Great hotel, great location. Awesome bars. Friendly staff.
Pantea
於 2024 年 3 月住了 2 晚
10/10 優異
Maria
2024年4月1日
讚好:整潔度、職員與服務和住宿狀況
Maria
於 2024 年 3 月住了 2 晚
2/10 很差
Mark
多人同遊
2024年3月17日
讚好:整潔度和住宿狀況
不滿:職員與服務
We had paid for two rooms which were £900 a night, one for ourselves and then one for our friends
We arranged for gifts upon your arrival of our close friends when we booked in. Unfortunately we were booked in wrong rooms which spoilt the surprise
Matters went from bed to worse when we were going back to our room to be checked in and the lift broke down and we were stuck in the lift
Admittedly this could happen to anyone unfortunately, my wife has just had a knee replacement and we acted then walk back up three flights of stairs
At £900 a night for each room we did expect breakfast. However, this wasn’t included so we did pay extra for the breakfast
We noticed other guests in the room will be offered refills of coffees and extra extra food. Yet we were ignored for some reason.
The evening manager who came on duty after we can play in about our room being next to the extractor fans did manage to change rooms for us. He put a lot of effort in. Can’t remember his name but he was an Irish guy
Haven’t stayed in many hotels in the Mayfair area or five star. This one proved to be quite disappointing.
Mark
於 2024 年 3 月住了 1 晚
10/10 優異
Nancy
2024年2月1日
讚好:整潔度、職員與服務和住宿狀況
GREAT SERVICE!!
Nancy
於 2024 年 1 月住了 2 晚
10/10 優異
Naili
2023年11月22日
Naili
於 2023 年 11 月住了 3 晚
8/10 不錯
Marina
商務旅客
2023年11月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hi, I liked the historical site , the staff so kind and the bedroom.
I would have liked to find a nespresso machine in the room, just to be indipendent in coffee time.
But in any case I had a wonderful staying
Kind regards mc