We stay in Luzern for 2 nights with sea view room, the room’s view is great and there’s the free coffee machine for us to grab a coffee and relax the whole afternoon. Me and my family enjoyed the room a lot.
Be reminded that the room without air-conditioner, a stuffy room and a bit hot, need to use fan and open all window in case to let the wind come in.
The welcome drink is great too, we enjoy much in the bar, a good memory in Luzern
KA KI
於 2018 年 10 月住了 2 晚
8/10 不錯
SHUN
2018年9月1日
slightly below expectation
Room is bit disappointing. Quite small penthouse and no air-conditioning is a big problem especially in hot summer days. Slightly below expectation especially given it's relatively high ranking in Tripadvisors
Very good location, located in the old town, facing Kapel bridge and the beautiful Reuss river. Very professional staff, very neat and clean hotel room.
Xtallemon
10/10 優異
真實旅客
2013年1月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
10/10 優異
真實旅客
2012年11月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location, clean room, and friendly staff
The location cannot be better:(just on the riverside, and close to old town area). All the staff are friendly, and it's so warm that our room was upgraded to river-view one. The pity is that our room is small relatively, compared with others. The breakfast is a little expensive; however, delicious and plentiful. This is a must-visit hotel in Luzern, and will be the first priority when we visit there next time
真實旅客
10/10 優異
Lisa
2024年10月24日
讚好:整潔度、職員與服務和住宿狀況
It’s a beautiful building right on the water. Back of the hotel faces a cobblestone square which leads to old town. So convenient to everything. Staff at front desk could not have been more helpful with a walking map and booking ticket for a boat tour.
Lisa
於 2024 年 10 月住了 1 晚
10/10 優異
Gaurish
伴侶同遊
2024年10月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Incredible hotel with great location in Lucerne. 8 min easy walk from Train station. Staff is super friendly and very helpful. Rooms are SO big and we booked a superior on the river. Best hotel room we have had in our two week trip in Italy and Switzerland
Gaurish
於 2024 年 10 月住了 3 晚
10/10 優異
Dinah
伴侶同遊
2024年10月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely stay in a beautiful city. The staff is wonderful - professional, friendly, and helpful. This hotel has a central location in old town Lucerne with a view of the river and the Chapel Bridge. It is a very nice property and is very walkable. The bar and restaurant are very good. This was our second stay here.
Dinah
於 2024 年 10 月住了 2 晚
10/10 優異
William
伴侶同遊
2024年10月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is an amazing hotel and perfect if you want to indulge in the highest level of pampering. The location is amazing. We had a balcony room overlooking Lake Lucerne and directly facing the old Jesuit church. Great location and very quiet. The team at the front desk was very friendly and helpful. We especially appreciated Samira who went out of her way to be welcoming and very helpful with our many questions. This hotel scores a perfect “10” and we highly recommend it. Thanks for a great stay.
William
於 2024 年 10 月住了 3 晚
6/10 一般
Kelley R
伴侶同遊
2024年10月8日
讚好:職員與服務
不滿:整潔度和設施服務
This was located in the heart of old town Lucerne on the canal of the lake. There really isn't a view of anything but the canal and the shops on the other side. Rooms were nothing special. We had a suite and the furniture was stained and the towels were pretty thin. Shower was small and difficult to operate. Staff was exceptionally helpful and the food in the restaurant was excellent. Great location for going out for a stroll in any direction.
Kelley R
於 2024 年 9 月住了 7 晚
10/10 優異
Susan
家人同遊
2024年10月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property! Staff was awesome from the front desk to the bar staff.