrow, couldnt open my suitcase without taking up the route to the bathroom. Room was a "Superior double."
Reception staff say it's not their job to help guests get their luggage upstairs. There isnt a lift.
Simon Paul
於 2024 年 4 月住了 2 晚
10/10 優異
monica
多人同遊
2024年4月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
All good
monica
於 2024 年 4 月住了 4 晚
8/10 不錯
Helen
家人同遊
2024年4月14日
讚好:整潔度、職員與服務和住宿狀況
Nice hotel, great location, nice neighborhood, walking distance to Bayswater station. Good selection of restaurants. Granier Bakery Cafe was outstanding! Charming hotel, lots of interesting books and crannies for kids to discover as well as adults. Da. E
Helen
於 2024 年 4 月住了 4 晚
8/10 不錯
Dave
2024年4月10日
Dave
於 2024 年 4 月住了 3 晚
8/10 不錯
Michelle
伴侶同遊
2024年4月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, walking distance to underground and Hyde Park. Reasonably priced
Michelle
於 2024 年 4 月住了 5 晚
10/10 優異
anna
伴侶同遊
2024年4月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Struttura e camere al massimo della pulizia. Colazione ottima. Previsti di ogni cosa utile al soggiorno. Posizione strategica per visitare Londra e per ottime cene al rientro.
Sicuramente lo sceglieró ancora per il mio prossimo viaggio a Londra
anna
於 2024 年 3 月住了 3 晚
4/10 欠佳
Chritine
伴侶同遊
2024年3月26日
不滿:設施服務和住宿狀況
Was very basic no tea making facilities in room . Breakfast was not a continental at all.
Chritine
於 2024 年 3 月住了 2 晚
10/10 優異
Zelita
家人同遊
2024年2月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Helpful staff and very well located.
Zelita
於 2024 年 2 月住了 1 晚
8/10 不錯
Iker (Madrid)
多人同遊
2024年2月13日
讚好:職員與服務
Calidad precio brillante aunque el desayuno quizás no es muy completo, podría mejorar.